Land Rover Range Rover Evoque Complaints (2015)

64 consumer complaints on file.

#11421806June 22, 2021
ENGINE, FUEL/PROPULSION SYSTEM
After driving the vehicle for 30 miles or more and parking in the garage, a very strong gas odor fills the garage; the vehicle has to be parked outside in the driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407497April 11, 2021
STEERING, SUSPENSION, WHEELS
MY CAR WAS TAKEN IN TO A DEALER MULTIPLE TIMES REGARDING WHAT I BELIEVED WERE SEIZED AND LEAKING MAGNERIDE SHOCKS. WHEN ON FREEWAY AND CAR HIT A BUMP THE WHOLE CAR WOULD GIVE A LOUD THUMP AND STABILITY WAS SERIOUSLY COMPROMISED TO THE POINT TURNS DID NOT FEEL SAFE IF THERE WAS A 'ROUGH' ROAD. DEALER FAILED TO RECOGNIZE IT EVEN AFTER ME BRINGING IT IN AND STATING THE PROBLEM AS THEY SAID THAT ISSUE WOULD BE MORE RARE. HAD A THIRD PARTY INSTALL NEW MAGNERIDE SHOCKS... 2 WERE COMPLETELY SEIZED UP IN EXTENDED POSITION ALMOST TO THE POINT THEY COULDN'T BE REMOVED AND A THIRD WAS LEAKING. THERE IS NO MENTION OF ANY SERVICE, LIFESPAN, OR MAINTENANCE ON THE MAGNERIDE SHOCKS. WHILE IN THE PROCESS OF SUSPENSION REMOVAL, BOTH FRONT AXLES WERE BROKEN AS THE INSTALLER NOTICED THE FRONT AXLE THREADS WERE STRIPPED AT THE HUB AND ONE NUT SIEZED AND ANOTHER WAS DANGEROUSLY LOOSE... ENDED UP NEEDING TWO NEW FRONT AXLES AND WHEEL BEARING. THE MAIN ISSUE IS THE REACTION BETWEEN THE METALS, THE HUBS ARE ALUMINIUM AND THE BOLTS ARE STEEL AND THAT CAUSES GALVANIC CORROSION AND CAN BE A SERIOUS SAFETY ISSUE. SHOULD THERE BE SHEARING OR BREAKAGE WHILE DRIVING IT COULD BE LETHAL AND IT'S A SERIOUS DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400061March 9, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2015 EVOQUE, 50K MILES ONLY. ON FEB 26TH 2020, I WAS ON THE INTERSTATE AND NOTICED A HUMMING SOUND FROM ENGINE SIDE. GRADUALLY IT BECAUSE SO LOUD AND NON IGNORABLE. THE VEHICLE LOST POWER AND SLOWED DOWN ON THE INTERSTATE. MY WHOLE FAMILY SURVIVED A CLUSTER CRASH BY MERE LUCK. DEALERSHIP SAYS TURBO IS BLOWN AND THIS IS COMMON PROBLEM. BILLS $4500 AND AM OUT OF WARRANTY SINCE NOV 2020. COMMON PROBLEM ??? HOW CAN A 5 YR OLD 50K VEHICLE HAVE A COMMON PROBLEM THAT COSTS $4500 TO FIX ? MY RESEARCH SHOW LAND ROVER WAS ALWAYS AWARE OF THIS TURBO FAILURE ISSUES AND NEVER ATTEMPTED TO FIX IT. THIS IS A DESIGN ISSUE HIDDEN FROM CUSTOMERS AND WE ARE MADE TO PAY FOR THE DEFECT. PLEASE INVESTIGATE THIS WITH LR AND I REQUEST A RECALL OF TURBOS ON ALL DEFECTIVE LR VEHICLES ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389676January 24, 2021
POWER TRAIN
WHILE DRIVING, MY CAR WILL UNEXPECTEDLY SHIFT INTO NEUTRAL. EACH TIME THIS HAS HAPPENED ON DECELERATION AND IS ACCOMPANIED BY A "RESELECT GEAR" ALERT ON THE DASH AND AN ALARM (DINGING) NOISE. THIS HAS HAPPED 5-6 TIMES IN 3 MONTHS. I HAVE TO FORCE THE SHIFTER OUT OF D AND INTO N THEN BACK TO D AND IT WILL CONTINUE DRIVING. I HAVE TAKEN IN INTO THE LAND ROVER DEALERSHIP 2 TIMES FOR A TOTAL OF ALMOST 6 WEEKS COMBINED, AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE ISSUE OR GET THE FAULT TO REPLICATE. THERE IS A RECALL FOR MY SAME MAKE AND MODEL, JUST NOT MY VIN, THAT IS EXACTLY THE SAME AS WHAT MY CAR IS DOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388507January 16, 2021
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
MY 2015 RANGE ROVER EVOQUE WITH 52,000 MILES ON IT, LOST POWER WHILE DRIVING ON THE FREEWAY. I WAS UNABLE TO ACCELERATE AND KEEP UP WITH TRAFFIC EVEN WITH THE GAS PEDAL COMPLETE TO THE FLOOR. ON ROADWAYS THAT HAD HILLS, I WOULD LOSE SPEED CAUSING TRAFFIC TO BACK UP BEHIND ME. THE CHECK ENGINE ALSO CAME ON. WHEN I TOOK IT TO THE AUTO REPAIR SHOP I WAS TOLD THAT THE TURBO CHARGER HAD FAILED AND NEEDED TO BE REPLACED. THE ESTIMATE WAS $6275.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375184November 18, 2020
STRUCTURE:BODY
THE DRIVER SIDE DOOR IS NOT LOCKING, WHEN I LOCK THE CAR. EVERY DOOR ACCEPT THE DRIVER SIDE DOOR. I HAVE TO MANUALLY LOCK IT WHEN I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364415October 14, 2020
SEAT BELTS
SEATBELT LOCKS ITSELF IN STANDBY POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353602September 7, 2020
ENGINE
HARMONIC BALANCER SEPERATED AT 81,XXX MILES RUBBER WAS STILL IN GOOD CONDITION RANGE ROVER(LAND ROVER) REFUSES RESPONSIBILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353604September 7, 2020
ELECTRICAL SYSTEM, SEATS
IN NON DRIVING STATE SMARTKEY-KEYLESS VEHICLE MODULE- LOCKOUT-IMMIBILIZER KEYLESS ACESS/START RANDOMLY WILL NOT WORK,WILL SELF FIX IN A DAY OR NOT AT ALL SO RESET HAS TO BE PERFORMED, CAR IS ONLY ABLE TO BE STARTED WITH MANUAL KEY BLADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350964August 24, 2020
ELECTRICAL SYSTEM
DRIVER SIDE DOOR WON'T LOCK WITH REMOTE BUT THE ALARM WILL STILL SOUND IF THAT DOOR IS OPENED. EVEN THOUGH THAT DOOR IS NOT LOCKED. IT WILL ALSO UNLOCK WITH THE REMOTE. IT JUST WON'T LOCK WITH THE REMOTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341638July 27, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO JAGUAR LAND ROVER ANAHEIM HILLS (5401 E LA PALMA AVE, ANAHEIM, CA 92807) WHERE THE GSM AND ALL TERRAIN SWITCH PACK WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO PARETTI JAGUAR LAND ROVER BATON ROUGE (13934 AIRLINE HWY, BATON ROUGE, LA 70817) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341352July 24, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED WHILE ACCELERATING, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LAND ROVER OF NAPERVILLE (1559 W OGDEN AVE, NAPERVILLE, IL 60540) ON MULTIPLE OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE MECHANIC DUPLICATED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330481June 24, 2020
ENGINE
TL* THE CONTACT OWNED A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE BEGAN TO HESITATE AS IF IT WAS GOING TO TURN OFF. THE VEHICLE ALSO BEGAN TO RELEASE SMOKE FROM THE REAR AND FRONT OF THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING LOT AND THE VEHICLE TURNED OFF. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE HAD NOT BEEN EXAMINED BY A CERTIFIED MECHANIC OR DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11329835June 20, 2020
AIR BAGS
IN NOVEMBER OF 2017 I WAS T-BONED ON THE DRIVER'S SIDE. THE CURTAIN AIRBAG DEPLOYED AND SAVED MY HEAD, HOWEVER, THE SIDE AIRBAG DID NOT DEPLOY. MY SPLEEN WAS SEVERED AND I SPENT 3 WEEKS IN ICU. NOW, 2 1/2 YEARS ON, I STILL HAVE HEALTH ISSUES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11329257June 16, 2020
POWER TRAIN
CAR RANDOMLY DROPS TO NEUTRAL WHILE DRIVING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11328560June 12, 2020
ENGINE, VEHICLE SPEED CONTROL
THE TURBOCHARGER HAS GONE OUT AND THE VEHICLE HAS LESS THAN 60K MILES ON IT. HOW CAN THIS BE POSSIBLE? AREN'T LAND ROVERS A HIGH END VEHICLE??? THERE IS NO REASON THAT MY AMERICAN MADE CAR IS OLDER THAN THIS VEHICLE AND I HAVE HAD NO COSTLY REPAIRS ON IT. SOMEONE NEEDS TO REVIEW THESE TURBOCHARGERS AND ENSURE A BETTER QUALITY BECAUSE THESE CARS ARE TOO EXPENSIVE AS IT IS AND NOW TO FIX THIS I NEED TO PAY OVER $3000!!! IT'S NOT RIGHT! THE VEHICLE WILL ACCELERATE SLOWLY AND DRIVE ROUGH WHEN GEARS ARE CHANGING. THE CODES WE GET ARE FOR THE TURBO CHARGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325695May 24, 2020
ELECTRONIC STABILITY CONTROL (ESC)
FOR THE 5TH TIME NOW, WHILE DRIVING NORMALLY ON CITY STREETS (AND ONCE ON THE HIGHWAY), THE CAR STARTS GIVING MULTIPLE FAULT MESSAGES REGARDING SYSTEM FAILURES AND THEN IT GOES INTO LIMP HOME MODE. ONCE, I TURNED IT OFF ON THE SIDE OF THE STREET AND IT LOCKED UP AND WOULD NOT COME BACK ON - IT HAD TO BE TOWED. THE FAULT MESSAGES INCLUDE "GEAR BOX FAILURE" AND "STABILITY CONTROL FAILURE", ABS FAILURE, POWER STEERING FAILURE, AND MORE. ALL FIVE TIMES, THE DEALERSHIP CANNOT FIND THE SOURCE OF THE PROBLEM. IT IS CURRENTLY AT THE SHOP AGAIN (IT WAS JUST THERE TWO WEEKS AGO FOR THE SAME ISSUE). I WILL NEVER FEEL SAFE DRIVING IT AGAIN KNOWING THAT IT CAN SUDDENLY HAVE PROBLEMS AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319199March 25, 2020
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE HIGHWAY GOING APPROXIMATELY THE SPEED LIMIT OF 75 MPH WHEN ALL THE SUDDEN THE CAR BEGAN MAKING A KNOCKING NOISE & STARTED LOSING POWER AND RAPIDLY DECELERATING OUT OF MY CONTROL. MY RPMS BEGAN RUNNING 7K+ AND I NEEDED TO JAM DOWN ON THE GAS PEDAL IN ORDER TO TRY AND MAINTAIN SPEED AND AVOID AN ACCIDENT, WHICH WORKED FOR A SECOND AND ACTUALLY ALLOWED ME TO GAIN BACK SPEED. HOWEVER, WITH THE GAS ALL THE WAY DOWN IT ONLY KEPT SPEED FOR A SHORT PERIOD UNTIL THE CHECK ENGINE LIGHT POPPED ON AND I BEGAN DROPPING DOWN SPEED AGAIN. I COULD NOT MAINTAIN SPEED. I IMMEDIATELY CHANGED TO THE RIGHT LANE AND WAS ABLE TO PULL OVER AT A REST STOP. I READ THE MANUAL, AND ACCORDING TO THE WARNING TRANSMISSION SIGNAL WHICH DISPLAYED, MY CAR MAY BE DRIVEN BUT PERFORMANCE MAY BE REDUCED AND I SHOULD IMMEDIATELY TAKE IT INTO A DEALER, WHICH I DID. I WAS LATER TOLD BY AN AUTHORIZED DEALER THAT 'MY TURBO HAD BLOWN' WITH CRACKS ALONG WITH A DESTROYED SOLENOID AND OTHER PARTS RELATING TO THE SPEED OF MY CAR. IT CURRENTLY HAS UNDER 80K MILES AND IS IN THE REPAIR SHOP AS WE SPEAK. IT HAS HAD ROUTINE MAINTENANCE AND JUST UNDERWENT SERVICE CARE (REPLACED OIL/ OIL FILTER, TRANSMISSION FLUID , ETC) LESS THAN 2 MONTHS AGO. THE TOTAL ESTIMATED REPAIR COST RELATING TO THIS SAFETY CONCERN IS ROUGHLY $5,200 USD FROM AN AUTHORIZED DEALER (A NEW TURBO, SOLENOID, LABOR, ETC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307783February 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE SHIFTED GEARS TO NEUTRAL INDEPENDENTLY. THE CONTACT WAS ABLE TO SHIFT GEARS TO PARK AND RESTART THE IGNITION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN). LAND ROVER OF TACOMA LOCATED AT 1601 40TH AVE CT E, FIFE, WA 98424, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE 8 TIMES IN TOTAL. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307472February 6, 2020
ELECTRICAL SYSTEM
DOOR LATCHES DO NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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