Kia Rio Complaints

1,336 consumer complaints on file.

#11091239May 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA RIO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A THUMPING NOISE AND BLACK SMOKE EMERGED FROM THE TAIL PIPE. ALSO, THE OIL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO LOSE POWER UNTIL IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER (SOUTHSIDE KIA, 9401 ATLANTIC BOULEVARD, JACKSONVILLE, FLORIDA 32225) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11090374April 26, 2018
ENGINE
ENGINE FAILURE WILL DRIVING ON THE HIGHWAY. ENGINE STARTED KNOCKING AND OIL LEAKED OUT OF THE CAR AND IT BLEW UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083201April 4, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 KIA RIO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE, BUT THE ENGINE CONTINUED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES WHILE AT A STOP OR TRAFFIC LIGHT. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES TO ACCELERATE. THE VEHICLE WAS TAKEN TO TEAM KIA (1215 SCALP AVENUE, JOHNSTOWN, PA 15904, 814-266-8611) WHERE THE DEALER TEST DROVE THE VEHICLE; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS DIAGNOSED, BUT A FAILURE CODE WAS NOT LOCATED. THE DEALER DETERMINED THAT THE FAILURE OCCURRED DUE TO LOW GRADE FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 915.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081771March 28, 2018
UNKNOWN OR OTHER
SINCE JANUARY MY 2010 KIA RIO HAS STALLED AT TRAFFIC STOPS. IT USUALLY STARTS AGAIN AFTER SEVERAL TRIES, ALTHOUGH RECENTLY IT NEEDED A JUMP START. I'VE TAKEN IT TO THREE MECHANICS WHO ALL SAY THEY CAN'T FIND A CODE OR WHAT THE PROBLEM IS. I'VE TRIED GAS ADDITIVE, NEW CRANK SHAFT SENSOR, TUNE UP. NOTHING WORKS. I'VE CALLED KIA CUSTOMER SERVICE. THERE ARE NO RECALLS BUT I STILL HAVE A CAR I THINK IS UNSAFE TO DRIVE. I'VE STALLED IN RUSH HOUR TRAFFIC ON CITY STREETS AND STATE ROADS SEVERAL TIMES. I HAVE A CASE NUMBER WITH KIA, AND PLAN TO TAKE IT TO KIA DEALERSHIP IN ONE MORE EFFORT TO FIND CODE OR WHAT'S WRONG. I DON'T HAVE REPAIR INVOICES HANDY BUT HAVE SPENT MORE THAN $500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076238March 5, 2018
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2013 KIA RIO. EVER SINCE THE VEHICLE WAS PURCHASED, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE SUDDENLY DUE TO AN INTERNAL ENGINE FAILURE. THE DEALER (BOB BELL KIA OF BALTIMORE, 7900 EASTERN AVE #1, BALTIMORE, MD 21224, (410) 288-2500) INITIALLY DIAGNOSED THAT THERE WAS A WRENCH UNDER THE HOOD, BUT HAD BEEN THE ONLY REPAIR FACILITY SERVICING A VEHICLE, THE SECOND TIME, THE THROTTLE BODY WAS REPLACED. DURING THE THIRD REPAIR, THE ENGINE ASSEMBLY WAS REPLACED, BUT THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. ALSO, THE SERVICE ENGINE INDICATOR REMAINED ILLUMINATED WITHIN LESS THAN 30 DAYS OF THE THIRD REPAIR FROM THE DEALER WITH NO REMEDY. THE VEHICLE WAS TAKEN TO AN INSPECTION STATION WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SENSOR RELATED TO THE THROTTLE. THE MANUFACTURER ISSUED 15 TSBS ON THE ENGINE, BUT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075707March 1, 2018
AIR BAGS
B-1446 PASSENGER AIRBAG SEAT OCCUPANCY SENSOR FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072864February 14, 2018
SEAT BELTS, AIR BAGS
TL* THE CONTACT'S NEPHEW OWNS A 2015 KIA RIO. WHILE THE CONTACT'S NEPHEW WAS DRIVING 30 MPH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INDEPENDENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE DRIVER AND PASSENGER SIDE SEAT BELTS LOCKED, BUT FAILED TO UNLOCK. THE CONTACT'S NEPHEW AND THE PASSENGER SUSTAINED BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEMONTROND KIA (14101 NORTH FWY, HOUSTON, TX 77090), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND AN ENGINEER WAS SENT OUT TO INSPECT THE VEHICLE. AN ENGINEER STATED THAT THERE WAS SIGNIFICANT DAMAGE TO THE TRANSMISSION AREA AND THE SUBFRAME WAS VISIBLE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11072464February 13, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2015 KIA RIO. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE VEHICLE TURNED OFF INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES WHENEVER THE GEAR SHIFT LEVER MOVED FROM AUTOMATIC TO MANUAL TRANSMISSION MODE. THE CONTACT STATED THAT THERE WAS AN INADVERTENT SWITCH FROM AUTOMATIC TO MANUAL MODE WITH THE SLIGHTEST OF TOUCH TO THE GEAR SHIFT LEVER. THE VEHICLE WAS TAKEN TO JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN LOCATED AT 5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AUTOMATIC/MANUAL MODE WAS A FEATURE OF THE VEHICLE AND THAT THERE WAS NO WAY TO REMOVE THE FEATURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,437.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067027February 5, 2018
AIR BAGS
BOTH DRIVER AND PASSENGER AIR BAGS DEPLOYED IN MY 2015 KIA RIO WHILE DRIVING ON A DRY SMOOTH ROAD IN A NEIGHBORHOOD FOR NO REASON. THERE WERE THREE PEOPLE IN THE CAR, AND THE PASSENGER WAS INJURED FROM THE AIR BAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11067119February 5, 2018
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2007 KIA RIO. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO FUNCTION PROPERLY. RALLY KIA (438 AUTO VISTA DR, PALMDALE, CA 93551, (818) 492-3800) WAS UNABLE TO PROVIDE A SOLUTION TO REPAIR THE VEHICLE. THE SECOND DEALER (GALPIN KIA, 8425 SEPULVEDA BLVD, NORTH HILLS, CA 91343) PROVIDED A SPECIFIC DIAGNOSIS WITH INSTRUCTIONS THAT THE CONTACT FOLLOWED FOR MORE THAN A YEAR, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD PROVIDE A FOLLOW-UP RESPONSE TO DETERMINE A SOLUTION. THE CONTACT WAS WAITING FOR A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062844January 15, 2018
STRUCTURE:BODY
DRIVER SIDE DOOR LOCK DOES NOT ALWAYS WORK. WHEN LOCKED FROM INSIDE THE CAR YOU HAVE TO CRAWL OUT THE PASSENGER SIDE AND GO AROUND TO DRIVER DOOR, PUT THE KEY IN THE LOCK AND WIGGLE THE INSIDE DOOR LOCK LEVER. SOMETIMES IT TAKES MINUTES TO GET IT TO UNLOCK. IF YOU WERE TO HAVE TO EXIT THE VEHICLE QUICKLY IT WOULD NOT BE POSSIBLE. THIS HAS HAPPENED MULTIPLE TIME IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061093January 8, 2018
ENGINE
THE ENGINE PERIODICALLY WILL STALL FOR 2-3 SECONDS, USUALLY WHEN STARTING A LEFT TURN FROM A STOP. THIS CAN PROVE HAZARDOUS IN A BUSY INTERSECTION. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR 12 OCTOBER 2015. THE DEALER STATED THE "HESITATION" WAS A NORMAL FUNCTION OF THE ENGINE COMPUTER'S "ACCLIMATION" TO THE DRIVER. IT HASN'T ADJUSTED TO ME, AND I'M AFRAID TO LET MY WIFE OR DAUGHTER DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061139January 8, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2007 KIA RIO. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, SHE ATTEMPTED TO APPLY THE BRAKES, BUT APPLIED THE ACCELERATOR PEDAL BY MISTAKE. AS A RESULT, THE CONTACT'S DAUGHTER CRASHED INTO THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT'S DAUGHTER SUSTAINED A NECK AND BACK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11041161October 30, 2017
UNKNOWN OR OTHER
WHEN I TURNED MY RIGHT SIGNAL LIGHT ON THE FRONT AND REAR WINDSHIELD WIPERS CAME ON AND THE HIGH BEAM LIGHT ICON STARTED FLASHING ON THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040984October 29, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING HOME WORK ON THE FREEWAY AND HAD ONLY BEEN ON THE ROAD FOR 15 MINUTES. IT WAS RUSH HOUR TRAFFIC AND HAD MY WINDOW DOWN WHEN I NOTICED AND ELECTRICAL BURNING SMELL. I THOUGHT IT MIGHT BE FROM FROM SOMETHING OUTSIDE AND KEPT DRIVING. THE SMELL GOT STRONGER AND STRONGER. AFTER JUST A COUPLE MINUTES OF FURTHER DRIVING SMOKE STARTED POURING IN FROM MY DEFROST VENTS. I GOT THE VEHICLE TO THE SIDE OF THE ROAD AND JUST AS I GOT OUT FLAMES WERE COMING FROM UNDER THE HOOD OF THE CAR AND IT WAS TOTALLY ENGULFED IN SECONDS. THE CAUSE OF YET UNKNOWN AND UNDER INVESTIGATION FROM MY INSURANCE COMPANY. THE VEHICLE HAS NEVER NEEDED ANY WORK DONE TO IT AND JUST PASSED THE MARYLAND STATE INSPECTION FOR REGISTRATION 6 WEEKS PRIOR TO THIS HAPPENING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11035573October 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF TALLAHASSEE LOCATED AT: 2755 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 666-5407, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035893October 23, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2016 KIA RIO. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, AN ABNORMAL SOUND WAS PRESENT. THE CONTACT HEARD SOMETHING DRAGGING IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB SIGHT INDEPENDENCE KIA (1700 S. NOLAND ROAD, INDEPENDENCE, MO 64055) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS LIKELY CAUSED BY THE OWNER. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030684October 1, 2017
AIR BAGS, POWER TRAIN
ON AUGUST 22 2017 8:45 PM WHILE I WAS DRIVING DOWN A CITY STREET MY DRIVER SIDE AIR BAG DEPLOYED, FOR NO REASON CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND RUN OVER A MEDIAN IN THE ROAD. I PROCEEDED TO PULL INTO A PARKING LOT TO AVOID ANY FURTHER INCIDENT AND INSPECT ANY DAMAGE TO MY CAR. WITH THE CAR STILL RUNNING, I WALKED THE PERIMETER OF THE VEHICLE TO SEE IF THERE WAS ANY DAMAGE TO THE VEHICLE, WITH NO BODILY DAMAGE VISIBLE I DECIDED TO DRIVE IT HOME. THE NEXT MORNING, I WENT TO CHECK ON MY KIA RIO AND FOUND TRANSMISSION FLUID ALL OVER THE GROUND. I CALLED MY INSURANCE AND REPORTED WHAT HAD HAPPENED. THEY SAID I SHOULD CONTACT KIA CORPORATION AND REPORT THE AIR BAG FAILURE I DID AS REQUESTED. THEN HURRICANE HARVEY HIT THE AREA AND DELAYED ANY ACTIONS TAKEN. AFTER ABOUT A WEEK KIA TOWED THE CAR TO THEIR LOT FOR INSPECTION. KIA ASKED WHAT I WANTED, I REPLIED REPAIR OR REPLACE MY DEFECTIVE VEHICLE. THEY WROTE A REPAIR COST ESTIMATED AT $9200.00 AND SAID THAT THE AIR BAG WAS NOT A RECALL ITEM AND DENIED MY CLAIM AFTER ANOTHER WEEK PASSED. I HAD TO FILE THE CLAIM ON MY INSURANCE AT THAT TIME AND SEND IT TO ANOTHER SHOP FOR INSPECTION. ANOTHER WEEK PASSED BEFORE MY INSURANCE FILED IT A TOTAL LOSS. AFTER ALL THIS LOST TIME FROM WORK AND RENTAL COST EXPENSES THAT HAVE YET TO BE REIMBURSED. THEN HAVING TO GO FIND A CAR THAT I FEEL WOULD BE TRUSTWORTHY AND DEPENDABLE AFTER THESE SET OF CIRCUMSTANCES HAS PROVED TO BE DIFFICULT. REFINANCING ANOTHER CAR INSURING IT. I DON'T FEEL KIA CORPORATION HELD UP THEIR RESPONSIBILITY OR LIABILITY IN THIS SITUATION. AFTER FURTHER RESEARCH ON THE INTERNET I DISCOVERED THAT KIA HAD MANY AIRBAG RECALLS IN PREVIOUS YEARS, AND AIRBAG FAILURES IN OTHER KIA AUTOMOBILES ACROSS MULTI-YEAR MODELS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11030751October 1, 2017
AIR BAGS
AIRBAG LIGHT STAYS ON, CAR HAS LITTLE OVER 87,000 MILES STRICTLY DEALER MAINTENANCE NO RHYME OR REASON TO EXPLAIN THE LIGHT. NO ACCIDENTS NO LIQUIUD SPILLS ON ANY SEATS DEALER STATED COST COULD BE UP TO $2000.00 DEPENDING ON WHAT THE $245.00 DIAGNOSTIC SNOWS. I CAN NOT U UNDERSTAND HOW A SAFETY FEATURE UUS NOT COVERED FOR MUCH LONGER. HELL MY CATALYTIC CONVERTER GAS A LONGER WARRANTY. MY DEALER TELLS ME THEY ARE SEEING MORE AND MORE KKA VEHICLES COMING IN WITH SIMILAR PROBLEMS WITH ALMOST EXACT YEARS AND MILEAGE. THAT TELLS ME THERE IS A ISSUE. KIA NEEDS TO STEP UP AND ADDRESS THIS SAFETY ISSUE. I HAVE 2 OTHER CARS THAT ARE OLDER AND NEVER BAD A AIRBAG LIGHTG ON. MY 02 AVALANCHE HAS 237,000 MILES ON IT. NEVER A ISSUE. MY 99 CHEVY EXPRESS VAN 347,000 MILES ON IT ZERO AIRBAG LIGHTS EVER! WHY DOES A 5 YEAR OLD CAR WITH 87,000 MILES HAVE IT? GOVERNMENT NEEDS TO ISSUE A SAFETY RECALL BEFORE SOMEONE IS INJURED OR DIES DUE TO CHEAP PARTS BEING USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025330September 25, 2017
SEAT BELTS, AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 KIA RIO. WHILE DRIVING 7 MPH IN TRAFFIC, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD, BUT THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S BODY STRUCK THE STEERING WHEEL. THE CONTACT SUSTAINED CHEST, NECK, SHOULDER, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BILL BYRD KIA (2435 E 15TH ST, PANAMA CITY, FL 32405, PHONE NUMBER: (850) 872-0444) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER INFORMED THE CONTACT THAT NHTSA MADE THEM INSTALL THE WARNING LIGHTS FOR PUBLIC SAFETY, BUT IT DID NOT MEAN THAT THEY HAD TO WORK OR ILLUMINATE. THE APPROXIMATE FAILURE MILEAGE WAS 43,128.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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