Kia Telluride Complaints

2,086 consumer complaints on file.

#11491371October 28, 2022
SUSPENSION
At 13,500 miles I started hearing a clunking noise in the rear of the vehicle. There is also a strong burning rubber smell after I have been driving. The Kia dealer confirmed that my rear self leveling shocks need to be replaced. I'm not sure if the melting rubber smell is a fire concern. I am concerned that the reduced braking and cornering ability with the defective shocks would make it harder to avoid an accident. I'm currently waiting for the parts to arrive for repair but was instructed to continue to drive it. These shocks are specific to Tellurides with the tow package and it seems to be a known issue from the response I've gotten at both the dealer I purchased from and the dealer where I took it for service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490873October 25, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Electronic speedometer cluster goes out sporadically. Back up camera glitches out randomly and says No camera signal received. At least 4-5 times in a year. Kia service won’t do anything about it unless the can “duplicate the issues”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490328October 21, 2022
VISIBILITY/WIPER
Windshield cracked with less than 5,000 miles on the vehicle. I noticed it after picking it up from the dealership for an oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490177October 20, 2022
EXTERIOR LIGHTING
Vehicle was in for an oil change and safety system upgrade/fix(?) and now the high beams no longer work on our vehicle. The blue indicator light shows up but neither on of our high beams turn on. I have contacted the dealership and they claim they've never heard of such a thing happening, but I have seen many complaints online about it. We do not feel it is safe to drive out in the country, at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489570October 17, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My vehicle is having issues with its digital readings of the temperature and gas miles. I went to get 25$ in fuel yesterday. When I got to the station I had 75 miles to the gallon on the monitor. After adding the 25$ the analog meter changed but not the digital. I had a similar incident in the summer with my temperature Guage reading 84 degrees when it was actually 103 degrees outside. It did however pick back up later in the day but now I'm concerned because there's other drivers reporting the same issues on the telluride forum. I also just had a recall fixed on my vehicle about 2 weeks ago that was an electrical problem as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489199October 13, 2022
EXTERIOR LIGHTING
Headlights high beams have not been working for over a year. When the high beams trigger is pulled/turned to on you can see a slight lift in the low beam attempting to transition to high beams but it fails. No high beams are activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488175October 6, 2022
EXTERIOR LIGHTING
High Beam lights do not work when activated making night driving very dangerous. I have read repeatedly online that this is a known problem. Essentially, the high beams are activated by the bulb housing moving around the bulb to enhance illumination. However, this housing STOPS working on many Kia Tellurides and the only solution is to replace them according to online reports. However, this is not a guaranteed fix as the problem has not been addressed by the manufacturer and is subject to reoccurence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488082October 5, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Kia Telluride. The contact stated that while his fiancé was driving at an undisclosed speed, she attempted to close the sunroof however, the sunroof became inoperable. The contact stated that upon inspection, he noticed that the sunroof was off track and in a bind. As a result, he was unable to close the sunroof cover. The contact was concerned that the glass would shatter and cause an injury. The dealer was notified of the failure and the contact was able to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was able to leave a voicemail but had not yet received a response. The failure mileage was approximately 61,000. The contact stated that since the sunroof is not securely attached, it could fly off the vehicle at any moment regardless of the speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487931October 4, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Hyundai Telluride. The contact stated that the front driver’s side door handle mechanism had failed and his wife was unable to open the door from inside the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the door hinge had failed due to wear and fatigue and needed to be replaced. The door handle was replaced but several months later the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487641October 3, 2022
UNKNOWN OR OTHER
While driving down the highway, the sunroof exploded. There were not cars in front of us or beside us at the time, and we have no indicators of any debris hitting the roof. The sunroof exploded upwards based on the curve of the remaining glass. We were going around 70mph on an 80 degree day. Most of the glass was caught but the visor but some did land on us. We have reached out to Kia and they have stated they have never heard of this before despite many other owners on Kia Complaint forums experiencing the same thing. This occurred on 10/3/2022 at approximately 4pm. We were not seriously injured and maintained control of the vehicle at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487334September 30, 2022
SERVICE BRAKES
While applying the brake at an approaching Stop sign the brake pedal was completely depress and the vehicle continued to roll forward into the intersection. This happened twice in a week. Kia dealer assessed the vehicle on two occasions and was unable to find a fault. This could very well cause a major crash and impact the Safety of myself, my family and others on the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486372September 26, 2022
POWER TRAIN, ENGINE, STEERING
On a 200 mile Drive My serpentine belt shredded causing my car too Overheat Ac to stop working and leaving me stranded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486257September 25, 2022
VISIBILITY/WIPER
I was driving on the highway at a speed of 55MPH when a small rock hit my windshield. It was not a large rock, probably closer to a pebble. My Telluride’s front Windshield cracked immediately to a length of almost 20 inches long, horizontally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486197September 24, 2022
UNKNOWN OR OTHER
Okay so, I noticed my windshield was cracked on my way home from work. It had been parked in front of my work and I live in a small town. I immediately notified Kia and asked for the pictures of my car before and after it left the service center because there are 3 visible chips on the lower passenger side of the windshield. Maybe not enough to notice had it not been for my windshield literally splitting. The Kia dealership I bought my car from 2 months ago told me it looked like a rock chipped my windshield. I don’t believe this is what happened, I think they set something on my car and chipped the windshield. Regardless the windshield crack has spread half way across my windshield in 24 hours. For arguments sake, If a rock had hit my windshield it shouldn’t crack completely in half. That’s literally insane. I’m beyond upset that my brand new $52,000 car already has to have the windshield be replaced. My biggest concern with this purchase was safety and I was assured that it was one of, if not the safest car on the market. It doesn’t seem safe to me that a small chip the size of a ballpoint pin cracked my whole windshield in half.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485870September 22, 2022
VISIBILITY:WINDSHIELD
I was driving and a small pebble hit my windshield from a truck traveling in the opposite direction. The crack spidered out slightly. After 1 hour it traveled halfway across the windshield in my line of vision. I believe this is a defect with the Tellurides thin windshield glass as a normal car windshield that was hit by a small pebble could have been repaired instead of having to be replaced due to traveling through the window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485722September 21, 2022
VISIBILITY/WIPER
Windshield is a safety hazard, I have not had the car for 3 months and have already had to repair it due to it having multiple cracks and chips.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485508September 20, 2022
STRUCTURE:BODY
I have a 2022 Telluride I purchased from the dealer in May/22 and after 3 months the windshield cracked starting from the bottom corner of driver side almost across the entire windshield. The crack happened while the car was parked in the garage overnight, I found later a small chip maybe caused by a pebble. I did some reasearch online and this same problem has been reported multiple times on Kia forums. I talked to the dealer and they said this is not covered by manufacturing warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485495September 20, 2022
VISIBILITY/WIPER
Small rock hit windshield on very edge, the initial impact only produced a chip not much larger than the tip of a ballpoint pen but within minutes a large crack has spread at least 18" across the windshield. Based on research online this is unfortunately a very common issue and has been going on since at least 2019 when the company acknowledged the issue with a "goodwill" customer service initiative to replace damaged windshields for this exact issue. Still waiting to hear from dealer on potential resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485486September 20, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
The forward collision-avoidance assist, FCA is the main component that failed on me numerous times before inevitably ending in a car accident. The car is currently with my insurance company StateFarm, to assess the damage and to see if it was a total loss or not. They have had it since the accident that occurred back on August 20, 2022. The car had multiple electrical issues that unfortunately were temperamental as to when they would happen so because of that I started to take video on my phone when ever they did happen to show the dealership of the malfunction when it happened so they could see with their own eyes that there was a problem. I attempted to have the dealership fix it but the GM nicely said, "if it doesn't happen with us then it then it didn't really happen and we don't care if you have video or not! That's our policy so sorry about your luck!!!" it was the FCA and the lane keeping assistance that were the 2 main parts that malfunctioned that risked my safety and the safety of others. The FCA is what malfunctioned during the accident. It would randomly slam on the brakes as if I was about to hit something and the lights would flash and the beeping would sound each time it did this even though there was nothing around me. The other times it had done this to me prior it would only happen 1 time and then it would go back to normal but the date of the accident it continued to malfunction over and over again. There were sensors broken on the car from the moment i drove it off the lot back in April of 2022 and have had replaced. The FCA had been malfunctioning Since early June and I first reported it to Kia back on June 22nd 2022. Kia just sent me a letter confirming the FCA does malfunction but its to late now! I have so much more to report but not enough space to tell you everything! They could of helped me when I showed them proof but they didn't care. Their negligence risked my life and my children's lives!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11485142September 19, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
1. Speedometer displayed 0 mph on the display screen and odometer. It took 2 days for it to start working again. 2. Backup camera displayed a green screen with a error message for 4 hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Telluride