Kia Sedona Complaints (2002)

248 consumer complaints on file.

#10187779April 13, 2007
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
MOTOR VEHICLE PART DEFECT- SPARE TIRE CARRIER ASSEMBLY WAS DEFECTIVE, AS I WAS UNABLE TO REMOVE THE SPARE TIRE FROM THE CARRIER AFTER HAVING A FLAT TIRE ON THE INTERSTATE. THE CARRIER'S THREADS SEEMED TO BE DEFECTIVE, AS I WAS UNABLE TO LOWER OR RAISE THE CARRIER ASSEMBLY. I CONTACTED THE KIA DEALERSHIP ABOUT THE PROBLEM, BUT THE SERVICE DIRECTOR REFUSED TO FIX THE ISSUE UNLESS I WAS WILLING TO PAY FOR THE REPLACEMENT OF DEFECTIVE PARTS. I REFUSED SINCE THE SPARE TIRE ASSEMBLY HAS NEVER BEEN USED UNTIL SEPTEMBER 2, 2006, WHEN I HAD A FLAT TIRE ON THE INTERSTATE AND DISCOVERED THIS DEFECTIVE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185945March 22, 2007
VEHICLE SPEED CONTROL:CABLES
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 KIA SEDONNA WITH 37275 FAILURE MILEAGE AT ANY RATE OF SPEED THE VEHICLE ACCELERATED WHILE BRAKING. THIS FAILURE HAPPENED FOUR TIMES. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES, BUT THE PROBLEM STILL PERSISTED. RECALL 05V013000 WAS ISSUED FOR VEHICLE SPEED CONTROL: CABLES. REPAIRS HAD BEEN PERFORMED TWICE ON THE VEHICLE, BUT THE ACCELERATION WHILE BRAKING STILL PERSISTED. THE CURRENT MILEAGE WAS 37,292. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185684March 20, 2007
STEERING:GEAR BOX:SHAFT PITMAN
TL* THE CONTACT OWNS A 2002 KIA SEDONA. ON ONE OCCASION THE STEERING WHEEL TEMPORARILY LOCKS WITHOUT WARNING WHILE THE VEHICLE WAS MOTION. THE DEALER DIAGNOSED THE STEERING INTERMEDIATE SHAFT TO BE THE FAILURE. THE CURRENT AND FAILURE MILEAGE WERE 65000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185386March 17, 2007
ENGINE AND ENGINE COOLING:ENGINE
THE REAR ANTI-FREEZE LINE OF MY 2002 KIA SEDONA RUSTED THROUGH AT 70,000 MILES CAUSING A SEVERE LEAK AND EVENTUAL TERMINAL ENGINE FAILURE. THERE WAS NO OVER HEATING WARNING ALARM BUILT IN AS A SAFETY PRECAUTION. DEALER DETERMINED THAT THE LINES WERE NOT DEFECTIVE SO IT WAS NOT COVERED UNDER WARRANTY. REGIONAL KIA SERVICE REP WAS VERY DISRESPECTFUL. KIA DID NOTHING TO HELP AND IT COST $4,000 TO REPLACE THE ENGINE WITH A USED ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182729February 15, 2007
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
THIS IS THE 2ND ALTERNATOR AND BATTERY TO BE REPLACED. FIRST ONE WAS AT 40K MILES, AND WAS COVERED UNDER WARRANTY. THEY TRIED TO GET ME TO PAY FOR THE NEW BATTERY, BUT I INSISTED THAT SINCE THEIR FAULTY PART CAUSED THE BATTERY TO DIE, THEY SHOULD REPLACE AT NO COST. I BOUGHT THE CAR TO THE DEALER THINKING THE ALTERNATOR WOULD STILL BE COVERED, IT IS NOT. I REFUSED FOR THEM TO REPLACE, SINCE THERE IS AN OBVIOUS PROBLEM WITH THEIR ALTERNATORS. THE SERVICE REP. AGREED THAT THE 2ND ALTERNATOR SHOULD HAVE LASTED FOR THE LIFE OF THE CAR. I BOUGHT THE CAR TO ANOTHER MECHANIC WHO HAS NOW INFORMED THAT THE WIRE TO THE ALTERNATOR WAS FRIED/ROTTED/BURNT/ OFF. THIS IS DUE TO THE WAY THE VAN IS DESIGNED. IT IS APPARENTLY TOO CLOSE TO THE EXHAUST AND HAS CAUSED THE WIRE TO BURN OFF. THIS IS NOW A MAJOR JOB, AND HIS EXPERIENCE TELLS HIM THAT THIS WILL HAPPEN AGAIN. ALSO, HE HAS ADVISED THAT HE HAS SEEN A LOT OF PROBLEMS WITH THE BRAKES ON THESE VANS. I THOUGHT IT WAS JUST OURS THAT NEEDED 3 SETS OF NEW BRAKES FOR LESS THAN 75K MILE ON THE CAR. THE AVERAGE LIFE OF BRAKES ON THIS VEHICLE IS LESS THAN 25K. MORE IMPORTANTLY, THE ALTERNATOR WIRING IS DEFECTIVE AND WILL UNDOUBTEDLY CAN BE A CAUSE FOR A FIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180752January 25, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
I WAS DRIVING ON THE FREEWAY WITH THE CRUISE CONTROL AT APROX 70 MPH THEN I DEACTIVATED IT BY STEPPING ON THE BRAKE PEDAL, A FEW MINUTES LATER THE CRUISE CONTROL ACTIVATED BY ITS SELF. THIS HAPPENED THREE TIMES IN A PERIOD OF THREE WEEKS. THE FIRST TWO TIMES THE CRUISE DEACTIVATED AFTER STEPPING ON THE BAKE PEDAL. BUT THE THIRD TIME WAS THE SCARY ONE. AFTER LEAVING THE FREEWAY AND ENTERING THE CITY, THE CRUISE CONTROL ACCELERATED THE KIA SEDONA TO APROX 72 MPH IN THE CITY. THE BAKE PEDAL DID NOT DEACTIVATE THE CRUISE CONTROL AND THE ENGINE STARTED TO OVER POWER THE BRAKES. A FEW SECONDS LATER I REALIZED THERE WAS A MAIN ON OFF SWITCH ON THE DASH OF THE VEHICLE, SO I TURNED IT OFF, WITCH TURNED THE CRUISE CONTROL. I WAS VERY LUCKY TO HAVE STOPPED THE VAN, AS I WAS VERY CLOSE TO A HEAVY INTERSECTION. AFTER THAT KIA SEDONA EVERY KNOW AND THEN I COULD NOT GET THE SHIFT LEVER OUT OF PARK, I HAD TO STICK A PENCIL IN TO THE SHIFT RELEASE HOLE TO DRIVE THE VAN. I DISCOVERED THAT THE BRAKE PEDAL SWITCH WAS FAULTY, NOT COVERED UNDER WARRANTY. THE CRUISE IS ALSO NOT COVERED. SO I NO LONGER USE THE CRUISE AND I WARN EVERYBODY USING THE VAN OF ITS ABILITY TO TAKE OFF AFTER USE OF THE CRUISE CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174115November 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 64,000 MILES THE TRANSMISSION FAILS TO REVERSE. KIA WILL NOT REPAIR UNDER WARRANTY. PEAK KIA GM SAYS THAT IF YOU DRIVE IN COLORADO YOU SHOULD FOLLOW THE SEVERE DRIVING MAINTENANCE SCHEDULE AND CHANGE FLUID EVERY 30,000 MILES. OF COURSE KIA DOES NOT TELL COLORADO BUYERS THAT THE PLACE THEY LIVE IS CONSIDERED SEVERE DRIVING AND TO FOLLOW THAT SCHEDULE TO RETAIN THE WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173531November 14, 2006
ELECTRICAL SYSTEM, PARKING BRAKE:CONVENTIONAL, SUSPENSION:FRONT:MACPHERSON STRUT, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE HAD MY 02 KIA FOR 2 YEARS. IT RAN GREAT FOR A FEW 1000 MILES BUT THEN IT JUST WENT HAYWIRE. THE PROBLEM THAT COST ME THE MOST TIME AND MONEY TURNED OUT TO BE THE FUEL PUMP. THE KIA DEALER IN CHARLSETON SC ORIGINALLY TOLD ME THAT IT WAS BAD GAS SO I CALLED TO THE GAS STATION ON THE MILITARY BASE THAT I GOT GAS FROM AND RAISED SAND. THEY PULLED THE WHOLE PUMP AND IT TURNED OUT TO BE GOOD GAS SO THE GOVERNMENT COULD NOT REIMBURSE MY MONEY SINCE IT WAS NOT THEIR FAULT. KIA WANTED TO CHARGE ME 500 DOLLARS TO PULL ALL THE FUEL COMPONENTS AND DISPOSE OF A FULL TANK OF GAS. IMAGINE THAT..I WAS WITHOUT MY VAN FOR 3 WEEKS SINCE I WAS STRANDED ON THE INTERSTATE WITH 2 KIDS AND MY PREGNANT WIFE. I ALSO HAD TO GET A RENTAL CAR. PROBLEMS: 1. FUEL PUMP-STRANDED ME FOR 3 WEEKS AND SOME DAYS ..NEW FUEL PUMP 2. NEW BATTERY-VEHICLE DIED ON ME IN FLORIDA. THOUGHT ALTERNATOR WENT OUT... 700 MILES AWAY FROM HOME. TOWED THROUGH INSURANCE AND BOUGHT REPLACEMENT BATTERY WOULD NOT JUMP START 3. FRONT MOTOR MOUNT WAS WENT BAD,HEARD CLUNKING NOISE IN FRONT OF VEHICLE. TWICE TO DEALER, BROKE DOWN, 1 WEEK AFTER GETTING IT BACK..DEALER FIXED UNDER WARRANTY 4. FRONT SUSPENSION STRUTS REPLACED DEALER REPLACED UNDER WARRANTY 5. AC WENT OUT IN FRONT AC STILL NOT FIXED.. DEALER SAYS THAT SINCE AFTERMARKET STEREO IS INSTALLED IT IS NOT COVERED BY WARRANTY 6. ALTERNATOR WENT OUT. VEHICLE BEING SERVICED NOW. ESTIMATED AT AROUND 600 DOLLARS TO FIX BY KIA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172313October 31, 2006
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:CABLES
DT*: THE CONTACT STATED THE VEHICLE HAD RECENTLY BEEN SERVICED AT A SERVICE DEALER, FOR RECALL # 05V013000, VEHICLE SPEED CONTROL: CABLES. THE SERVICE REPORT DID NOT STATE THE CLIP WAS ADDED TO KEEP THE CABLES IN PLACE. ITEMS WERE NOTICED HANGING UNDER THE VEHICLE. THE CONTACT STATED WHILE DRIVING 35 MPH ON DRY ROAD CONDITIONS, THE VEHICLE ACCELERATED UNCONTROLLABLY TO 75 MPH. THE BRAKES WERE APPLIED BUT THE VEHICLE CONTINUED THE TRAVEL FORWARD, SWERVED OFF THE ROAD , GLANCED A TREE ON THE RIGHT SIDE, THEN IMPACTED A TREE HEAD ON. THE WINDSHIELD WAS TORN OUT BY THE IMPACT AND THE VEHICLE CAUGHT ON FIRE. A PEDESTRIAN SAW THE CRASH AND WENT TO HELP. THE FIRE WAS PARTIALLY EXTINGUISHED THEN THE 40 YEAR OLD DRIVER WAS PULLED OUT OF THE VEHICLE. THE DRIVER SUFFERED INJURIES TO THE HEAD, A LACERATION TO THE RIGHT KNEE, CUTS AND BURNS FROM THE FINGERS OF THE RIGHT HAND, TO THE SHOULDER, THE HEEL OF THE RIGHT FOOT WAS CRUSHED AND AN UNIDENTIFIED NUMBER OF RIBS WERE BROKEN. THE FRONT RIGHT PASSENGER SUSTAINED INJURIES TO THE HEAD AND BURNS TO 30% OF THE BODY, MOSTLY ON THE LEFT SIDE, WHICH RESULTED IN A COMA. BOTH ARMS AND LEGS WERE BROKEN AS WELL. AN 11 YEAR OLD MALE AND A 9 YEAR OLD FEMALE ESCAPED THE REAR OF THE VEHICLE. THE 11 YEAR OLD MALE DIED OF HEAD AND CHEST INJURIES AT THE SCENE AND THE 9 YEAR OLD FEMALE HAD A BROKEN RIGHT ARM AND TRAUMA TO THE RIGHT EYE. A 10 YEAR OLD FEMALE WITH HEAD AND CHEST INJURIES, DIED IN THE VEHICLE FIRE. A 12 YEAR OLD MALE DIED ON IMPACT FROM HEAD AND CHEST INJURIES, BUT WAS NOT RECOVERED UNTIL AFTER THE FIRE WAS EXTINGUISHED. ALL OCCUPANTS WERE WEARING THEIR SEATBELTS. ALL WERE TAKEN TO THE HOSPITAL. A POLICE AND FIRE DEPARTMENT REPORT WERE TAKEN. PICTURES WERE AVAILABLE. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.*AK
Crash:
Yes
Fire:
Yes
Injuries:
3
Deaths:
1
#10170003October 5, 2006
TIRES
THIS IS A TIRE COMPLAINT. ON AUGUST 5, 2006, I EXPERIENCED TREAD SEPARATION AFTER ONLY 23,620 MILES. A DEFECTIVE PRODUCT PUT MY FAMILY IN DANGER. OVER THE COURSE OF ONE TRIP, I HAD TWO TIRES TO SEPARATE. A THIRD TIRE HAD SEPARATED ONE MONTH PRIOR. PLEASE NOT, YOUR FORM DID NOT ALLOW ME TO ENTER THE CORRECT TIRE INFO. THE TYPE IS MASTERCRAFT SENSY 01 98T 215/70/R15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163492July 26, 2006
SEAT BELTS
DT*: THE CONTACT STATED THE SEAT BELT BUCKLE THAT ATTACHES TO THE PASSENGER SIDE MIDDLE SEAT OF THE VEHICLE FRACTURED AND DETACHED AT THE SEAM. THE DEALERSHIP HAS BEEN INFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162003July 10, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
BACK IN 2003, THE AIRBAG LIGHT ON MY VAN CAME ON AND WOULD NOT GO AWAY. IT WAS UNDER WARRANTY. THE PROBLEM WAS A DEFECTIVE PASSENGER SIDE SEAT BELT BUCKLE. THAT WAS REPLACED. NOW IN 2005 THE AIRBAG LIGHT CAME ON AND WOULD NOT GO AWAY AGAIN. MY WARRANTY HAS EXPIRED, SO I TRIED FINDING OUT WHAT THE PROBLEM WAS MYSELF. IT WAS THE SAME PASSENGER SIDE SEAT BELT BUCKLE. THE PROBLEM WAS A BROKEN WIRE IN THE HARNESS TO THE SENSOR. THE CAUSE WAS A METAL CLIP THAT PINCHES THE HARNESS, AND WITH THE MOVEMENT OF PUTTING THE SEAT BELT ON AND OFF, EVENTUALLY LEADING TO THE WIRE BREAKAGE. THAT I FIXED MYSELF AND AIRBAG LIGHT WENT OUT. IN 2006, THE AIRBAG LIGHT CAME BACK ON AND WOULD NOT GO OUT. THE PROBLEM NOW IS THE DRIVER SIDE SEAT BELT BUCKLE, ONCE AGAIN A BROKEN WIRE AT THE CLIP. ONCE AGAIN MY WARRANTY HAS EXPIRED SO I AM GOING TO FIX IT MYSELF. THIS KIND OF PROBLEM CAN BE FIXED IF THE CLIPS ARE REMOVED, EXTENDING THE LIFE OF THE SENSING UNIT. I AM SURE THAT THERE ARE MANY OTHERS WITH THAT SAME PROBLEM. I WOULD LIKE TO SEE THIS DEFECT FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161619July 6, 2006
SEATS:FRONT ASSEMBLY:POWER ADJUST
DT*: THE CONTACT STATED, WHILE DRIVING AT 65 MPH AND ATTEMPTING TO ADJUST THE DRIVER SIDE ELECTRIC SEAT, THE SWITCH MALFUNCTIONED. THE SEAT SLID COMPLETELY TO THE FRONT OF THE TRACK, FORCING THE DRIVER AGAINST THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160428June 22, 2006
SEAT BELTS:FRONT:ANCHORAGE
THE DRIVERS SIDE SEAT BELT CAME OFF THE SIDE WALL AND WAS NOT USABLE. I HAD THE DEALER RE-ATTACH IT AND ASKED IF THERE WAS A RECALL DUE TO THIS PROBLEM AND THEY SAID NO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159896June 15, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE SEAT BELT LATCH JAMMED AND WILL NOT RELEASE. THE DEALERSHIP IS AWARE AND INFORMED THE CONTACT THERE WERE NOT ANY RECALLS ON THE SEAT BELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155799April 20, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE DRIVING ON NORMAL ROAD CONDITIONS THE VEHICLE PRESENTED VIBRATIONS WHEN THE BRAKES WERE APPLIED. THE KIA DEALERSHIP DID NOT HAVE A SERVICE CENTER ON ITS PREMISES AND THE CONTACT WAS REFERRED TO A DIFFERENT MANUFACTURER SERVICE CENTER. THE BRAKE ROTORS WERE RESURFACED, BUT THE VIBRATION CONTINUED. AS A RESULT, THE DEALERSHIP REFERRED THE CONTACT TO A DIFFERENT SERVICE CENTER WERE THE BRAKE ROTORS WERE RESURFACED AGAIN. THE VIBRATION PERSISTED. A CONSUMER PROTECTION AGENCY WAS ALERTED AND REQUIRED THE LOCAL SERVICE DEALER TO RESURFACE THE BRAKE ROTORS ON THREE ADDITIONAL OCCASIONS. THIS STILL DID NOT REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE ROTORS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE CONTINUES TO BE DRIVEN IN ITS CURRENT CONDITION, BUT AWAY FROM OPEN ROADS IN ORDER TO REDUCE THE ACCIDENT RISK PRESENTED BY THE DEFECTIVE ROTORS. UPDATED 9/15/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153309March 21, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE LOST POWER INTERMITTENTLY ON HOT DAYS WHILE ACCELERATING. FURTHERMORE, WHEN THE ACCELERATOR PEDAL WAS RELEASED AND AGAIN DEPRESSED THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT THE PROBLEM COULD NOT BE DUPLICATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152948March 17, 2006
AIR BAGS, SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED SHORTLY AFTER THE VEHICLE WAS STARTED. PREVIOUSLY, THE VEHICLE WAS REPAIRED UNDER RECALL CAMPAIGN #03V17000 REGARDING THE SEAT BELTS. BEFORE THE RECALL WORK WAS COMPLETED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ONCE THE REPAIR WAS MADE THE LIGHT WENT OFF. THE CONTACT IS CONCERNED THE SAME SEAT BELT PROBLEM HAS RETURNED, BUT HAS NOT MADE AN APPOINTMENT WITH THE DEALER FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150949February 22, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
12-23-05 THE VEHICLE STARTED TO SHOW REVERSE PROBLEMS. DEALER WAS CALLED AND THE DEALER SAID THAT THE MANUFACTURER WOULD NOT HONOR THE WARRANTY BECAUSE I HAD NOT TAKEN IT TO THE DEALER TO HAVE THE TRANNY FLUID CHECKED. THIS WAS SAID WITHOUT SEEING THE VEHICLE AND AFTER I HAD JUST BEEN ASKED IF I WAS THE SAME PERSON THAT HAD JUST HAD THEIR TRANNY FIXED. MANY PHONE CALLS LATER, WITHOUT ANY RESOLUTION, I TOOK THE VEHICLE TO BE FIXED AT A COST OF $2400.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148739January 26, 2006
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE SLIDING DOOR ON THE DRIVER'S SIDE WON'T GO FARTHER BACK THAN 1/2 WAY & THEN STOPS. WHEN THIS HAPPENED ON THE PASSENGER SIDE ON MAY 16, 2005, AND WE PULLED IT BACK ALL THE WAY, THE SLIDING DOOR ASSEMBLY FELL OUT OF THE WINDOW IN THE REAR & THE REAR PART OF THE SLIDING DOOR FELL DOWN TO THE GROUND & LEFT LARGE GOUGES IN THE SIDE OF THE VEHICLE. THIS WAS MARKED AS RECALL WHEN FIXED ON THE PASSENGER SIDE - 2002, KIA SEDONA.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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