Land Rover Discovery Complaints (2000)

71 consumer complaints on file.

#10066334April 16, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
VARIOUS WARNING LIGHTS ACTIVATED INCLUDING ABS LIGHT, INDICATING FAILURE OF THE SYSTEMS ON MY 2000 LAND ROVER DISCOVERY II. PRIVATELY RETAINED MECHANIC IDENTIFIED THE ECU AS THE PROBLEM AND ALSO LOCATED A RECALL NOTICE REGARDING THIS PROBLEM. LOCAL LAND ROVER DEALERSHIP STATED THAT THE RECALL WAS NOT VALID AND THAT "THEY PUT THESE ON THE INTERNET ALL THE TIME." LAND ROVER NORTH AMERICA WAS CONTACTED VIA E-MAIL AND TELEPHONE MESSAGE AND HAS NOT RESPONDED. I PURCHASED THE VEHICLE NEW AND THE ONLY RECALL I HAVE RECIEVED CONCERNED THE ACCELLERATION CABLE SHORTLY AFTER I PURCHASED THE VEHICLE IN 2000. APPARENTLY THE LOCAL DEALERSHIP FINDS NHTSA RECALLS AS "THINGS ON THE INTERNET" NOT REQUIRING ANY ACTION. THIS IS PROBABLY TO BE EXPECTED FROM OUR LOCAL DEALERSHIP. HOWEVER, THE NON-RESPONSE FROM LAND ROVER NORTH AMERICA WAS UNEXPECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061141February 26, 2004
VEHICLE SPEED CONTROL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE PULLING OUT OF A PARKING SPACE, THE ENGINE RACED AND THE CONSUMER HIT THE VEHICLE PARKED OPPOSITE OF HER. *PH THE WINDSHIELD WAS REPLACED BECAUSE THE HEATER WAS NOT WORKING. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10056771February 8, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DURING A COLD WINTER DAY IN JANUARY, I TURNED ON MY HEATED SEATS WHICH BURNED THROUGH THE SEATS LEATHER COVER AND BURNED ME CAUSING ME TO NEARLY LOSE CONTROL OF MY VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10043227October 20, 2003
VEHICLE SPEED CONTROL
CRUISE CONTROL ACTIVATES WITHOUT DRIVER INPUT. EXPLANATION: CRUISE CONTROL IS SET (TO SPEED 1) AND USED THEN THE BRAKES APPLIED WHICH DEACTIVATES CRUISE CONTROL. CAR IS THEN ACCELERATED (TO SPEED 2) AFTER STOP. OCCASIONALLY, CRUISE CONTROL TAKES OVER (RESUMES WITHOUT CUSTOMER ACTIVATION) AND SETS ITSELF BACK TO SPEED 1 (SPEED PRIOR TO BRAKING). IN SOME INSTANCES SPEED 1 IS FASTER THAN SPEED 2 CAUSING CAR TO ACCELERATE INTO TRAFFIC AHEAD OF VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022001July 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AND WITHOUT WARNING, THE HEAD GASKET FAILED, AND CAUSED FLUID TO LEAK. DEALER NOTIFIED. *AK THE DEALER AND MANUFACTURER'S DECLINED TO ACKNOWLEDGE THERE WAS A PROBLEM. THE CONSUMER NOTICED A HIGH PERCENTAGE OF THESE VEHICLE'S WITH THIS PROBLEM. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015684April 11, 2003
UNKNOWN OR OTHER
THE DEALER REQUESTED PAYMENT FOR RECALL PARTS. *JB....NO MENTION IN SUMMARY OF FAILURE PART OR COMPONENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566945August 8, 2002
POWER TRAIN:CLUTCH ASSEMBLY, EQUIPMENT
WITH VEHICLE IN PARK POSITION AND KEY REMOVED FROM IGNITION, VEHICLE BEGAN TO ROLL BACKWARDS CROSSING THE STREET AND HITTING A TREE. CONSUMER TRIED TO GAIN CONTROL, BUT WAS THROWN FROM VEHICLE WHEN IT HIT THE TREE. UPON INSPECTION AFTER THE INCIDENT, CONSUMER FOUND THAT WHEN SHE PULLED THE KEY FROM THE IGNITION THE ACTUAL KEY METAL HAD DISENGAGED FROM THE REMOTE SENDING UNIT AND HAD REMAINED IN THE IGNITION. CONSUMER SUSTAINED INJURIES TO BACK AND TAIL BONE. *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8015607August 6, 2002
SEATS:FRONT ASSEMBLY:POWER ADJUST, STRUCTURE:BODY
WHILE VEHICLE PARKED AND OFF CONTROL CONSOLE IN BETWEEN SEATS IN FRONT CAUGHT ON FIRE. ALSO, PASSENGER'S SEAT CAUGHT ON FIRE. . CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#765214August 5, 2002
SEATS:FRONT ASSEMBLY:POWER ADJUST
MY VEHICLE WAS PARKED WITH THE ENGINE OFF AND THE IGNITION SET IN THE FULL "OFF" POSITION. MY WIFE AND I WERE IN THE VEHICLE PREPARING TO DEPART. THE CONTROL CONSOLE BETWEEN THE FRONT SEATS BEGAN TO EMIT SMOKE AND A BURNING SMELL IN THE PASSENGER COMPARTMENT. WITHIN 30 SECONDS, THE CONSOLE CAUGHT FIRE AND EMITTED A NOXIOUS CLOUD OF SMOKE IN THE PASSENGER COMPARTMENT. MY WIFE AND I EVACUATED THE VEHICLE, AND I OBTAINED A FIRE EXTINGUISHER FROM A NEARBY BUSINESS AND EXTINGUISHED THE FIRE. I SUSPECTED THAT AN ELECTRICAL SHORT CAUSED THE FIRE, AND I DISCONNECTED THE BATTERY. THE ENTIRE INCIDENT OCCURED WHILE THE ENGINE WAS OFF AND THE IGNITION SET IN THE FULL "OFF" POSITION. I BELIEVE THAT THE ELECTRICAL FIRE IN MY VEHICLE WAS CAUSED BY A MANUFACTURING DEFECT AND/OR DESIGN DEFECT. GIVEN THE SPEED AND THE LOCATION OF THE FIRE THAT IT CAUSED, THE MANUFACTURING AND/OR DESIGN DEFECT IN THIS VEHICLE PRESENTS A SUBSTANTIAL RISK OF DEATH OR SERIOUS HARM TO DRIVERS AND PASSENGERS. IN THE INTERESTS OF PUBLIC SAFETY, THIS PROBLEM SHOULD BE INVESTIGATED AND REDRESSED AS SOON AS POSSIBLE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#565504April 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLES BRAKE PEDAL HAS BEGUN TO SINK. THE DEALER INFORMED CONSUMER THAT NOTHING WAS WRONG AND THAT IT DOES NOT POSE A SAFETY PROBLEM. CONSUMER FEELS OTHERWISE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006507April 16, 2002
AIR BAGS:FRONTAL, SEAT BELTS
VEHICLE STRUCK A CHEVROLET ASTRO HEAD ON TRAVELING AT APPROX. 35 MPH. THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY, AND THE SEAT BELTS DID NOT LOCK. DRIVER SUFFERED HAND AND FOOT INJURIES. THE FRONT PASSENGER WAS THROWN FORWARD FRACTURING THE LEFT EYE ORBIT ON THE REAR VIEW MIRROR. THE MIDDLE BACK PASSENGER WAS FLUNG FORWARD AND THROWN BACK, CAUSING A SHOULDER INJURY, THE SECOND BACK SEAT PASSENGER WAS IN A CAR SEAT AND SUFFERED FROM JUST THE FORCE OF THE IMPACT. *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****760757
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#759822March 26, 2002
ENGINE AND ENGINE COOLING:ENGINE
REAR MAIN SEALS ARE LEAKING OIL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757124January 21, 2002
TIRES
OEM GODYEAR WRANGLER TIRES STARTED DEMONSTRATING UNEVEN CUPPING THAT CAUSED NOISE AND HANDELING ISSUES. AFTER BRINGING THE ISSUE TO MY DEALER'S ATTENTION AT MY FIRST OIL CHANGE (7,500 MILES) THEY INFORMED ME THAT MANY ROVERS WITH THE SAME TIRES HAD DEMONSTRATED THE SAME ISSUES DURING THE PAST FEW MONTHS. THEY EXPLAINED TO ME THAT GOODYEAR AND ROVER WERE RESERACHING THE PROBLEM AND TO HANG TIGHT UNTIL A SOLUTION AND RECALL WERE ANNOUNCED. THE TIRES CONTINUED TO DEGRADE WITH THE HANDELING AND NOISE FACTORS BECOMING WORSE AND WORSE OVER THE NEXT YEAR. AT THE 15K OIL CHANGE I ASKED THE DEALER TO ROTATE THE TIRES HOPING THAT THE ISSUE WAS ONLY RELATED TO THE FRONT END. WIHTIN A COUPLE OF WEEKS THE NEW FRONT TIRES (WHICH WERE ORIGINALLY BACK TIRES) STARTED SHOWING THE SAME INSIDE AND OUTSIDE EDGE CUPPING. THE PREVIOUS FRONT TIRES ON THE BACK END CONTINUED TO GET WORSE. I BEGAN WORKING CLOSELY WITH MY DEALER TO ADDRESS THE ISSUE AND EVEN MET WITH THE REGIONAL ROVER SERICE MANAGER WHO ACKNOWLEDGED THE ISSUE WAS PREVIOUSLY KNOWN AND LIMITED TO WRANGLER TIRES ON ROVERS. SINCE MY ROVER HAD BEEN ALIGNED ON TWO SEPERATE JIGS THE DEALER SERVICE MANAGER ASSURED ME THAT MY VEHICLE WAS UP TO SPEC. THE REGIONAL REP AND LATER THE LAND ROVER NORTH AMERICA OFFICE REFUSED TO HELP ME NEGOTIATE WITH GOODYEAR TO OBTAIN MY MONEY BACK. THE PARTY LINE AT LAND ROVER WAS 'IT'S NOT A PROBLEM WITH OUR VEHICLE BUT INSTEAD AN ISSUE WITH THEIR TIRES. WE CAN'T GET INVOLVED WITH THIS DISPUTE SINCE WE DO NOT WARRANTY THE OEM TIRES'. AFTER MUCH FRUSTRATION I CONTACTED GOODYEAR AND MANAGED TO GET IN TOUCH WITH A VP OF CUSTOMER SATISFACTION. THE GOODYEAR VP FINALLY ADMITTED THAT A REPLACEMENT WRANGLER SPECIFIC TIRE WAS BEING RELEASED IN THE FUTURE AND HE PAID ME FULL RETAIL VALUE FOR MY GOODYEARS SINCE I DOCUMENTED THAT THE ISSUE BEGAN BEFORE 20% TREADLIFE HAD EXPIRED. I PURCHASED NEW MICHELIN CROSS COUNTRY'S (XPC REPLACEMENT TIRES) AND AT 4,000 MILES I DON'T SEE OR FEEL ANY TREAD LIFE ISSUES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751597September 3, 2001
STRUCTURE:FRAME AND MEMBERS
FRAME TO BODY MOUNT IS CRACKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750680August 17, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, SUSPENSION:FRONT
WHILE CHANGING LANES ON THE HIGHWAY, THE TOP OF THE VEHICLE BEGAN TO SWAY FROM SIDE TO SIDE AND CAUSED THE DRIVER TO LOSE CONTROL OF THE STEERING. THE VEHICLE TRAVELED AWAY FROM THE PAVEMENT, ONTO THE RIGHT UNIMPROVED SHOULDER, AND COLLIDED WITH A LARGE TREE. THE VEHICLE IMMEDIATELY BURST INTO FLAMES AND CONTINUED TO BURN UNTIL THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. MOST OF THE VEHICLE AND ALL PERSONAL BELONGINGS WERE LOST IN THE FIRE.*AK
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#749144July 25, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
2000 DISCOVERY II PURCHASED OFF THE SHOW ROOM FLOOR FROM MAIN LINE LAND ROVER IN HAVERFORD PA IN APRIL 00. JUNE 25, 2000 I WAS TRAVELING 60 MPH ON THE NJ TURNPIKE WHEN THE VEHICLE WENT OUT OF CONTROL , SHOOTING OFF TO THE RIGHT SIDEWAYS WITHOUT STEERING CONTROL. VEHICLE TURNED 180 DEGREES IN THE MIDDLE OF THE HIGHWAY AND WAS STOPPED BY THE STEEL GUARD RAIL. THE VEHICLE WAS, AT THAT POINT, FACING IN THE OPPOSITE DIRECTION OF THE TRAFFIC. THE VEHICLE WAS KEPT BY THE BODY SHOP AND THE DEALER (BOTH IN CHERRY HILL, NJ) FOR NEARLY 4 MONTHS. THE BODY SHOP COULD NOT GET THE VEHICLE TO DRIVE STRAIGHT. THE DEALER EVENTUALLY REPLACED THE STEERING BOX. AT THE NEXT SERVICING, MAIN LINE LAND ROVER REPLACED THE RECALLED PULLEY AND BELTS. I AHVE ALSO HAD CONTINUING PROBLEMS WITH THE TRANSMISSION. IT ALWAYS SEEMS TO DRAG. I HAVE RETURNED THE VEHICLE TO THE DEALER 3 TIMES FOR CONTINUED PROBLEMS WITH THE STEERING AND THE TRANSMISSION. THEY CONTINUALLY CLAIM THE VEHICLE IS OK.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#748708July 18, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES IN THIS VEHICLE DO NOT WORK PROPERLY. THEY REQUIRE EXCESSIVE PEDAL DEPRESSION BEFORE BRAKES ENGAGE AND BRAKE ACTION IS FINE IF BRAKE PEDAL IS PUMPED. THE DEALER HAS BEEN UNABLE TO FIX THIS PROBLEM, DESPITE HAVING REPLACED THE MASTER CYLINDER AND OTHER ATTEMPTED REPAIRS. I BELIEVE THIS IS A HAZARD, AS STOPPING DISTANCE IS PROLONGED BECAUSE OF THE PROBLEM. I'VE BEEN UNABLE TO FIND SOMEONE LOCALLY WHO CAN TEST THE BRAKING DISTANCE, BUT WOULD APPRECIATE ANY SUGGESTIONS YOU HAVE ABOUT HAVING THIS DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748300July 11, 2001
SUSPENSION:REAR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS VEHICLE HAS CAUSED US A LOT OF INCONVENIENCE. THE RECENT ACCIDENTS (WITHIN TWO WEEKS OF EACH OTHER) HAVE ALSO CAUSED US TO LOSE CONFIDENCE IN THE VEHICLE, LET ALONG THE FINANCIAL LOSSES. WE ARE AFRAID OF DRIVING THE VEHICLE. THE MANUFACTURER AND THE DEALER REFUSED TO ACKNOWLEDGE THE SERIOUSNESS OF THE PROBLEM SIMPLY BECAUSE THERE WAS NO INJURY. TWICE THE REAR SUSPENSION FAILED TO WORK, CAUSING THE REAR SIDE OF THE VEHICLE TO SINK DANGEROUSLY LOW. I ALMOST LOST MY LIFE WHILE DRIVING AT APPROXIMATELY 40 MPH ONE SUNDAY MORNING BECAUSE THE VEHICLE LOST TOTAL CONTROL: STEERING WHEEL FROZE AND THE BRAKE FAILED TO WORK. ONE WEEK AFTER THE VEHICLE WAS RELEASED FROM THE DEALER, THE VEHICLE DIED IN THE MIDDLE OF HIGH WAY, CAUSING MAJOR TRIFFIC JAM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#890240June 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
CONSUMER WAS TRAVELING ABOUT 20MPH ON A SIDE STREET, AND TRANSMISSION LIGHT CAME ON DASBOARD. SO HE IMMEDIATELY PULLED OVER TO THE SHOULDERS. PASSENGER NOTICED THAT VEHICLE WAS ON FIRE. CONSUMER DOESN'T KNOW WERE THE FIRE STARTED, AND THERE WERE NO INJURIES. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#743950April 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
SECOND TIME TRANSMISSON CLUTCH PACKAGE FAILED WITHIN 4000 MILES THIS WAS A DEMO MODLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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