Kia Sorento Complaints (2004)
220 consumer complaints on file.
- #10284012September 15, 2009ENGINE AND ENGINE COOLING:ENGINE
ON SAT. SEPT. 12, 2009, I WAS ON THE EXPRESS WAY AND NOTICED THAT MY 2004 KIA SORENTO WAS SLOWING DOWN. I IMMEDIATELY LOOKED AT MY DASHBOARD TO SEE IF ANY LIGHTS WERE ON, NONE ON. I THEN NOTICED THAT MY HEAT GAUGE WAS AT H. I IMMEDIATELY PULLED OF AT THE NEXT EXIT AND THERE WAS A GAS STATION AT THE CORNER. STEAM STARTED TO COME FROM UNDER THE HOOD AND FLUID FROM UNDER THE CAR. I HAD IT TOWED HOME BECAUSE IT WOULD NOT START. I THEN HAD IT TOWED TO A KIA DEALERSHIP SERVICE DEPT AND THEY LOOKED AT THE VEHICLE. THE SERVICE MANAGER CALLED TO INFORM ME THAT MY ENGINE WAS GONE. I SAID GONE. HOW DID THAT HAPPEN. HE SAID BECAUSE I DROVE IT TOO LONG AFTER IT STARTED TO SHUT OFF. II EXPLAINED THE CAR WAS SLOWING DOWN AND I IMMEDIATELY PULLED OFF THE EXPRESS WAY TO A GAS STATION (WHICH IS RIGHT OFF THE RAMP). I DID NOT DRIVE IT FAR. HE TOLD ME I HAD 2 CHOICE, A NEW ENGINE FOR $10, 000+ OR A USED ENGINE $6300+. IT WAS NO LONGER UNDER WARRANTY AS OF 10/2008. I AM DEVASTATED. I THOUGHT THE COMPANY OFFERED A 100,000 MILE WARRANTY. I HAD ABOUT 87,000 MILES ON THE VEHICLE. I CALLED KIA HEADQUARTERS AND THEY ARE LOOKING INTO THIS MATTER. I AM AWAITING A REPLY FROM THEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10283383September 9, 2009STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT BOTH REAR DOORS HAVE CORROSION ON THEM AND HAVE CAUSED PIECES OF RUST TO FALL OFF WHEN THE DOOR WAS OPENED. THE DEALER CONCLUDED THAT THE FAILURE WAS CAUSED BY THE ENTRANCE OF ROCK CHIPS. THE VEHICLE WAS REPAIRED AT AN EXPENSE OF $70.00 BY USING A BLACK SPRAY TO ELIMINATE THE CORROSION. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 63,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281568August 24, 2009TIRES, TIRES:TREAD/BELT
FRONT PASSENGER TIRE TREAD CAME OFF WHILE DRIVING DOWNHILL ON A MOUNTAIN ROAD AND CAUSE PASSENGER AIRBAG TO DEPLOY, WE WERE LUCKY CAR DID NOT ROLL OVER AND WE ALL WERE KILLED. BRIDGESTONE IS THE TIRE MANUFACTURER (DUELER 684, P245/70R16) AND WHEN I DO A WEB SEARCH ALL KINDS OF INFORMATION COMES UP WITH RECALLS BUT COULD NOT FIND MY TIRE TYPE BUT FOUND ALL KINDS OF BLOGS WITH PEOPLE COMPLAINING ABOUT MY TYPE OF TIRE AND THE TREAD COMING OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10269870May 25, 2009ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
COOLING SYSTEM FAILURE CAUSE BLOWN ENGINE WITHOUT ANY WARNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10254025January 6, 2009AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING IN A SNOW STORM AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A PINE TREE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. HE WAS WEARING HIS SEAT BELT AT THE TIME OF THE CRASH, BUT HIS HEAD STILL STRUCK THE WINDSHIELD. THE CONTACT WANTS TO KNOW WHY THE AIR BAGS FAILED TO DEPLOY DURING THE HIGH SPEED CRASH. THE FAILURE MILEAGE WAS 43,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10251641December 13, 2008ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY
I BOUGHT MY 2004 SORENTO NEW. IN MAY 2008 AND AT 64,000 MILES THIS YEAR THE WATER PUMP STARTED LEAKING. I TOOK IT INTO THE LOCAL KIA DEALERSHIP AND THEY SAID IT WAS UNDER A RECALL AND REPLACED IT. THEY ALSO RECOMMENDED A TIMING BELT CHANGE AT THAT TIME AND I DID THAT TOO. AFTER I LEFT THE DEALERSHIP AND DROVE INTO MY GARAGE, WATER WAS POURING OUT FROM UNDERNEATH THE PASSENGERS SIDE TIRE, WHERE THE RESERVE TANK WAS. I TURNED AROUND TOOK IT RIGHT BACK AND SHOWED THEM. THEY SAID IT WASN'T ANYTHING THEY DID TO BUST IT, IT MUST OF BEEN THAT WAY ALREADY. I INFORMED THEM THAT I KNOW IT WASN'T THAT WAY BECAUSE I HAD BEEN POURING TONS OF WATER IN IT UNTIL I COULD GET MY CAR IN FOR THAT APPOINTMENT SINCE THE WATER PUMP WAS LEAKING AND THE LEAKING BEFORE WAS COMING FROM THE CENTER OF THE CAR, NOT BY THE TIRE. I ALSO INFORMED THEM, THAT I KNEW THEY BUSTED BECAUSE THEY HAD TO PUT PRESSURE ON THE WATER PUMP LINE TO TEST IT AND THEREFORE IT WAS THERE FOUGHT. THEY STILL SAID EVEN THOUGH THEY DIDN'T DO IT THEY WOULD GO AHEAD AND REPLACE IT FOR FREE. WHY DO THEY NOT WANT TO OWN UP TO IT TO BEGIN WITH? IF I HAD NOT MADE A SCENE IN FRONT OF THEIR OTHER CUSTOMERS THEY WHERE GOING TO MAKE ME PAY FOR IT. I HAVE ALSO HAD THE WIPER PARK AREA BURN OUT. SMOKE STARTED COMING FROM MY WINDSHIELD ON HE INSIDE AND NOW THE HEATED WIPER PARK AREA IS NOT WORKING. IT WILL NEED A WHOLE NEW WINDSHIELD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10251445December 10, 2008SUSPENSION
RECENT (6 MO. AGO) PURCHASE OF A 2004 KIA SORRENTO. AT TIME OF PURCHASE APPROX. 75,000 MI. LOGGED. TIRES APPEAR TO BE IN VERY GOOD.CONDITION. WITHIN A MONTH OR TWO OF PURCHASE, IT BECAME OBVIOUS THAT THERE WAS A TRACTION PROBLEM ON WET OR EVEN SLIGHTLY WET ROADS. AS OF TODAY, DEC. 10, 2008, I HAVE SKIDDED TWICE AND "FISHTAILED" ONCE, GOING VERY SLOWLY (20 MPH OR LESS) TODAY IT WAS BARELY SPRINKLING AND AS I LITERALLY CREPT AROUND A CORNER, THE CAR UNEXPECTEDLY BEGAN TO SWERVE AND FISHTAIL. IT WAS A LITTLE SCARY AND I'M SURE THE PEOPLE BEHIND ME FREAKED ME OUT... DESPITE MY SURPRISE, I TRIED NOT TO JERK THE WHEEL . THE CAR STRAIGHTENED UP AFTER A FEW TAIL END SWISHES BACK AND FORTH. I HAVE SEARCHED THE INTERNET RECENTLY AND HAVE SEEN CONSUMER REFERENCE TO "POOR TRACTION ON WET SURFACES" (UNDERSTATEMENT). I HAVE MENTIONED IT TO A KIA REPAIR SHOP, BUT WAS TOLD TO MAKE AN APPOINTMENT AND BRING IT IN. SINCE I DO NOT HAVE THOUSANDS FOR A MAJOR SUSPENSION (OR ?) REPAIR, I HAVE BEEN PRAYING FOR DRY WEATHER. I HAVE ALSO HEARD AND FELT STRANGE NOISES WHEN THE VEHICLE WAS ACCIDENTALLY SWITCHED TO 4 WHEEL DRIVE, BUT IT IS NOT APPARENT WHEN IN 2 WHEEL DRIVE. AND, THE TRANSITION FROM ONE GEAR TO ANOTHER IS NOT SOOTH AND IS A LITTLE SLOW. ANYWAY, THE MAIN ISSUE IS SKIDDING ON WET ROADS. I AM VERY SURPRISED THERE HAS NOT BEEN SOME KIND OF SAFETY ALERT OR RECALL. THANKS FOR LISTENING. THERESA ARNEY *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10250088November 28, 2008AIR BAGS, STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED UNEXPECTEDLY AND RESTARTED AFTER SEVERAL ATTEMPTS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE MANIFOLD GASKET FAILED. THE VEHICLE WAS REPAIRED UNDER WARRANTY. ON SIX SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE CONTACT WAS RESPONSIBLE FOR THE REPAIR EXPENSE BECAUSE THE WARRANTY EXPIRED. THE AUTHORIZED DEALER REPLACED THE CRANKSHAFT, CRANKSHAFT SENSOR, TIMING BELT, AND DRIVE BELT. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 66,000. UPDATED 12/23/08 THE AIR BAG ILLUMINATED AND WOULD NOT GO OUT, EVEN WHEN SOMEONE WAS SEATED IN. THE HEADLIGHT WAS BLOWN, THE REAR HATCH WOULD NOT STAY UP. THE DEALER HAD TO ORDER HOOD STRUTS. UPDATED 12/23/08.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248875November 15, 2008EXTERIOR LIGHTING
HEADLIGHTS, TAILLIGHTS BLOW OFTEN AND FAKE CHROME PLATING ON DOOR INSIDE HANDLE PEELING AWAY AND CUTTING FINGERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246933October 28, 2008STRUCTURE
KIA SORRENTO INSIDE DOOR HANDLES: CHROME PEELS AND LEAVES SHARP JAGGED EDGES AND I CUT MY FINGERS EVERY DAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10246364October 22, 2008ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2004 KIA SORRENTO WITH 57,000 MILES. I HAVE OWNED IT FOR 2 YEARS. THE HEADLIGHTS AND BRAKE LIGHTS CONTINUOUSLY GO OUT. I HAVE REPLACED EACH HEADLIGHT 4 TIMES IN THE PAST YEAR AND THE BRAKE LIGHTS HAVE BEEN REPLACED 5 TIMES IN THE PAST YEAR. THIS IS A SAFETY HAZARD AS I NEVER KNOW WHEN MY BRAKE LIGHTS ARE OUT UNLESS SOMEONE STOPS AND TELLS ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10240510September 1, 2008ENGINE AND ENGINE COOLING
I PURCHASED MY CAR THREW A LOCAL DEALERSHIP AAP. 8 MO. AGO IT HAD 27,000 AT THE TIME OF PURCHASE. ON 8-4-08 THE VEHICLE HAD 34,000 MILES. I WAS DRIVING AT A SPEED OF APP.40 MI. AN HOUR WHEN THE CAR STARTED SMOKING FROM THE ENGINE THE SMOKE GOT THICKER . I QUICKLY PULLED OVER INTO A SMALL PARKING LOT SHUT OFF THE CAR + JUMPED OUT OF THE CAR WITH MY SON. IN A MATTER OF SECONDS THE CAR WAS IN FLAMES. AFTER THAT THERE WAS A HOSE THAT FELL DOWN UNDER THE CAR + WAS SHOOTING FLAMES FROM THAT TOO. THE FIRE DEPARTMENT CAME + PUT IT OUT. THE DASH WAS CAVED IN .THE CAR WAS TOTALED. I REPORTED THIS TO THE DEALERSHIP + KIA CORPORATION. THEY LISTENED TO MY COMPLAINT WITH NO RESULT AND WOULD NOT TAKE ANY RESPONSIBILITY FOR. IT . BUYERS BEWARE. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10238300August 14, 2008VISIBILITY, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, POWER TRAIN, STRUCTURE:BODY
MY SISTER PURCHASED THIS VEHICLE NEW AND HAS HAD NOTHING BUT PROBLEMS WITH IT AND PROBLEMS WITH DEALERSHIP/KIA HONORING THEIR 10 YEAR/100,000 MILE WARRANTY. SHE PURCHASED THIS VEHICLE BELIEVING SHE WOULD BE DRIVING A QUALITY VEHICLE (ADVERTISING 10 YEAR/100,000 MILE WARRANTY SHE ASSUMED IT MUST BE OF HIGH QUALITY BECAUSE WHO WOULD OFFER THAT KIND OF WARRANTY IF IT WAS JUNK....WRONG!) SHE HAS HAD NOTHING BUT STRESS, FINANCIAL EXPENSE, LOST WORK TIME, AND A BATTLE OF HER LIFE TRYING TO SEEK CONSUMER JUSTICE...DEALERSHIP, KIA MOTORS, LEMON LAW REQUIRES A PART TO FAIL FOUR TIMES, ATTORNEY GENERALS OFFICE, CONCILIATION COURT, WRITING TO RUUKIVINA, OBERSTAR, AND MOST RECENTLY AMY KLOBUCHAR...ALL FAILED. NO ONE HAS SAID THAT THEY WILL INVESTIGATE KIA AND PROTECT THE CONSUMERS FROM THIS FRAUDULENT AUTOMOBILE MANUFACTURER. WHY? THE PROBLEMS SHE HAS HAD WITH HER VEHICLE CONSIST OF RUST ON THE TAILGATE AND REAR DOORS JUST A FEW MONTHS AFTER PURCHASING, ALL KINDS OF ELECTRICAL PROBLEMS FROM HEADLIGHTS AND TAIL LIGHTS BURNING OUT NUMEROUS TIMES, THE DIGITAL DASH FOR RADIO AND HEATER GOING BLACK, THE HEATER NOT WORK, A RELAY SWITCH FOR FAN FAILED, FOAM BETWEEN WINDSHIELD AND FRAME COMING OUT TAPPING ON THE WINDOW, A PROBLEM WITH THE COOLANT RESERVOIR, THE REAR DRIVESHAFT FAILED, THE TRANSMISSION HAD TO BE REPLACED AND MOST RECENTLY THE TRANSFER CASE. SAFETY ISSUES AND CONCERNS WOULD BE WITH TAIL LIGHTS AND HEADLIGHTS BURNING OUT PREMATURELY AND FREQUENTLY AND THE CRANKSHAFT BOLT BROKE CAUSING TO LOOSE ALL ABILITY TO STEER THE VEHICLE. THERE ARE PROBABLY OTHER PROBLEMS SHE HAS HAD WITH THE VEHICLE BUT I DO NOT RECALL AT THIS TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237896August 12, 2008ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT ANTIFREEZE WAS LEAKING FROM THE TANK ASSEMBLY RESERVOIR. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY REPLACED THE TANK ASSEMBLY. THE FAILURE AND CURRENT MILEAGES WERE 77,600. UPDATED 09/15/08 *BF THE CONSUMER STATED THE ENGINE COOLANT STORAGE TANK WAS MADE OUT OF PLASTIC. UPDATED 09/17/08. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10235755July 25, 2008ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:MECHANICAL
I PURCHASED A 2004 KIA SORENTO IN JULY 2004, HAD A FEW PROBLEMS SUCH AS BRAKES WEARING OUT TOO SOON AND THINGS LIKE THAT BUT THE DEALERSHIP WAS GREAT TO MAKE THE REPAIRS AT NO COST. ON MAY 13, 2008 WHILE SITTING OUT A STOP SIGN IN MY NEIGHBORHOOD THE ENGINE BEGAN MAKING A VERY LOUD BANGING NOISE AND THEN STALLED. THE CHECK ENGINE LIGHT CAME ON AND MY IMMEDIATE FEAR WAS THE ENGINE HAD BLOWN. I KNEW THE OIL AND PREVENTIVE MAINTENANCE SERVICE WORK HAD JUST PERFORMED AND NOW THE SERENTO HAD 61K MILES ON IT. I HAD A WRECKER TRUCK TOW THE SERENTO TO THE BAYWAY KIA DEALERSHIP (HOUSTON) WHICH IS WHERE I HAD SERVICE WORK DONE BEFORE. THE NICE SERVICE MANAGER NAMED "JOE' HAD THE ENGINE INSPECTED AND FOUND THE ENGINE FAILED BECAUSE OF A ITEM FALLING OFF THE FUEL INJECTOR INTO A CYLINDER, THUS BLOWING THE ENGINE. "JOE" ADVISED THE ENGINE REPAIR (REPLACEMENT) WOULD BE COVERED UNDER WARRANTY BECAUSE OF A KNOWN DEFECT. NOW IT HAS BEEN 3 MONTHS, STILL NO REPAIR, BAYWAY KIA IS NOW OWNED BY A DIFFERENT COMPANY, THUS "JOE" IS NO LONGER THERE, AND THE KIA DEALERSHIP KEEP STALLING ON THE REPAIR. THEY ONLY HAVE ONE CERTIFIED MECHANIC WHO HAS BEEN SNOWED UNDER WITH WORK. THIS ENTIRE WEEK THE CERTIFIED MECHANIC IS ON VACATION AND TWENTY-FIVE (25) CARS IN THE REPAIR SHOP WAITING ON HIM... HUMMM.... THEY BASICALLY REFUSED TO ALLOW ME TAKING IT TO ANOTHER DEALERSHIP BECAUSE THEY HAVE THE ENGINE TAKEN APART AND ORDERED THE REPLACEMENT PARTS. WHAT GOOD IS A 100K WARRANTY IF THEY KEEP THE VEHICLE FOR MONTHS AND MONTHS, WHILE I STILL PAY THE FINANCE COMPANY? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10235661July 24, 2008ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DIAGNOSED THAT THE RADIATOR WATER OVERFLOW CONTAINER CRACKED. AS A RESULT, FLUID LEAKED AND OVERHEATED THE ENGINE, WHICH CAUSED IT TO FAIL. THE ENGINE WILL NEED TO BE REPLACED AT THE COST OF $11,000. THE VEHICLE HAS OVER 60,000 MILES; THEREFORE, THE MANUFACTURER WILL NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10233166July 3, 2008STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ON MONDAY, 06-30-08, AT ABOUT 1400 HOURS, I PARKED MY VEHICLE A 2004 KIA SORRENTO 4X4 EX WITH APPROX. 80,000 PLUS MILES. SHORTLY AFTER PARKING THIS VEHICLE I ENTERED A BASKIN AND ROBINS TO HAVE AN ICE CREAM CONE. I WAS INFORMED BY FRANTIC PASSERBY'S THAT A VEHICLE WAS ON FIRE. I TOOK A LOOK OUTSIDE AND WAS SHOCKED TO SEE THAT MY VEHICLE MENTIONED ABOVE WAS SMOKING AND FLAMING UP. THIS FIRE APPEARED TO START ON THE PASSENGER SIDE OF MY VEHICLE NEAR THE POWER STEERING PUMP AND ALTERNATOR. MY VEHICLE HAD BEEN OPERATING FINE UNTIL THIS INCIDENT OCCURRED AND ONLY WENT TO THE DEALERSHIP FOR ROUTINE SERVICING UNDER WARRANTY. THE HONOLULU POLICE AND FIRE DEPARTMENTS WERE NOTIFIED AND REPORTS DOCUMENTED UNDER HONOLULU POLICE DEPARTMENT REPORT #08-242969 AND THE HONOLULU FIRE DEPARTMENT REPORT #24891. FIRE AND POLICE OFFICIALS INFORMED ME THAT A POSSIBLE FUEL LINE MALFUNCTION IS A POSSIBILITY BUT CAUSE OF THIS INCIDENT IS UNKNOWN AT THIS TIME. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10232971July 1, 2008ENGINE AND ENGINE COOLING
CAR WAS SERVICED BY DEALER FOR FOUR YEARS. I PURCHASE THE CAR, HAVE THE COOLANT WATER FLOW TANK PRESSURED TESTED AND THREE WEEKS LATER LEAK OR CRACK IN THE COOLANT WATER FLOW TANK. ALL LIQUIDS LEAKED OUT, ENGINE OVER HEATED AND BLEW. HAD TO REPLACE THE ENGINE. OVER 6000. TO REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10228705May 22, 2008ENGINE AND ENGINE COOLING
I HAVE A 2004 MAGENTIS WHICH I HEARD IS LIKE THE SERENTO. THE TIMING BELT JUMPED AND THIS TOOK OUT THE MOTOR. UP TO THIS I LOVED MY CAR. KIA SAID THERE WAS NOTHING THEY COULD DO BUT REPLACE THE ENGINE AT MY COST AND I WOULD NOT GET IT BACK UNTIL IT WAS PAID FOR. WELL BEING A SINGLE MOTHER OF 4, STILL MAKING PAYMENTS ON THE CAR FOR ANOTHER 4 MORE YEARS. NEEDLESS TO SAY I HAVE A CAR WITH NO MOTOR AND MAKING PAYMENTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227114May 8, 2008ENGINE AND ENGINE COOLING
2004 KIA SORENTO LEAK IN A/C COOLANT BOTTLE. MY CAR WAS IN FOR A PRESSURE TEST THREE WEEKS BEFORE THIS AND IT PAST JUST FINE WITHOUT ANY LEAKS OR CRACKS. ON THE FREEWAY, OVER HEATS, PULL OVER, ALL THE FLUID LEAKS OUT, ENGINE IS DEAD AND MUST BE REPLACED. JUST HIT 61,000 MILES. KIA DOES NOT OFFER 100,000 MILE COVERAGE UNLESS YOU ARE THE ORIGINAL OWNER. I AM THE SECOND OWNER AND HAVE HAD THE CAR THREE MONTHS. $5000. LATER I HAVE MY CAR BACK. KIA WILL NOT HONOR TO DO THE WORK BECAUSE THEY SAY IT WAS A LONG TERM LEAK. WELL, BEFORE I PURCHASED THE CAR, KIA DID ALL THE MAINTENANCE ON THIS CAR FOR FOUR YEARS..... IF IT WAS A LONG TERM LEAK, SHOULDN'T THEY HAVE CAUGHT IT? THEY SAY NO. I ALSO PURCHASED AN EXTENDED 80,000/3 YEAR WARRANTY WHEN I PURCHASED THE CAR, THEY ALSO DECLINED MY CAR COVERAGE BECAUSE THEY COVER NOTHING DUE TO ANY OVERHEATING. THIS IS REALLY JUST A COMPLETE JOKE. I DID NOTHING WRONG. KIA SERVICED THE CAR FOR FOUR YEARS. I HAD THE CAR IN THREE WEEKS BEFORE IT BLEW UP AND IT WAS TESTED AND FILLED WITH FLUIDS. WHY DOES THIS NOT MAKE ANY SENSE??? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0