The camber bolts in front struts moved from original location causing uneven tire wear and steering issues. When replacing tires mechanic showed me marks where bolts were originally and where they are now. Mechanic said he has seen multiple of same vehicles with the same issue. Mechanic said most likely poor roads and improperly torque of bolts is causing the issue with this make and model. Caught issue just in time tires were down to threads and wouldn't of lasted much longer. A blowout on a front steer tire would most likely cause an accident or rollover.
No injuries · No fire · No crash
KiA started a system update while I was driving on a busy road which caused complete loss of engine power and all electrical. This is nuts. What if you’re on the highway driving 70 mph and this happens?
No injuries · No fire · No crash
While driving at night with the Headlights on Low Beam the light that is projected onto the road is a dull yellowish color, not a bright white color. When the High Beam Lights are turned on there is no difference of the light being projected onto the road. While driving from [XXX] to [XXX] on [XXX] I noticed that I was unable to see or read the Exit Signs for any of the Exit Off Ramps or even the Mileage Signs the show the mileage to the next Towns. When I switched from Low Beam to High Beam it made no difference on Illuminating the Road Signs. When I returned to my home I took the car into the Kia Dealer with the complaint that the Headlights were not working properly. They adjusted the Headlights up higher, so now the Low Beam did Illuminate the Road Signs, but they seemed to High and still had the yellowish color. When the High Beams were turned on it still made no difference in Illuminating the Road. Again I took the car back to the Kia Dealer and they Readjusted the Headlights back to what they said was the Factory Settings. I was then told that if I was not satisfied I could try purchasing some Aftermarket Headlight Bulbs from an Independent Parts Store. This is an Unsafe Condition because I can't see obstructions that may be in the roadway and have enough time to safely maneuver around it. Since this happens at Night the Dealer doesn't have personal to replicate the problem due to the Dealer Service Department is only open during daylight hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
The contact owns a 2025 Kia Seltos. The contact stated that while driving in snowy, inclement weather; the entire rear end of the vehicle would become covered in snow. The contact stated snow would become to heavy for the rear windshield wiper which would obstruct his vision while driving in the snow. In addition, the contact stated that the rear tail lights would also become covered in snow which made it difficult for fellow motorist to see his tail lights. The manufacturer was notified of the failure and suggested that the contact purchase an aftermarket spoiler. The contact was also given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 8,000.
No injuries · No fire · No crash
Instrument cluster does not turn on upon ignition, when in cold weather. this has been a repeating incident, first of which started only 2 months after the purchase. even after 7 separate incidents, and handful dealer visits, car was deemed "okay" because they could not replicate the issue. employees at the dealership have taken pictures and videos but have yet to find a solution to fix this issue, and they further "ask" that if the incident happens again, drive as is so they can see the issue. this is a serious safety issue since nothing is visible including speedometer, rev meter and gas tank indicator, etc. the most recent incident will be dated on the report, but i will attache multiple pictures from different dates as i can recall and recollect.
No injuries · No fire · No crash