Kia Optima Complaints

7,843 consumer complaints on file.

#10405639June 8, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LOCKS MALFUNCTIONED. SHE WAS UNABLE TO ENTER THE VEHICLE ON THE DRIVER SIDE AND HAD TO CLIMB IN ON THE PASSENGER SIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404575June 6, 2011
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS UNABLE TO UNLOCK ALL FOUR AUTOMATIC DOOR LOCKS WHICH PREVENTED HER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE ABLE TO UNLOCK THE FRONT PASSENGER AND BOTH REAR DOORS. THE DRIVER SIDE DOOR WOULD NOT UNLOCK AND THE CONTACT EXIT THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404530June 5, 2011
LATCHES/LOCKS/LINKAGES
I RECENTLY BOUGHT A 2005 KIA OPTIMA AND ABOUT THE FIFTH TIME I DROVE IT I WENT TO THE STORE AND WAS STUCK INSIDE THE DOOR WILL NOT LOCK OR UNLOCK FROM INSIDE OR OUT THEN FINALLY IT DOES BUT I NEVER KNOW WHEN ITS GOIN TO WORK OR NOT ..THIS IS CRAZY AND LOTS OF PEOPLE ARE HAVING PROBLEMS WITH THIS WHY HASN'T IT BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404279June 3, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVER SIDE DOOR LOCK FAILED AND COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 94,000. UPDATED 07/08/11*LJ UPDATED 07/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404339June 3, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED THAT AS THE VEHICLE WAS SHUT OFF, ALL FOUR DOORS BEGAN LOCKING AND UNLOCKING REPEATEDLY. THE CONTACT STATED THAT THE FAILURE WAS A CONSTANT OCCURRENCE. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE CHECK SWITCH IN THE FRONT DRIVER SIDE DOOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403697May 29, 2011
LATCHES/LOCKS/LINKAGES
DRIVER SIDE DOOR LOCK WILL NOT OPEN FROM INSIDE OR OUTSIDE. HAVE TO CRAWL OVER CENTER CONSOLE, GEAR SHIFT AND PARKING BRAKE HANDLE TO GET OUT THE PASSENGER SIDE DOOR. IF THERE IS AN ACCIDENT ON THE PASSENGER SIDE, WILL BE TRAPPED INSIDE THE CAR. VERY DANGEROUS SITUATION TO BE IN. THERE ARE 23 COMPLAINTS ON THIS WEBSITE PLUS NUMEROUS COMPLAINTS ONLINE WHEN YOU DO A SEARCH. WHAT DOES IT TAKE FOR A RECALL TO BE DONE? KIA SHOULD STEP UP TO THE PLATE AND FIX THIS SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402874May 26, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 30 MPH WITH THE BRAKES ENGAGED THE VEHICLE ACCELERATED AND CRASHED INTO SOME TREES. THE VEHICLE WAS DESTROYED. NO ONE WAS INJURED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT STATED THAT THE VEHICLE HAD ALWAYS BEEN UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10402506May 24, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER DOOR WOULD NOT UNLOCK ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402512May 24, 2011
LATCHES/LOCKS/LINKAGES
DOOR LOCKS WHEN USING THE DOOR HANDLE TO OPEN THE DOOR AFTER THE DOOR HAS BEEN UNLOCKED USING KEY OR KEYLESS ENTRY. SO FAR ONLY BEEN LOCKED OUT OF THE CAR, BUT CONCERNED I WILL BE LOCKED IN THE CAR AT SOME POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402392May 23, 2011
FUEL SYSTEM, GASOLINE
WHEN I FILL MY 2008 KIA OPTIMA WITH GASOLINE, THE PUMP SHUTS OFF BUT GAS GUSHES OUT OF THE TANK. MY LOCAL DEALER HAS CLAIMED TO FIX THE PROBLEM, BUT IT STILL HAPPENS. THE SERVICE DEPT. RARELY ANSWERS THEIR TELEPHONE SO I CAN'T EVEN CALL THEM TO GET THE PROBLEM HANDLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402041May 19, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2001 KIA OPTIMA. THE CONTACT STATED THAT WHEN DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME HARD TO CONTROL, WHICH CAUSED THE TIRES TO WEAR PREMATURELY.THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V183000 (SUSPENSION:FRONT). THE CONTACT STATED THAT THE REASON THE VEHICLE WAS NOT INCLUDED WAS THAT VIRGINA WAS NOT LISTED AS A SALT BELT STATE, WHICH THE RECALL ONLY PERTAININED TO THOSE VEHICLE THAT WERE LOCATED IN SALT BELT STATES. THE FAILURE MILEAGE WAS 210,000. UPDATED 06/01/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400965May 16, 2011
STEERING
CAR PULLS TO THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401858May 13, 2011
FUEL SYSTEM, GASOLINE
IN FILLING THE GAS TANK WHEN THE PUMP SHUT OFF GASOLINE POURED OUT OF THE GAS TANK. THE FIRST TIME I BLAMED THE GAS STATION. IT HAPPENED AGAIN WHEN MY DAUGHTER WAS FILLING THE TANK. EVEN AFTER THE FUEL NOZZLE WAS TAKEN OUT OF THE TANK, A GREAT DEAL OF GASOLINE POURED OUT OF THE TANK. THE DEALER CHECKED THE CAR OUT AND SAID EVERYTHING WAS ALL RIGHT. ITS NOT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400632May 12, 2011
LATCHES/LOCKS/LINKAGES
2005 KIA OPTIMA. DRIVER DOOR WON'T UNLOCK OR OPEN FROM INSIDE OR OUTSIDE. I HAVE TO CLIMB ACROSS THE PASSENGER SEAT TO GET IN OR OUT OF THE VEHICLE. THIS IS A HUGE SAFETY ISSUE, NOT TO MENTION WHAT IT IS DOING TO MY LOWER BACK. THE DEALER SAYS THEY CAN FIX IT FOR ABOUT $400 PLUS ABOUT $105 IN DIAGNOSTIC FEES. I SHOULD NOT BE FINANCIALLY RESPONSIBLE FOR SOMETHING THAT IS OBVIOUSLY A SERIOUS PROBLEM WITH A LOT OF THE KIAS OUT THERE . THERE IS A LIST OF MANY OWNERS WHO ARE HAVING THE SAME PROBLEM. KIA NEEDS TO STEP UP AND TAKE CARE OF IT. IN THE EVENT OF AN ACCIDENT, I WILL NOT BE ABLE TO EXIT THE CAR QUICKLY OR SAFELY. THIS PROBLEM NEEDS TO BE ADDRESSED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400648May 12, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS 2005 KIA OPTIMA. THE CONTACT STATED THE FRONT DRIVER AND PASSENGER SIDE DOORS WOULD NOT LOCK OR UNLOCK FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE CONTACT STATED THAT HE WOULD HAVE TO CLIMB OVER THE FRONT SEAT AND CONSOLE TO EXIT THE VEHICLE THROUGH THE REAR DOORS. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE DEALER WAS CONTACTED AND ADVISED THAT THE FAILURE COULD POTENTIALLY HAVE BEEN CAUSED BY A DEFECT IN THE DOOR LOCK ACTUATOR. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400650May 12, 2011
STRUCTURE
ON 04/15/2011 OUR 2011 KIA OPTIMA WAS DAMAGED BY MICE EATING WIRES IN THE ENGINE COMPARTMENT. WE NEED AN ENGINE HARNESS REPLACED. DEALER TOLD US THAT THE PART IS NOT IN THE US. THEY ALSO TELL US THAT THEY DON'T KNOW WHEN IT WILL BE FOUND. ON 5/3/2011 WE WERE TOLD THAT IT MIGHT BE AVAILABLE ON 6/112011. THIS CAR HAS APPROX. 1050 MILES. THE SERVICE MANAGER AT THE DEALER HAS BEEN GREAT IN KEEPING US UPDATED. OUR PROBLEM IS WITH THE LAX ATTITUDE I RECEIVED FROM KIA CS, AND THE "PARTS MANAGER OF THE REGION" FROM NJ THAT CALLED ME AND TOLD ME THAT WE JUST HAVE TO WAIT. WHILE WE MAKE OUT MONTHLY LEASE PAYMENTS TO KIA. HOW IS THAT A COMPANY CAN HAVE NO PARTS TO REPAIR A BRAND NEW VEHICLE AND STILL MAKE MONEY FROM US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399996May 11, 2011
AIR BAGS
ONE DAY THE DOOR ON THE DRIVER SIDE OF THE CAR WOULDN'T OPEN FROM THE INSIDE OR OUTSIDE. I CALLED KIA AND THEY INFORMED ME THAT THERE IS NOTHING THEY COULD DO BECAUSE THE CAR WAS OUT OF WARRANTY. I TOOK THE CAR TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. AFTER RESEARCHING THE PROBLEM ON THE INTERNET, THIS SEEMS TO BE A COMMON OCCURRENCE WITH THIS PARTICULAR CAR. I CALLED AND NOTIFIED KIA CONSUMER RELATIONS AND AGAIN WAS GIVEN THE SPEECH OF IT'S NOT COVERED UNDER WARRANTY AND BASICALLY THEY DIDN'T WANT TO HEAR ABOUT IT. I ALSO IN CONJUNCTION WITH THE TELEPHONE CALL, FILED A WRITTEN COMPLAINT WITH KIA AND HAVE YET TO HEAR ANYTHING FROM THEM ABOUT THIS. I HAVE ALSO INCLUDED IN THIS COMPLAINT THE AIR BAG LIGHT THAT THE DEALER CANNOT FIND OUT WHAT'S WRONG WITH IT. I DID A VERY SIMPLE SEARCH AND IT WAS ABLE TO FIND MANY PEOPLE HAVING THE SAME ISSUE AND MAYBE YOU CAN FORCE KIA TO DO A RECALL AND FIX THIS FAULTY PARTS BEFORE SOMEONE GETS KILLED IN THESE VEHICLES. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399473May 8, 2011
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCK ON DRIVERS SIDE WILL NOT OPEN WITH THE REMOTE BUTTON OR KEY. THE DOORS UNLOCK WHEN REMOTE IS USED,BUT WHEN YOU PULL THE DRIVERS DOOR HANDLE ALL DOORS LOCK. WHEN IN CAR WITH LOCKED DOORS, YOU FREQUENTLY CANNOT OPEN THE DRIVERS DOOR WITH DOOR BUTTON OR HANDLE. IN AN ACCIDENT, THIS DOOR FLAW COULD PREVENT THE DRIVER FROM ESCAPING QUICKLY. NO ACTION HAS BEEN TAKEN TO CORRECT PROBLEM TO DATE. I WILL HAVE THE DOOR LATCH SYSTEM REPLACED AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399481May 8, 2011
STEERING
I PURCHASED A 2011 KIA OPTIMA EX ON 12/28/10 FROM KIA COUNTRY OF SAVANNAH. KIA COUNTRY OBTAINED THE AUTO FROM AN ORLANDO KIA DEALER AND DRIVE IT 269 MILES TO SAVANNAH WHERE I TOOK DELIVERY. THE STEERING PULLS/DRIFTS LEFT WHILE DRIVING. IT HAS DRIFTED SINCE I PURCHASED IT. KIA COUNTRY ATTEMPTED TO FIX IT, BUT IT STILL DRIFTS LEFT. KIA CORPORATE HAS BEEN NOTIFIED, AND ARE NON RESPONSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399118May 4, 2011
STEERING, SUSPENSION
I AM ALSO HAVING THE LEFT PULL ISSUE WITH MY 2011 KIA OPTIMA. I ALERTED THE DEALER AS SOON AS IT LEFT THE LOT AND TOOK THE CAR IN FOR SERVICE ON 5/2/11. SPOKE WITH THE SERVICE TECH TODAY (5/4) AND HE SAID THAT ALL OF THE ALIGNMENT SPECS WERE WITHIN FACTORY STANDARDS BUT THE CAR IS STILL PULLING LEFT. CURRENTLY AWAITING GUIDANCE FROM KIA'S CORPORATE ENGINEERS. THIS PRESENTS A CLEAR DANGER AS THE CAR WILL SWITCH LANES UNLESS CONSTANT PRESSURE IS PUT ON THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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