Kia Seltos Complaints

532 consumer complaints on file.

#11503547January 25, 2023
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
Was driving very early in the morning, there were no other vehicles close to me when my windshield suddenly spontaneously cracked up in the upper driver's side corner. The crack started at the upper edge of the windshield and it is expanding. An internet search indicates this is a problem experienced my many other KIA owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502092January 17, 2023
ENGINE
Re: 11501726 Following up from Friday January 13, 2023 After submitting my first statement, on Saturday January 14, 2023 I went to get an oil change and documents of oil change history. I was advised to go directly to Luther Kia Inver Grove Heights immediately after my oil change appointment was finished. In the entrance of the Kia Luther lot my engine failed and locked up. Gravity allowed my car to coast into the first open parking spot within that lot. Monday January 16, 2023 Kia Luther confirmed the engine will need to be replaced. I was advised to call Kia customer care.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502075January 16, 2023
AIR BAGS
We purchased a new factory 2022 Kia Seltos for our child, because of its 6 standard airbags and its other safety features. Our child was in a vehicle accident on Black Friday were he hit his head and suffered a severe head concussion. It was a frontal crash and none of the airbags deployed. Because of this our son could not complete his Firsts Semester of College and had to take an “Incomplete”. Before the accident there were no malfunction warnings, and we received nothing from his Kia App stating nothing wrong with his vehicle. As a matter of fact, the cops, ambulance and Tow Driver were all shocked that his airbag did not deploy. Our insurance company had the car towed to its collision center so they could review the extent of the damages. The insurance and collision center deemed the vehicle a total loss because the vehicle was over the 75% threshold to be repaired. The vehicle was totaled because it had a frontal bent frame, no front bumper, headlights, sensors, radiator etc. We did report the accident and findings from our insurance company to Kia America and the Dealership where we purchased the vehicle; but they seemed not to care.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11501726January 13, 2023
ENGINE
While entering a roundabout, the throttle was released and brakes applied. Auto start/ stop light came on. Loud grinding occurred and all light notifications came up on the dashboard. Resulting in the car completely stalling. After putting the car in park it struggled to restart. Once it did, with more loud grinding, the oil was checked by a technician. The oil was almost completely gone. No leaks were present. After replacement of the filter and new oil added, the grinding and whining noises are consistent from the start time, running time till it is shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501365January 11, 2023
ENGINE
Excessive oil consumption. Oil level is below the dipstick before 3000 miles since last oil change. This issue can lead to engine seizure and vehicle stopping ing traffic. This issue has been identified and recalled in Canada but not yet in the United States.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500190January 4, 2023
ENGINE
The contact’s girlfriend owns a 2021 Kia Seltos. The contact stated that while his girlfriend was driving at an undisclosed speed, the vehicle started to stall while idling. The vehicle was towed to the dealer where it was diagnosed and determined that the engine was consuming an abnormal amount of engine oil. The contact was informed that the engine needed to be replaced. There was no warning light illuminated. The contact referenced NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was notified of the failure and the contact was advised to have the vehicle towed to the dealer, but no further assistance was provided. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500150January 4, 2023
ELECTRICAL SYSTEM
1. October 2022 started noticing when stopped for 15+ sec. electrical dash/and screen completely restart when transmission would come back on from being in off position. Happened also while releasing seat belt. 2. Horn would malfunction and go to voice command when pressed or not work at all. Very intermittent. 3. Gears not shifting smoothly, car is jolty, not accelerating well, and getting a slight grinding feeling, running rough, missing shifts or not shifting until it revs high. *no warning indicators have illuminated. My dealer suggested doing an "software update" which did not correct the problem and they are unresponsive otherwise. I have had vehicle in 3 times and each time they just weren't prepared or had no plan to remedy. The problem has been confirmed by the dealer and I have also take a video of the issue. It is available for inspection. Safety is a concern considering the electrical issue plus the seat belt and horn. Unsure if the electrical system is reliable during a crash and if my safety belt and airbags are effected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499859January 3, 2023
ELECTRICAL SYSTEM, ENGINE, FIRERELATED
ON 11/26/22 I was driving down the road my Kia Seltos showed error messages on the dashboard saying ERROR and then Power Train off, the car then shut off at 55 mph and smoke filled my cabin, I got the car pulled over and called the fire department, there was no flames just smoke and smelled like electrical. It was then after 2 weeks taken to a dealership where they inspected the car and stated the fire was in the engine and the engine needs to be replaced. After doing research on this car and the issue there were at least 4 other complaints filed with KIA AMERICA about this issue
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11499723January 2, 2023
UNKNOWN OR OTHER, VISIBILITY:GLASS, SIDE/REAR
On Saturday, December 24th of 2022, the right driver passenger window randomly shattered, the car windows were perfectly fine on Friday, December 23rd . The had been sitting parked in the parking lot in front our house, off and unharmed; which was confirmed by our cameras. The right driver passenger window is composed of tempered glass, and currently the shattered glass is being held together by the tint that was on the window.Yes, the car is available for inspection upon request. As of now my Kia Seltos 2023, is inoperable due to the window being shattered. My safety is impacted because, I do not feel comfortable driving a vehicle were the Widows can shatter randomly. I do not feel comfortable driving the car until all of the windows are inspected for defects. This is unfortunate given that this is what I use for my primary transportation to work and school. I can confirm that this phenomenon has occurred multiple times by various Kia consumer car owners. In addition, Kia is aware of this phenomenon. However, to my knowledge, I have not read anything about this phenomenon being reproduced or confirmed by a Kia or an independent Service center. This component has not been inspected by the manufacturer nor has it been inspected Police. A claim has been filed on the insurance to replace the shatter window, but they have yet to replace the window due to having trouble finding a replacement window. No there were no symptoms, messages, or other indication prior to the failure of the driver passenger window shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499520December 30, 2022
ENGINE
The contact owns a 2021 Kia Seltos. The contact stated that the low oil pressure warning light was illuminated. The contact stated that after every 1000-miles of driving, she had to add 1 quart of engine oil to the engine. The vehicle was taken to the dealer where an oil consumption test was performed. The contact was informed that the piston rings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499301December 29, 2022
ELECTRICAL SYSTEM
2021 Kia Seltos ~50,000 miles. My horn doesn't work. I live in Tampa, so definitely need a horn. Also my infotainment center is trash. It works perfect about 30% of the time. The other 70%. Oh well where do I start? It will completely freeze, the screen turns black, when I get a call in, oh boy that's a showdown. It'll freeze, then I have to grab my phone, and answer it. Can't even use the BT (Bluetooth) in the car, I've used both Android Auto, and Carplay. It doesn't matter it's still terrible. It's unresponsive to touch about 90% of the time. Absolute trash. I've only had this car for a few months (I'm the second owner), and I can see why that last owners got rid of it. I've had nothing but issues out of this car. If I wasnt screwed by the dealership and payed 20k more than it was worth, I would have done traded the stupid thing in. I'm honestly thinking about trading it in to a Tesla, and just transfer all the negative equity over. Yea it'll cost an arm and a leg, but atleast I'd have something I'd like.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498111December 19, 2022
STRUCTURE:BODY
Areas of the console, mainly the frame around the gps/media display, as well as the interior doors are highly reflective. At certain times of the day, the sun reflects off them and causes extreme visibility problems. I actually had to pull off the road one day because I got a bright light in the eyes that produced an effect similar to a camera flash, and I was unable to see. I really scared me, as I almost ran off the road when it happened. During daytime driving, I'm often driving with one hand trying to shelter my eyes, and the other on the steering wheel, as even when wearing sunglasses, the reflection is blinding. Those surfaces, because of the angle, and the visibility to the driver (and passengers) should be more of a muted, or textured surface to prevent this danger. Although it may sound trivial, to me it is a true safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494974November 26, 2022
UNKNOWN OR OTHER
My car door flew open while I was driving. Car did not recognize that my door was open. The locking mechanism on the driver side of the vehicle seems to have given out. Cannot close driver side door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493993November 17, 2022
ENGINE
Motor stalled while driving down the road almost causing an accident with my son and wouldn’t run again on my brand new Kia Seltos right under 37,000 miles. Towed the car to the dealership & they said the motor was blown they insist it’s my fault because I can’t provide a receipt for an oil change in a 10month period. I purchased brand new with and extended premium KIA warranty and they won’t do anything, sorry we can’t help you. They say all they can do is replace the motor while charging me $7,600. The motor never had lights flashing with oil pressure, overheating or any alerts it just died while driving down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493905November 17, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491047October 26, 2022
POWER TRAIN, ELECTRICAL SYSTEM:HORN
The contact owns a 2021 Kia Seltos. The contact stated that while at a complete stop, the vehicle would stall upon depression of the accelerator pedal as the battery, oil, and check engine warning light illuminated. The contact shifted the vehicle into park(P) and restarted the vehicle and the vehicle drove as needed. The contact took the vehicle to a dealer where a diagnostic test was performed but no failure was found. The contact also stated that the horn intermittently failed to operate as needed. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489966October 19, 2022
ENGINE
My kia model is excluded from the piston ring recall but is exhibiting similar engine problems. The engine stutters nearly stalls and smells of oil frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488903October 12, 2022
WHEELS, UNKNOWN OR OTHER
I had a flat tire and replaced it with the spare tire that came with the car. Because the vehicle is AWD, the tires need to be the same size, however, the spare tire was smaller. As a result, the car started smoking and driving very rough within 10 miles of the spare being put on. It turns out that the differential went out because the spare tire was rotating faster than the others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486950September 28, 2022
ENGINE
transmission overheats in stop and go traffic as well as daily driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485347September 19, 2022
ENGINE
My engine is malfunctioning. My safety has been at risk when I am driving on the highway 50 miles per hour and it just shut off, when turning the steering wheel to make a turn, the car will shut off and it has shut off while waiting at a red light. However, It will start back up after I switch the gauge into park and restart the car. I have taken my vehicle in to the Kia dealership, and they have taken pictures of the engine, to have it evaluated by the KIA headquarters. I am currently waiting for approval to change the engine to a new one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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