Kia Soul Complaints

5,626 consumer complaints on file.

#11191173March 24, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FOR THE PAST THREE MONTHS I'VE BEEN HAVING ISSUES WITH THE HEADLIGHTS AND BRIGHT LIGHTS ON MY 2014 KIA SOUL. I HAVE BEEN EXPERIENCING THE LIGHTS FLICKERING AND SPORADICALLY TURNING ON AND OFF UNTIL RECENTLY WHERE THEY WILL NOT COME ON AT ALL. I HAVE BEEN RESEARCHING HOW I CAN FIX THIS ISSUE BY GOING TO KIA DEALERSHIPS, AND LOOKING ONLINE FOR A SOLUTION. I HAVE COME ACROSS SEVERAL YOUTUBE VIDEOS AS WELL AS ONLINE HELP SUGGESTING THAT IT IS A KNOWN ISSUE WITH THIS CAR. IT IS SAID TO BE AN ISSUE WITH THE SWITCH AND/OR THE CONNECTOR THAT CAUSES THE PROBLEM. I'VE CHANGED THE BULB AS WELL AS THE FUSE WITH THE SAME ISSUE. I'M GETTING TICKETS DUE TO THIS BEING AN ISSUE THAT IS NOT AN EASY FIX. IT'S SCARY TO DRIVE DISTANCES WITH CHILDREN IN THE VEHICLE AND NOT KNOWING IF THE LIGHTS WILL TURN ON OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191206March 24, 2019
ENGINE
ENGINE LOOSES OIL OUT TAIL PIPE. DOESN'T LEAK A DROP OR SMOKE. WARM IT UP IN GARAGE AND THERE IS A SPOT OF OIL WHERE EXHAUST EXITS. AFTER FRESH OIL CHANGE, AROUND 1000 MILES AFTER THERE IS NO OIL ON DIP STICK. STARTED HAPPENING AROUND 80,000 MILES. TOLD KIA DEALER AND THEY SAID WARRENTY IS VOIDED SINCE I CHANGE THE OIL MYSELF AND HAVE NO DOCUMENTS TO PROVE. I CHANGE EVERY 3000 MILES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191229March 24, 2019
STEERING
WHEN I TURN MY STEERING WHEEL, THERE IS A CLUNKING NOISE. RESEARCH INDICATES THAT THERE IS A WELL KNOWN ISSUE WITH A DISINTEGRATED RUBBER BUSHING IN THE ELECTRIC STEERING MOTOR AND THERE IS A RECALL DUE TO THIS SAFETY ISSUE. WHY IS MY CAR NOT COVERED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191104March 23, 2019
ENGINE
ENGINE TEMPERATURE IS READING HIGH. THIS HAS NOT OCCURRED BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191115March 23, 2019
ENGINE
ENGINE SHUT DOWN LOST ALL OIL. KIA TOOK IT TO DEALERSHIP WHERE THEY SAY IT'S BECAUSE I CHANGED MY OWN OIL AND HAD A KINK IN FILTER. I HAVE CHANGED MY OIL FOR YEARS DO MOST OF MY OWN WORK BUILD TRUCKS FOR A LIVING NO WAY THIS IS POSSIBLE I CHANGED THE OIL ABOUT 4 MONTHS AGO IT WOULD HAVE LEAKED THE 1ST TIME I DROVE IT. KIA CORPORATE AND DEALER STAND. BE THERE TECH. THERES FIXING TO BE A RECALL THAT DESCRIBES MY ISSUE TO THE DETAIL. THE CORPORATE LADY I SPOKE TO WHEN IT HAPPEND SAID IT SOUNDED JUST LIKE THE RECALL THAT'S FIXING TO COME OUT. HAD IT TOWED TO DEALER THEN THEY BACK TRACK. THERE IS NO WAY THIS IS POSSIBLE A MECHANIC I KNOW SAID HE HAS HAD 3 OR 4 IN THE LAST 2 YEARS COME IN HIS GARAGE FOR SAME THING. ANYTHING YALL CAN DO TO HELP ME THANKS. WIFE WAS DRIVING TO WORK LIKE NORMAL ENGINE JUST DIED NO NOISE NO LIGHTS NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191018March 22, 2019
STEERING
ARRYTHMICAL CLICKING/GRINDING SOUND FROM STEERING COLUMN AT SLOWER SPEEDS AND WHILE STOPPED WHEN STEERING WHEEL TURNED LEFT OR RIGHT. SEEMS TO BE A COMMON PROBLEM WITH THE KIA SOUL YET ONLY 2014 THROUGH 2015 MODELS WERE AFFECTED BY A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190832March 22, 2019
ENGINE
WHEN IDLING AT A TRAFFIC LIGHT OR STOPPED IN TRAFFIC, WITH FOOT ON BRAKE IN NORMAL POSITION, CAR OCCASIONALLY JUMPS AND INCHES VERY SLIGHTLY FORWARD. TO PREVENT THIS FROM HAPPENING DRIVER MUST BE PRESSING VERY VERY FIRMLY ON BRAKE TO THE POINT WHERE DRIVER FEELS TENSION IN HER LEG. THIS HAS HAPPENED APPROXIMATELY A DOZEN TIMES SINCE CAR PURCHASED IN FEBRUARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190426March 21, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CRAIN KIA OF FORT SMITH (8200 US-71, FORT SMITH, AR 72908) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING, ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190488March 21, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE AN INDEPENDENT MECHANIC STOPPED BY AND CHECKED THE OIL. THE TECHNICIAN ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL AS SMOKE APPEARED FROM THE ENGINE. THE VEHICLE WAS TOWED TO ALL STAR KIA EAST (225-490-7679, LOCATED AT 27700 JUBAN RD, BUILDING 3, DENHAM SPRINGS, LA 70726) WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE ENGINE. THE DEALER RECOMMENDED A NEW SHORT BLOCK BE INSTALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,704.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11190586March 21, 2019
ENGINE
3/10/19 VEHICLE SHOWED FLUTTERING ENGINE LIGHT WHILE DRIVING ON RESIDENTIAL STREET (35 MPH). CHECKED, FOUND WAS 3 QTS LOW ON OIL AT 1 WEEK AFTER OIL CHANGE WHEN VEHICLE HAS SHOWN NO NOTICEABLE OIL CONSUMPTION PREVIOUSLY. MAINTENANCE RECORDS SHOW ON SCHEDULE OR BETTER SINCE PURCHASE. DEALER STATES INTERNAL ENGINE DAMAGE @84,526 MILES - SYMPTOMS MATCH RECALL 19V-120, INCLUDING OBDII CODE & CATALYTIC CONV, BUT IS DENIED BY MANUFACTURER UNTIL THE POSSIBILITY OF LEGAL ACTION & MEDIA COVERAGE IS BROUGHT UP. IS NOW BEING 'REVIEWED' BY MANUFACTURER, WHILE NO USUAL DEALER ASSISTANCE - MOST ESPECIALLY 'LOANER' VEHICLE - IS PROVIDED. IMPORTANT: AS STATED IN THE NHTSA SAFETY REPORT, KIA DOES NOT PRODUCE VINS SEQUENTIALLY, THUS THE USUAL MANUFACTURER'S VIN DATABASE METHOD APPEARS INEFFECTIVE - A VIN SEARCH TURNS UP NO RECALL FOR THIS VEHICLE, INCLUDING PREVIOUS ONES IT HAS BEEN SERVICED FOR, A RESULT REPORTED BY OTHER KIA OWNERS SPOKEN TO WHILE WAITING AT THE DEALER'S SERVICE CENTER. THIS MAY BE THE REASON FOR THE WIDESPREAD ISSUES WITH RECALL DENIAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190214March 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 50 MPH, A CLICKING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND A PASSERBY EXTINGUISHED THE FIRE THAT IGNITED UNDER THE HOOD. THERE WAS NO WARNING INDICATOR ILLUMINATED. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED AND TOWED TO AN INDEPENDENT MECHANIC. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11190267March 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY CAR WAS NOT STARTING. I DO NOT DRIVE IT EVERYDAY AND BEGAN TO THINK IT WAS THE BATTERY. I HAD IT TESTED AT THE AUTO ZONE AND THERY SAID IT WAS GREAT NO PROBLEMS. SAID IT COULD BE THE STARTER BUT THOUGHT THAT ODD WITH AS FEW MILES AS ON IT. I ALSO NOTICE THE RECALL FOR THE STEERING ISSUE I WILL SCHEDULE AN APPT FOR. I ALSO HAVE A LIGHT IN MY DASH THAT STAYS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190315March 20, 2019
STEERING
FOR CABLE COOLER ( STEERING) BRAKES CAUSING A CLUNKING NOISE AND MAKES STEERING SLOPPY.DANGER RATING 7.6 SHOULD BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190389March 20, 2019
ENGINE
RECENTLY FILED A COMPLAINT REGARDING MY 2014 KIA SOUL ENGINE FAILURE, MY ENGINE IS A 2.0 IT MAKES NO SENSE THAT A 1.6 LITER ENGINE IS BEING RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189870March 19, 2019
POWER TRAIN
THE GEAR SHIFT SELECTOR (MANUAL TRANSMISSION) WOULDN'T FIND ANY GEAR. THE TRAFFIC SIGNAL TURNED GREEN, I PLACED THE GEAR IN 1ST. IT DROVE ABOUT 200 FEET AND I HEARD A FAINT "POP". THE TRANSMISSION GEAR SELECTOR DID NOT HAVE ANY FEELING IN IT, AND I COULDN'T GO INTO ANY GEAR. THE ENGINE REMAINED RUNNING, I STILL HAD A CLUTCH PEDDLE, JUST NO GEARS. I HAD IT TOWED TO A KIA DEALER WHERE THEY INFORMED ME THAT THE TRANSMISSION CABLE LINKAGE HAD FAILED AND IT WAS GOING TO BE DIFFICULT TO FIND A NEW ONE. APPARENTLY THE 2012 SOUL 6 SPEED TRANSMISSION IS A ONE YEAR ONLY? WHEN ASKED HOW LONG WOULD IT BE THE DEALERS RESPONSE WAS, "WE HAVE A LOT OF RECALLS IN HERE, AND YOUR PART IS ON BACK ORDER".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190055March 19, 2019
SEATS, AIR BAGS
TL* THE CONTACT OWNED A 2018 KIA SOUL. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 45 MPH. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER'S SEAT SNAPPED IN HALF. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NERVE DAMAGE TO THE BACK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11190125March 19, 2019
ENGINE, UNKNOWN OR OTHER
I GET THIS ROCKING/JERKING/ FEELING IN THE ENTIRE CAR WHILE HOLDING THE BRAKE AND SLOWLY INCHING FORWARD OR BACKWARD, AS IN GOING REALLY, REALLY SLOW. THE FEELING IS WORSE THAN OTHER TIMES RANDOMLY WHILE DRIVING. FOR A FACT IT IS ABSOLUTELY WORSE WHEN THE CAR HAS BEEN SITTING OVERNIGHT AT HOME OR AT WORK ALL DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187504March 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
CAR WAS GREAT UNTIL IT REACHED THE 100000 MILE MARK. THEN IT LOSES ALL POWER AND DIES WHILE GOING 65 TO 70 MPH ON FREEWAY! IT IS GOING TO GET ME KILLED! WHEN HAPPENS, THE RPM GAUGE QUICKLY PLUMMETS TO ZERO AND REMAINS THERE AT ZERO AFTER I GET IT RESTARTED. AFTER IT SITS FOR ABOUT 15 MINUTES IT STARTS FINE WITH THE RPM GAUGE GIVING AN ACTUAL READING. THIS IS HAPPENING ABOUT 3 TIMES IN A 25 MILE SPAN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187183March 16, 2019
STEERING
I HAVE A 2012 KIA SOUL THAT HAS 75,000 MILES ON IT AND HAS STARTED MAKING THE HIGHLY COMPLAINED ABOUT CLUNKING NOISE AND SHIFTING/LOOSE SENSATION IN THE UPPER STEERING COLUMN WHEN TURNING WHEEL BACK AND FORTH FROM LEFT TO RIGHT WHETHER STATIONARY OR DRIVING. IT HAS ALSO FOR SOME TIME BEEN EXPERIENCING THE SHAKING STEERING WHEEL AT AROUND 80 MPH THAT HAS COMPLAINTS. I AM A FORMER MECHANIC AND THROUGH READING ALL THE SIMILAR COMPLAINTS AND SEEING SYMPTOM/REPAIR VIDEOS I HAVE DIAGNOSED MY CLUNKING STEERING COLUMN TO BE CAUSED BY A FAILED STEERING COUPLER. THIS IS A PROBLEM THAT HAS BEEN RECALLED BY KIA ON OTHER VEHICLES BUT NOT ON 2012 SOUL.THIS STEERING COUPLER ISSUE SHOULD HAVE KIA RECALLING ALL VEHICLES THAT HAVE REPORTS OF THIS FAILURE. I AM LOOSING FAITH IN KIA MOTORS. I SHOULD NOT HAVE TO REPLACE THIS PART ON MY TIME/MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187247March 16, 2019
ENGINE
WAS DRIVING ON HIGHWAY. WAS EXITING ON OFF RAMP CAR LOST EXCELERATION CAR BLEW OUT SMOKE AND STALLED COASTED OFF EXIT. WOULD NOT RUN AFTER THAT. IT CLICKED LIKE IT WANTED TO START. FOUND HUGE HOLE BLOWN IN MY ENGINE BLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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