Kia Optima Complaints

7,843 consumer complaints on file.

#11623574November 5, 2024
ENGINE
While driving my car Engine just cut off, and now it has a knocking noise, miles on the car 94739. Its my understanding that there is a recall on the engine for this reason issued in 11/2023 the car Manufacture refuse to replace engine. Car was taken to Kia New Port Richey, were the car was purchased on 01/08/2017. The safety problem is when engine shut down while driving in the middle of the road, no warning lights came on until after the engine turned off. its my understanding that the engine is blown. i called Kia Motors and they said will not replace engine because i did not take car in for the recall, and i was unaware there was such a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623603November 5, 2024
UNKNOWN OR OTHER
Paint is coming off all over the car. You may look at it at any time. This is a safety concern for our environment and to the child in my home. She likes to attempt to eat or at least put everything in her mouth. It is very visable. No No, The first bit of paint started coming off around a year ago and has progressively gotten worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623392November 4, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The front and rear windows come down unexpectedly. The power controls do not control the windows. This is especially dangerous when younger children are riding in the car and can reach their hands out the windows because the windows just come down. I have to manually lift my windows up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623453November 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2012 Kia Optima. The contact stated the vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic) was performed; however, after the repair, the A/C system became inoperable, and the front passenger's side window failed to roll up or down when engaging the power window switch. The dealer was notified of the failure, but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623469November 4, 2024
ENGINE
THE CAR WAS BOUGHT WITH 88K MILES AND USES OIL BADLY AND ITS GOT 92K MILES AND ITS BASICLY NEW I SEEN RECALLS FOR SUCH PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623502November 4, 2024
UNKNOWN OR OTHER
The window regulators in my 2016 Kia Optima have/are failing. The white drum gear that rolls the window up/down shreds and the window falls. My safety is put at risk with this due to the fact that if the window glass were to drop abruptly, it would shatter. To add to the matter, I was out of town this past weekend when another one of my windows failed and had I had not known how to pull the door apart and pull the window back up and tape it, I could have been at major risk of robbery or more. The problem has been reproduced 3/4 times on my car so far. The first time was about a year ago, I repaired the issue myself (costly). Now i have 2 more windows that have failed and i have tape holding them up until i can afford to fix them because Kia charges an ungodly amount to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623159November 1, 2024
AIR BAGS
I was in an accident on 10/18/24 where a person switched lanes and hit the front end of my vehicle. My airbags didn't deploy.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11622889October 31, 2024
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima Hybrid. The contact stated that upon starting the vehicle, the ABS and engine warning lights illuminated. The contact called the local dealer and was informed that the failure was not related to the repair of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 43,494.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622899October 31, 2024
STEERING
In cold weather my car will not start. Gas is in the car and all the lights come on. Would have to crank car multiple times for it to to start or it will not start at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622750October 30, 2024
UNKNOWN OR OTHER
As of today all 4 of my power windows have failed. The first was in Feb, 2 in AUG (50K miles) and the last one today. Looking at the failed parts it matches Kia TSB#300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622770October 30, 2024
STEERING
The contact owns a 2011 Kia Optima. The contact stated while driving 25 MPH, there was a notchy feel in the steering wheel. The vehicle was taken to an independent mechanic, where it was diagnosed, and the failure was linked to TSB Number: CHA060. The mechanic determined that the steering coupler needed to be replaced. The mechanic ordered the part for the repair. The vehicle was not yet repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under TSB Number: CHA060; due to the mileage on the vehicle. The failure mileage was approximately 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622702October 30, 2024
AIR BAGS, SEAT BELTS
The contact owns a 2020 Kia Optima. The contact received notification of New Vehicle Limited Warranty Extension (Illumination of Air Bag Warning Light); however, the part to do the repair was not yet available. The contact stated that while starting the vehicle, the air bag warning light illuminated. The seat belt alarm chimed while the front driver seat belt was buckled. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 42,860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622422October 29, 2024
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2019 Kia Optima. The contact stated while driving approximately 65 MPH, the vehicle made an abnormal knocking sound and started vibrating and shuddering. The contact stated that the vehicle started to lose motive power and failed to respond upon depressing the accelerator pedal. The vehicle stalled and failed to restart. The contact stated that the check engine warning light illuminated while attempting to restart the vehicle. Additionally, the contact stated that the vehicle had previously experienced engine failures and electrical fuse failures. The contact stated that the 12-volt battery was previously replaced three times. The contact had taken the vehicle to two local dealers. The second dealer referred the contact to the manufacturer for assistance. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622616October 29, 2024
UNKNOWN OR OTHER
My concern is the paint on my 2014 Kia Optima SXL. It is chipping on all areas of my vehicle. I purchased this vehicle brand new on April 19, 2014 and have had all maintenance and recalls updated. I am extremely happy with this vehicle and hope to enjoy it for many years to come. My vehicle has been never through a commercial car wash. I have always hand washed it. I have several chips throughout the car and a large one on the rear pillar. My paint color is snow pearl white. Because of this on-going issue, I feel that I need the repairs done immediately so that I can continue the upkeep and assurance that my vehicle will last for many years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622155October 27, 2024
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
Complaint Summary: I am the current owner of a 2014 Kia Optima, which is affected by recall 23V652 related to the Hydraulic Electronic Control Unit (HECU). The vehicle was imported to the UAE, and the recall was not addressed by the previous owner. As a result, I am now facing significant safety issues. Since taking ownership, I have encountered multiple engine problems, including sudden power loss, severe vibrations, and abnormal behavior from the throttle. These symptoms align with the issues outlined in the recall notice, indicating that the vehicle may pose a safety risk to me and other road users. Despite my efforts to diagnose the problems, I have already incurred costs exceeding 13 AED on various repairs and diagnostic services, all while being unaware of the existing recall. It was only recently that I discovered the recall information online, which has heightened my concern regarding the safety of my vehicle and the potential for further complications. Given these circumstances, I am requesting assistance from the NHTSA in resolving this recall issue and guidance on how to proceed with the necessary repairs while the vehicle is registered under my name in the UAE. It is crucial for me to ensure the safety of my vehicle for my own protection and for the safety of others on the road. I appreciate your attention to this urgent matter and look forward to any support you can provide. Please let me know if further information or documentation is needed Thanks alot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622174October 27, 2024
ENGINE, POWER TRAIN, STRUCTURE:BODY
Power train and engine failure and causing my Kia to catch on fire at 11:30 coming back home from work. I was Driving home and smell smoke and car was shaking and when I stopped at the highway to open and look fire was on while driving and I had to call 911 and stop the fire. I had some fire extinguisher in the car I stopped the fire and towed the car and I replaced engine and powered train For over $9000 between repairs and labor and transmission and engine
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11622061October 26, 2024
STRUCTURE:BODY
PAINT CAME OFF OF THE HOOD AND TRUNK (PEARL WHITE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621493October 23, 2024
VISIBILITY
The contact owns a 2012 Kia Optima. The contact stated that the front passenger's side window failed to roll up or down as needed. The vehicle was taken to the dealer; however, the contact was unaware of the diagnostic result, nor the parts that needed to be replaced to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621536October 23, 2024
EXTERIOR LIGHTING
Kia Optima headlights turn off randomly while on automatic. This dangerous issue has been investigated on other Kia models by the NTSB, which them prompted Kia to issue a recall. I have found many, many posts on car and Kia forums about headlights shutting off while driving at night with the Kia Optima (as well as other Kia items). It's very scary and very hazardous. This is a widespread issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621162October 22, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
While driving at night if the headlights will randomly turn completely off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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