Kia Sorento Complaints (2013)

983 consumer complaints on file.

#11576639March 11, 2024
UNKNOWN OR OTHER
The white paint has recently started peeling off in large sections in one area. Another area has a smaller section now missing. This has not been looked at by the dealer but online research shows that this has been a problem with KIA vehicles with white paint. This could be a safety risk if these pieces come off when driving, which has fortunately not happened yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576231March 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576286March 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575981March 7, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575458March 5, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Sorento. The contact stated while driving 35 MPH the check engine and ABS warning light illuminated. There was an abnormal burning odor detected from the engine compartment. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 156,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575283March 4, 2024
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was smoking from the engine compartment. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms that parts are not available. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575377March 4, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 147,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574885March 1, 2024
AIR BAGS, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Since I purchased my 2013 KIA SORENTO I have had at least 3 recalls. My vehicle AIR BAG LIGHT is still ON. I have been waiting since last year (2023)to get this recall item repaired and the local dealership has informed me that the part is on ORDER but never received( I have the work order from dealership stating that).. My Anti- thief system won't allow my vehicle to start upon demand I have to wait and turn the key over and let panel lights come on before it starts I have to do this 3x always. I've tried different approach's to rectify this issue, still dealing with it today( March 1, 2024). My speed control sensors had too be replaced. ABS lights would come on and stay illuminated. A lot is going on with my KIA SORENTO. I really enjoy my vehicle until all these recalls started. Now, I'm afraid to drive it as much, due too this FIRE RECALL!!!!!! I have documentation of these recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574048February 26, 2024
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the check engine warning light was illuminated. The failure mileage was 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572339February 16, 2024
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving 65 MPH, there was smoke coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the radiator needed to be replaced due to a hole in the radiator. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572436February 16, 2024
ELECTRICAL SYSTEM
Received the recall notice from Kia back in November 2023 and have contacted them several times about fixing the problem. On February 8, 2024 took the car in to our local Kia dealer, Overturf, and had a recall inspection performed due to a burnt rubber/plastic smell when driving the car. The recall part said that the car caught on fire and we were concerned that this was the reason for the smell. The service department said they were unable to duplicate the smell, but that our car was one of the ones impacted by the recall. Said no fix for the problem yet so to park the car. This is our main means of transportation. They offered no rental or a loaner car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571916February 14, 2024
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was adding additional oil after driving for thirty minutes. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571949February 14, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571642February 13, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571767February 13, 2024
ENGINE
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571034February 9, 2024
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
About 4 years ago the rear view warning started to get foggy/blurred so it was hard to see what was towards the rear when backing. Contacted dealer about this and of course it was no longer in warranty and I would have to pay a high price to have this replaced. After the view became blank, all your saw were the lines that would show how close you were to another car while backing up I once again ask my dealer about it, if they were having trouble like this on other Kia cars and he would not tell me, just told me the price of replacment. So I started to wonder if this problem showed up on other Kia's
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570826February 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570631February 7, 2024
ELECTRICAL SYSTEM
It has been 3 months since first notification, called KIA and dealer today 2/7/2024. Have smelled burning/melting smell. No warning lights so far. Dealer says it still has no remedy and cannot inspect or repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570566February 7, 2024
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I drove with my family south bound on i95 and between exit 6-5 the engine light came on out of no where and the gas peddle and brake stopped working. My luck was that I was on the right lane and I pulled over to shoulder of the highway till the car stopped. after 5-10 min I turned the car on and I was able to crawl to exit 5 ramp driving barely 10-15mph. The engine was making knocking sounds and then it just died in the middle of the exit, where I had to push the car in neutral through the ez-pass booth. We waited for an hour and got a tow truck to tow us to the nearest shop, where the mechanic told me that the engine is done and I need a new engine. I told him when it comes to engine, only an authorized kia dealer repair shop would be able to do the job.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570272February 6, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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