Lincoln LS Complaints

982 consumer complaints on file.

#10168793September 20, 2006
AIR BAGS
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED AND THE SERVICE DEALER DETERMINED THE VEHICLE NEEDED A NEW DRIVER SIDE AIRBAG. THE CONTACT EXPRESSED THIS WAS A VEHICLE DEFECT. THE VEHICLE WAS NOT INVOLVED IN ANY ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168594September 19, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I REPLACED THE RIGHT REAR WINDOW REGULATOR IN SEPTEMBER 2004. TODAY THE LEFT REAR WINDOW REGULAR WENT OUT. I TRANSPORT MY KIDS IN THIS CAR AND THE WINDOW DOES NOT WORK. I JUST GOT THE VEHICLE OUT OF THE SHOP TWO WEEKS AGO. I CAN NOT AFFORD TO CONTINUE TO REPAIR THIS FAULTY VEHICLE. I FINALLY MADE THE DECISION TO PURCHASE AN AMERICAN MADE VEHICLE. CAN YOU PLEASE ISSUE A RECALL ON THE WINDOW REGULATORS BEFORE MY CHILDREN OR OTHERS GET INJURED. I WILL BE TAKING THE VEHICLE TO THE DEALER TO PAY APPROXIMATELY $400.00. THANK YOU FOR YOUR TIME IN DEALING WITH THIS MATTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168225September 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT NOTICED WHILE DRIVING 40 MPH ON A DRY HIGHWAY, THE LEFT LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE LEFT LOWER BALL JOINT TWISTED OFF AND DISENGAGED FROM THE LEFT FRONT WHEEL. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE DEALERSHIP WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167592September 7, 2006
ELECTRICAL SYSTEM:IGNITION
WE OWN A 2001 LINCOLN LS - V8. THE ENGINE HAS A COIL ON EACH SPARK PLUG. THE COILS ARE FAILING AT THE RATE OF ONE A MONTH. WHEN THE COILS FAIL THE ENGINE MISFIRES AND YOU HAVE TO FIGHT WITH THE CAR TO KEEP IT UNDER CONTROL AS IT LURCHES ON THE HIGHWAY. IT IS REALLY SEVERE IN AN UPHILL FAILURE. I HAVE NEVER OWNED A CAR WITH COIL FAILURE. THE MECHANIC TELLS ME (AND HAS COIL PARTS TO PROVE IT) THAT THIS IS A SEVERE FORD PROBLEM. I CALLED FORD AND THEY DENY ANY SAFETY ISSUE OR WRONG DOING. I KNOW IT IS A SAFETY ISSUE AND THE COILS ARE FAILING BEFORE THE RECOMMENDED SPARK PLUG CHANGE PERIOD!! FORD NEEDS TO STEP UP AND REPLACE THESE PARTS. THEY ARE DEFECTIVE AND PUT THE DRIVER IN AN UNSAFE DRIVING CONDITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167972August 29, 2006
POWER TRAIN:AXLE ASSEMBLY
2000 LINCOLN LS FAILED TO ACCELERATE. *KB THE VEHICLE ALSO MADE A GRINDING NOISE AND LEFT THE CONSUMER STRANDED. THE AXLE ASSEMBLY WAS REPLACED. JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166294August 23, 2006
AIR BAGS, SEATS
DT*: THE CONTACT STATED THE VEHICLE'S AIRBAG LIGHT ILLUMINATED WHILE DRIVING 30 MPH. ALSO, THE SEAT MEMORY LOCK THAT SETS THE PREFERRED SEATING POSITION OF THE FRONT DRIVER SIDE FAILED. THE MEMORY LOCK WAS LOCATED ON THE FRONT DRIVER SIDE DOOR. ON 08/22/06, THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT BOTH PROBLEMS WERE MANUFACTURER DEFECTS. THE MANUFACTURER WAS CONTACTED AND EXPRESSED THAT A SOLUTION WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164687August 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING ON A DRY HIGHWAY AT 65 MPH, THE NUTS ATTACHING THE LEFT BALL JOINTS LOOSENED AND FELL OFF. THIS INCIDENT RESULTED TO A FRACTURED BALL JOINT STUD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE NUT WAS RECOVERED AND PLACED BACK ON THE VEHICLE JUST LONG ENOUGH TO BE DRIVEN TO THE DEALERSHIP. THERE WAS AN NHTSA RECALL, # 00V359001 REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164473August 4, 2006
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
DT*: THE CONTACT STATED WHILE DRIVING 35MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE TEMPERATURE GAUGE ELEVATED FOLLOWED BY WHITE STEAM ERUPTING FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. ADDITIONALLY, THE AUTOMATIC STABILITY TRACTION CONTROL ACTIVATED WHICH CAUSES THE ENGINE TO STALL. THE DEALER DETERMINED THE TRACTION ASSIST CLUSTER SENSORS NEEDED TO BE REPLACED, HOWEVER THE PROBLEM PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164207August 2, 2006
EQUIPMENT
DT*: THE CONTACT STATED THE LUG NUT WRENCH DID NOT FIT THE LUG NUTS ON THE WHEELS WHICH MADE IT IMPOSSIBLE TO TAKE THE WHEELS OFF. THE DEALERSHIP SUGGESTED THE CONTACT BUY NEW LUG NUTS. *AK UPDATED 8/16/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164140August 1, 2006
EQUIPMENT:MECHANICAL, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY CAR BEGAN HAVING STEERING PROBLEMS WITH SPEED OF 40 MPH AND/OR IF I HIT A RUT IN THE ROAD. I CONTACTED A PRIVATE SHOP THAT DEALT WITH SUSPENSION PROBLEMS AND HAD IT REPAIRED. WHEN I PICKED UP THE VEHICLE IT DID NOT FEEL RIGHT. MY HUSBAND SAID THAT IT WOULD PROBABLY NEED TO BE DRIVEN FOR IT TO BE THE SAME. NINETEEN DAYS LATER WHILE I WAS GOING APPROXIMATELY 30 MPH WITH MY HUSBAND AS A PASSENGER, THE CAR MADE A HUGE NOISE AND WENT OUT OF CONTROL. I LOOKED OUTSIDE MY DOOR (DRIVER SIDE) AND MY FRONT WHEEL WAS SIDEWAYS AND OFF OF THE CAR. THE CAR WAS TOWED HOME THAT NIGHT. THE NEXT DAY THE CAR WAS TOLD BACK TO THE SHOP THAT DID THE WORK. THE OWNER OF THE PRIVATE SHOP DOESN'T FEEL LIKE HE DID ANYTHING WRONG. I EXPLAINED TO HIM, THAT I WANTED IT FIXED CORRECTLY WITH ALL NEW PARTS (THERE ARE OTHER DAMAGES TO THE CAR). HE CALLED HIS INSURANCE COMPANY AND I IN TURN CALLED MINE. I THEN WENT ON THE INTERNET AND FOUND OUT THERE WAS A RECALL ON THE CAR PRIOR TO MY PURCHASING THE CAR. THE DEALERSHIP I BOUGHT THE CAR FROM, DID NOT HAVE A RECORD OF THE RECALL. THEY HAVE REFERRED ME TO ANOTHER DEALERSHIP OUT OF MY STATE. BECAUSE EVERYTHING THAT WAS WRONG WITH MY CAR IS EXACTLY LIKE THE RECALL, ONE CAN ONLY GUESS THAT THIS CAR WAS NOT PROCESSED CORRECTLY. PLEASE HELP ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164009July 31, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
(1) VEHICLE EMISSIONS SYSTEM INDICATOR LIGHT APPEARED ON DISPLAY (2) VEHICLE HESITATES (JERKS SLIGHTLY) AT SPEEDS UP TO 60 MPH, CARS ALSO KILLS RANDOMLY WHILE THE CAR IS IN MOTION (3) I HAVE NOT DONE ANY REPAIRS YET ( I HAVE BEEN SEARCHING FOR RECALL INFORMATION) I HAVE VIEWED MANY FORUMS ONLINE ON DEFECTIVE COIL PACKS ON THESE VEHICLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163191July 22, 2006
SEATS
CLIPS HOLDING THE SEAT BACK IN PLACE ON THE PASSENGER SIDE FRONT SEAT FAILED, RESULTING IN THE ENTIRE SEAT BACK COMING LOOSE AND FALLING INTO THE REAR SEAT. THE VEHICLE WAS UNOCCUPIED DURING THE FAILURE, HOWEVER IF THE VEHICLE WAS OCCUPIED, THE LARGE PLASTIC SEAT BACK COULD HAVE CAUSED INJURY, ESPECIALLY IF THIS FAILURE OCCURRED DURING AN ACCIDENT OR IF A YOUNG CHILD WAS RIDING IN THE REAR SEAT. PRIOR TO THE FAILURE, NO PASSENGERS HAD BEEN RIDING IN THE REAR SEAT FOR OVER 6 MONTHS, SO IT IS UNLIKELY THAT SOMEONE MANIPULATING THE SEAT BACK WAS THE CAUSE OF THE INCIDENT. ADDITIONALLY, APPROXIMATELY ONE YEAR PRIOR TO THIS, THE SEAT BACK ON THE DRIVER'S SIDE FRONT SEAT FAILED IN THE SAME MANNER, UNDER THE SAME CONDITIONS. THE ONLY SOLUTION IS REPLACEMENT OF THE SEAT BACK, AS THE BROKEN RETAINING CLIPS ARE INTEGRAL TO THE PLASTIC MOLDING. A DEALER SEARCH OF EXISTING TSBS AND OF FORD'S OASIS SYSTEM YIELDED NO SIMILAR REPORTS, HOWEVER A SEARCH OF THE INTERNET RESULTS IN MULTIPLE ACCOUNTS OF SEATS ON THE 2003 LINCOLN LS FAILING IN A SIMILAR WAY. THERE SEEMS TO BE SUFFICIENT EVIDENCE TO REQUEST THAT FORD REVIEW SERVICE RECORDS TO DETERMINE IF THIS PART IS FAILING AT AN ABNORMALLY HIGH RATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162931July 20, 2006
ENGINE AND ENGINE COOLING
CAR SHUTS COMPLETELY DOWN WHILE DRIVING - CAN BE UP TO SPEEDS OF 50 MPH - WITH NO WARNING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162598July 17, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THAT SINCE THE VEHICLE WAS PURCHASED IT HAS HAD PROBLEMS WITH THE ENGINE STALLING WHILE IN MOTION. ON ONE OCCASION, THE PROBLEM ALMOST CAUSED AN ACCIDENT FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS TEST DRIVEN BUT THE PROBLEM COULD NOT BE DUPLICATED. THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS BUT THE DEALER COULD NOT DETERMINE THE PROBLEM WITH THE VEHICLE. THE MANUFACTURER HAS BEEN NOTIFIED. THE MANUFACTURER HAS BEEN UNABLE TO CHECK FOR RECALLS ON THE VEHICLE DUE TO A COMPUTER MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162072July 11, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING UNDER 5 MPH, THE VEHICLE FELL TO THE GROUND AS IF THE TIRE WAS FLAT. THE VEHICLE WAS IMMEDIATELY SHUT OFF. UPON INSPECTION, THE TIRE WAS OBSERVED TO BE OFF OF THE AXLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALERSHIP DETERMINED THERE IS AN NHTSA RECALL, #, 00V359001 REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, BUT THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162120July 11, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 10MPH, THE BOLT ON THE LOWER BALL JOINT SHEARED OFF, CAUSING A LOSS OF CONTROL OF THE VEHICLE. THE FRONT LEFT TIRE HIT THE FENDER, AND ALSO DAMAGED THE DOOR. THE INCIDENT WAS REPORTED TO THE POLICE, HOWEVER THERE WAS NO OFFICIAL REPORT FILED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161752July 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I UNDERSTAND THAT THERE IS AN OUTSTANDING RECALL ON THE 2000 LINCOLN LS V8 CARS. I DID NOT RECEIVE A RECALL LETTER FROM THE LINCOLN DEALER, BUT I DID CONTACT THEM IN REFERENCE TO THE OUTSTANDING RECALL AND WAS TOLD THAT MY CAR DID NOT HAVE A RECALL ON IT. THE PROBLEMS THAT I'M HAVING WITH THE BALL JOINTS HAVE EVERTHING TO DO WITH THE OUTSTANDING RECALL THAT OTHER 2000 LINCOLN LS ARE HAVING AT THIS TIME. PLEASE INFORM ME ON HOW I CAN RECTIFY THIS PROBLEM AND GETTING MY CAR REPAIRED, BECAUSE THE PROBLEMS THAT I'M HAVING WITH THE BALL JOINTS WILL FALL UNDER A MANUFACTURE PROBLEM AND NOT JUST A NORMAL WEAR AND TEAR ON A VEHICLE. I PURCHASED THE CAR FROM SOUTHWEST MERCURY LINCOLN AND I CURRENTLY HAVE 62,000 MILES ON MY VEHICLE AND I WANT MY CAR REPAIRED FROM THE DEALER, BECAUSE IT'S A MANUFACTURE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161731July 6, 2006
ELECTRICAL SYSTEM
THE VERY FIRST TIME MY 2004 LINCOLN LS BROKE DOWN ON ME WAS WHEN I STOPPED FOR GAS IN FEBRUARY 2006 AND IT HAD APPROXIMATELY 12,000 MILES ON IT. AFTER GETTING GAS I WAS UNABLE TO GET MY CAR STARTED. THE ENGINE WOULD TURN OVER, BUT WOULD NOT START. I MADE SURE THE GAS CAP WAS ON PROPERLY. I TRIED SEVERAL TIMES TO GET THE CAR STARTED WITH NO AVAIL. THE CAR WAS TOWED TO A LOCAL DEALERSHIP WHERE I WAS INFORMED THAT A PVC HOSE CAME LOSE AND THAT'S WHY THE CAR WOULDN'T START. THE SECOND TIME I HAD PROBLEMS WITH MY 2004 LINCOLN LS WITH APPROXIMATELY 16,700 MILES ON IT, WAS ON SATURDAY, JULY 1ST, 2006. I WAS ON MY WAY HOME FROM RUNNING ERRANDS. I WAS APPROXIMATELY 9 BLOCKS AWAY FROM HOME GOING ABOUT 30 MILES PER HOUR WHEN THE LINCOLN COMPLETELY SHUT DOWN ON ME. I COASTED OVER TO THE SIDE OF THE ROAD. AT THE SIDE OF THE ROAD, I ATTEMPTED TO START THE CAR AND THE CAR WAS COMPLETELY DEAD, I GO NO RESPONSE AT ALL FROM THE CAR. I CALLED MY HUSBAND AND ASKED FOR HIM TO CALL A TOW TRUCK THAT THE CAR WOULD NOT START. APPROXIMATELY 30 MINUTES LATER MY HUSBAND ARRIVED ON SCENE AND ATTEMPTED TO START THE CAR AND THE CAR STARTED AT WHICH TIME WE CALLED AN CANCELLED THE TOW TRUCK. ON MONDAY, WE TOOK THE CAR BACK TO THE DEALERSHIP WHERE WE PURCHASED IT, AND LET THE SERVICE WRITER KNOW WHAT HAD HAPPENED. WE EXPLAINED TO HIM THAT THIS WAS THE SECOND TIME THAT WE HAD PROBLEMS WITH THE LINCOLN NOT STARTING. WE TOLD HIM THAT WHEN THIS HAPPENED THE FIRST TIME, THAT THE DEALERSHIP THAT WE HAD THE CAR TOWED TO CLAIMED THAT IS WAS BECAUSE OF THE PVC HOSE THAT HAD CAME OFF, HE TOLD US THAT WOULD NOT HAVE CAUSED THE CAR NOT TO START. AS OF THURSDAY, JULY 6TH, WE WERE INFORMED BY THE DEALERSHIP THAT THEY PERFORMED A DIAGNOSTIC ON THE CAR AND WERE UNABLE TO DIAGNOSE THE PROBLEM. I AM CONCERNED FOR MY SAFETY AND I DO NOT WANT TO DRIVE THE VEHICLE. AT 25-30 MILES PER HOUR IT WAS DIFFICULT ENOUGH TO TRY AND GET THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR HAD LOST ALL POWER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158910June 3, 2006
AIR BAGS:SIDE/WINDOW
WE WERE TRAVELING AT APPROXIMATELY 65 MPH ON I20 IN FORT WORTH, TEXAS LATE AT NIGHT WHEN THE DRIVER'S SIDE IMPACT AIR BAG OF OUR 2003 LINCOLN LS 8 (56,000 MILES) DEPLOYED FOR NO APPARENT REASON. THE DEPLOYMENT WAS ACCOMPANIED BY A VERY LOUD EXPLOSION AND WHAT APPEARED TO BE SMOKE IN THE CABIN. I HAVE SINCE LEARNED THAT THE APPARENT SMOKE WAS REALLY SOME KIND OF FINE POWDER USED TO LUBRICATE THE AIR BAG. LUCKILY THE HIGHWAY WAS NOT CROWDED AND NOTHING HAPPENED. HOWEVER THE EVENT WAS VERY SCARY AND POTENTIALLY VERY DANGEROUS UNDER DIFFERENT TRAFFIC CONDITIONS. I HAVE HAD THE LS INSPECTED BY THE DEALERSHIP AND THEY COULD FIND NO DAMAGE (FROM ROAD DEBRIS, FOR INSTANCE) THAT SHOULD HAVE CAUSED THE PROBLEM. DAMAGE TO THE LS IS EXTENSIVE SINCE THE SIDE-IMPACT AIR BAGS ARE EMBEDDED IN THE SEAT BACK AND TEAR A HOLE IN THE SEAT WHEN THEY DEPLOY. THE LS HAS NOT BEEN REPAIRED AS YET BUT I SUSPECT THAT THE SEAT BACK WILL HAVE TO BE REPLACED AS A MINIMUM. THE DEALERSHIP STATED THAT THE OCCURRENCES OF FALSE AIR BAG DEPLOYMENT THAT THEY HAVE SEEN GENERALLY ARE CAUSED BY ROAD DEBRIS DAMAGE. BUT AGAIN THEY SAW NO SEVERE DAMAGE SO THIS INCIDENT APPEARS TO BE A CASE AN AIR BAG MALFUNCTION. THE LS IS OUT OF WARRANTY AND FORD HAS REFUSED TO FOOT THE REPAIR BILL. I HAVE FILLED WITH MY INSURANCE COMPANY TO SEE IF I MY COMPREHENSIVE COVERAGE WILL COVER IT, MUCH LIKE A BROKEN WINDSHIELD, BUT HAVE NO ANSWER YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158779June 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FOR ABOUT 2 DAYS I NOTICED MY CAR PULLING TO THE LEFT AND A SLIGHT NOISE COMING FROM THE FRONT END. SUDDENLY ON THE SECOND DAY WHEN I TRIED TO DRIVE IT PULLED SEVERELY TO THE LEFT TO THE POINT IT WAS NOT DRIVABLE. UPON INSPECTION I FOUND THAT THE BOLT HOLDING THE FRONT LOWER BALL JOINT WAS SO LOSE I COULD TURN IT WITH MY FINGERS. THE PROBLEM IS EXACTLY LIKE THE ISSUE IN RECALL 00S39. WHEN TALKING TO MY LOCAL DEALER AS WELL AS LINCOLN DIRECTLY THEY INFORMED ME THAT THE RECALL DID NOT INCLUDE MY CAR EVEN THOUGH I AS EXPERIENCING THE EXACT SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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