Land Rover Range Rover Evoque Complaints (2020)

53 consumer complaints on file.

#11637418January 21, 2025
VISIBILITY
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that after the snow season and the snow had melted on the roof of the vehicle, it was discovered that water was leaking into the cabin onto the front passenger’s side floor through the top of the front windshield. The contact stated that the front windshield could be slightly detached by pushing on it manually. The vehicle was taken to a local independent dealer where it was diagnosed that the front windshield needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 19V421000 (Visibility); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 40,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629746December 9, 2024
UNKNOWN OR OTHER
My vehicle only has 37,000 miles on it. It had defective arms, which have needed replaced, as well as a defective seal along the windshield, causing it to leak, and now, after constant error messages as to the coolant, it was discovered that there is a leak coming from the secondary water pump at the flange where the hose is connected. This can cause engine failure otherwise and is a terrible safety hazard. Unfortunately, it's just outside of warranty, requiring an additional $1,500+ for the leak repair and parts replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627807November 27, 2024
UNKNOWN OR OTHER
UNKNOWN, THERE IS AN INCOMPLETE RECALL ON THE VEHICLE DATED (MARCH 1, 2022) PRIOR TO WHEN I LEASED THE VEHICLE (MAY 17,2023)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617503October 1, 2024
VISIBILITY, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated while driving at various speeds, the front end of the vehicle was very unstable and was shaking and vibrating while driving over bumps in the roadway. Additionally, there was a loud squeaking sound coming from the front end of the vehicle. The vehicle was taken to the local dealer who diagnosed that the front lower control arms were faulty and needed to be replaced. The vehicle was not yet repaired. The contact also stated that while driving in inclement weather, there was rainwater leaking into the cabin of the vehicle due to a faulty protective windshield seal. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604128July 23, 2024
ENGINE
The contact owns 2020 Land Rover Range Rover Evoque. The contact stated that while at a four way stop, before attempting to proceed, the vehicle stalled, and the check engine warning light illuminated. The vehicle was restarted and resumed normal operation. The vehicle was taken to a dealer where it was diagnosed with cam shaft failure. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in an unstated related recall. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587834May 9, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586986May 4, 2024
ELECTRICAL SYSTEM
Randomly while driving, the speedometer and odometer units between Miles Per Hour (MPH) and Kilometers Per Hour (KM/H) will change back and forth on its own. Also, the terrain selection will change on its own rapidly or slowly. Very random on both.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568525January 29, 2024
UNKNOWN OR OTHER
Windshield seal causing water leak inside the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566172January 18, 2024
AIR BAGS
The air bag light will randomly illuminate on occasional drives, and after the car is turned off , the light will go away and randomly appear. The symptoms appear to be similar to another recall for 2020 evoques with false illuminations but my evoque was not included as a part of this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564739January 10, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
One day in December i went out after it had rained. And there was condensation on the inside of the windshield inside the car. There were no windows or anything open. The next day i got in the car and the roof of the car by the sun visor and rear view mirror was dripping water. I felt up and it was soaking wet from driver side to passenger side at the top near the sun visor on both sides and near the rear view mirror. I called Land Rover they told me bring it in they will do a diagnostic test. Took it and the service guy confirmed the leaking was coming from the windshield when it rains. Said that my cpo will cover the repair. Later on that same day he calls back and told me it wouldn’t and i would need to pay almost $2000 to get it replaced. I also noticed that my from the water dripping inside. On my sceen where the gps is it does this skipping thing here in there when in use or when i plug in my Apple car play sometimes it doesn’t work. I feel since multiple people are complaining about this issue it should be up to handover to replace these windshields since it’s happening to multiple people or make sure they are on correctly before selling the vehicles. Especially if they know this is a known issue why hasn’t there been a recall yet. On top of that since there are no cracks in the windshield my insurance won’t cover the repair either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551121October 20, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550087October 16, 2023
AIR BAGS
I purchased the car with an airbag warning light actively displayed on the dash. The seller said there was a recall on the airbag module. I Googled airbag recall on 2020 Evoque and and found it to be true. However, Land Rover said the recall did not included my vehicle's vin number, despite the fact that I'm having the same problem that the recall covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518080April 20, 2023
FUEL/PROPULSION SYSTEM
I often have the smell of fuel/gas inside the cab and have taken the car to LandRover twice and they say they cannot find the issue therefore no repairs were made. They said they performed a smoke test. But yet I continue to smell gas inside the cab. Older years of this model were recalled for fuel leak issues and I think my 2020 should be recalled as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502770January 20, 2023
ENGINE, ELECTRICAL SYSTEM
My car completely shut down at a traffic light as I took my foot off of the brake to begin my turn on green. This resulted in my car having to be towed by the police because where my car shut down in the middle of the street was a traffic hazard. The police even tried to jump the battery but nothing worked. There were multiple incidences of the like before hand, but the car usually restarted after shutting down. This time, it would not restart and resulted in a $400+ towing bill. Messages on dash were, Transmission not in Park and Battery low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502119January 17, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491859November 2, 2022
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11488274October 6, 2022
UNKNOWN OR OTHER, SERVICE BRAKES
The cover of foot rest broke and went under brake paddle and restricted driver to apply brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475457July 23, 2022
POWER TRAIN
My 2019-2020 Evoque is stalling when coming to a stop? This seems to happen at completely random intervals regardless of whether the auto start/stop is on or off. When the car stalls "Select Gear to Manuever" is displayed for about one second on the dash and the "D" flashes with a beeping tone. This has happened to over 20 times in less than 1000 miles! The ignition must be turned off and the car restarted in order to move again. I have seen Land Rover Forums describing a very similar issue. I have taken the vehicle in twice for repairs with no improvement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458927March 30, 2022
STEERING
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that while driving at various speeds the vehicle would suddenly jerk to the left or right without warning. The failure would cause the vehicle to go into another lane and the contact would have to aggressively steer the vehicle straight. The contact stated that the vehicle now failed to accelerate while attempting to accelerate from idle. The contact had to excessively depress the accelerator pedal for the vehicle to move forward. The failure was intermittent and there was no warning. The contact took the vehicle to the dealer and the contact was informed that there were several trouble codes retrieved. The dealer performed a software update and the failure occurred less frequently. The contact returned the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427174July 30, 2021
UNKNOWN OR OTHER
This is a recurring problem that I have had into Land Rover service for service and in November or early December 2020. JOn the previous service, I was told the vehicle needed a software update. The problem stopped but I think it was because (as I will explain later) that the weather turned cold. The problem at that time is the same problem I am experiencing now only now the car will stall periodically. This has now happened so often that I have observed a pattern. When starting to drive the car from start up or at a stop the car will slip out of gear and I will get a beeping noise and a message that states:"Engage gear before maneuvering." Sometimes the car will stay illuminated in drive mode but really be in neutral as it will rev but not move. In those cases I will shift into park and then back into drive and the car will move again. Recently the car will act the same way only stall out requiring me to restart the car and shift it into drive mode. This seems to happen most often when it is very hot outside and the car's auto start/stop function is on. During the winter months my secondary battery would be low on power and the auto start/stop function would not engage. During those times I do not recall experiencing this issue. In fact my main battery has been very low and required a trickle charge at home. This was illustrated by my hatch not opening or the car giving me a message prior to start up that the battery was low. Of course that was never a safety issue, the problem above is. Last night my wife and I were leaving were stopped at light on a 6 lane state highway. As I came to a stop in the center lane the car suddenly started beeping the engage gear message flashed and the car stalled. I tried as quickly as possible to re-start the car and put it into gear. Several maneuvered around us. One car almost hit us from behind and at a high rate of speed by swerved around us. This is clearly a highly unsafe and potentially deadly defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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