Kia Sorento Complaints (2014)

988 consumer complaints on file.

#11418538May 25, 2021
STRUCTURE:BODY
2014 Kia Sorento Paint is peeling off the front of my SUV!!!!!! Consumer stated following issues with vehicle oil leak, e call (emergency calll system), sun roof problem, communication module may be damaged inaccurate vehicle location.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418133May 22, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS
My brake lights won’t go off unless I press the brakes and emergency blinking lights. My vehicle is stalling when I’m driving. It will just start decreasing speed like it’s trying to stop and I can only be doing 40mph. I can’t put in in gear from park if the car is still running. I have to cut it off and turn it back on to change gears and I don’t have to press the brake for it to come back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417951May 20, 2021
UNKNOWN OR OTHER
The "snow white pearl" paint has a defect. It peels and chips on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415302May 5, 2021
ENGINE
THE CAR STARTED TO SMOKE AND STOPPED RUNNING. THE ENGINE HAS A WHOLE IN IT. THE 2014 4 CYCLINDERS HAVE A RECALL. MINE IS A V6. SURPRISINGLY, A SIMILAR SITUATION JUST OCCURRED WITH MY CO-WORKER'S 2014 V6 SORENTO AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414607April 30, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PRICE KIA (1390 RICHMOND RD, CHARLOTTESVILLE, VA 22911) WHERE IT WAS DIAGNOSED WITH THE ROD BEARINGS NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414339April 28, 2021
ENGINE
ONE DAY I HEARD A CLICKING WHILE DRIVING 65 ON THE HIGHWAY. WHEN I PULLED INTO TOWN AND SLOWED DOWN IT STOPPED. I HAD TO STOP AT A STOP SIGN AND WHEN I STARTED TO GO I HEARD THE CLICKING AGAIN. A COUPLE OF DAYS LATER I WAS ON THE HIGHWAY AGAIN GOING 65, MY ENGINE REDUCED POWER AND MY CHECK ENGINE LIGHT CAME ON AND WAS BLINKING. WHEN I STOPPED THE VEHICLE AT THE STOP SIGN AND STARTED TO GO SO I COULD PULL OUT OF TRAFFIC IT HAD A HARD TIME GETTING POWER TO GO. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. I AM WAITING TO HEAR BACK FROM THEN TO FIGURE OUT THE ISSUE, BUT FROM WHAT I AM READING ONLINE, IT SEEMS KIA HAS ALOT OF ENGINE ISSUES. FINGERS CROSSED ITS UNDER WARRANTY AND IT CAN BE FIXED AS I JUST SPENT $3000.00 6 MONTHS AGO FOR A NEW STRUT AND AN ENTIRE EXHAUST SYSTEM. I ONLY HAVE $129,000 ON THIS VEHICLE. VERY DISAPPOINTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414093April 27, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED TO PARK AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413941April 26, 2021
ENGINE
TL* THE CONTACT'S WIFE OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO ENTERPRISE KIA (1509 E. PARK AVE, ENTERPRISE, AL 36330, (334)417-4444) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL.. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413858April 25, 2021
ENGINE
2.4L ENGINE STARTED USING OIL AT 100,000MILES AND REPLACED PCV VALVE AND NO CHANGE. ENGINE NOW AT 120,000 MILES USES MORE OIL. THIS OCCURRED UNDER NORMAL DRIVING CONDITIONS. IT NOW USES 3 QUARTS BETWEEN OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413616April 23, 2021
UNKNOWN OR OTHER
MY KIA PEARL WHITE PAINT HAS BEEN BUBBLING AND COMING OFF FOR OVER A YEAR AND A HALF. I ONLY HAVE 40K MILES ON MY CAR AND I AM DEVASTATED. I DO NOT DRIVE MUCH SO THIS HAS HAPPENED SITTING IN MY GARAGE. I HAVE GOTTEN QUOTES AND HAVE BEEN TOLD THE ENTIRE THING NEEDS TO BE REPAINTED WHICH WILL COST WELL OVER $5K AND TAKE OVER 3 WEEKS WITHOUT MY CAR. MY CONCERNS OVER THE YEARS TO KIA HAVE BEEN BRUSHED OFF THAT IT IS MY PROBLEM. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412964April 20, 2021
AIR BAGS, ENGINE, SEATS
I'VE ONLY HAD MY 2014 KIA SORENTO FOR A YEAR, FROM 2020-2021. I'VE NOTICED THESE PROBLEMS IN THE BEGINNING AND ASSUMED THEY WOULD WORK ITSELF OUT BECAUSE THE DEALER MENTIONED THAT THE CONDITIONS WERE MINOR BUT THEY ONLY PROGRESSED. I'M PUTTING OIL IN THIS VEHICLE EVERY THREE TO FOUR DAYS BECAUSE THE OIL STICK IS CLEAN ( INDICATING NO OIL). THE ENGINE LIGHT HAS ALWAYS BEEN ON. I'VE TAKEN IT TO SEVERAL MECHANICS, INCLUDING THE MECHANIC THAT WORKS DIRECTLY WITH THE DEALERSHIP IN WHICH I PURCHASED THIS VEHICLE. THE ENGINE LIGHT WILL COME BACK AND WHENEVER IT STARTED TO BLINK IT WOULD CAUSE MY VEHICLE TO JERK EXCESSIVELY AND FORCEFULLY WHILE DRIVING ON THE INTERSTATE AND MAIN HIGHWAYS EACH TIME CAUSING THE SPEED TO DECREASE . SAME THING WITH THE AIRBAG INDICATOR LIGHT, IT'S ALWAYS BEEN ON AND I WAS TOLD TO IGNORE IT. AND THE DRIVER SEAT DOES NOT MOVE, I WAS TOLD A SIMPLE SMALL GREEN FUSE (30) WOULD FIX THAT AND I PURCHASED SEVERAL AND EACH TIME THE MECHANIC WOULD INSERT ONE OF THE FUSES, YOU COULD HEAR A POP. I WAS TOLD NOT TO TOUCH IT OR IT COULD START A FIRE (THE FUSE BOX AREA). AS OF TODAY (APRIL 20, 2021) MY 2014 KIA SORENTO STILL HAVE THESE DANGEROUS ISSUES. VERY DANGEROUS AND SOMETHING IS DEFINITELY NOT RIGHT UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408505April 16, 2021
STRUCTURE:BODY
OUT OF NO WHERE PAINT STARTED CHIPPING THEN PEELING OFF ON DRIVER SIDE UPPER PANEL ABOVE WINDOW . THEN IT STARTED TO PEEL OFF ON FRONT END DRIVER SIDE. THE CAR HAS RUST SPOTS AND CHIPS. LOOKS LIKE THE ROOF WILL BE NEXT. THE PAINT IN CONTINUING TO PEEL. IT'S EXTREMELY THIN PAINT AND SEEMS VERY DRY. THE CAR ALSO MOLDS EASILY IN THE TRUNK AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408202April 15, 2021
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS APPEARED DIM, CAUSING THE CONTACT TO DRIVE WITH THE HI-BEAMS ACTIVATED. THE CONTACT STATED THAT THE HEADLIGHT BULBS WOULD BURN OUT EVERY 4-6 MONTHS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS KIA (16484 NORTHWEST FWY, HOUSTON, TX 77040) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408126April 14, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD SOUND AND SAW SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA CHULA VISTA (540 AUTO PARK DR, CHULA VISTA, CA 91911) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE. THE CONSUMER STATED DURING THE INITIAL INSPECTION THERE WAS A HOLE IN THE POWERTRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407842April 13, 2021
STEERING
WHILE DRIVING ON A CITY STREET AND MAKING A RIGHT HAND TURN MY STEERING WENT OUT IN THE CAR. I COULD NOT TURN THE VEHICLE AT ALL AND COULD ONLY PROCEED STRAIGHT. I CAME REALLY CLOSE TO A HEAD ON COLLISION. I WAS ABLE TO PULL OFF THE ROAD AND STOP THE CAR AND WAIT FOR HELP. THE VEHICLE IS NOT SAFE TO DRIVE AS IT RANDOMLY DOES THIS WITH THE STEERING. OUR MECHANIC STATES THAT IT IS THE ELECTRICAL STEERING THAT HAS TO BE REPLACED IN THE CAR WHICH IS $2,000 +/-. I RESEARCHED AND DO NOT FIND ANY RECALLS CONCERNING THE ELECTRICAL STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407909April 13, 2021
STRUCTURE:BODY
THE PAINT IS PEALING OFF OF THE BODY OF THE CAR IN MULTIPLE LOCATIONS, MOST NOTABLY ON EITHER SIDE OF THE WINDSHIELD. THIS IS CAUSING THE THE BODY TO RUST IN THOSE LOCATIONS WHICH COMPROMISES THE INTEGRITY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407940April 13, 2021
STRUCTURE:BODY
VEHICLE HAS LARGE CHUNKS OF PAINT THAT FALL OFF AND MAY CAUSE A DRIVING HAZARD FOR OTHERS. THERE ARE MANY REPORTS OF PAINT FALLING OFF PEARL WHITE SORENTO VEHICLES. WHILE THIS IS MAINLY A COSMETIC ISSUE, DEBRIS CAN BE AN ISSUE AS PEOPLE HAVE EXPERIENCED LARGE PAINT CHUNKS BECOMING AIRBORNE FROM THE HOOD AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407960April 13, 2021
STRUCTURE:BODY
PAINT ON OUR 2014 WHITE SORENTO PEELED OFF BOTH A PILLARS AND THE ROOF AND WE HAD TO GET THE TOP HALF OF THE CAR REPAINTED. PAINT PEELED ALL THE WAY DOWN TO THE BARE METAL PICTURE I PROVIDED ONLY GOT WORSE FROM THERE AND PEELED ALL THE WAY UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407221April 9, 2021
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD DRAG AND WOULD NOT ACCELERATE WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE REAR DIFFERENTIAL NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD NOT COVER THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407281April 9, 2021
STRUCTURE:BODY
AROUND FEBRUARY 5TH THE PAINT ON MY PEARLE WHITE 2014 KIA SORENTO STARTED PEELING. AS TIME WENT ON THE PAINT CONTINUED TO FLAKE OFF OF MY CAR ON BOTH PILLARS AND THE HOOD OF MY VEHICLE ALL THE WAY DOWN TO THE BASE OF THE CAR. AS I RESEARCHED THIS DEFECT I CAME ACROSS MANY OTHER CUSTOMERS WITH THE SAME ISSUES AND IN THE EXACT SAME AREAS ON THEIR KIA SORENTO SPECIFICALLY THE 2014 MODEL. THE PAINT CONTINUES TO COME OFF IN THE RAIN, WIND, AND EVEN A SIMPLE CAR WASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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