Kia Optima Complaints

7,843 consumer complaints on file.

#11663410May 28, 2025
STEERING
MDPS failing when driving randomly. Steering locks up and vehicle is uncontrollable, while the vehicle is moving. This has occurred at varying speeds, while turning and while driving straight. Dealer has unsuccessfully got the issue to replicate, but independent service center was able to replicate it and found the extended warranty and recommended dealership visit since issue is covered. Vehicle has been inspected by dealership and the first recommended battery replacement, but this did not remedy the issue. EPS warning light is illuminated while issue is occurring but due to safety, car needs to be restarted to gain control of the vehicle and light turns off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663084May 27, 2025
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving 55-60 MPH, the engine seized. There was no warning light illuminated. The contact inspected the vehicle and became aware of a burning odor around the exterior of the vehicle. The contact attempted to start the vehicle; however, the vehicle failed to start as intended. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663266May 27, 2025
ENGINE, POWER TRAIN
When the vehicle was about 3 years old and at 60,000 miles, the fuel injector went out. Kia took weeks to approve the replacement under warranty. Since then the engine light came on and said cylinder 3 has leak and fouls the plug. We've had it repaired 3 times. The mechanic said it would be too costly to repair and the engine should be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663037May 27, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after starting the vehicle and driving approximately 5 minutes, then pulling into a carwash and placing the vehicle in the park, the vehicle lost power and a thick gray smoke began coming from underneath the hood of the vehicle. The vehicle caught fire. The contact was able to exit the vehicle however, the fire had consumed the vehicle, and caused the building the vehicle was parked in front of caught fire. The fire department had put out both fires. The vehicle was towed and deemed totaled. A police report was filed. The contact stated they were pregnant at the time of the fire and ended up having a miscarriage. Medical assistance was needed. The dealer was not contacted. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 120,000. Parts distribution disconnect.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11662780May 23, 2025
ENGINE
The contact owns a 2018 Kia Optima. The contact stated while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact turned off the cruise control; however, the failure persisted, and the vehicle stalled. The contact stated that the check oil warning light was illuminated. The contact was able to coast to the side of the road. The vehicle failed to restart, and the vehicle was towed to a service station. The vehicle was then towed to a dealer where it was diagnosed and determined that the high-pressure fuel pump had failed, causing fuel intrusion into the engine and engine failure. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662524May 22, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Kia Optima. The contact stated that there was an abnormally strong fuel odor coming from the vehicle. The contact stated the fuel odor was stronger on the rear driver's side, where the gas tank was located. The used car dealer from whom the vehicle was purchased was notified of the failure. The vehicle was not diagnosed or repaired by an independent or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 95,658.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662673May 22, 2025
AIR BAGS
The contact called on behalf of his son who owned a 2018 Kia Optima. The contact stated that while driving at approximately 25 MPH, the front of the vehicle crashed into the rear end of the vehicle that was in front of him whom made a sudden stop. The contact was concerned that the air bags were not deployed. No warning lights was illuminated. A police report was filed. No medical attention was sought, and no injuries were sustained. The vehicle was pronounced totaled at the scene. The contact attempted to contact the manufacturer however, received no response. The failure mileage was 96,145.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11662688May 22, 2025
STEERING
I believe the steering wheel coupler is bad on my 2013 Kia Optima. It is a known issue for this year/make/model. The steering wheel is slipping and makes a clicking noise occasionally when turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662323May 21, 2025
ENGINE
engine's knock sensor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662021May 20, 2025
SUSPENSION, STEERING
Pep boys told me in Panama City that this is a recall for Kia and it's a safety issue and my steering is loose I'm taking it to Kia on May 28th to get them to fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662070May 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle started to lose motive power. The contact pulled off the roadway and heard an abnormal grinding sound coming from underneath the vehicle. The contact turned off the vehicle and the vehicle was unable to be restarted. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the engine needed to be replaced. The contact was advised that the following DTC were retrieved: P0076; P0079; B2519; B2521. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that there was no recall on the VIN for the engine. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662125May 20, 2025
ENGINE, POWER TRAIN
Vehicle experienced sudden loss of power while driving when cylinder 3 completely failed (0 PSI compression). Metal particles found in oil and excessive oil consumption (1 pint/100 miles). KIA dealer diagnosed as piston rings but ignored metal in oil that suggests bearing failure covered under recall campaign. Refused proper diagnostic testing. Vehicle now unsafe to drive with failed cylinder that could cause complete engine seizure while driving. Kia had all recommended services and oil changes since acquired in 11/2016. These service records demonstrate the progression of my vehicle's engine issues, from early oil consumption problems documented by York Auto Care in July 2023 (3 quarts low) to complete cylinder 3 failure with zero compression confirmed by Kia's own diagnostic testing in May 2025. Despite this documented history and Kia's own test results showing catastrophic engine failure, they have denied warranty coverage under their engine campaign that specifically covers bearing-related failures on my 2015 Kia Optima 2.4L.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661791May 19, 2025
ENGINE, POWER TRAIN
Engine failed at 52.350 miles due to excessive oil consumption confirmed by a Kia dealership. Car was driving fine on 5/1/25, on 5/2/25, car started to stall with loud clicking noise, and wouldn't move fast, which then activated the check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661833May 19, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
The power steering stopped working and the car became hard to turn because of it. The power steering light (red color with steering wheel and exclamation point to the right of it) came on also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661924May 19, 2025
UNKNOWN OR OTHER
The paint on my car is flaking off. We had a very bad storm and after it passed there was lots of paint gone from my car. I filed a claim with state farm and was denied as they state Kia was responsible of the paint because it's a know fact that the snow white pearl paint us defective and kua knows this. I file with Kia care and they say the paint warranty is gone. But they know that the paint is defective and they need to repaint my car. This issue started in 2011 through 2020. My car is a 2013 Kia optima and Kia is responsible for fixing this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662000May 19, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
My paint job is peeling away. I can not even wash my car with out it flicking off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661667May 18, 2025
AIR BAGS, SERVICE BRAKES, STEERING
I was driving on the Northbound side of the Interstate when my brakes failed when I pressed them to avoid a collision on the highway. The steering wheel malfunctioned when I tried to avoid a head-on collision with another vehicle. I couldn't control or stop the car, causing me to swerve left to right, and I then completely lost control of the vehicle. I crashed into the middle of the highway, but because my brakes had failed, the car continued at full speed into the Southbound side of the highway, causing me to wreck into a semi. The Colorado State Patrol investigated the accident. Right before I wrecked into the semi-trailer, I noticed all of the lights on the dashboard were off. My Steering wheel had fallen off completely, but the airbag never deployed even though every other airbag had deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11661385May 16, 2025
POWER TRAIN, ENGINE
I went to the Garden Grove Kia to get my new 2016 kia optima repaired for their knock sensor settlement repair. By their own terms of the agreement all original and subsequent ow ers can get vehicles repaired. They took my vehicle information, I gave them all details of my ownership of the vehicle and they said they would fix it. The next day I rented a trailer to take the vehicle to get repaired (vehicle still runs but don't think it's safe to drive like that) and upon arriving, a worker comes out and tells me that they will not repir the vehicle because I just purchased the vehicle. Craig, the manager, also refused to see ownership documents but gave me 2 things; legal advice saying that I should sue where I bought the vehicle from and a paper that said they will not fix cars owned by dealers and auctions. I am neither am neither nor. Craig, also stated that Kia wont cover the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661481May 16, 2025
ENGINE, ELECTRICAL SYSTEM
I bought my car brand new in July of 2020. In Spetember of 2023 roughly around 60,000 miles the engine started consuming large amounts of oil. The dealership put me through the so-called warranty process 3x over a years' time. They refused to file warranty paperwork within the year I was going through the process. I have documentation clearly showing the engine burning 2 qtrs. every 1000 miles. I still have a car that I am paying on that needs a new engine that should have been replaced under warranty, but KIA failed to honor the warranty. I have been left stranded on the side of the road multiple times with my 3 children needing oil. Not to mention the car will lock by itself with it running and no one in the car. The screen where the radio is will just go blank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661523May 16, 2025
POWER TRAIN, STEERING
While driving vechile shakes violently between 35-45 mph. I was informed the right axle needed replacement. There is a recall for 2016 optima axle replacement but Kia says my car doesn’t fall under it even though is the exact issue as the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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