Lincoln Continental Complaints (2019)

33 consumer complaints on file.

#11546408September 25, 2023
BACK OVER PREVENTION
The contact owns a 2019 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537236August 8, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Lincoln Continental. The contact stated that the front driver’s side door failed to open while attempting to exit the vehicle. The contact was forced to use the exterior door handle to open the door to exit the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages). The manufacturer was also notified of the failure and the contact was provided the same information. The vehicle was not repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530119July 3, 2023
VISIBILITY:REARVIEW MIRRORS/DEVICES
2019 LINCOLN CONTINENTAL- I am writing regarding the subject recall (Safety Recall Notice 22551 NHTSA Recall 22V644) involving a cloudy rear view camera on my vehicle. I have checked periodically to have my vehicle repaired. Each time, for at least 10 months, I get the same response --- supply chain issues. In the meantime, millions of new vehicles across many brands are being manufactured with superior rear view cameras. It is time for Ford/Lincoln to stop delaying fixing this problem and get it done. Any aid you can supply in bringing this to a responsible and quick closure would be much appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520132May 2, 2023
BACK OVER PREVENTION
The contact owns a 2019 Lincoln Continental. The contact stated that while reversing, the rearview camera image was foggy. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512845March 20, 2023
BACK OVER PREVENTION
The contact owns a 2019 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501476January 12, 2023
BACK OVER PREVENTION
The contact owns a 2019 Lincoln Continental. The contact stated that while reversing, the backup camera image was very distorted, foggy, and cloudy. The contact later received notification of the NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 25,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489933October 19, 2022
BACK OVER PREVENTION
The contact owns a 2019 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V6440000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified of the issue. The contact stated that while shifting into reverse, she noticed that the back-up camera was cloudy. The failure mileage was approximately 9,000. VIN tool confirms part not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487829October 4, 2022
ELECTRICAL SYSTEM
The contact owns a 2019 Lincoln Continental. The contact stated that while attempting to start the vehicle, the “No Key Detected” warning light was illuminated and the vehicle would not start. The contact stated that whenever the sign was off, the vehicle would start up right away. The contact stated that the vehicle would start normally while at his residence. The contact stated that he thought that there was an electrical interference that prevented the vehicle from starting and was worried that the failure occurred from another electrical source. The contact had towed the vehicle to a local dealer who could not duplicate the failure. The vehicle had not been repaired. The contact stated that the battery was in good condition and was not the cause of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485234September 19, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN
The contact owns a 2019 Lincoln Continental. The contact stated while driving 68-70 MPH, an unknown chime engaged and the message "Door May Open Unexpectedly - Caution" was displayed. Additionally, the power train warning light was illuminated. The contact was able to drive to her destination. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 64,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482964September 6, 2022
STEERING
Recently purchased this vehicle, it’s got a different problem all the time usually electronics. The other day I was in a fender bender because I’m driving with the steering wheel 30-45 degrees to the right just so I can drive safe. Essence ford in Stuart FL where I purchased it, two different gentlemen thought it really bizarre but didn’t seem too concerned regarding my life at stake [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11434777September 28, 2021
UNKNOWN OR OTHER
I am not aware of an accident involving this defect. I am reporting a safety concern that occurred to me after I bought the car. All door controls(inside and out) are electronic. Doors are electronically opened by pressing a button. In the event of a crash that disables the electric system, occupants would be trapped in a locked car with no way to open the door. For this apparent reason, the driver's side door has a very small mechanical lever low on the driver's side door panel that will open the door in case of electrical failure. However, the lever is NOT conspicuous and many owners may not be aware of it's existence. Moreover, the driver's door is the ONLY door with a backup mechanical lever to open the door. In a crash, it may not be feasible to remove all occupants through the driver's door. In the event of a crash that disables the car's electrical system AND damages the driver's door sufficiently to prevent opening, all occupants would be trapped in the vehicle. If occupants are also exposed to fire or water hazard, it could easily result in a fatality. I believe that NHTSA and Lincoln should consider a recall to install conspicuous mechanical levers in ALL doors, or alternatively, install a redundant battery backup system that would allow doors and window to be opened in the event that the primary electrical system is compromised in a crash. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434077September 23, 2021
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
The contact owns a 2019 Lincoln Continental. The contact stated while exiting out of a parking spot, he attempted to depress the brake pedal but could not reach or find the brake pedal. The contact moved his foot closer to the accelerator pedal and was able to depress the brake pedal. The contact stated that the failure recurred several times. The contact stated while driving 45 MPH, he was unable to locate the brake pedal while attempting to depress the brake pedal. The contact veered across two lanes to prevent a crash. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413537April 23, 2021
ELECTRICAL SYSTEM
THIS IS A COMPANY CAR AND I SOMETIMES WORK FROM THE BACK SEAT DURING MY TRAVEL TO CLIENTS AS IT'S LARGE AND COMFORTABLE. I RECENTLY HAD OCCASION TO MEET WITH A CLIENT DURING INCLEMENT WEATHER SO WE WERE IN THE REAR OF MY CAR FOR ABOUT 30 MINUTES. AFTER THIS TIME I COULD NOT RELEASE THE DOOR LOCKS WITH THE KEYLESS REMOTE, I AM PARTIALLY DISABLED AND HAD TO CLIMB OVER THE FRONT SEATS TO MANUALLY RELEASE THE DRIVER'S DOOR! I WAS TRAPPED AND MY CLIENT WAS VERY UPSET. THIS IS A MAJOR SAFETY ISSUE THAT IS UNACCEPTABLE. ALL DOORS - WITH THE EXCEPTION OF THE DRIVER'S DOOR ONLY OPEN WITH A SOLENOID! I AM TERRIBLY AFRAID THAT IN THE EVENT OF ACCIDENT PASSENGERS WOULD BE TRAPPED IN THE VEHICLE. I AM ASKING THE MANUFACTURER TO TAKE THIS VEHICLE BACK AFTER APPROXIMATELY ONE YEAR OF USE. NOTE THAT THE DOORS CAN BE OPENED FROM OUTSIDE WHEN THIS OCCURS, JUST TRAPS PASSENGERS INSIDE THE CAR. I CAN NO LONGER DRIVE THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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