Kia Optima Complaints

7,843 consumer complaints on file.

#10289946October 27, 2009
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 KIA OPTIMA. SIX MONTHS AFTER PURCHASE THE IGNITION WOULD LOCK. THE VEHICLE WAS TOWED TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT THE IGNITION WOULD LOCK BECAUSE THE WHEELS WERE TURNED WHILE PARKED. HE ADDED THAT SHE SHOULD NOT HAVE THE WHEELS TURNED LEFT OR RIGHT WHEN PARKED AND TO ENSURE THAT THE WHEELS WERE PARALLEL WHEN PARKED. NO REPAIRS HAD BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 5,000. THE CURRENT WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288882October 18, 2009
STRUCTURE:FRAME AND MEMBERS
WE HAVE A 2001 KIA OPTIMA AND OUR WHEELS CAVED IN BECAUSE THE SUB FRAME RUSTED OUT COST US 2,500.00. THEY REFUSED TO WARRANTY IT. WE SUBMITTED REQUEST FOR COMPENSATION FEELING IT SHOULD BE COVERED ESPECIALLY ON A CAR WITH ONLY 49,000 MILES. THEY REFUSED. NOW A RECALL HAS BEEN ISSUED AND YET THEY ARE DRAGGING THERE FEET. IT HAS BEEN ANOTHER 6 MONTHS NOW AND STILL NOTHING. I FEEL WE SHOULD ALL BAND TOGETHER AND FILE A CLASS ACTION SUIT AGAINST KIA FOR ISSUES AND THERE POOR HANDLING OF THERE CAR OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286895October 9, 2009
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
TL* THE CONTACT OWNS A 2009 KIA OPTIMA . WHILE DRIVING APPROXIMATELY 25 MPH AND UP, THE VEHICLE BEGAN TO DRIFT TO THE RIGHT. HE HAS TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES, AND THE VEHICLE WAS REALIGNED SIX TIMES. THE REPAIR HAS NOT REMEDIED THE FAILURE. THE MANUFACTURER REFERRED HIM TO AN INDEPENDENT AUTO BODY SHOP TO HAVE THE FRAME READJUSTED. THE FAILURE MILEAGE WAS 123. THE CURRENT MILEAGE IS 1500. UPDATED 11/10/09 *BF THE VEHICLE PULLED EXTREMELY HARD TO THE RIGHT, THE VEHICLE WAS RE-ALIGNED AND THE TIRES WERE REPLACED. THE CONSUMER STATED WHEN A TURN WAS MADE, THE VEHICLE TURNED ON IT OWN WITH KNOW HELP FROM THE CONSUMER. THE CONSUMER WAS TOLD BY THE DEALERSHIP, THAT ALL NEW FRONT WHEEL DRIVE WHEELS PULL HARD, IT WAS THE CROWN IN THE ROAD. UPDATED 11/18/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286338October 5, 2009
LATCHES/LOCKS/LINKAGES
THE FRONT DOOR LOCK ON OUR 2004 KIA OPTIMA WILL NOT UNLOCK, YOU CANNOT UNLOCK IT FROM INSIDE OR OUTSIDE OF THE CAR, AND THE DOOR WILL NOT OPEN; THEREFORE, YOU MUST CLIMB TO THE OTHERSIDE OF THE CAR TO EXIT OR CLIMB OUT THROUGH THE WINDOW, WHICH I BELIEVE CREATES A SAFETY HAZARD IN THE EVENT OF AN ACCIDENT. NOONE WOULD BE ABLE TO REMOVE YOU FROM THE CAR IN THE EVENT OF SERIOUS INJURY, FIRE OR A WATER RESCUE. THE LOCAL KIA DEALERSHIP SHOP TOLD US THAT IT WAS A FAULTY DOOR LOCK ACTUATOR AND A COMMON PROBLEM, BUT DID NOT OPEN THE DOOR FOR US. THEY ESTIMATED THE COST TO REPAIR AT $200 PLUS LABOR. IF THIS IS A COMMON PROBLEM, THEN THERE SHOULD BE A RECALL ON THIS CAR, ESPECIALLY DUE TO THE UNSAFE NATURE IN THE EVENT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286191October 3, 2009
SUSPENSION:FRONT, STEERING, POWER TRAIN:DRIVELINE
WHEEL MISALIGNMENT AND OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR. RATTLING NOISE COMING FROM LEFT FRONT END AREA, NOT CV AXLE OR STRUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285843September 30, 2009
SUSPENSION:FRONT
KIA OPTIMA 2006.5 FROM DAY OF NEW CAR PURCHASE IN DEC 2006, CAR HAS HAD A FRONT END PROBLEM THAT RESULTS IN EXCESSIVE NOISE, VIBRATION, AND A CLUNKING SOUND WHEN THE VEHICLE STRIKES A SERIES OF BUMPS IN THE ROAD. DEALER AND OTHER OWNERS ACKNOWLEDGE THIS IS TYPICAL OF MOST VEHICLES IN THIS MODEL YEAR. I AM CONCERNED THAT I COULD LOSE CONTROL IF THE CONDITION DETERIORATES FURTHER WHILE TRAVELING AT HIGHWAY SPEEDS. DEALER DID REPLACE THE FRONT STRUTS A MONTH AFTER THE VEHICLE WAS PURCHASED, BUT THE CONDITION PERSISTS. VEHICLE NOW HAS 12000 MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285001September 23, 2009
STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY, STRUCTURE
THIS IS CONCERNING MY 2002 KIA OPTIMA, AND THE SUBFRAME RECALL THAT WAS ISSUED ON THIS CAR. . THE SUB FRAME WAS REPLACED DUE TO CORROSION BUT THE GARAGE HAS DONE SOMETHING WRONG BECAUSE THE GRINDING NOISE THAT IS COMING FROM UNDER THIS CAR IS JUST RIDICULOUS! I TOOK THE CAR BACK TO THE KIA DEALER WHO REMOVED THE RUSTED SUB FRAME AND REPLACED IT WITH THE NEW, TO FIND OUT WHY ITS MAKING THIS HORRID NOISE,OH YES THEY ALSO FORGOT TO PUT A BOLT IN. AND STILL DON'T KNOW WHY THE PART IS GRINDING SO. SO THEN I CALLED THE KIA CORPORATION TO LET THEM KNOW THAT MY CAR IS NOT RIGHT AND SOMETHING IS WRONG. AND THEY DID NOTHING BUT PUT IT ON THE COMPUTER I WAS NOT SATISFIED. NOW I HAVE TO TAKE THIS CAR TO A BODY SHOP AND PAY FOR THIS TO BE REPAIRED OUT OF MY POCKET. I KNOW THERE WAS NO PROBLEM WITH THIS BEFORE AND NO NOISE GOING INTO THE SHOP, I DON'T EXPECT THIS TO BE GOING ON NOW. I HAVE TAKEN THIS TO 2 BODY SHOPS ONE BODY SHOP WONT TOUCH IT BECAUSE IT IS A RECALL, THE OTHER WILL TAKE A LOOK AND SEE, HE THINKS THEY BROKE SOMETHING REMOVING THE SUBFRAME. IN EITHER CASE THE CAR NEEDS FIXING OF A PART THAT WAS SUPPOSED TO BE COVERED UNDER A RECALL! WHAT EVER IS WRONG WAS CAUSE BY THIS SUBFRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284138September 16, 2009
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2001 KIA OPTIMA. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTICE #09V183000, SUSPENSION, FRONT. THE CONTACT HAS BEEN WAITING FOR OVER THREE WEEKS TO HAVE THE VEHICLE REPAIRED SINCE THE DEALER STATED THAT THEY HAD TO SERVICE A LARGE VOLUME OF VEHICLES. AS A CONSEQUENCE, THE SAFETY HAZARD IS STILL PRESENT. SHE NOTIFIED THE MANUFACTURER AND WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284084September 15, 2009
POWER TRAIN:AXLE ASSEMBLY
TL*THE CONTACT OWNS A 2005 KIA OPTIMA. SHE STATED THAT WHILE DRIVING, MAKING LEFT AND RIGHT TURNS OR DRIVING IN REVERSE THERE WAS A KNOCKING SOUND ON THE RIGHT PASSENGER SIDE OF THE VEHICLE NEAR THE TIRES. THE CONTACT TOLD THE DEALER THAT THE FAILURE COULD BE RELATED TO THE CV SHAFT AND THE DEALER REPAIRED THAT PART; HOWEVER, THE VEHICLE CONTINUED TO MAKE THE KNOCKING SOUND. THE DEALER LATER CONFIRMED THAT THE AXLE NEEDED TO BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283670September 11, 2009
LATCHES/LOCKS/LINKAGES
WENT TO DRIVER SIDE DOOR TO GET INTO THE VEHICLE. ATTEMPTED TO OPEN THE DOOR AND WAS UNABLE TO DO SO. THE DOOR WOULD UNLOCK BY THE KEY BUT WHEN YOU PULL THE HANDLE THE DOOR WOULD LOCK BACK AND NOT COME AWAY FROM THE DOOR FRAME. THE ONLY WAY THAT YOU COULD GET IN THE CAR WAS TO OPEN THE PASSENGER SIDE DOOR AND CRAWL ACROSS TO THE DRIVER SIDE. EXITING THE VEHICLE WAS THE SAME PROCESS. THE CAR WAS PUT INTO THE SHOP WHERE THE MECHANIC OPENED THE DOOR BY UNLOCKING THE DOOR AND PULLING THE POWER LOCK FUSE AND OPENING THE DOOR. THE ACTUATOR (OR AJITATOR, I CAN'T REMEMBER THE SPECIFIC NAME BUT IT WAS ONE OF THE TWO) HAD TO BE REPLACED AND THEN THE DOOR LOCKING MECHANISM HAD TO BE REPLACED AS WELL BECAUSE IT WARPED DUE TO THE ACTUATOR GOING OUT. WITH THE CAR BEING APPROX 3 YEARS OLD, THE DOOR LOCKING MECHANISMS SHOULD NOT HAVE GONE OUT SO SOON. NOT BEING ABLE TO EXIT THROUGH THE DRIVER DOOR AND EXITING THROUGH THE PASSENGER DOOR IS A BIG SAFETY ISSUE IN THE EVENT OF AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282717September 2, 2009
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT DURING A ROUTINE OIL INSPECTION A MECHANIC DISCOVERED CORROSION ON THE FRAME. AS A CONSEQUENCE THE ENTIRE FRAME COULD COLLAPSE, WHICH INCREASED THE RISK OF SERIOUS INJURY. HE NOTIFIED THE MANUFACTURER AND WAS ADVISED BY A REPRESENTATIVE THAT THE REPAIR WAS A NON-WARRANTY ITEM, THEREFORE THEY WOULD NOT ASSUME RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,304. *LJ UPDATED 05/07/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282522September 1, 2009
SERVICE BRAKES, HYDRAULIC
I PURCHASED A NEW KIA OPTIMA IN 2004. IN 2005 THE REAR PASSENGER TIRE SMELLED LIKE BURNT RUBBER. I TOOK THE CAR INTO DORSCHEL AUTOMOTIVE GROUP. THEY STATED THAT THE BRAKES NEEDED GREASE AND I WAS ALL SET. THE REAR BRAKE CONTINUED TO SMELL LIKE SMOKE INTERMITTENTLY AND SHRUGGED IT OFF DUE TO LUBRICANTS. IN 2007 I COMPLAINED OF THE PROBLEM OF SMELL OF SMOKE AND A SOUND OF MEDAL ON MEDAL EVERYTIME I MADE A TURN. DORSCHEL INSPECTED THE BRAKES AND STATED I NEEDED NEW ROTORS AND NEW BRAKE PADS IN THE REAR. THE CAR ONLY HAD 14,230 MILES ON IT. WE ARGUED THAT A CAR WITH SUCH LOW MILEAGE SHOULD NOT HAVE A BREAK JOB DONE SO SOON. DORSCHEL DID NOT OFFER ANY ASSISTANCE AND BASICALLY STATED THEY HAVE CUSTOMERS WAITING. WE RELUCTANTLY DID THE BRAKE JOB IN ORDER TO PASS INSPECTION. HOWEVER, WE ASKED FOR THE PARTS. UNDER INSPECTION OF THE ORIGINAL BRAKES, THE BRAKES SEPARATED AND THE PADS DO NOT LOOK WORN. WE CALLED KIA TO FILE A COMPLAINT. WE RECEIVED A CASE NUMBER K1384334. KIA CLAIMS THIS IS OCCURRING DUE TO THE CAR SITTING. WE STATED TO KIA THAT THE CAR IS ON THE ROAD ON A DAILY BASIS IN ALL TYPES OF WEATHER. KIA STATED IT IS OUR FAULT, CLOSED THE CASE, AND DID NOT RESOLVE THE BRAKE ISSUE. WE LET THIS ISSUE GO, UNTIL RECENTLY. WE TOOK THE CAR BACK IN FOR THE SAME PROBLEM OF SMOKING BRAKES AND MEDAL ON MEDAL SOUND, BUT THIS TIME WE TOOK IT TO VISION KIA. AGAIN, I CONTACTED KIA ABOUT THE SAME BRAKE ISSUE TO HAVE THEM WORK DIRECTLY WITH VISION KIA TO SEE IF KIA TRULY HAS A DEFECT IN IT'S PARTS. VISION KIA IS STATING THAT I NEED FRONT AND BACK BRAKE JOBS. AGAIN, KIA IS STATING THIS IS OUR ISSUE BECAUSE THE CAR IS SITTING. AGAIN I EXPLAINED TO KIA THAT THE CAR IS ON THE ROAD ON A DAILY BASIS. THE CAR HAS 21,417 MILES. THERE ARE CARS THAT ARE OLDER THAN MY CAR WITH LOW MILEAGE THAT NEVER HAD TO HAVE BRAKE JOBS DONE. I BELIEVE THE ISSUE IS THAT THE KIA GENUINE PARTS ARE OF POOR QUALITY. WITH THE BRAKE PADS SEPARATING, I BELIEVE TO BE A DANGER OF BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282420August 31, 2009
AIR BAGS:SIDE/WINDOW
WHILE DRIVING THE DRIVER SIDE AIRBAG (IN FRONT DRIVER SEAT) DEPLOYED. THERE WAS NO ACCIDENT OR DID I HIT ANYTHING. THERE WAS NO EVIDENT CAUSE ON WHY THE AIRBAG DEPLOYED. I TOOK IT TO A DEALERSHIP THEY JUST LOOK AT IT DID NO DIAGNOSTIC OR ANYTHING AND TOLD ME IT WAS OUT OF WARRANTY SO THEY CAN NOT DO ANYTHING ABOUT IT. I CALLED THE MANUFACTURER THEY BASICALLY TOLD ME THE SAME THING BUT DID SEND IN A AIRBAG DEPLOYMENT CASE REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281591August 24, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, SEAT BELTS
BOTH LOW BEAM HEADLIGHTS BLOW OUT SIMULTANEOUSLY. WHEN THIS HAPPENED, HIGH BEAMS (SEPARATE BULBS AND SWITCH) WOULD ONLY WORK SPORADICALLY (SWITCHED 'ON', NOTHING. SWITCHED AGAIN, MAY COME 'ON', TURNED 'OFF' THEN 'ON' MAY OR MAY NOT COME ON). DEALER STATES 'IT HAPPENS, THEY BURN OUT', YET SAID THE BATTERY NEEDED TO BE REPLACED.(?) NON WARRANTY, SO YOU PAY. ANOTHER COMPLAINT ON THE SAME CAR YEAR/MAKE/MODEL, SAME ISSUE, HAS ALREADY BEEN FILED WITH YOU. IN ADDITION, 'GOOGLE' SEARCH SHOWS MANY ENTRIES FOR THIS SAME PROBLEM ON KIA AND HYUNDAI VEHICLES (SAME MANUFACTURER) OVER MANY MODELS/YEARS. SIGNS POINT TO POSSIBLE DEFECTIVE CHARGING OF BATTERY BY VEHICLE'S ELECTRICAL SYSTEM (MAYBE WHY THEY REPLACED THE BATTERY AT THE SAME TIME). BATTERY WAS PREVIOUSLY FINE. I'VE HAD MANY ELECTRICAL PROBLEMS WITH THE CAR, THINGS STOP WORKING, THEN WORK ON THEIR OWN (POWER WINDOW WON'T WORK, STICKS PART OPEN. SWITCH DOES NOTHING. THEN SUDDENLY LATER WINDOW LOWERS/RAISES WITHOUT SWITCH BEING TOUCHED. TRUNK SUDDENLY POPS OPEN). DEFINITE ELECTRICAL PROBLEM ON THESE MAKE OF VEHICLES OVER MANY YEARS WHICH NEITHER MANUFACTURER IS GOING TO ADDRESS THEMSELVES. UNLESS YOU DO SOMETHING, MANY WILL BE PAYING FOR SERVICE CAUSED BY THEIR NEGLIGENCE. . ALSO, SEAT BELT DOES NOT RETRACT ALL THE TIME. MY VEHICLE WAS PURCHASED NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281254August 20, 2009
AIR BAGS
APPROXIMATELY 30 DAYS AGO MY AIR BAG LIGHT CAME BACK ON. I'VE LEFT MESSAGES WITH THE KIA CONSUMER AFFAIRS OFFICE AT LEAST 7 TIMES SINCE THIS PROBLEM RECURRED, WITH NO REPLY FROM KIA. LAST YEAR I FILED A COMPLAINT WITH THIS OFFICE AND KIA FIXED THE AIR BAG PROBLEM. THIS HAS BEEN A RECURRING PROBLEM EVER SINCE I BOUGHT THE CAR. THE PROBLEM HAS RETURNED AND I BELIEVE THE AIR BAGS IN THIS CAR ARE DEFECTIVE AND SHOULD BE RECALLED. AGAIN, I HAVE NO CONFIDENCE THAT THE AIR BAGS WILL DEPLOY AND MY FAMILY IS IN DANGER IN THE EVENT OF AN ACCIDENT. PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280490August 14, 2009
STRUCTURE:FRAME AND MEMBERS
THE RECALL CONCERNING THE 01 -04 KIA OPTIMA SUBFRAME CAUSING THE CAR TO BE UNABLE TO MAINTAIN ALIGNMENT IS NOT BEING HONORED BY DEALERS. I HAVE MADE MULTIPLE ATTEMPTS TO EITHER CONTACT DEALERS FOR AN APPOINTMENT TO WHICH THEY WOULD NOT RETURN PHONECALLS OR E-MAILS, OR IN ONE CASE ACTUALLY GOT HOLD OF A DEALER WHO TOLD ME THAT AT 130,000 MILES IT WAS TIME TO REPLACE THE SUBFRAME AND THAT I WOULD HAVE TO PAY FOR IT. I HAVE BEEN EATING TIRES AND HAVE NOT BEEN ABLE TO KEEP THIS CAR ALIGNED AFTER THE FIRST 20,000 MILES. I CONTINUE TO DRIVE THIS CAR BECAUSE I AM UNABLE TO REPLACE IT. I HAVE HAD TO PUT 2 CLUTCHES IN IT (THE FIRST ONE AFTER 29,000 MILES. FOR THE RECORD I HAVE DRIVEN STANDARDS FOR 27 YEARS BEFORE THIS AND HAD NEVER HAD TO REPLACE A CLUTCH) AND FOUND OUT AFTER THE SECOND CLUTCH (WHICH AT NO TIME WOULD KIA ACKNOWLEDGE A DESIGN FLAW OR ANY CULPABILITY) THAT THE ORIGINAL CLUTCHES WERE NOT LASTING ON THESE CARS AND A STANDARD PRESSURE PLATE CLUTCH HAD REPLACED THE ORIGINAL UNDER AN ENGINEERING CHANGE INSTEAD OF A RECALL. THIS CAR IS UNSAFE AND KIA CORPORATION AND ANY DEALER I HAVE ATTEMPTED TO CONTACT SO FAR HAS REFUSED EVER TO MAKE GOOD ON ANY ASPECT OF THIS CAR. THIS CAR AND ANY 01-04 KIA OPTIMA SHOULD HAVE TO BE REPLACED BY THE KIA CORPORATION FOR THEIR BLATANT DISREGARD TO THE CONSUMER FOR THEIR SAFETY AND COSTS. I AM GOING TO ATTEMPT A MEDIA BLITZ TO INFORM THE AMERICAN PUBLIC OF THIS BLATANT DISREGARD AND THESE SAFETY ISSUES IN THE NEXT FEW WEEKS AND FELT YOU WOULD WANT TO KNOW IN ORDER TO GET YOUR DATA IN ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280163August 11, 2009
VEHICLE SPEED CONTROL
KIA MOTORS, 2009, OPTIMA, DASHBOARD, SPECIFICALLY THE SPEEDOMETER, ODOMETER AND OTHER COMPONENTS OF THIS AREA DIFFICULT AND DANGEROUS TO VIEW WHILE DRIVING, CREATING HAZARDOUS DRIVING CONDITIONS FROM SPEEDING TOO FAST TO FATAL ACCIDENT BECAUSE THE DESIGN DEFECT REGARDING THE INABILITY TO SEE THIS IMPORTANT ELEMENT THE SPEED THE VEHICLE IS TRAVELING. ALSO, SOLD THIS VEHICLE WITH A STICKER CLAIMING A MISLEADING STATEMENT OF CONTENT EQUIPPED IN THE VEHICLE AN "ECO-MINDER" THAT WAS NOT OR INTENDED TO BE ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279816August 9, 2009
AIR BAGS:FRONTAL
IN 2007 I PURCHASED A NEW KIA OPTIMA FROM COLEMAN KIA IN TRENTON, NJ. SOON AFTER, I DISCOVERED THAT THE PASSENGER AIRBAG INDICATOR LIGHT WOULD SOMETIMES REMAIN ILLUMINATED EVEN THOUGH THERE WAS AN ADULT PASSENGER IN THE SEAT, MEANING THAT THE AIRBAG WAS NOT ACTIVATED. THE DEALER PERFORMED A SYSTEM CHECK AND DETERMINED THAT THE SYSTEM WAS PERFORMING TO SPECIFICATIONS. SHORTLY THEREAFTER, THE PROBLEM RECURRED. THE DEALER THEN SAID THAT THEY COULD NOT DIAGNOSE THE PROBLEM UNLESS THE CONDITION OCCURRED IN THEIR PRESENCE.THIS TIME WHEN THE PROBLEM RECURRED I RETURNED TO THE DEALERWITH MY WIFE IN THE PASSENGER SEAT. THIS TIME, THE SEAT CUSHION ASSEMBLY WAS REPLACED. THE NEXT TIME THE PROBLEM OCCURRED, THE DEALER PROVIDED ME WITH A BULLETIN FROM KIA OUTLINING PROPER SEATING POSITIONS. I WAS ALSO ADVISED THAT IF THE PROBLEM RECURRED (WHICH IT DID) THAT I SHOULD PULL TO THE SIDE OF THE ROAD AND TURN THE IGNITION OFF, HAVE THE PASSENGER GET OUT AND THEN BACK IN AND THEN RESTART THE CAR. THIS SHOULD ALLOW THE ONBOARD COMPUTER TO RESET AND (HOPEFULLY) RECOGNIZE THE PRESENCE OF A FRONT SEAT PASSENGER. AT THIS POINT, I CONTACTED KIA'S REGIONAL OFFICE TO FILE A COMPLAINT. THE REFERENCE # IS K1580673. AN APPOINTMENT WAS SCHEDULED WITH KIA'S FIELD TECHNICAL REPRESENTATIVE. IN THE MEANTIME, I WAS TOLD TO PLACE A TOWEL ON THE SEAT TO MORE EVENLY DISTRIBUTE PASSENGER WEIGHT?? ON 07/30/09, KIA'S FIELD TECH INSPECTED THE CAR AND DETERMINED THE AIRBAG SYSTEM WAS OPERATING TO DESIGN INTENT. SINCE THEN, I HAVE DISCOVERED NUMEROUS OTHER CONSUMER COMPLAINTS DOCUMENTING THIS PROBLEM. IT IS NOW CLEAR THAT KIA IS WELL AWARE OF THIS CONDITION BUT HAS REFUSED TO ACKNOWLEDGE THE FLAW IN THE DESIGN OF THE SYSTEM. SO FAR, KIA'S ONLY RESPONSE IS TO CITE IMPROPER SEATING POSITIONS. NEEDLESS TO SAY, THE POSITION OF THE PASSENGERS TORSO, ARMS OR LEGS SHOULD NOT PREVENT THE PASSENGER AIRBAG SYSTEM FROM OPERATING PROPERLY. PLEASE INVESTIGATE THIS PROBLEM BEFORE A TRAGEDY OCCURS....MARK LUDWIG *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279759August 8, 2009
STRUCTURE:FRAME AND MEMBERS
RECEIVED RECALL LETTER FROM KIA JUNE15,2009, POSSIBILITY OF CORROSION OF THE SUBFRAME. I CALLED MY DEALER WITHIN A COUPLE OF DAYS AND WAS TOLD NO PARTS IN THEY WOULD CALL ME. ON AUG. 03 I CALLED THE KIA CONSUMER ASSISTANCE CENTER AND THEY CALLED THE DEALER AND WAS TOLD STILL NOT PARTS. I WAS TOLD I WOULD BE CALLED BACK WITHIN TWO DAYS TO LET ME KNOW WHY NO PARTS HOWEVER IT WAS THE SAME NO CALL. I AM CONCERNED THAT MY CAR MAY BE FAULTY AND I CAN GET NO SERVICE OR HELP. IF IT IS A RECALL WHY CAN I NOT GET HELP TO HAVE IT CHECKED. KIA MOTORS AMERICA INC. GAVE NO REPLY AND THE DEALER STILL SAYS NO PARTS. ON AUG 15TH IT WILL BE TWO MONTHS AND NO HELP. THANK YOU (THIS IS FROM A RECALL LETTER TO ME). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279477August 5, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHENEVER AN OCCUPANT WAS POSITIONED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED 80% OF THE TIME WHEN AN OCCUPANT WAS DETECTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NINE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURE, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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