Kia Optima Complaints
7,843 consumer complaints on file.
- #10457564May 5, 2012AIR BAGS
HOW MANY PEOPLE MUST LOSE THEIR LIVES IN ORDER FOR THE GOVERNMENT TO ISSUE A MANDATORY INSPECTION OF KIA MANUFACTURING PLANTS REGARDING AIR BAG FAILURES. I OWN TWO KIA VEHICLES AND BOTH OF THEM HAVE THE MAIN AIR BAG LIGHT ILLUMINATED ON THE DASH. A RECENT VISIT TO THE DEALER ADDED INSULT TO INJURY WHEN THEY INDICATED THAT IT WOULD COST $1500.00 TO REPLACE A PASSENGER SEAT DUE TO A INTERNAL SHORT OF THE OCS/MAT AIRBAG SYSTEM. THIS IS NOT ACCEPTABLE. MY WIFE AND DAUGHTER ARE DRIVING VEHICLES WITH AIRBAG FAILURES FROM DAY ONE OF PURCHASE. KIA MUST BE STANDING IN LINE FOR FUTURE LAWSUITS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457234May 3, 2012SEAT BELTS, AIR BAGS
WE HAVE HAD THE AIRBAG LIGHT COME ON FOR THE PAST 3 YEARS ALWAYS JUST BEFORE THE STATE INSPECTION IS DUE EVERY TIME WE GET IT FIXED THEY SAID ITS A SWITCH OR A CONNECTOR. BUT THIS YEAR WAS THE WORST ,LIGHT CAME ON IN APRIL, THIS TIME THEY SAID IT'S THE AIRBAG WIRE HARNESS AND WOULD COST OVER 1500.00 . WE GOT KIA TO PAY FOR THE PART,AND WE WOULD COVER THE LABOR. I'M JUST WORRIED WILL THIS HAPPEN AGAIN. IT SHOULD BE INVESTIGATED FURTHER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457027May 1, 2012VISIBILITY
TL* THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT DRIVER SIDE SUN VISOR FELL, OBSTRUCTING THE DRIVER'S VISION OF THE ROADWAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD COVER THE REPLACEMENT OF THE SUN VISOR UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS HOWEVER, THE FAILURE RECURRED SHORTLY AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456774April 28, 2012STEERING
I JUST PURCHASED A BRAND NEW 2012 OPTIMA FROM A DEALER IN CORAL SPRINGS, FLA. OTHER THAN ONE IMPORTANT PROBLEM, I LOVE THIS CAR. HERE IS THE IMPORTANT SAFETY ISSUE: WHEN YOU GET OVER 40MPH, THE CAR WILL NOT GO STRAIGHT- IT CONTINUES TO MOVE OUT OF THE LANE YOU ARE DRIVING IN. NO MATTER HOW SMALL OF A STEERING CORRECTION YOU MAKE- WHEN YOU HOLD THE STEERING "COMPLETELY STILL"- THE CAR STILL MOVES TO THE LEFT, THEN TO THE RIGHT WHEN YOU INCH IT BACK- THE CAR STEERING MECHANISM SEEMS TO NOT LET THE CAR TRAVEL STRAIGHT AHEAD. THE STEERING WILL NOT KEEP THE CAR GOING STRAIGHT, SO THIS IS A SAFETY ISSUE BECAUSE THE CAR KEEPS AUTOMATICALLY TAKING YOU OUT OF YOUR LANE!!! WHEN I WAS ON THE FLA TURNPIKE HEADING HOME FROM THE DEALER TODAY, THIS SITUATION MUST HAVE OCCURRED A HUNDRED TIMES. I HAVE OWNED MORE THAN 50 CARS OVER THE YEARS, OF ALL MAKES AND SIZES- AND THIS ISSUE HAS NEVER OCCURRED BEFORE. I HOPE YOU CAN HELP GET THIS "SAFETY ISSUE" RESOLVED ASAP. I WILL GO BACK TO THE DEALER TOMORROW TO DISCUSS THE PROBLEM. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456534April 26, 2012LATCHES/LOCKS/LINKAGES
DRIVER SIDE DOOR AUTOMATICALLY LOCKS AND WILL NOT UNLOCK FROM OUTSIDE WITH THE KEY OR FROM THE INSIDE UNLOCK LEVER. DRIVER IS TRAPPED INSIDE CAR AND MUST EXIT BY CRAWLING OVER CONSOLE TO PASSENGER SIDE DOOR. THIS HAPPENS SPORADICALLY AND IS A SERIOUS SAFETY HAZARD. IT RENDERS THE CAR UNABLE TO BE LOCKED AT ALL. THERE SEEM TO BE PLENTY OF OTHERS EXPERIENCING THIS SAME PROBLEM, YET NO RECALL FROM KIA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456531April 26, 2012STEERING
THE ELECTRIC ASSIST POWER STEERING HAS FAILED WHILE DRIVING MULTIPLE TIMES LEAVING THE DRIVER WITH REDUCED CONTROL OF THE VEHICLE DUE TO THE EXTREME EFFORT REQUIRED TO STEER THE VEHICLE. INDICATOR LIGHTS INCLUDE TRACTION CONTROL, EPS AND TCO. POWER STEERING CAN BE RESTORED BY SHUTTING DOWN THE CAR AND RESTARTING. DEALER'S FIRST ATTEMPT TO CORRECT AFTER THREE INSTANCES OF FAILURE AND RESET INVOLVED CALIBRATION OF THE STEERING INDICATOR. THIS LASTED APPROXIMATELY 200 MILES. SUBSEQUENT FAILURE REPORTED TO DEALER AND THE VEHICLE IS CURRENTLY THERE BEING DIAGNOSED FOR THE SECOND TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456256April 23, 2012STEERING
CAR IS VERY HARD TO KEEP CONTROL ON THE ROAD. KIA DEALERSHIP SAYS IT IS THE WAY THE NEW ELECTRONIC CONTROL WORKS. ON ACCELERATION , CAR STEERS TO LEFT INTO ONCOMING TRAFFIC, AND IT TAKES MUCH EFFORT TO KEEP IT GOING STRAIGHT ON ROAD. *TR ON THE HIGHWAY IT FEELS AS IF THE WIND IS BLOWING IT AROUND ON THE ROAD. IT ALSO MAKES A PULL TO THE LEFT OR RIGHT ON ITS OWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456002April 21, 2012ELECTRICAL SYSTEM, SERVICE BRAKES, AIR:ANTILOCK
WHILE DRIVING, THE BACKUP CAMERA CAME ON. ALL THE FUNCTIONS ON THE STEREO WERE NOT WORKING. THIS IS THE SECOND TIME WHERE THE STEREO MALFUNCTION. I TOOK IT TO THE DEALSHIP AND WAS TOLD THERE IS A RECALL. WHEN ASKED IF I WOULD BE NOTIFIED, I WAS TOLD NO. TO FIND OUT ABOUT HE RECALL, I HAD TO BRING THE VEHICLE IN. I CHECK ALL THE ONLINE DATABASES, THERE WERE NO DOCUMENTATION OR ANY INFORMATION ABOUT A RECALL. I DON'T THINK THIS IS FAIR. WHAT IF THE ELECTRICAL WIRING CAUSED OTHER ISSUES? ALSO, WHAT BREAKING SLIGHTLY ON A DOWNHILL, THE ABS LOCKED UP ON ME FOR A SECOND CAUSING MY VEHICLE TO LUNGE FORWARD. LUCKILY, THERE WERE NO CARS BEHIND ME. LIKE I SAID, IT WAS ONLY FOR A SEC BUT IT WAS STILL NOT NORMAL. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455801April 19, 2012SUSPENSION
TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE SERVICE WHEN HE WAS ADVISED THAT THE SUB FRAME WAS CORRODED. THE MANUFACTURER WAS CONTACTED BUT DENIED ANY ASSISTANCE WITH THE REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V183000 (SUSPENSION: FRONT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,148.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455214April 13, 2012VISIBILITY
TL* THE CONTACT OWNS A 2007 KIA OPTIMA. THE CONTACT STATED THAT BOTH PASSENGER AND DRIVER SIDE SUN VISORS WOULD FALL FROM THEIR HOUSING SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUN VISORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 70,000 AND THE FAILURE MILEAGE WAS 59,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454991April 12, 2012ENGINE AND ENGINE COOLING
DEFECT #2032 ENGINE FAMILIES 1KMXV02.5D01 IMPROPERLY MADE CRANKSHAFT POSITION SENSORS DIDN'T MEET DIMENSIONAL SPECIFICATIONS. EPOXY FLOWED BETWEEN GAPS IN CASES AND CONTACTED THE PRINTED CIRCUIT BOARD RESULT CRACKED CIRCUIT BOARD CAPACITOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454439April 7, 2012STRUCTURE:BODY:ROOF AND PILLARS
THE GASKET EDGE FOR THE PANORAMIC SUN ROOF DRY ROTTED AND CRACKED AT AROUND 9,000 MILES. THE ENTIRE STATIONARY SECTION OF THE SUN ROOF WAS REPLACED BY THE KIA DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454357April 6, 2012WHEELS
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE. THE VEHICLE CAME EQUIPPED WITH AN AIR PUMP AND A CAN OF FIX A FLAT. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT A SPARE TIRE DID NOT COME WITH THE VEHICLE. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 1,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454371April 6, 2012EXTERIOR LIGHTING, AIR BAGS
KIA CURRENTLY HAS A RECALL ON 2006 OPTIMAS FOR AN AIR BAG ISSUE AND WARNS CONSUMERS WITH THIS VEHICLE TO CONTACT KIA IF THE AIR BAG LIGHT COMES ON. IN MY CAR, THE LIGHT CAME ON ON 4/1/12 AND IS STILL ON. I CONTACTED KIA OF COLUMBUS, GA WHERE THE CAR WAS PURCHASED AND THEY SAID TO BRING IT IN AND WE DID TO ONLY BE TOLD THE CAR WAS NOT COVERED BECAUSE IT WAS A FEW MONTHS OLD THAN THE CAMPAIGN. KIA NEEDS TO INVESTIGATE AND INCLUDE ALL OF 2006 OPTIMAS, AS THEY ARE HAVING THE AIR BAG ISSUE AS WELL. KIA HAS NEVER HONORED ANY REPAIR ON THE CAR EVEN WHEN BRAND NEW AND HAD ISSUES WITH HEADLIGHTS WHICH WE STILL HAVE TO DO THIS DAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453907April 3, 2012POWER TRAIN
AFTER 1-2 MILES OF DRIVING AFTER COLD START, ENGINE CONTINUES TO REV UP BUT CAR COME TO ROLLING STOP. AS IF NO POWER IS BEING TRANSFERRED FROM ENGINE TO TRANSMISSION/DRIVE SYSTEM. THEN TURN CAR OFF FOR A MINUTE, RESTART AND CAR RUNS OKAY. DASH ICON INDICATES TROUBLE WITH HYBRID SYSTEM. HAS HAPPENED MULTIPLE TIMES SINCE FIRST INCIDENT. DEALER FINDS NOTHING WRONG. CAUSES AN EXTREME HAZARD WHEN IT HAPPENS IN TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453931April 3, 2012VISIBILITY
THE VISOR ON THE PASSENGER SIDE WON'T STAY UP. THIS WAS FIXED ABOUT 30,000 MILES AGO UNDER WARRANTY. IT SEEMS LIKE A SAFETY ISSUE. I HAVE DRIVEN A HALF MILLION MILES IN MY LIFE AND NEVER HAD A PROBLEM WITH A VISOR. IT MUST BE DEFECTIVE. MY PASSENGERS ALL HIT THEIR HEADS ON IT WHEN ENTERING AND EXITING THE CAR. I HAVE TO REMEMBER TO KEEP REMINDING THEM. IT ALSO BLOCKS THE VISIBILITY WHEN MAKING RIGHT TURNS. IF I EVER WILL HAVE TO STOP SHORT, I'M SURE MY PASSENGER WILL HIT HIS HEAD ON THE VISOR. THE COMPANY CLAIMS THEY ARE NOT RESPONSIBLE FOR ANYTHING AFTER THE WARRANTY IS UP, EVEN THOUGH IT IS A SAFETY ISSUE. THERE APPEAR TO BE OTHER SIMILAR COMPLAINTS SO MAYBE A RECALL SHOULD BE ISSUED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453982April 3, 2012SUSPENSION
TL* THE CONTACT OWNS A 2001 KIA OPTIMA. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR AND THEY DETECTED THE SUB FRAME COMPLETELY RUSTED. IN ADDITION, THE FRONT DRIVER'S SIDE WHEEL ASSEMBLY SEPARATED FROM THE SUB FRAME. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V183000 (SUSPENSION: FRONT). THE VEHICLE WAS INELIGIBLE UNDER THE RECALL DUE TO NOT BEING CURRENTLY REGISTERED OR ORIGINALLY SOLD IN THE STATES MENTIONED IN THE RECALL. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454024April 3, 2012ELECTRICAL SYSTEM
HAD JUST FINISH BRINGING MY WIFE HOME FROM THE HOSPITAL, AFTER SURGERY, AND NEEDED TO STOP AT THE PHARMACY. AFTER PICKING UP A COUPLE OF PRESCRIPTIONS WE GOT IN THE CAR, AND TRY TO SWITCH THE CAR ON, BUT IT WOULD NOT START. I COULD TELL THAT THE BATTERY HAD PLENTY OF POWER, BUT THE ENGINE WOULD NOT EVEN TURN. IT WAS ALMOST AS IF THE IGNITION WAS DISCONNECTED FROM THE REST OF THE CAR. I EVEN PUT IT ON NEUTRAL TO SEE IF I WOULD START, BUT NOTHING HAPPENED. I KEEP ON TRYING FOR ALMOST HALF HOUR, AND WHEN I WAS ABOUT TO CALL A TOW TRUCK I ATTEMPTED TO START IT AGAIN, AND IT FINALLY TURN AND STARTED. RIGHT NOW I HAVE A CAR WITH LESS THAN 20,000 THOUSAND MILES THAT I'M AFRAID TO DRIVE BECAUSE I'M AFRAID IT WILL LEAVE ME STRANDED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454025April 3, 2012ELECTRICAL SYSTEM
THIS IS THE SECOND COMPLAIN REGARDING THE SAME ISSUE CAR FAIL TO START' THIS TIME THE CAR HAD TO BE TOWED TO, AND DROPPED AT THE KIA DEALER. AT THE END OF THE DAY WE CALLED THE DEALER TO SEE IF THEY HAD FOUND WHAT IS WRONG WITH IT. THE TECHNICIAN THAT WAS WORKING ON IT, MENTION THAT AS SOON AS THE CAR WAS UNCOUNTED FROM THE TOW TRUCK, THEY TRY AND SWITCH THE CAR; NEVERTHELESS, THE CAR STARTED WITHOUT ANY ISSUES. HE SAID THAT THEY SWITCH IT OFF AND ON THROUGHOUT THE DAY, AND WERE NOT ABLE TO REPLICATE THE PROBLEM. WHAT AM I TO DO? ALL I WANT IS FOR THE PROBLEM TO BE TAKEN CARE OF. I WANT TO DRIVE MY CAR WITHOUT THE FEAR OF BEING STRANDED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453143March 26, 2012LATCHES/LOCKS/LINKAGES, AIR BAGS
DRIVERS SIDE DOOR LOCK LOCKS UNATTENDED, TRAPS DRIVER INSIDE CAR. CAN NOT OPEN WITH KEY OR SWITCH. SAFETY ISSUE. ALSO; AIR BAG SENSOR LIGHT ACTIVATED FOR THE SECOND TIME, HAS TO BE A DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0