Kia Sorento Service Bulletins (2016)

275 manufacturer communications on file.

September 1, 2015•Document ID: 10074739
Service Bulletin/Repair Instructions
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mfr Comm. #:
TSB-112 REV-1
Date Added:
June 22, 2016
Manufacturer:
KIA
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10074739-0001.pdf↗
August 21, 2015•Document ID: 10089383
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
PS401R1
Date Added:
January 24, 2017
Manufacturer:
KIA
Summary
"PITSTOP: INTERMITTENT NO SOUND FROM HEAD UNIT - ON SOME 2016MY SORENTO (UMA) VEHICLES EQUIPPED WITH AVN 4.0 NAVIGATION HEAD UNITS, CUSTOMERS MAY COMPLAIN OF THE AUDIO SYSTEM HAVING NO SOUND, INTERMITTENTLY. THIS CONDITION MAY BE CAUSED BY LOOSE PIN(S) ON CONNECTOR M15-A (SEE DIAGRAM) BEHIND THE HEAD UNIT AND/OR ON CONNECTOR MF-21 ON THE PASSENGER SIDE KICK PANEL. FOLLOW THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN. "
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10089383-0001.pdf↗
August 12, 2015•Document ID: 10116821
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
TSB-ELE091R1
Date Added:
August 31, 2017
Manufacturer:
KIA
Summary
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
Associated Products (44)
2016 Kia Cadenza 2016 Kia Forte 2016 Kia K900 2016 Kia Rio 2016 Kia Sedona 2016 Kia Sorento 2016 Kia Soul 2016 Kia Sportage 2015 Kia Cadenza 2015 Kia Forte 2015 Kia K900 2015 Kia Optima 2015 Kia Rio 2015 Kia Sedona 2015 Kia Sorento 2015 Kia Soul 2015 Kia Sportage 2014 Kia Cadenza 2014 Kia Forte 2014 Kia Optima+ 24 more
Associated Documents
- Download MC-10116821-0001.pdf↗
August 3, 2015•Document ID: 10089382
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSBTRA049R1
Date Added:
January 24, 2017
Manufacturer:
KIA
Summary
TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.
Associated Products (40)
2016 Kia Cadenza 2016 Kia Forte 2016 Kia Optima 2016 Kia Rio 2016 Kia Sorento 2016 Kia Soul 2016 Kia Sportage 2015 Kia Cadenza 2015 Kia Forte 2015 Kia Optima 2015 Kia Rio 2015 Kia Sorento 2015 Kia Soul 2015 Kia Sportage 2014 Kia Cadenza 2014 Kia Forte 2014 Kia Optima 2014 Kia Rio 2014 Kia Sorento 2014 Kia Soul+ 20 more
Associated Documents
- Download MC-10089382-0001.pdf↗
July 21, 2015•Document ID: 10089622
Service Bulletin/Repair Instructions
POWER TRAIN; SUSPENSION
Mfr Comm. #:
PS419
Date Added:
January 26, 2017
Manufacturer:
KIA
Summary
PITSTOP: NOISE FROM REAR ON HARD ACCELERATION OR WHEN TURNING - WHEN DIAGNOSING AN UNUSUAL NOISE FROM THE REAR OF A 2016MY SORENTO (UMA), EQUIPPED WITH ALL-WHEEL-DRIVE (AWD) AND BUILT PRIOR TO JUNE 18TH, 2015, INSPECT THE REAR PROPELLER SHAFT FOR EVIDENCE OF CONTACT WITH THE HEAT SHIELD DURING HARD ACCELERATION FROM A STOP, OR WHILE TURNING. IF CONTACT IS FOUND (SEE IMAGES), REFER TO THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10089622-0001.pdf↗
July 2, 2015•Document ID: 10089625
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
PS417
Date Added:
January 26, 2017
Manufacturer:
KIA
Summary
PITSTOP: DTC P0315 - CRANKSHAFT POSITION (CKP) SENSOR VARIATION NOT LEARNED - WHEN ENCOUNTERING A CUSTOMER COMPLAINT OF ENGINE MISFIRE WITH A MALFUNCTION INDICATOR LIGHT (MIL) ON IN THE DASH, CHECK FOR THE PRESENCE OF DTC P0315 CRANKSHAFT POSITION SENSOR (CKP) VARIATION NOT LEARNED. USE THE VMI TO VIEW THE SCOPE PATTERN OF THE CRANKSHAFT POSITION SENSOR SIGNAL. VERIFY A GOOD EQUAL CRANKSHAFT SENSOR PATTERN IS PRESENT WITH NO DIPS OR VARIATION, AS SHOWN IN FIGURE A, IN THE SIGN WAVE PATTERN. IF THE PATTERN IS IDENTICAL TO FIGURE A, USE GDS/KDS TO PERFORM A CRANK SENSOR RELEARN PROCEDURE. IF THE PATTERN SHOWS A DIP OR VARIATION, AS SHOWN IN FIGURE B, REPLACE THE FLEX PLATE TO RESOLVE THE CONCERN.
Associated Products (9)
2016 Kia Cadenza 2016 Kia Sedona 2016 Kia Sorento 2015 Kia Cadenza 2015 Kia Sedona 2015 Kia Sorento 2014 Kia Cadenza 2014 Kia Sorento 2013 Kia Sorento
Associated Documents
- Download MC-10089625-0001.pdf↗
June 26, 2015•Document ID: 10092132
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
TSBELE089
Date Added:
February 17, 2017
Manufacturer:
KIA
Summary
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
Associated Products (38)
2016 Kia Cadenza 2016 Kia Forte 2016 Kia Forte Koup 2016 Kia K900 2016 Kia Optima 2016 Kia Rio 2016 Kia Sorento 2016 Kia Soul 2016 Kia Sportage 2015 Kia Cadenza 2015 Kia Forte 2015 Kia Forte Koup 2015 Kia K900 2015 Kia Optima 2015 Kia Rio 2015 Kia Sorento 2015 Kia Soul 2015 Kia Sportage 2014 Kia Cadenza 2014 Kia Forte+ 18 more
Associated Documents
- Download MC-10092132-0001.pdf↗
June 26, 2015•Document ID: 10089742
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
TSBELE089
Date Added:
January 27, 2017
Manufacturer:
KIA
Summary
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
Associated Products (38)
2016 Kia Cadenza 2016 Kia Forte 2016 Kia Forte Koup 2016 Kia K900 2016 Kia Optima 2016 Kia Rio 2016 Kia Sorento 2016 Kia Soul 2016 Kia Sportage 2015 Kia Cadenza 2015 Kia Forte 2015 Kia Forte Koup 2015 Kia K900 2015 Kia Optima 2015 Kia Rio 2015 Kia Sorento 2015 Kia Soul 2015 Kia Sportage 2014 Kia Cadenza 2014 Kia Forte+ 18 more
Associated Documents
- Download MC-10089742-0001.pdf↗
June 19, 2015•Document ID: 10092154
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
PS415R2
Date Added:
February 17, 2017
Manufacturer:
KIA
Summary
PITSTOP: OIL INTRUSION INTO E-CVVT COVER - WHEN DIAGNOSING A DTC RELATED TO THE E-CVVT SYSTEM, REMOVE THE THE E-CVVT COVER AND CHECK FOR POSSIBLE OIL INTRUSION (A). THE ECVVT SYSTEM UTILIZES TWO SEALS TO PREVENT INTRUSION OF OIL AND/OR DUST A SEAL ON THE COVER (A) AND A SEAL THAT IS RECESSED IN THE ECVVT. IF OIL IS FOUND INSIDE THE COVER; THE COVER, THE OIL SEAL WITHIN THE E-CVVT ASSEMBLY AND THE E-CVVT ASSEMBLY SHOULD BE REPLACED. FOLLOW THE INSTRUCTIONS LISTED IN THE SERVICE INFORMATION, AND IN THE VIDEO LINK BELOW, TO PROPERLY INSTALL THE OIL SEAL TO THE CORRECT DEPTH AND ALIGN THE COVER.
Associated Products (2)
2017 Kia Optima 2016 Kia Sorento
Associated Documents
- Download MC-10092154-0001.pdf↗
June 19, 2015•Document ID: 10089764
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
PS415R2
Date Added:
January 27, 2017
Manufacturer:
KIA
Summary
PITSTOP: OIL INTRUSION INTO E-CVVT COVER - WHEN DIAGNOSING A DTC RELATED TO THE E-CVVT SYSTEM, REMOVE THE THE E-CVVT COVER AND CHECK FOR POSSIBLE OIL INTRUSION (A). THE ECVVT SYSTEM UTILIZES TWO SEALS TO PREVENT INTRUSION OF OIL AND/OR DUST A SEAL ON THE COVER (A) AND A SEAL THAT IS RECESSED IN THE ECVVT. IF OIL IS FOUND INSIDE THE COVER; THE COVER, THE OIL SEAL WITHIN THE E-CVVT ASSEMBLY AND THE E-CVVT ASSEMBLY SHOULD BE REPLACED. FOLLOW THE INSTRUCTIONS LISTED IN THE SERVICE INFORMATION, AND IN THE VIDEO LINK BELOW, TO PROPERLY INSTALL THE OIL SEAL TO THE CORRECT DEPTH AND ALIGN THE COVER.
Associated Products (2)
2016 Kia Optima 2016 Kia Sorento
Associated Documents
- Download MC-10089764-0001.pdf↗
June 10, 2015•Document ID: 10092158
Service Bulletin/Repair Instructions
VISIBILITY; EQUIPMENT
Mfr Comm. #:
PS412
Date Added:
February 17, 2017
Manufacturer:
KIA
Summary
PITSTOP: SUN VISOR LIGHTS ARE INOPERABLE OR STAY ON - WHEN DIAGNOSING A CONCERN RELATED TO INOPERABLE, OR CONSTANTLY ON, SUN VISOR COURTESY LIGHTS, CHECK THE CONDITION OF THE INTERIOR LAMP 10A FUSE. IF THE FUSE IS BLOWN, INSPECT THE HARNESS ON BOTH SUN VISORS FOR THE POSSIBILITY OF FRAYED WIRING CAUSING A SHORT TO GROUND (A) OR A SEVERED HARNESS CREATING AN OPEN CIRCUIT. IF EITHER SUN VISOR HARNESS IS VISIBLY DAMAGED, REPLACE THE AFFECTED SUN VISOR TO RESOLVE THE CONCERN. FINALLY, REPLACE THE INTERIOR LAMP FUSE, IF NEEDED, AND TEST FOR PROPER SUN VISOR COURTESY LIGHT OPERATION.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10092158-0001.pdf↗
June 10, 2015•Document ID: 10089766
Service Bulletin/Repair Instructions
EQUIPMENT; VISIBILITY
Mfr Comm. #:
PS412
Date Added:
January 27, 2017
Manufacturer:
KIA
Summary
PITSTOP: SUN VISOR LIGHTS ARE INOPERABLE OR STAY ON - WHEN DIAGNOSING A CONCERN RELATED TO INOPERABLE, OR CONSTANTLY ON, SUN VISOR COURTESY LIGHTS, CHECK THE CONDITION OF THE INTERIOR LAMP 10A FUSE. IF THE FUSE IS BLOWN, INSPECT THE HARNESS ON BOTH SUN VISORS FOR THE POSSIBILITY OF FRAYED WIRING CAUSING A SHORT TO GROUND (A) OR A SEVERED HARNESS CREATING AN OPEN CIRCUIT. IF EITHER SUN VISOR HARNESS IS VISIBLY DAMAGED, REPLACE THE AFFECTED SUN VISOR TO RESOLVE THE CONCERN. FINALLY, REPLACE THE INTERIOR LAMP FUSE, IF NEEDED, AND TEST FOR PROPER SUN VISOR COURTESY LIGHT OPERATION.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10089766-0001.pdf↗
June 3, 2015•Document ID: 10092163
Service Bulletin/Repair Instructions
STRUCTURE:BODY:TAILGATE; EQUIPMENT
Mfr Comm. #:
PS411
Date Added:
February 17, 2017
Manufacturer:
KIA
Summary
PITSTOP: POWER TAIL GATE FUNCTIONALITY CONCERNS - WHEN DIAGNOSING A CONCERN RELATED TO POWER TAIL GATE (PTG) FUNCTIONALITY ON 2016MY SORENTO (UMA) VEHICLES, PRODUCED PRIOR TO JANUARY 13, 2015, CLOSELY INSPECT CONNECTOR RR01 FOR EVIDENCE OF CORROSION. THIS CONNECTOR CAN BE ACCESSED BY REMOVING THE INTERIOR TAIL GATE TRIM, AS OUTLINED IN BODY > INTERIOR-EXTERIOR SECTION OF KGIS. IF CORROSION IS FOUND IN THE CONNECTOR (A), THE TAILGATE AND EXTERIOR GARNISH-SIDE HARNESS MUST BE REPLACED REFER TO EPC FOR APPLICABLE PART NUMBERS.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10092163-0001.pdf↗
June 3, 2015•Document ID: 10089768
Service Bulletin/Repair Instructions
EQUIPMENT; STRUCTURE:BODY:TAILGATE
Mfr Comm. #:
PS411
Date Added:
January 27, 2017
Manufacturer:
KIA
Summary
PITSTOP: POWER TAIL GATE FUNCTIONALITY CONCERNS - WHEN DIAGNOSING A CONCERN RELATED TO POWER TAIL GATE (PTG) FUNCTIONALITY ON 2016MY SORENTO (UMA) VEHICLES, PRODUCED PRIOR TO JANUARY 13, 2015, CLOSELY INSPECT CONNECTOR RR01 FOR EVIDENCE OF CORROSION. THIS CONNECTOR CAN BE ACCESSED BY REMOVING THE INTERIOR TAIL GATE TRIM, AS OUTLINED IN BODY > INTERIOR-EXTERIOR SECTION OF KGIS. IF CORROSION IS FOUND IN THE CONNECTOR (A), THE TAILGATE AND EXTERIOR GARNISH-SIDE HARNESS MUST BE REPLACED REFER TO EPC FOR APPLICABLE PART NUMBERS.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10089768-0001.pdf↗
May 21, 2015•Document ID: 10089843
Service Bulletin/Repair Instructions
STRUCTURE; EQUIPMENT
Mfr Comm. #:
PS409
Date Added:
January 30, 2017
Manufacturer:
KIA
Summary
"PITSTOP: ADDITION OF PIANO BLACK ACCENTS ON SXL MODELS - A RUNNING PRODUCTION CHANGE HAS BEEN MADE TO THE 2016MY SORENTO (UMA), SXL TRIM ONLY, TO INCLUDE PIANO BLACK ACCENTS ON THE FRONT DRIVER AND PASSENGER SEAT BACKS AND ON THE SHIFT KNOB. THIS CHANGE HAS BEEN IMPLEMENTED ON VEHICLES PRODUCED ON OR AFTER FEBRUARY 9TH, 2015. NOTE: VEHICLES PRODUCED BEFORE THIS DATE WILL NOT INCLUDE THESE CHANGES AND THESE VEHICLES SHOULD NOT BE CONSIDERED MIS-BUILDS. "
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10089843-0001.pdf↗
May 21, 2015•Document ID: 10089842
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
PS402
Date Added:
January 30, 2017
Manufacturer:
KIA
Summary
"PITSTOP: UVO ESERVICES W/PREMIUM NAVIGATION (AVN 4.0) FUNCTIONALITY AND REQUIRED USE OF USB CABLE - FOR CUSTOMER COMPLAINTS ON AVN 4.0 (UVO ESERVICES W/PREMIUM NAVIGATION HEAD UNIT) EQUIPPED VEHICLES REGARDING THE FOLLOWING CONCERNS: H UNABLE TO ACTIVATE ESERVICES OR UNABLE TO SEND DATA FROM HEAD UNIT H MESSAGE ¡§THE CONNECTED DEVICE DOES NOT SUPPORT UVO ESERVICES FEATURES¡¨ DISPLAYING ON THE HEAD UNIT SCREEN. H OR ,IN SOME CASES, AFTER RECENTLY APPLYING TSB ELE 066 TO THE 2014MY SOUL (PS) TO ADD ESERVICES FUNCTIONALITY. "
Associated Products (5)
2016 Kia Sorento 2015 Kia Optima 2015 Kia Sedona 2015 Kia Soul 2014 Kia Soul
Associated Documents
- Download MC-10089842-0001.pdf↗
May 6, 2015•Document ID: 10089846
Service Bulletin/Repair Instructions
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mfr Comm. #:
PS360
Date Added:
January 30, 2017
Manufacturer:
KIA
Summary
PITSTOP: AIR INTAKE MODE CHANGES WHEN OPENING SUNROOF - WHEN ADDRESSING CUSTOMER COMPLAINTS REGARDING THE AIR INTAKE MODE SWITCHING FROM RECIRCULATION TO FRESH AIR MODE WITHOUT CUSTOMER INPUT; ON THE APPLICABLE VEHICLES IN THIS PITSTOP, THE HVAC LOGIC HAS BEEN MODIFIED TO SWITCH THE AIR INTAKE MODE TO FRESH AIR, AUTOMATICALLY, WHEN OPENING THE SUNROOF. THIS IS DONE TO PREVENT EXHAUST GASES FROM ENTERING THE CABIN WHEN THE SUNROOF IS OPEN. THIS CONDITION SHOULD BE CONSIDERED NORMAL OPERATION AND NOT A MALFUNCTION.
Associated Products (4)
2016 Kia Sorento 2015 Kia K900 2015 Kia Sedona 2014 Kia Soul
Associated Documents
- Download MC-10089846-0001.pdf↗
April 30, 2015•Document ID: 10089986
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
PS401
Date Added:
January 31, 2017
Manufacturer:
KIA
Summary
PITSTOP: INTERMITTENT NO SOUND FROM HEAD UNIT - ON SOME 2016MY SORENTO (UMA) VEHICLES EQUIPPED WITH AVN 4.0 NAVIGATION HEAD UNITS, CUSTOMERS MAY COMPLAIN OF THE AUDIO SYSTEM HAVING NO SOUND, INTERMITTENTLY. THIS CONDITION MAY BE CAUSED BY LOOSE PIN(S) ON CONNECTOR M15-A (SEE DIAGRAM). FOLLOW THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10089986-0001.pdf↗
April 17, 2015•Document ID: 10089996
Service Bulletin/Repair Instructions
VEHICLE SPEED CONTROL; ENGINE
Mfr Comm. #:
SC118OWNER
Date Added:
January 31, 2017
Manufacturer:
KIA
Summary
OWNER LETTER: DEAR KIA SORENTO OWNER, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPROGRAM THE LOGIC FOR THE ADVANCED SMART CRUISE CONTROL IN CERTAIN 2016 MY SORENTO SX LIMITED (SXL) VEHICLES EQUIPPED WITH A 3.3L V6 ENGINE AND TECHNOLOGY PACKAGE.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10089996-0001.pdf↗
April 15, 2015•Document ID: 10089997
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SC118QA
Date Added:
January 31, 2017
Manufacturer:
KIA
Summary
Q AND A: SC118 2016 MY SORENTO PCM LOGIC REPROGRAMMING VOLUNTARY SERVICE CAMPAIGN
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10089997-0001.pdf↗

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