Kia Optima Complaints

7,843 consumer complaints on file.

#11645823March 2, 2025
AIR BAGS, POWER TRAIN, EXTERIOR LIGHTING
Power train: at low idle or while slowing down, the car will lose power for a minute until you get on the accelerator and it all comes back on. Alternator had been replaced. And is going to be replaced again soon. Not sure if it's just a bad part. Power steering pump was replaced. The pulley seized. Unrelated. Lighting: third brake light constantly flickers. All Lighting including head lights flicker on and off. Worse when slowing down. Lights on dash board, dome, rear light and head light Bulbs have been replaced. At night when the head lights flicker I cannot see the road. Airbags: the air bag light on dash is always on. Codes have been ran and there are so many. Tried resetting codes it comes back on soon after. Not sure how to go about trying to fix it. All of this has been happening since I purchased the car in November 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645710March 1, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I have notice an ongoing issues with motor oil consumption. Over the past six months, I have added oil every 2,000 miles The Technicians at Oil Changers recently inspected my vehicle and recommended having it evaluated as the issue seems to be occurring more frequently. There are no warning lights displayed on my dashboard, I have not noticed any oil leaks where I park. While my car has been running fine,I want to insure there are no underlying issues. But most important me and my family’s safety and everyone’s when operating the vehicle. Please let me know the next steps for further inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645212February 27, 2025
ENGINE
My car is using a lot of oil and I have to change the oil every 2 thousand miles, oil light will come on and I check the oil and it shows the oil stick almost dry within 2,000 miles after having oil changed. The car will loose power and has a ticking noise in the motor. It’s frustrating to have to change the oil every 2,000 miles instead of every 3,000-5,000 miles like most vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645287February 27, 2025
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645355February 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Kia Optima. The contact stated while operating the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that the vehicle was hesitating and there was excessive oil consumption. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the piston rings were faulty, and the engine needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was contacted. The failure mileage was 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645433February 27, 2025
STRUCTURE:BODY
The paint on the vehicle is separating from the body. This vehicle is available for inspection at any time. The paint begins to peel and break off when it rains, and it washes into the drains. From there, it ends up on the grass where my young child plays, potentially getting on his hands and into his mouth. Additionally, animals like birds are picking at the paint on the grass. My insurance has verified this problem, and there were no prior signs that indicated any issues. Recently, following a storm, water started bubbling up beneath the paint, causing it to crack and eventually blow off. It started in a small area but with every rain gets worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645034February 26, 2025
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was experiencing an excessive oil consumption. The vehicle was taken to the dealer, where the contact was advised to complete an oil consumption test. The contact declined. The contact stated that upon driving approximately 500 miles after the oil change was performed on the vehicle, there was no oil left in the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that oil was leaking onto the spark plug. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645080February 26, 2025
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle went into emergency mode while in the highway system completely locked could not drive lost power and was forced to pull over and have vehicle towed, mechanic took a look indicated new alternator was required there for we purchased new alternator and new battery car turned on and same issue happened with in 20 minutes of test driving vehicle, this happened twice and could have cost our life’s! I am extremely disappointed and frustrated I have no means to fix the vehicle we used out saving to finally replace what we though was the issue but I’ve come across many same issues from other parties who experienced the same issue. The vehicle is paid off and we need assistance in fixing this issue it appears the engine or electrical issue at this point but I am scared to get on the road we have tried charging it back on but steering wheels locks up and dies a few minutes after please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644708February 25, 2025
ENGINE
Vehicle Check engine light started flashing on and off, Code thrown is a P1326 and vehicle went into limp mode, shutting down power essentially going down the highway. Oil burning is excessive, and replacement of oil is at 1-2 quarts every 2 weeks. Engine is not running smoothly. No warning signs of oil burn present until oil pressure light flickers on when taking a curve or sitting on a major incline. Kia Dealership is aware of an issue with the P1326 codes and bearing wear, however, year of vehicle seems to not be included in the original lawsuit and recall/safety notice from all indications. Engine was manufactured and is the same as the 2019 engine that is included. Engine seizure is potential at highway speeds which could cause major harm or death during travel without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644793February 25, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644816February 25, 2025
SERVICE BRAKES, HYDRAULIC
I am a owner of the Kia Optima 2013 and wish to fill a complaint with the dealership Luther Kia of Inver Grove for refusing to complete/resolve the safety recall of NHTSA #23V652. I attempted several times but was told by the staff, the remote start on my vehicle need to be removed and replaced in order for them to complete the safety recall. It would cost 200.00 to take it off and then, another 200.00 to reinstall it at the cost of myself. This seems like an unreasonable high cost to make sure my car is safe. I don't think is fair or right. This is a inconvenience for me! Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644864February 25, 2025
ENGINE
My Engine is burning a quart or more of oil a week. Since my last oil change I have put in 15 quarts of oil. I called KIA service department and they said there is nothing they can do unless my check engine light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644890February 25, 2025
ENGINE
I have been dealing with an engine issue for almost two years now, dealership is telling me I need to wait till a barring goes out for the engine to be replaced at no charge. Car does not go over 60 mph, oil is burning like crazy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644939February 25, 2025
ENGINE
Complaint-Car misfired, oil leaking on spark plugs causing an Engin Replacement that was first complained to Gossett Kia Covington Pike,1900 Covington Pike, Memphis, Tn 38128 on [XXX].On [XXX] complaint car shakes, misfire. Complaint to Gossett Kia South 2680 Mt.Moriah Rd, Memphis, Tn 35115. This date car stayed at dealership 3 days invoice a diagnostic was performed total amt $913.38. On 12/26/24 Mr.Macias on Mt.Moriah asked me to bring my vehicle in for another diagnostic test, amt to be charged $251.00 this time a tune up, replaced #4 spark plug that had misfired, fuel injectors cleaned I asked Mr.Macias "why would I have that done when it had been done the month before, the Tech recommended Engine Replacement. I also asked the above, what about the Tech's findings, Mr.Macias stated he would get back with me. On 1/16/25 Mr.Macias called to discuss Engine replacement (Projected Amt:$6,300). I have contacted Kia Consumer Assistance on 1/10/25 to discuss all of the above to no avail. I have been without a vehicle since 12/3/26 I am continually getting the run around, I have all invoices to verify my dilemma with a vehicle that is sitting unused. I am a [XXX] who is still making a $484.00 car payment per month. I've done my research on the 2018 Kia Optima's, only to find that the same problem that I'm having with the oil leaking on the spark plugs, misfiring , shaking, causing stalling in the middle of traffic, if this is not a hazard, what is ? This a problem that should have been corrected long ago. I would appreciate it if you would please help me. I'm tired of having to pay to get to and from Dr's. Office visits, drug stores and grocery stores. Thanking you in advance, [XXX] [XXX] or email address : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644544February 24, 2025
ELECTRICAL SYSTEM, ENGINE, STRUCTURE:BODY
On October 10th 2024, my 2015 Kia Optima caught fire while I was driving. The fire originated from the engine compartment, completely engulfing the vehicle in flames within minutes. Component/System Failure: The exact cause of the fire is unknown, but Kia had previously issued a recall for this model due to an engine defect that posed a fire risk. The vehicle is no longer available for inspection as it was completely destroyed in the fire. However, I have multiple videos documenting the incident, including footage of the fire and the aftermath. Safety Risk: My safety and the safety of others were severely compromised. The fire started suddenly while I was driving, forcing me to evacuate the vehicle immediately. If I hadn’t reacted quickly, I could have suffered serious injuries or worse. Additionally, the fire posed a danger to other drivers and pedestrians nearby. Reproduction/Confirmation: The issue has not been reproduced, but it aligns with the recall Kia issued for this model. Prior to the fire, I attempted to schedule an appointment with Kia to address the recall, but I never received confirmation, and no inspection was performed. Inspections: After the incident, I contacted Kia, and they sent an investigator to inspect the remains of the vehicle. No police or insurance representatives conducted an independent inspection. Warning Signs: There were no warning lights, messages, or obvious signs of a problem immediately before the fire. However, I had previously noticed a recall related to fire risk for my specific model and attempted to schedule an appointment with Kia, but they never responded. Given Kia’s history of engine fire recalls, I strongly believe this incident is related to the known defects in this vehicle model.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11644266February 22, 2025
SEAT BELTS
Passenger seat belt goes off when no one is sitting there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644061February 21, 2025
UNKNOWN OR OTHER
I have requested that this recall be repaired and updated with the NHTSA, however I've made an appointment, taken this vehicle to the dealership, and called Kia corporate, but they have yet to update this repair so that it shows repaired in the system. In addition to this, when I took the vehicle to have the recall fixed, there were other important recalls that I wasn't notified about, this includes the vehicle anti-theft software for this particular model, make, and year and another product improvement as I was also told by another Kia associate that this one may be regarding the ECU on this engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644203February 21, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. While the contact's wife was driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was started, and the vehicle was driven to the residence. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under recall or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 95,743.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644211February 21, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond as needed. There were no warning lights illuminated. The contact then tried to merge into the Wal-Mart parking lot with the assistance of a police officer. An independent mechanic arrived at Wal-Mart where the vehicle was parked to diagnose the vehicle. The vehicle was diagnosed with starter failure. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired because the manufacturer informed the contact that the vehicle had not been repaired under the other 7 recalls associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643831February 20, 2025
ENGINE
The engine blew and it's making a knocking rod noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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