Kia Rio Complaints

1,336 consumer complaints on file.

#11439628November 7, 2021
ENGINE
Will not start early morning, use about 3 quart oil a week, before warranty ran out Kia dealer check out and said to drive it another 900 miles, which made no sense, and bring back in Then they said it was out of warranty, what a scam Kia dealership is.they had overfill oil level 3 times before this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438819October 31, 2021
ENGINE
After two weeks of buying the car from a dealer, I was driving and I heard a noise in the engine, when I checked it had almost no motor oil. I have changed the oil and filter, but it consumes 2 quarts every 2 weeks (less than 1,000 miles). This has been happening since April 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437753October 22, 2021
UNKNOWN OR OTHER
The trunk latch is broken and does not open with safety latch. Why is my car not on the list for the recall on this particular problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436781October 14, 2021
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
On 10/02/2021 - Was at a stop, put car in drive press the peddle car accelerated at high speed, miss another car and hit tree. Accident cause by acceleration issue with KIA Rio. Need advice on how to get KIA to replace total vehicle. Auto Insurance is just calling it a accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11434092September 23, 2021
AIR BAGS
The contact owns a 2014 Kia Rio. The contact stated that the vehicle was consuming approximately 1/2 to 1 quart of oil per day. The air bag and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic who informed the contact the catalytic convertor was not operating as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433156September 16, 2021
UNKNOWN OR OTHER
Vehicle caught on fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11432586September 11, 2021
STRUCTURE:BODY
My Rio's trunk latch mechanism has failed for the second time. I know there may be recalls for other model years. But 2017 models may also be affected. The trunk latch mechanism will fail without warning. The remote release will not open the trunk, the key/lock will not open the trunk. Most worrisome is that the inside emergency release will not open the trunk. I checked by climbing into the trunk through the fold-down rear seat back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432051September 7, 2021
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
We purchased a very low miles (42K) Kia from the dealer as a 2nd owner. In less than 6 months the car has serious safety issues. The vehicle shuts off and stalls while idling at stop lights, stop signs or slow traffic with no warning. All other powered components like radio, lights etc remain on and functioning. The car is hard to start after the vehicle shuts off and has stalled and takes multiple tries to turn over. When accelerating the vehicle will randomly not respond at all to the gas pedal, will not increase speed, RPM will not move and the car will not respond. When the car does accelerate, it will sputter and rpm will increase dramatically. This is very dangerous to those driving and those on the road. If the vehicle does not respond to acceleration the risk to the driver and occupants is serious. There could be an accident from oncoming traffic both rear and from behind. There is great life threatening risk. Local mechanic stated the car throws no codes when diagnosed, and there is no check engine light on. Kia knows their vehicles have this issue and has recalled many other models in the same years. There are multiple identical NHTSA.GOV complaints noting identical vehicle problems. The problem is not able to be found with diagnostic. The KIA RIO should be recalled and repaired immediately. The car was sold with serious safety issues. There was a class action even that did not proceed that alleges the gamma engines cause sudden stalling, excessive oil consumption, engine failures and fires in the vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430119August 23, 2021
ENGINE
The contact owns a 2014 Kia Rio. The contact stated that while driving at various speeds, an abnormal knocking noise would emit from the engine. The contact stated that she was uncertain if any warning lights had appeared on the instrument panel. The contact took the vehicle to an independent mechanic who informed her that there may be a recall on her vehicle. The contact then took the vehicle to a dealer where they informed her that she needed a new engine and diagnosed the vehicle with engine failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426306July 24, 2021
UNKNOWN OR OTHER
Car was stolen due to defective alarm system . I feel every one should know that Kia doesn’t care enough to protect its customers with a full alarm system on the car . Thieves stole my and others cars by breaking the passenger window and climbing in and starting the car with a usb stick. What in the world is that ? Like how does your alarm not sound when a window is broken if the alarm is working A1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426190July 23, 2021
UNKNOWN OR OTHER
My Kia Rio 2020 had the check engine light come on today. The engine coolant temperature gauge went all the way to the Hot mark. The car is one year old and and has 60093 miles on it. The dealership Demontrond Kia refused to repair it under warranty. I called Kia corporate and was told the same thing. This is unacceptable. My expectation is that they will repair this issue for no cost. As all maintenance has been done at the dealership. I have not noticed any fluid leaks nor have I been told when at the dealership about any fluid loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426082July 23, 2021
SERVICE BRAKES
On the way to work, I had the brake pedal pressed waiting for a traffic signal to change. After it changed to green, I released the brake pedal and depressed the gas pedal, only for the vehicle not to move forward - as if the brake was still being applied. I took my foot off the gas pedal, waited a second or two, then tried the gas pedal again and it still did not move. I was at the traffic signal for nearly 10 seconds with nothing touching the brake pedal and unable to drive forward. The vehicle did not turn off, display any warning lights, or any signs of other trouble. The parking brake was not applied and the vehicle was in Drive. After putting the vehicle in reverse and back into drive while still stopped at the traffic signal, the car resumed normal operation. The vehicle has less than 200 miles, bought brand new from the dealership a few days prior and has only gone for a car wash at the dealership aside from normal daily commute. The problem has not been reported to the dealership or manufacturer at the time of this report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425950July 22, 2021
POWER TRAIN
The contact owns a 2020 Kia Rio. The contact stated that he was a former service technician and that while driving and stopping at a stoplight, the traffic light turned green and the contact depressed the accelerator pedal however, the vehicle idled and stalled for a few seconds before inadvertently accelerating and crashing into the vehicle in front. The contact stated that the failure recurred intermittently on several occasions. The contact attempted to take the vehicle to the local dealer to be inspected however, the dealer was unable to inspect the vehicle for a month. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,714.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11423731July 7, 2021
ENGINE
The contact owns a 2015 Kia Rio. The contact stated while driving 10-15 mph, he heard an abnormal loud clicking sound coming from the engine. There were no warning lights illuminated. The contact was able to drive to a nearby gas station, where he noticed the engine oil had spilled and the piston and the connecting rods had fractured. The vehicle was towed to the residence. The vehicle was not diagnosed nor repaired. The dealer was made aware of the failure and informed the contact that he would be responsible for the cost of the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423186July 2, 2021
ENGINE, FUEL/PROPULSION SYSTEM
Catalytic converter has failed at 80,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421816June 22, 2021
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2018 Kia Rio. The contact stated while attempting to open the rear trunk a clicking noise was heard coming from the trunk as the trunk failed to open. The contact attempted multiple times to open the trunk but it would not open. The contact took their vehicle to a local dealer who inspected the vehicle and diagnosed the failure as the latch for the trunk was broken and that the only way to repair the failure was to break the latch from the inside of the trunk. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 17,570.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421680June 21, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
On May 29th 2021 my 2016 Kia Rio engine caught on fire after multiple attempts of letting Kia know that my engine had a possible recall/detect. I was told that my car wasn’t apart of the recall list of considered on the list of the 1.6 million or billion others who’s engines have blown up as well. I have paper work/trail of recent mechanical work/mechanics informing me with “possible recall issues as well”. Paid for an oil change May 21st, visited the mechanic and 8 days later my car was in flames at an EXXON gas station pump, literally traumatized.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11420741June 13, 2021
AIR BAGS, SEAT BELTS
The air bags malfunction they didn’t go off and seatbelt didn’t lock on impact. Yes my safety was at risk. I keep calling them and they not do pick up the phone I get transferred back to the receptionist. The insurance company is doing their inspection the police as well. No warnings.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11419335June 2, 2021
ENGINE
Last night, my car ran exactly as usual. No warning lights on the dash. No strange sounds. This morning when I started the car, there was a weird ticking sound coming from the engine. I decided to take the car into the shop. About a mile from home, it began to have trouble with acceleration and would randomly stall for a fraction of a second before catching again. The ticking sound became unbearable just as the check engine light and oil level lights turned on, so I pulled over and called a tow truck. After inspection at the auto shop, my beloved car was diagnosed with premature engine failure. The mechanic explained that this engine consumed oil rather than just using it to lubricate the moving parts, meaning that even religious oil changes are not enough. Had I continued driving instead of calling a tow, my car likely would have caught fire! Now I have no car (well a car but no engine) and because I am the second owner, the warranty doesn't apply to me. I have been a loyal Kia and Hyundai owner despite bad publicity over the years because I saw major improvements and innovative growth in the company. Kia tells me that because there is no active recall on the engine and I don't qualify for the warranty, there's nothing they can do. Please note they are actively involved in a lawsuit with the goal of recalling the 1.6L Gamma engines in Kia Rio 2015 for this very reason! There are a small percentage of defective engines that pose a fire risk in these cars. Raising awareness by contacting the company directly and reporting to NHTSA is the only way that Kia/Hyundai might do something about it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418755May 27, 2021
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
The contact owns a 2020 Kia Rio. The contact stated while driving through an intersection, another vehicle ran a red light and crashed into the left front passenger side of the vehicle. The contact stated that the seat belt detached from the base. The air bags failed to deploy. A police report was filed. The contact sustained broken teeth, a split tongue, a broken hand, a concussion, and an abdominal contusion that required medical attention. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 5,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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