Lexus GX Complaints

44 consumer complaints on file.

• #11543837September 11, 2023
  SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11541637August 30, 2023
  SERVICE BRAKES

  THIS VEHICLES PARKING BRAKE FAILS TO HOLD THE WEIGHT OF THE VEHICLE, UNLESS THE TRANSMISSION IS ENGAGED IN "P" (PARK). As a result, the weight of the vehicle rests on the transmission notch that is engaged with the Park position of the transmission. If the vehicle is stopped and the parking brake is engaged, the vehicle will roll in the direction of the downhill. The parking or emergency brake does NOT hold the weight of the vehicle without the transmission!

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11506787February 11, 2023
  LANE DEPARTURE: BLIND SPOT DETECTION

  i PURCHASED THE GX460 TO AQUIRE THE NEW SAFETY BSM SYSTEM. THE OWNERS MANUAL (PG366) REQIRES THE SIDE MIRROR INDICATOR LIGHT COMES ON AT 9.8 FEET BEHIND THE REAR BUMPER OF MY VEHIVLE. THE LIGHT ON THE SIDE MIRROR COMES ON WHEN THE VEHICLE PASSING ME IS AT MY REAR BUMPER MAKING IT DANGEROUS TO CHANGE LANES AND WOULD NOT ALLOW THE APPROACHING VEHICLE ENOUGH TIME TO AVOID A COLLISION. I HAVE CHECKED WITH 2 DEALERS AND BOTH SAID THERE IS NO ADJUSTMENT FOR THIS CONDITION. I FINALLY WAS ABLE TO HAVE ONE DEALER CHECK THE COMPUTER AND WAS TOLD ALL IS NORMAL. I ASKED MY DAUGHTER-IN-LAW TO WHITNESS THIS EVENT FROM THE BACK SEAT AND SHE VARIFIED MY FINDINGS.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11490255October 21, 2022
  SUSPENSION, ENGINE

  This vehicle has had bad engine rumbling since I have Owens’s the vehicle and makes loud noises all the time since I have owned it new. Also this year car online has had known suspension issues and alignment issues. My vehicle pulls to the right all the time and steering wheel is off center. Also my front socks with only 6200 make noise when going over bumps. I have been to the dealership over these issues twice and they tried to fix the alignment the first time since it was out but used the wrong specs bwcucase they are not out for 2022 Lexus gx 460 yet. Also the rumbling the dealership can not figure out at all.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0