Kia Optima Complaints

7,843 consumer complaints on file.

#10763735September 14, 2015
STEERING
WHEN DRIVING OUR 2015 KIA OPTIMA WITH 900 MILES VEHICLE WAS IN GARAGE EXCEPT FOR SMALL TRIPS AROUND TOWN BUT ON A SMALL VACATION TRIP, I NOTICED THE STEERING WAS NOT STABLE AND IT WAS HARD TO CONTROL THE STEERING AND KEEPING MY VEHICLE STRAIGHT AT 60 MPH OR MORE. I NOTICED IT WOULD GO LEFT THEN I WOULD CORRECT IT THEN IT WOULD GO RIGHT. VERY UNSTABLE TO CONTROL HAD TO KEEP BOTH HANDS CONTROLLING THE STEERING WHEEL. I HOPE SOME ONE LOOKS INTO THIS KIA PROBLEM BECAUSE I AM TAKING MY VEHICLE TO GET IT REPAIRED HOPEFULLY! THIS ISSUE IS DANGEROUS FOR PEOPLE WHO DON'T PAY ATTENTION ON THERE VEHICLE WHEN DRIVING AND COULD CAUSE MAJOR ACCIDENTS BECAUSE I AM EXPERIENCE DRIVING INSTRUCTOR, I COULD TELL IT IS A PROBLEM. I HOPE SOMEONE LOOKS INTO THIS ISSUE A.S.A.P. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763363September 13, 2015
STEERING
WHILE BACKING UP FROM A PARKING SPACE, HEARD AND FELT A LOW THUD ON THE STEERING WHEEL AS I TURNED THE WHEEL TO THE LEFT AND ALSO TO THE RIGHT. WHILE DRIVING SPEEDS ABOUT 20-30 MPH IT APPEARS FINE. IT IS MOST NOTICEABLE AT LOW SPEEDS >10MPH AND GOING OVER BUMPS OF ANY KIND WHILE TURNING EITHER LEFT OR RIGHT. IT IS DEFINITELY ON THE UPPER STEERING COLUMN CLOSE TO STEERING. MAKING APPOINTMENT TO HAVE KIA DEALERSHIP TO LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763371September 13, 2015
STEERING, SUSPENSION, VEHICLE SPEED CONTROL
STEERING ,HARD TO KEEP IN LANES,LOUD HARD RIDE. WHILE TEST DRIVING MY 2013 KIA OPTIMA I TOLD MY SALES PERSON THAT I WAS HAVING TROUBLE KEEPING KEEPING IT ON THE ROAD. HE SAID THAT'S B/C ITS A NEW CAR. IT'LL EASE UP. I THOUGHT IT WAS LOUD & TOOK SMAL BUMPS LIKE A BIG POT HOLES. AND THE GAS PEDAL & ACCELERATION WAS WIERD. HE SAID BRING IT BACK & THE SERVICE DEPARTMENT WILL DRIVE IT & FIX IT. DON'T WORRY. WELL AFTER SEVERAL TRIPS TO THE SERVICE DEPARTMENT THEY SAID THEY COULD NOT EMULATE THE PROBLEM. I ASKED THEM TO LET ME DRIVE WITH SERVICE PERSON. COULD NOT DO. BREAK IT IN & IT'LL GO AWAY. WELL AT 11,000 MILES TOOK IT BACK & COMPLAINED . SAME ANSWER. NOW 19,703 MILES NOT ONLY DO I HAVE THE SAME PROBLEMS .THEY GOT WORSE. IN ADDITION MY PAINT SCRATCHES & CHIPS SO EASY THAT THERE HAD TO BE SOMETHING WRONG WITH MY PAINT. BACK TO SERVICE & BODY WORK THEY TOLD ME THAT WAS NORMAL. BRING IT IN FOR DETAILING & WE WILL GET IT LOOKING LIKE NEW! DON'T HAVE $175.00 TO DO THAT . I DO NOT GET CLOSE TO QUOTED GAS MILEAGE. IT HAS A MIND OF ITS OWN IT ACCELERATES & GEARS DON'T SHIFT .IT TAKES OFF OR DOESN'T ALL BY ITSELF. SEEMS LIKE TRANSMISSION TROUBLE. ITS SO LOUD I CANNOT USE HANDS FREE PHONE & CONVERSATIONS ARE DIFFICULT. THE STEERING IS SO OFF, I'M AFRAID I'LL GET PULLED OVER & FINED. VERY HARD TO KEEP ON ROAD. AND MY CAR SQUEAKS AS YOU GET IN & OUT OF MY CAR. VERY DISAPPOINTED. I WANT AN INVESTIGATION . I'M AFRAID IT WILL BE IN AN ACCIDENT & HURT MYSELF & OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763275September 12, 2015
AIR BAGS
AIRBAG LIGHT REMAINS ON. TOOK THE VEHICLE TO A REPAIR SHOP WHICH DIAGNOSED PASSENGER SEAT SENSOR IS BAD. MUST REPLACE COMPLETE SEAT BOTTOM AND TRACK AT A COST OF ABOUT 1700.00 USD. THE AIRBAG LIGHT WAS RESET, BUT I WAS INFORMED THAT IF ANYONE SITS ON THE PASSENGER SEAT THE SYSTEM WILL TRIP AGAIN AND NOT BE ACTIVE. I INVESTIGATED ONLINE AND FOUND THIS IS A COMMON PROBLEM, AND THIS WAS CONFIRMED BY THE KIA DEALER PARTS DEPARTMENT COUNTER PERSON . THIS SHOULD BE A SAFETY RECALL AND NOT A REPAIR FOR THE CUSTOMER TO FINANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763312September 12, 2015
ENGINE
MY ENGINE SOUNDS LIKE A TRUCK ,I TOOK CAR TO KIA DEALER SHIP AND THEY CLAIMED IT WAS IT WAS SERPENTINE BELT TENSIONER LOOSING TENION AND IDELER PULLEY BEARING .SAID THEY FIXED THESE PROBLEMS BUT I'M STILL HAVE THE SAME PROBLEM,AND SAID THERE WAS NO RECALL ON MY CAR.BUT THERE IS A PROBLEM WITH THE THE ONE I BOUGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762943September 10, 2015
ELECTRICAL SYSTEM
WHEN FIRST BUYING THE CAR THERE WERE TIMES IT WOULD START REALLY HARD AND HAVE A LONG CRANK. IT SEEMED LIKE AFTER STARTING AND DRIVING A SHORT DISTANCE AND SHUTTING IT OFF THE CAR WOULD LONG CRANK WITH A HARD START. TOOK TO THE DEALERSHIP MULTIPLE TIME WITH NO FIX. I LOGGED THE OCCURRENCE FOR ALMOST 2 MONTHS WHEN THE FIELD TECHNICIAN CAME OUT HE COULD NOT DUPLICATE THE CONCERN AND SAID EVERYTHING LOOKS GOOD. 8 MONTHS LATER IT IS STILL DOING IT AND NOW HAS STARTED A NEW PROBLEM OFF NOT STARTING WHEN PUSH BUTTON AND BRAKE ARE PUSHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762994September 10, 2015
ENGINE
I LEASED THE KIA OPTIMA (2013) FOR 3 YEARS. WITH 4 MONTHS LEFT ON THE LEASE & 35,000 MILES LATER, EVERYTHING WAS PERFECT, NO ISSUES WHATSOEVER, UP UNTIL YESTERDAY MORNING WHILE DRIVING TO WORK. I WAS APPROACHING A 4-WAY STOP WHEN I HEARD WHAT SOUNDED LIKE THE SCREECH OR A SHORT BLAST OF A HAIRDRYER. DIRECTLY AFTER 'THE SOUND' I APPROACHED THE STOP SIGN, BUT EVEN AS I WAS SLOWING I FELT THAT THE CAR WAS SLUGGISH. I CAME TO A STOP. WHEN I TRIED TO GO AGAIN I REALIZED THE ENGINE HAD STOPPED. I TRIED A FEW TIMES TO START THE ENGINE BUT IT WAS COMPLETELY DEAD. I HAD TO GO TO WORK, SO I CALLED A FRIEND WHO IS A MECHANIC TO COME LOOK AT THE CAR. HE SAID HE WOULD TAKE THE BATTERY TO PEP BOYS TO HAVE IT CHECKED, WHICH HE DID, THEY SAID THE BATTERY WAS GOOD. HE ADVISED ME TO CALL THE CAR PROS KIA OF CARSON WHERE I LEASED THE CAR FROM AS IT WAS COVERED UNDER THE "100,000 MILE/10 YEAR WARRANTY". WHEN I GOT TO THE SERVICE DEPARTMENT THEY TOLD ME THEY NEEDED TO DO A DIAGNOSTIC WHICH WOULD COST $119 AND WOULD "PROBABLY BE COVERED BY THE WARRANTY BUT YOU NEED TO SIGN THIS FORM JUST IN CASE IT'S NOT" OF COURSE, WHEN THEY CAME BACK, THEY SAID I WAS NOT COVERERED UNDER THEIR WARRENTY BECAUSE THE ENGINE WAS "BAD' AND HAD COMPLETELY BLOWN DUE TO "BLACK SLUDGE'' IN THE OIL COMPARTMENT (THIS IS A COMPLETE LIE AS MY MECHANIC FRIEND CHECKED THE OIL THAT MORNING AND IT WAS GOOD!!!) AND THEY NEEDED RECEIPTS FOR ALL OF THE SERVICES TO MY CAR GOING BACK ONE YEAR AS THEY NEEDED TO KNOW WHO HAD BEEN TAMPERING WITH MY CAR! FOR THE RECORD, I HAVE ALL OF THE RECEIPTS FROM PEP-BOYS AND MY MECHANIC WHO HAVE DONE ALL OF MY OIL CHANGES RELIGIOUSLY. NOW I COME TO FIND OUT VIA RESEARCH ON THE INTERNET THAT THERE ARE LAW SUITS HAPPENING BETWEEN CONSUMERS WHO ARE BEING BLAMED FOR NOT DOING OIL CHANGES AND CAUSING CHRONIC ENGINE FAILURE BECAUSE KIA DON'T WANT TO HONOR THEIR WARRENTY!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762587September 9, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2007 KIA OPTIMA. WHEN DRIVING ON UNEVEN PAVEMENT, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE CONTROL ARM FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. ..UPDATED 11/05/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762553September 9, 2015
AIR BAGS
I STARTED THE VEHICLE THIS MORNING AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE LIGHT REMAINS ILLUMINATED AFTER TWO DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761995September 7, 2015
AIR BAGS
THE FRONT PASSENGER AIRBAG DEACTIVATION LIGHT REMAINS LIT WHEN THERE IS A PASSENGER IN THE FRONT SEAT. THIS PROBLEM HAS EXISTED FROM THE TIME WE PURCHASED THE CAR TO THE PRESENT. PROBLEM IS INTERMITTENT BUT FREQUENT, SO THERE IS NO TRUST THAT A FRONT SEAT PASSENGER IS PROTECTED AT ANY GIVEN TIME. WE WERE TOLD TO DRIVE THE CAR INTO THE DEALER WHEN THE LIGHT WAS ON, WHICH WE DID. DEALER QUESTIONED THE WEIGHT OF PASSENGER (NOT THE ISSUE), THEN REPLACED THE BLADDER IN THE SEAT AND SUGGESTED TO FRONT SEAT PASSENGER TO "SIT SQUARELY & PROPERLY" IN THE SEAT. THEN TOLD US WHEN THIS HAPPENS AGAIN, TO EXECUTE THE FOLLOWING SEQUENCE: STOP & TURN OFF CAR, UNDO SEAT BELT, GET OUT, GET BACK IN, CLOSE DOOR, BUCKLE UP AND RESTART CAR, "AND SEE IF THE LIGHT STAYS OFF". TOTALLY UNREALISTIC ON AN INTERSTATE OR IN TRAFFIC. SOMETIMES WE HAVE DONE THE RECOMMENDED SEQUENCE 4-5 TIMES BEFORE THE LIGHT STAYS OFF. INDICATOR MAY START OFF DARK AND THEN LIGHT UP AFTER SEVERAL MINUTES, A HALF HOUR OR SEVERAL HOURS OF CONTINUOUS DRIVING. WE HAVE RETURNED TO THE DEALER SEVERAL TIMES FOR THIS ISSUE AND WERE TOLD THAT THE CAR WAS PERFORMING ACCORDING TO MANUFACTURER SPECIFICATIONS. THERE WAS A RECALL FOR THE DRIVER AIR BAG BUT NOTHING FOR THE PASSENGER AIR BAG. THE INTERNET HAS PAGES AND PAGES OF COMPLAINTS ABOUT THIS ISSUE. KIA TURNS A DEAF EAR OR THEY JUST DON'T KNOW HOW TO FIX THIS. 8 YEARS OF THE SAME PROBLEM IS TOO LONG AND THERE IS NO WAY I CAN AFFORD A NEW CAR. SOMEBODY PLEASE PUSH THEM TO INVESTIGATE THIS PROBLEM AND FIND A SOLUTION BEFORE SOMEONE DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761891September 6, 2015
STRUCTURE:BODY, EXTERIOR LIGHTING
EXITING HWY 71 EAST BOUND TO WOODWARD DECREASING SPEED THE VEHICLE IN FRONT OF ME HAD A CAR CUT IN FRONT OF HER. I HAD A SAFE DISTANCE AND SLAMMED MY BRAKES. MY BRAKES DID NOT GRAB AS USUAL MY CAR DID NOT STOP AND I HIT THE VEHICLE IN FRONT OF ME. I TRULY BELIEVE MY BRAKE SYSTEM FAILED. I WILL TAKE MY CAR INTO KIA WHEN I GET IT BACK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10761754September 5, 2015
STEERING
THE STEERING HAS 1-2 INCHES OF PLAY IN THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761482September 4, 2015
ELECTRICAL SYSTEM
WENT TO GO OUT(6:30 AM) AND FOUND THAT MY TRUNK LID WAS UNLATCHED, NOT OPEN, JUST UNLATCHED. FOUND OUT BY IT SHOWING ON MY DASHBOARD. YESTERDAY, 9/3/15, NEIGHBOR KNOCKED ON MY DOOR (2:45 PM) AND TOLD ME MY PARKING LIGHTS WERE ON. I HAD COME HOME AT 7:30 AM. I HAD GONE OUT WITH A NEIGHBOR A COUPLE OF TIMES, LIGHTS WERE NOT ON. LAST TIME WAS AROUND NOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761158September 3, 2015
UNKNOWN OR OTHER
THE FRONT K FRAME OF THE VEHICLE IS RUSTED AND MAKES LOUD NOISE WHILE DRIVING. THIS HAS AFFECTED THE ALIGNMENT OF THE VEHICLE, AND CAN CAUSE A ROAD ACCIDENT OR FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760599August 31, 2015
UNKNOWN OR OTHER
I PURCHASED A KIA OPTIMA IN DECEMBER OF 2014. AT 8,000 MILES I NOTICED UNUSUAL WEAR ON MY TIRES, I HAD THEM ROTATED AND BALANCED AT 7,500. I RECENTLY WENT TO AMERICA TIRES WITH THE MILEAGE AT 14,50 THEY CONFIRMED THAT THE TIRES WERE WORN DOWN TO LESS THAN 50% OF THE TREAD. THEY ROTATED AND BALANCED THEM BUT THE LIFE OF MY TIRES IS SHORT. IT APPEARS THAT THE TIRES ARE INFERIOR. I FEEL UNSAFE DRIVING MY CAR. I HAVE DRIVEN SEVERAL CARS HOWEVER I HAVE NEVER HAD TO REPLACED TIRES THIS SOON ON A VEHICLE. I HAVE ABOUT 5 TO 7 THOUSANDS MILES LEFT BEFORE REPLACEMENT IS NEEDED. THE TIRES IN QUESTION ARE NPRIZAH8. MY FEAR IS THAT SEVERAL UNSUSPECTING PEOPLE ARE DRIVING AROUND ON THESE UNSAFE TIRES WHICH COULD CAUSE SERIOUS PROBLEMS. ESPECIALLY THOSE WHO DON'T HAVE REGULAR SERVICE ON THEIR TIRES. CAN YOU TELL ME IF THERE HAS THERE BEEN ANY ISSUES WITH THESE TIRES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760235August 31, 2015
STEERING
STEERING ISSUES AT HIGH SPEEDS ON EXPRESSWAY. VEHICLE GOES INTO OTHER LANES CONSTANTLY. I THOUGHT IT JUST NEEDED TO BE BROKEN IN BUT IT HAS NEVER GOTTEN BETTER. IT COULD CAUSE A TERRIBLE ACCIDENT IF NOT TAKEN CARE OF BY A RECALL. IF NOT, I WILL NOT BUY ANOTHER KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759819August 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE KEYLESS ENTRY ABILITY FAILED TO WORK FOR THE PAST THREE YEARS. THE CONTACT MENTIONED THAT THE REAR DOORS FAILED TO UNLOCK WHEN UTILIZING A KEY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759027August 25, 2015
SUSPENSION
RECEIVED THE VOLUNTARY RECALL NOTICE TO HAVE THE UNDERBODY COMPONENTS SPRAYED WITH WHAT MIGHT BE CALLED A RUST INHIBITOR OR PREVENTATIVE, SO I MADE AN APPOINTMENT AND TOOK THE CAR IN FOR SERVICE. CAR WAS AT THE DEALERSHIP 8/24/15 FOR THE APPLICATION WHEN THE SERVICE MANAGER CAME INTO THE WAITING ROOM AND SAID THAT THE LEFT REAR LOWER CONTROL ARM IS COMPLETELY RUSTED THROUGH, SPLIT AND DEEMED THE CAR UNSAFE TO DRIVE. TOOK A LOOK AND SURE ENOUGH, RUSTED COMPLETELY THROUGH AND SPLIT DOWN THE BACK SIDE. GLAD KIA DECIDED TO DO THE RUST INHIBITOR RECALL OR I WOULD HAVE NEVER KNOWN ABOUT THE PROBLEM UNTIL THE ARM ACTUALLY DISINTEGRATED AND BROKE. THIS VOLUNATRY "RECALL" IS LIKE CLOSING THE BARN DOOR AFTER THE HORSES HAVE ESCAPED, AND TO CONTINUE TO BUILD A CAR WITH INFERIOR PARTS, A COATING ISN'T GOING TO HELP THE RUST PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759089August 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 KIA OPTIMA. THE CONTACT STATED THAT THE FOUR POWER DOOR LOCKS INTERMITTENTLY WOULD NOT LOCK OR UNLOCK WHEN ACCESSING WITH THE KEY FOB, AUTOMATIC DOOR LOCKS, OR MANUALLY. THE FAILURE OCCURRED ON SEPARATE OCCASIONS AND BECAME PROGRESSIVELY WORSE. ON ONE OCCASION, THE DRIVER HAD TO EXIT FROM ANOTHER DOOR DUE TO THE LOCK FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778079August 24, 2015
ENGINE
DRIVING DOWN EXPRESS WHEN ENGINE STARTED TO LOOSE OIL. PULLED OVER ON SHOULDER, NOTICE A CLICKING NOISE AND SMELLED BURNING OIL. DEALER FOUND HOLE IN SIDE OF ENGINE BLOCK. STATED NEEDS NEW ENGINE AND QUOTED AND ESTIMATED PRICE OF $5,875.64 FOR A USED ENGINE WITH 46,000 MILES INSTALLED. HAD CAR REPAIRED AT ANOTHER PLACE FOR $5477.06 WITH 41,000 MILES. THIS SHOP SAID THE ENGINE HAD A ROD KNOCK THEN LOCKED UP. NEEDS THE ENGINE REPLACED. THIS IS THE SAME 2.4 LITER ENGINE THAT IS BEING RECALLED FOR THE HYUNDAI SONATAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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