Kia Sorento Complaints (2013)

983 consumer complaints on file.

#11156060December 5, 2018
ENGINE
EVERY TIME I GET AN OIL CHANGE THERE'S NO OIL IN MY CAR THERE IS ALSO NO LEAK AT ALL I'VE ALWAYS GOT MY OIL CHANGE EARLY OR ON TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155799December 3, 2018
ENGINE
VEHICLE IS CONSUMING AN INORDINATE AMOUNT OF OIL AND EXPERIENCING A LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154526November 28, 2018
UNKNOWN OR OTHER
ON 11/22/2018 MY KIA SORENTO CAUGHT FIRE AND BURNED WHILE DRIVING ON THE INTERSTATE. TOTAL LOSS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11154230November 27, 2018
ELECTRICAL SYSTEM, SEATS
SEAT BEAT LIGHT REMAINED ON AFTER REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154238November 27, 2018
EXTERIOR LIGHTING
PASSAGERS HEADLIGHT CONTINUED TO GO OUT; HAVE REPLACED WIRING AND BULB 4 TIMES. THE DEALERSHIP HAVE ALSO REPLACED THE WIRING . AT THIS POINT , I DON'T KNOW WHAT TO DO.. THERE IS A PROBLEM WITH THE HEADLIGHT WITH THE KIA 2013 SORENTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152086November 16, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON HIGHWAY AND ATTEMPTED TO ACCELERATE MY 2013 KIA SORENTO BEGAN KNOCKING AND LOST OF ACCELERATE POWER AND WOULD NOT ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150385November 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145097November 3, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS BURN OUT, REPLACED SEVERAL TIMES AND EVEN BURNS OUT SAME DAY, SOME PART OF HEADLIGHT, LIGHTBULB ATTACHMENT ALSO MELTED AND WAS REPLACED SEVERAL TIMES. BROUGHT CAR TO DIFFERENT MECHANICS REGARDING ISSUE AND ALL REPLY ITS AN ELECTRICAL ISSUE WITH MANY KIA SORENTOS, BUT WHEN YOU CALL KIA THEY SAY ITS NOT THEIR PROBLEM. ALSO, DRIVER HEATED SEAT STOPPED WORKING, MECHANICS UNABLE TO FIND ISSUE SAID IT WAS ELECTRICAL SHORT, THEN SEAT WENT ON BY ITSELF AND WAS UNABLE TO TURN IT OFF, SEAT BECAME SEVERELY TOO HOT TO DRIVE CAR. LIGHTS BLEW OUT WHILE DRIVING, SOMETIMES WHILE CAR WAS JUST TURNED OFF, PARKED IN FRONT OF MY HOUSE AND EVEN ONCE RIGHT AWAY AT THE MECHANICS. AND MOST RECENTLY, ISSUE WITH BATTERY. REPLACED BATTERY AFTER CAR WOULDNT START, STILL HAD ISSUES, REPLACED ALTERNATOR, STILL HAD PROBLEMS. REPLACED CONNECTORS. ITS RIDICULOUS. AND LIGHTS STILL GO OUT AND MELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144648November 1, 2018
UNKNOWN OR OTHER
AT 37,342 MILES THE RIGHT SPRING COIL BROKE AND SHREDDED MY TIRE WHILE DRIVING ON A CITY STREET. I AM GRATEFUL THIS DID NOT OCCUR ON A FREEWAY. THE COST TO REPLACE THE COIL, STRUT , AND TIRE WAS ALMOST $1,000. I CALLED KIA CORPORATE HEADQUARTERS AND WAS OFFERED NO RELIEF BECAUSE I WAS PAST THE BASIC WARRANTY PERIOD OF 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143658October 29, 2018
ENGINE
THIS IS THE SECOND TIME THIS HAS HAPPENED. I WAS DRIVING DOWN THE HIGHWAY AND WAS TURNING ONTO AN OFF RAMP AND THE CAR HAVE PUT A LOUD SCREECH AND ALL THE LIGHTS FLASHES ON AND THE CAR DIED. IT WOULDN'T TURN OVER AND I HAD TO GET IT TOWED TO MY HOUSE BECAUSE IT WAS A SATURDAY. MONDAY I CALLED KIA AND THEY SAID HAVE IT TOWED TO US AND WE WILL LOOK AT IT. THIS HAS BEEN A RECURRING PROBLEM SINCE I BOUGHT THE CAR JUST LESS THAN 2 YEARS AGO. LAST TIME IT WENT TO KIA IT COST ME $1500. THIS SHOULD BE COVERED UNDER THE ENGINE WARRANTY OR NATION WIDE LAW SUIT THAT'S GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143553October 28, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I'VE HAD ISSUES WITH MY HEADLIGHTS ON MY 2013 KIA SORENTO. TOOK MY TRUCK TO THE DEALERSHIP BACK IN JUNE OF 2018 AND WAS TOLD IT WOLD BE ABOUT $650 FOR A NEW HEADLIGHT ASSEMBLY BECAUSE IT WASN'T COVERED UNDER WARRANTY AND IT WASNT APART OF KIA'S RECALL, THAT WAS FOR THE DRIVER HEADLIGHT. NOW I'M HAVING THE SAME ISSUE WITH MY PASSENGER HEADLIGHT. THE HEADLIGHT WIRES ARE MELTING CAUSING THE LOW BEAMS TO GO OUT. I HAVE TO BUY NEW HEADLIGHTS BULBS EVERY TWO WEEKS. I AM WORRIED THIS IS GOING TO CATCH FIRE EVENTUALLY. THE LIGHTS WILL GO ON AND OFF. SOMETIMES I HAVE ONLY MY DRIVER LIGHTS AND SOMETIMES I HAVE BOTH THEN IT JUST GOES OUT.LAST WEEK, OCTOBER 21- 27, I HAD DRIVEN TO WORK AND HAD ONLY ONE LIGHT. NO ONE COULD FIX IT. I HAD TO DRIVE HOME FROM MY JOB WITH MY EMERGENCY LIGHTS ON. AND I HAD ONLY ONE HEADLIGHT I WAS RAN OFF THE ROAD TWICE. THE LIGHT ISSUE, MELTING WIRES, IS AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142172October 23, 2018
ENGINE
TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE THE VEHICLE WAS PARKED RUNNING AND, IT CAUGHT ON FIRE. FROM THE FUSE BOX. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE CONTACT EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER (MATT TAYLOR KIA, 2784 N COLUMBUS ST, LANCASTER, OH 43130, (740)-204-6590) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. *TT CONSUMER STATED CAR WAS PARKED WHEN SMOKE STARTED COMING OUT OF THE CAR. UPDATED 02/01/19*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11142276October 23, 2018
ENGINE
SUDDENLY DEVELOPED A CYCLIC KNOCKING IN THE ENGINE ESPECIALLY AT START UP AND INITIAL ACCELERATION. WAS DRIVING THE VEHICLE ON THE INTERSTATE WHEN ENGINE SEIZED AND CAR SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141760October 22, 2018
ENGINE
TWICE MY VEHICLE HAS LOST POWER. I AM DRIVING NORMAL SPEED DOWN THE INTERSTATE WHEN THE ENGINE LIGHT COMES ON AND THE ACCELERATION DROPS DRAMATICALLY WITH NO WARNING. EXTREMELY DANGEROUS ON AN INTERSTATE WHEN YOU SPEED DROPS FROM 70 TO 40 WITH NO WARNING. HAVE HAD IT FIXED ONCE AND IT HAS HAPPENED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141382October 19, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS WIRES ARE MELTING CAUSING THE LOW AND HIGH BEAMS TO MELT AS WELL. I HAVE TO BUY NEW WIRING HARNESS AND HEADLIGHTS EVERY TWO WEEKS. I AM WORRIED THIS IS GOING TO CATCH FIRE EVENTUALLY. THE LIGHTS WILL GO ON AND OFF. SOMETIMES I HAVE ONLY HIGH BEAMS, OR LOW BEAMS, SOMETIMES ONE OF EACH, BUT NEVER ALL WORKING, THEN THEY WILL JUST TURN OFF. THIS PAST WEDNESDAY, OCTOBER 17, 2018 I HAD DRIVEN TO CHURCH AND HAD ONLY ONE LIGHT, AN HOUR LATER I WENT TO GET IN MY CAR AND I HAD NO LIGHTS AT ALL. NO ONE COULD FIX IT. I HAD TO DRIVE HOME FROM MY CHURCH WITH MY EMERGENCY LIGHTS FLASHING. I WAS RAN OFF THE ROAD NUMEROUS TIMES AND ALMOST RAMMED IN THE REAR OF MY VEHICLE. IT WAS MYSELF AND MY 10-YEAR-OLD SON IN THE VEHICLE. THE LIGHT ISSUE, MELTING WIRES, IS AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141120October 17, 2018
ENGINE
MY ENGINE OIL IS DISAPPEARING. THE DEALER HAS CHECKED TWICE AND FOUND NO EVIDENCE OF LEAK OR SIGNS OF BURNING OIL. AFTER 2000 TO 2500 MILES THE ENGINE IS COMPLETELY OUT OF OIL WITH NO OIL LIGHT STAYING ILLUMINATED. THE OIL LIGHT BLINKS FOR A SECOND AND GOES OFF AND WOULD BE VERY EASY TO MISS. I FEEL THAT THIS IS DIRECTLY RELATED TO THE NON COLLISION FIRE ISSUE THAT THIS SAME ENGINE IS HAVING. IF I WERE TO NOT SEE THE OIL LIGHT BLINK, THE CAR COULD BE DRIVEN HOME AND HAVE A MAJOR FAILURE. ALL MAINTENANCE EXCEPT ONE OIL CHANGE HAS BEEN DONE BY TWO LOCAL KIA DEALERS AND AT PROPER INTERVALS. I HAVE OWNED THE CAR SINCE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140580October 16, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING LOW SPEEDS, THE VEHICLE CONSTANTLY STALLED WITHOUT WARNING. THE DEALER (DOUG SMITH KAY, 495 W MAIN ST, AMERICAN FORK, UT 84003, 801-692-4390) WAS UNABLE TO PROVIDE A PERMANENT REMEDY TO REPAIR THE VEHICLE; HOWEVER, THEY RECOMMENDED THAT THE BATTERY BE REPLACED. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT INCLUDED IN NETS CAMPAIGN NUMBER: (ENGINE AND ENGINE COOLING) OR MANUFACTURER SERVICE CAMPAIGN: SC-106, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140725October 16, 2018
EXTERIOR LIGHTING
HEADLAMP WIRE HARNESS MELTED. LEFT LOW BEAM HEADLAMP BULB AND CONNECTOR WAS BURNT/MELTED. I PAID THE DEALERSHIP TO FIX THIS. I AM CONCERNED IT IS A FIRE HAZARD, AND ALSO A SAFETY HAZARD IF IT GOES OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140185October 13, 2018
EXTERIOR LIGHTING
ONE OF MY TAIL LIGHTS WENT OUT. RIGHT AFTER I CHANGED IT, MY DRIVER SIDE HEAD LIGHT WENT OUT. I CHANGED THE BULB AND IT WORKED FOR A SHORT TIME. I DID THIS 2 MORE TIMES IN 2 MONTHS.THEN I HAD A REPAIR SHOP CHANGE THE BULB AND THEY SAID THE CONNECTOR WAS MELTED AND IT WAS UNSAFE. THEY INSTALLED A NEW CONNECTOR AND BULB. WITHIN 2 WEEKS THE PASSENGER SIDE WENT OUT. THE CONNECTOR WAS ALSO MELTED ON THAT SIDE. THIS WENT ON WITH THE TAIL LIGHTS AND HEADLIGHTS FOR MONTHS. I FINALLY HAD TO GET A NEW HEADLIGHT ASSEMBLY ON THE DRIVER SIDE. WITHIN 2 WEEKS THE PASSENGER SIDE WENT OUT AGAIN, AND IS STILL OUT AT THIS TIME BECAUSE THE CONNECTOR IS MELTED AND NO ONE WANTS TO FIX IT SINCE IT'S A FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140098October 13, 2018
ENGINE, POWER TRAIN
THE WHEN IS IN MOTION OR DRIVING IT FEELS LIKE DRAGGING AND LOOKS LIKE IT WANTS TO CHANGE GEARS BUT IT DON'T WHEN IT NEEDS TOO . I AM SCARED THIS CAN BE ONE OF THOSE CARS THAT ARE GETTING IN FIRE I AM ALWAYS HAVING THE KIDS IN THIS CAR WHAT CAN I DO .,.. AND IS AN ONGOING JUST VERY WORRY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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