Kia Rio Complaints
1,336 consumer complaints on file.
- #10610220July 13, 2014ENGINE
I'M REALLY NOT SURE WHAT'S WRONG WITH IT BIT THIS IS WAY HAPPENED. I WAS DRIVING TO WORKFROM LUNCH WASN'T HAVING ANY PROBLEMS THEN ALL OF A SUDDEN THE ENGINE LIGHT STAYED FLASHING. IN THE 4 MINS THAT FOLLOWED MY CAR STARTED LOOSING POWER SO I PULLED OVER TO A GAS STATION ONCE I STOPPED THE CAR I HEARD A KNOCKING SOUNDS AND THEN THE CAR SHUT OFF. THERE WAS OIL, IT WASN'T BLACK, IT DID NOT HAVE WHITE SPOTS AND THERE WAS NO SMOKE V OF ANY COLOR COMING FROM THE HOOD OR TAILPIPE. WHAT WAS WEIRD WAS THAT THE ANTIFREEZE RESERVOIR WAS COMPLETELY BONE DRY. I HAD A OIL CHANGE AND FLUIDS CHECK AND TOPPED OFF THE TWO MONTHS BEFORE AND HAD CHECKED THE FLUIDS MYSELF THE MONTH BEFORE AFTER MY SPARK PLUGS WERE CHANGE. NEEDLESS TO SAY FINDING NO ANTIFREEZE IN THE RESERVOIR WAS A LITTLE BIT CONFUSING. HAD 3 MECHANICS LOOK AT IT AND THEY ALL SAID IF THE ASS NO OIL THEY WOULD HAVE SAID THE ROD WAS THROWN OR PISTON BROKEN BUT I NEED TO PAY SOMEONE TO TAKE THE TOP OFF THE ENGINE TO EVEN GET TO WHERE PEOPLE GUESSING THE PROBLEM IS. WORSE THING IS THE CAR IS ONLY 3 YEARS OLD AND MAINTENANCE IS DONE ON IT SO WHY I'M I HAVING ENGINE PROBLEMS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610218July 13, 2014ELECTRICAL SYSTEM, STEERING
IGNITION SWITCH LOCKED UP AND WOULDN'T LET THE KEY OUT. HAD SIX MECHANICS TRY TO GET THE KEY UNSTUCK AND A KIA PERSONAL(OVER THE PHONE), WITH NO SUCCESS. HAD TO TOW MY CAR 20 MILES PAID $165 TO TOW IT, THEN KIA SERVICE CENTER CHARGED ME ANOTHER $430 TO FIX THE PROBLEM. GOT THE CAR BACK WITH AN EXTRA SET OF KEYS. ONE SET TO OPEN THE DOORS AND ONE SET TO START THE CAR. GUESS WHAT ELSE...NOW THE CAR IGNITION DINGS LIKE THE KEYS ARE STILL IN IT EVEN WHEN NO KEYS ARE IN IGNITION AND BECAUSE OF THAT I CAN'T LOCK MY CAR! UNLESS HOWEVER I ACT LIKE THAT FONZFROM HAPPY DAYS AND GIVE THE STEERING WHEEL A LITTLE TAP THEN MAGICALLY THE DINGING STOPS AND I'M ABLE TO LOCK MY CAR. I TOLD A KIA DEALER FROM THE SAME OFFICE WHERE MY CAR WAS SERVICED WHY MY CAR HAD TWO SETS OF KEYS AND HE CHUCKLED AND ASK WHO DID THAT? WHEN I SAID HIS DEALERSHIP SERVICE CENTER HE JUST GAVE ME A SAD FACE AND EXCUSED HIMSELF. THE CAR IS ONLY 3 YEARS OLD AND THIS IS NOT MY ONLY COMPLAINT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609827July 11, 2014STRUCTURE:BODY, ENGINE, SUSPENSION, AIR BAGS
TRAFFIC CAME TO A SUDDEN STOP, I COULD NOT STOP IN TIME. I HIT THE TIRES OF A SEMI TRAILER, THAT COLLISION THREW ME DOWN AN EMBANKMENT WHERE I HIT A TREE HEAD ON. THE AIR BAGS DID NOT DEPLOY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10609586July 10, 2014LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR FAILED TO OPEN WHEN USING THE KEY OR BY MANUALLY PULLING THE LOCK. THE CONTACT MENTIONED THAT IN ORDER TO ENTER THE VEHICLE SHE HAD TO DO SO THROUGH THE FRONT PASSENGERS DOOR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10608963July 8, 2014AIR BAGS, SERVICE BRAKES
I WAS IN COLLISION ON 3/28. I HIT ANOTHER CAR FROM THE BACK. THE AIRBAGS DID NOT DEPLOY. I HIT MY HEAD ON THE STEERING WHEEL. I HAD MY SEAT BELT ON. I WAS SENT TO THE HOSPITAL VIA AMBULANCE. THE CAR WAS A TOTAL LOSS. UPDATED 07/16/14 *BF UPDATED 3/17/2015 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10597220June 9, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION, SERVICE BRAKES, HYDRAULIC
SLOWING TO TURN INTO GAS STATION, REAR AXLE BROKE DO TO EXCESSIVE RUST ROT. THE BODY ON THIS CAR HAD STATED TO RUST AT 8000 MILES, REAR FRAME HAS EXCESSIVE RUST ROT ALSO. NUMEROUS OTHER KIA RIO OWNERS ARE REPORTING THIS ISSUE THIS IS ALARMING I COULD HAVE SLAMMED INTO THE GAS PUMPS AS THE BRAKES LOCKED DO TO SEVERING A BRAKE LINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10595233May 30, 2014ENGINE
PURCHASED THE RIO BRAND NEW AT ABOUT 1000 OR MORE STARTED MAKING NOISES COMING FROM ENGINE COMPARTMENT BROUGHT CAR 2-3 TIMES TO DEALERSHIP ABOUT PROBLEMS. NEVER REPAIRED ALSO FUEL MILEAGE HAS DROPPED DRAMATICALLY AND THAT'S WITH ECO MODE ON.GOING BACK TO DEALER ONE MORE TIME TO SEE WHAT COMES OUT OF IT.ALSO I AM RETIRED ARMY STAFF SGT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10592518May 19, 2014FUEL/PROPULSION SYSTEM
PUMPING GAS INTO GAS TANK AND THE GAS WAS ON THE GROUND BECAUSE THE GAS TANK WAS NEVER SEALED WAS RIDING THE CAR FOR 10 DAYS AND THE ORIGINAL GAS THAT WAS PUT IN THE CAR FROM DEALER SO THE 1ST TIME PUTTING GAS IN THE TANK THE GAS WAS POURING OUT AND LOSS THE $23 WORTH OF GAS BUT I COULD HAVE LOST MY LIFE LEAVING THE DEALERSHIP BECAUSE THERE WAS NO WARNING FROM CAR ABOUT ANY GAS LEAK ISSUE OR FAULTY GAS LINE OR TANK NOT SEALED THIS IS DANGEROUS AND THIS WAS 2014 KIA RIO LX. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10588777May 16, 2014STRUCTURE:BODY:DOOR
KIA RIO 2005 IS A VERY POORLY BUILT CAR. THE PASSENGERS DOOR WILL NOT OPEN, A MECHANISM IN THE DOOR IS BROKEN. SINCE THE DOOR WON'T OPEN NO ONE SEEMS TO KNOW HOW TO REPAIR THIS PROBLEM. THE DOOR PANEL CAN NOT BE REMOVED FROM THE DOOR WITHOUT THE DOOR BEING OPEN. NEVER AGAIN WILL I BUY A KIA OF ANY KIND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10588073May 13, 2014EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THERE WAS A LEAK IN THE CABIN. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AC CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT WAS 22,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10587826May 12, 2014SUSPENSION
TL* THE CONTACT OWNS A 2012 KIA RIO. THE CONTACT STATED THAT THE REAR TIRES BECAME WORN PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS A BENT SPINDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 41,000. UPDATED 08/21/2014*LJ THE CONSUMER STATED BOTH SPINDLES AND THE STABILIZER BAR WERE BENT. THE BEARINGS WERE NOT RIDING TRUE ON THE SPINDLE. UPDATED 08/26/2014 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585670April 30, 2014STRUCTURE:BODY
TL- THE CONTACT OWNS A 2009 KIA RIO 5 LX. THE CONTACT STATED WHILE REVERSING THE VEHICLE, BOTH THE BRAKE PEDAL AND THE ACCELERATION PEDAL BECAME SEIZED. THEN THE CONTACT CRASHED THE REAR OF THE VEHICLE INTO A CONCRETE WALL. NO WARNING LIGHTS ILLUMINATED. THERE WHERE NO INJURIES THE CONTACT FILLED A POLICE REPORT WAS FILLED. THE MANUFACTURE WAS NOTIFIED. THE VEHICLE TO AN AUTO BODY SHOP (BRENDANS AUTO BODY - ELMSFORD NY 10523)THE FAILURE MILEAGE WAS 21,000. JW
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585473April 29, 2014AIR BAGS
TL* THE CONTACT OWNS A 2006 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PASSENGER FRONT OCCUPANT SENSOR MAT HAD FAILED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V244000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,400. UPDATED 7/8/14*CN UPDATED 07/14/2014 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10584938April 25, 2014WHEELS
TL* THE CONTACT OWNS A 2014 KIA RIO. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR WHEEL APPEARED TO LEAN OUTWARD. THE DEALER ROTATED THE TIRES BUT THE FAILURE WAS NOT CORRECTED. THE DEALER ALSO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 3,011 UPDATED 6/17/14*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10583900April 21, 2014STEERING
WHEN I MAKE A RIGHT TURN THE BELL RING AND IT STAY ON I AM NOT SURE IF IT IS IN THE DOOR THE RIGHT TURN OR STEER WHEEL COLUMN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10578486April 9, 2014AIR BAGS
I DID NOT HAVE AN ACCIDENT OR ANYTHING TO THAT NATURE. WE BOUGHT OUR DAUGHTER A 2013 KIA RIO. I WAS SITTING IN THE PASSENGER SEAT AND NOTICED THAT THE PASSENGER SEAT IS MUCH LOWER THAN TO DRIVERS SEAT. I REALIZED GOD FORBID IF THE AIRBAG GOES OFF, THE PERSON WILL BE HIT IN THE FACE INSTEAD OF THE CHEST. IM NOT SURE IF YOU CAN HELP ME, BUT IS THIS A DEFECT IN THE CAR. I FOUND IT ODD. THE CAR WAS BOUGHT AT AUTOWORLD KIA IN EAST MEADOW NY. THANK YOU FOR YOUR HELP *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10577020April 3, 2014AIR BAGS
I WAS DRIVING DOWN THE ROAD IN MY 2006 KIA RIO. ( NEVER BEEN IN ANY AUTO ACCIDENT OR HAD FRONT END DAMAGE) WHEN MY AIRBAG LIGHT CAME ON AND STAYED ON.AS TO THIS COMPLAINT. KIA STATED IT IS APPROXIMATELY $ 400.00 TO $ 800.00 DOLLARS OUT OF CONSUMERS POCKETS TO FIX. I FEEL KIA CORP. SHOULD COVER THIS PART SINCE ITS A SAFETY ISSUE. OR AIRBAGS WILL NOT DEPLOY AND THERE IS ANOTHER CASE LIKE GM . LET'S GET ON THIS MAJOR ISSUE AND RECALL ALL KIA S.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572593March 15, 2014ENGINE, VEHICLE SPEED CONTROL
I HAVE A 2005 KIA RIO (VIN PROVIDED LATER) PURCHASED 2006, LOW MILES. SUMMER 2011 CAR STALLED, STOPPED & CHECK ENGINE LIGHT CAME ON & HAD IT TOWED TO THE NEAREST SHOP, NTB. REPLACED TIMING BELT & NO DAMAGE TO MY MOTOR. I FOUND OUT THE TIMING BELT NEEDED CHANGING AT 60K MILES (MINE WAS LOWER). THE MECHANIC WASN'T ABLE TO DETERMINE A REASON FOR THE CHECK ENGINE LIGHT. ANOTHER SUGGESTED A BAD SENSOR & WIPED SOMETHING OFF UNDER THE HOOD. THE LIGHT WENT OFF AFTER DRIVING LESS THAN 5 MILES. REPLACED THE ALTERNATOR APRIL 2013 (NEW ALTERNATOR, BELT & PARTS STILL UNDER WARRANTY). JUNE 2013 THE CHECK ENGINE LIGHT STARTED COMING ON WHEN PARKED UPWARD ON AN STEEP HILL, ESP WHEN OUTSIDE TEMP WAS VERY HOT (TX). THE LIGHT WOULD REMAIN ON UNTIL AFTER PARKING IT IN A COVERED GARAGE & DRIVING HRS LATER. JULY 2013 MANDATORY CAR INSPECTION. WEEK OR 2 LATER, PROBLEMS W/ RPM STARTED; DURING TAKE AFTER IDLE. ABOUT 2WKS LATER, AC SPEED SUDDENLY SLOWED & BECAME WARMER. 2DAYS LATER CHECK ENGINE LIGHT ON & A STRANGE NOISE NEAR THE DRIVER'S SIDE. AGAIN, TOWED TO THE NEAREST SHOP, THE SAME NTB. ALL ELECTRICAL COMPONENTS WAS STILL WORKING. AT THE SHOP THE CAR STARTED BUT NOT LONG. THEY WERE PUZZLED. AFTER 2DAYS I WAS TOLD MY MOTOR WAS BAD & NEEDED REPLACED. NO ONE HAD AN EXPLANATION.I HAD TO HAVE MY CAR, ONLY TRANSPORTATION FOR ME & MY KIDS TOWED HOME. I TALKED TO DIFFERENT MECHANICS THAT AGREE I HAVE A BAD SENSOR & CATALYST WHICH CAUSED MY MOTOR TO LOCK (PRE-IGNITION). THERE ARE SEVERAL BLOGS/ARTICLES W/THIS SAME PROBLEM. HOWEVER, KIA HAS NEVER SAID ANYTHING ABOUT THE 2005 RIO FUEL PROBLEMS, ONLY THE 2004 & SUPPOSEDLY CORRECTING IT. BUT IT WASN'T & MECHANICS CAN'T DIAGNOSE IT. SOMETHING IS WRONG & NEEDS INVESTIGATING. A FATAL ACCIDENT COULD HAVE OCCURRED IF I HAD BEEN DRIVING ON THE HWY. KIA SHOULD TAKE RESPONSIBILITY FOR LOST $ AND TIME BC THEY ONLY BANDAGED THE PROBLEM & NOT ACTUALLY FIXING IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10565984February 26, 2014ENGINE, ELECTRICAL SYSTEM
MY 2012 KIA RIO CAUGHT FIRE THE OTHER DAY. I PULLED INTO THE DRIVEWAY, WENT INTO THE HOUSE TO PUT MY LAPTOP DOWN. I HAD SHUT THE CAR OFF. CAME BACK OUT TO GRAB SOME STUFF FROM THE TRUNK AND THE CAR WAS SMOKING FROM THE HOOD. THOUGHT IT HAD OVERHEATED. PULLED HOOD RELEASE AND WENT TO OPEN THE HOOD WHEN I REALIZED FLAMES WERE COMING FROM THE RIGHT SIDE OF THE ENGINE AREA. TRIED PUTTING THE FIRE OUT WITH A GARDEN HOSE & WAS INSTRUCTED BY 911 TO GET AWAY FROM THE VEHICLE. CAR ENDED UP BURSTING INTO FLAMES. FIRE DEPARTMENT HAD TO COME AND EXTINGUISH. CALLED KIA AND THEY ARE TAKING THEIR TIME AT RESPONDING. I AM CONCERNED THAT THIS MAY BE A BIGGER PROBLEM AND EFFECT MORE PEOPLE. PUTTING LIVES AT RISK FOR INJURY AND POSSIBLE DEATH. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10565713February 24, 2014TIRES
APPROXIMATELY A YEAR AGO I PURCHASED FOUR (4) NEW FIRESTONE CONTROL PLUS TIRES. THE TREAD BELTS ARE SEPARATING AND YOU CAN SEE LARGE CRACKS INTO THE TIRES. THE TIRES HAVE APPROX. 75% THREAD LIFE. I HAVE NEVER OWNED TIRES OF THIS QUESTIONABLE QUALITY. HOPEFULLY, FIRESTONE DOES NOT WANT TO BE CONTRIBUTING TO HIGHWAY DEATHS? AS A SCHOOL TEACHER, THIS COULD MAKE SOME OF MY STUDENT'S SAD...! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0