Kia Optima Complaints

7,843 consumer complaints on file.

#11100396June 7, 2018
ENGINE
DRIVING DOWN THE FREEWAY- CAR DIED- ALL DASHBOARD LIGHTS CAME ON- STARTED BACK UP-- HAD A KNOCKING NOISE- DROVE IT OUT OF TRAFFIC AND PARKED IT. TOWED TO KIA DEALERSHIP- ENGINE IS GONE. MAINTENANCE HAS BEEN DONE REGULARLY- THE CHECK OIL LIGHT NEVER CAME ON - STILL ISNT ON- NO OIL IN THE ENGINE- CHECK ENGINE LIGHT CAME ON ONLY AFTER THE CAR DIED.. THIS IS VERY DANGEROUS- THE CARS DIE IN THE MIDDLE OF TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100062June 5, 2018
ENGINE
I WAS DRIVING ON THE STREET AND WITH NO WARNING MY CAR STALLED AND SHUT OFF. I TURNED MY CAR BACK ON AND IT WAS OKAY, NO LIGHTS OR NOISES. THE NEXT DAY I WAS GOING TO DRIVE MY CAR I HEARD A TAPPING NOISE COMING FROM THE RIGHT PASSENGER SIDE NEAR THE ENGINE, BUT CAR STILL WAS FUNCTIONAL. A FEW HOURS LATER THE CHECK ENGINE LIGHT CAME ON, THE NOISE IS STILL THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099477June 4, 2018
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ABOUT 70 MPH MY CAR HAS RANDOMLY STOPPED AND CUT OFF.. AFTER SITTING THERE I WAS ABLE TO RESTART. HOWEVER I WAS BARELY ABLE TO GET OUT OF THE WAY OF OTHER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099510June 4, 2018
ELECTRICAL SYSTEM, POWER TRAIN
THE GEAR SHIFTER IS FREELY ALLOWED TO MOVE, YET THE ELECTRICAL SYSTEM IS REGISTERING THAT THE CAR HASN'T LEFT NEUTRAL. (EXAMPLE: WHEN I PLACE THE CAR IN P(ARK), THE DISPLAY ABOVE THE ODOMETER WILL REMAIN IN N(EUTRAL). THE SHIFTER IS FREELY ALLOWED TO MOVE WHEN THE CAR IS ON AND THE BRAKE IS PRESSED DOWN AS USUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099834June 4, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE MESSAGE "HYBRID BATTERY ISSUE, PLEASE SHUT CAR OFF IMMEDIATELY" DISPLAYED. THE VEHICLE WAS TAKEN TO DCH KIA OF TEMECULA (26799 YNEZ RD, TEMECULA, CA 92591, (951) 268-9198) WHERE IT WAS DIAGNOSED THAT THE PRA REPLAY BATTERY AND THE SAFETY PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099406June 3, 2018
ENGINE
WITHOUT ANY WARNING LAMPS OR EXTRANEOUS SOUNDS OR ENGINE NOISE, TRAVELING APPROXIMATELY 40MPH, THE ENGINE SEIZED UP AND STOPPED. IMMEDIATELY THE ENGINE, OIL AND BATTERY LAMPS ILLUMINATED, AND I WAS ABLE TO COAST INTO A SAFE PARKING LOT AWAY FROM TRAFFIC. I ATTEMPTED TO RESTART THE ENGINE TO NO AVAIL. AAA WAS CALLED AND TOLD TO TOW THE VEHICLE TO A LOCAL SHOP. THEIR DIAGNOSIS CONCURRED WITH MINE...THE ENGINE HAD SEIZED AND WAS NOT REPAIRABLE EXCEPT TO REPLACE THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099327June 2, 2018
ENGINE, STEERING
I WAS DRIVING IN HIGHWAY IN JULY 2017. THE STEERING WHEEL WAS DRIFTING AND SLIPPERY. IT WAS ABOUT 84,000 MILES IN IT. SO, I BROUGHT MY CAR IN KIA DEALER. THEY SHOWED ME WORN OUT STEERING COUPLING. I ASKED THEM TO CHANGE STEERING COUPLING ONLY BUT THEY CHANGED WHOLE STEERING WHEEL COLUMN AND CHARGED ME $1,402. HOWEVER, I FOUND THAT KIA EXTENDED WARRANTY FOR 10 YEARS/UNLIMITED MILEAGE IN 2016. I AM NOT SURE WHY THEY CHARGED ME FOR STEERING ISSUE. I COMPLAINED KIA MOTORS AMERICA AND SENT ALL INFORMATION THAT I HAVE INCLUDING THE BILLS. THEY DID NOT RESPOND ANY LETTER YET. I LIKE TO HAVE MY MONEY BACK. ANOTHER ISSUE THAT I FOUND IN MAY 2018 WAS FAST ENGINE OIL BURN OUT. I WAS DRIVING TO WORK IN HIGHWAY AND ENGINE OIL WARNING SIGN WAS BLINKING. SO, I IMMEDIATELY PULLED OVER AND CHECKED ENGINE OIL LEVEL. IT WAS ALMOST GONE AND SO DARK. THE DEALER JUST CHANGED ENGINE OIL A FEW MONTHS AGO AND LESS THAN 3,000 MILES DRIVEN AFTER THAT. I FILLED UP 3 QUARTS OF BLENDED ENGINE OIL AND CHECKED EVERY OTHER DAY. ABOUT TWO WEEKS LATER, IT LOOKS THE LEVEL OF ENGINE OIL WAS WAY LOWER (ABOUT 1 AND HALF QUARTS WERE GONE). I CALLED THE DEALER THAT THEY SAID IT WAS ONLY ENGINE OIL BURNING ISSUE NOT ENGINE FAILURE. THEY SAID IT WOULD NOT COVER BY RECALLS. I CHECKED LOTS OF COMPLAINING ABOUT ENGINE FAILURE ISSUE FROM THE INTERNET. BASED ON THAT IN MANY CASES THE ENGINE OIL BURN OUT ISSUE HAPPENED BEFORE ENGINE FAILURE. I STRONGLY THINK THAT KIA SHOULD INSTALL NEW ENGINE UNDER WARRANTY OR RECALLS BECAUSE I REALLY CONCERN ABOUT ME AND FAMILY'S SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099236June 1, 2018
ENGINE, VEHICLE SPEED CONTROL
NHTSA RECALL 17V224000 MY 2012 KIA WAS SUPPOSEDLY NOT IN THIS RECALL BUT MY CAR BEARINGS ACCORDING TO INDEPENDENT MECHANIC ARE ALREADY WEARING OUT PREMATURELY AT 84000 MILES . THE CAR WILL LOSE OIL PRESSURE AND KNOCK (BEARING) BLOW WHITE SMOKE AND STOP IN THE MIDDLE OF THE INTERSTATE. THIS HAPPENED ONCE IN STOP AND GO TRAFFIC AND ONCE TRAVELING AT 65 MPH WHERE CAR DECELERATED TO 30 MPH. CAR HAS ALWAYS BEEN TAKEN TO KIA DEALERSHIP FOR SERVICE BUT THEY CLAIM THEY CAN NOT SEE THE SERVICE RECORDS AND WILL NOT COVER UNDER PURCHASED WARRANTY WITHOUT THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098935May 31, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KIA OPTIMA 2012 LX COMPLAINT..I LIKE TO START OFF SAYING THAT THE RIGHT PASSENGER SIDE UP FRONT STOP WORKING. ALL OF A SUDDEN, IT WILL NOT WHINE DOWN OR UP SOMETIMES. IT IS AN ISSUE AND MORE. THE CAR SOUNDS LIKE WHEN I CRANK UP, IT IS A WEIRD NOISE WHEN WARMING UP STAND STILL. THAT GOES FOR THE WINDOW AND CAR OVERALL STAND STILL. IT HAS BECOME AN BURDEN FOR THE WINDOW CAN NOT GO DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098769May 30, 2018
ENGINE
ENGINE LOCKED UP WITHOUT ANY WARNING WHILE DRIVING DOWN ROAD NO PRIOR ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098807May 30, 2018
ENGINE
TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND SMOKE AND FLAMES EMERGED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11098902May 30, 2018
EXTERIOR LIGHTING
HEADLIGHTS ARE USLESS. THEY ARE SO DIM YOU CAN'T DRIVE THE CAR AT NIGHT AT ALL. THIS IS GOING TO CAUSE A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098299May 28, 2018
STEERING
AT HIGHWAY SPEED THE CAR SEEMS TO WANDER BOTH LEFT AND RIGHT AND WHEN ATTEMPTING TO CORRECT THE STEERING WHEEL WILL "STICK" AND REQUIRES ABNORMAL AMOUNT OF EFFORT TO GET IT TO RESPOND TO DRIVER INPUT. ONCE IT RESPONDS IT OVER CORRECTS SLIGHTLY WHICH CAUSES TO CAR TO WEAVE (WITHIN IT'S LANE). THE CAR NOW REQUIRES CONSTANT DRIVER INPUT TO KEEP THE CAR WITHIN IT'S LANE. WE BOUGHT THE CAR NEW IN LATE 2016 AND DON'T DRIVE IT A LOT AS IT NOW HAS ONLY 11,000 MILES AND THIS PROBLEM HAS GOTTEN PROGRESSIVELY WORSE SINCE ABOUT 5,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098349May 28, 2018
ENGINE
THE ENGINE ON MY VEHICLE IS UNDER A RECALL, HOWEVER, I HAVE YET TO RECEIVE A LETTER FROM KIA STATING WHEN I CAN TAKE MY CAR TO THE LOCAL DEALERSHIP FOR ENGINE REPLACEMENT. I AM THE ONLY OWNER OF THIS CAR, AND HAVE LIVED AT THE SAME ADDRESS DURING THIS TIME. I CURRENTLY HAVE OVER 76,000 MILES ON THE VEHICLE, AND CONCERNED MY GOOD LUCK COULD RUN OUT. ANY PRESSURE YOU CAN APPLY TO GET THIS RESOLVED WOULD BE APPRECIATED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097919May 25, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 55 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE BEFORE IT STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE ABNORMAL NOISE PERSISTED. THE VEHICLE WAS TOWED TO THE DEALER (WEST PALM BEACH KIA, 735 S MILITARY TRAIL, WEST PALM BEACH, FL 33415, (561) 433-1511) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND THE MODEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097934May 25, 2018
ENGINE
TL* THE CONTACT OWNED A 2014 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN HIGH SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER RESTARTING THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT THEN NOTICED FIRE AND SPARKS UNDER THE HOOD. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE, BUT WAS UNABLE TO PROVIDE THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11097777May 24, 2018
ENGINE
2015 KIA OPTIMA WAS GOING THROUGH 2 QUARTS OF OIL AT LEAST 3 TIMES A WEEK BLOWING OUT WHITE SMOKE. HAD ENGINE REPLACED UNDER 100K WARRANTY AT 98,844K. AT 110,474 MILES ENGINE BROKE DOWN WHILE DRIVING ON HIGHWAY. MANAGED TO GET CAR TO SHOULDER AND WOULD ONLY DRIVE 5 MILES AN HOUR. KIA SERVICE DEPARTMENT STATED NEEDS NEW ENGINE AND CATALYTIC CONVERTER. STATES NOT IN WARRANTY. KIA CORPORATE ADVISED WE HAVE 12 MONTH/12K WARRANTY ON NEW ENGINE MEANING THERE IS APPROX 1100 MILES REMAINING UNDER WARRANTY. KIA DEALERSHIP NOW SAYS THAT THE ORIGINAL WARRANTY FOR THE CAR OF 100K IS WHAT WAS COVERED FOR THE NEW ENGINE AS WELL, MEANING THE WARRANTY FOR THE NEW ENGINE LASTED APPROX 1100. THEY ARE MORE CONCERNED ABOUT THE RENTAL CAR THEY PROVIDED AND REIMBURSEMENT FOR THAT THEN THE ENGINE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097561May 23, 2018
UNKNOWN OR OTHER
INSTRUMENT PANEL IS NOT WORKING NO SPEED NO TEMP NO RPM NO FUEL. CHECKED ALL FUSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097716May 23, 2018
EXTERIOR LIGHTING
TAKATA RECALL BREAK LIGHTS NOT COMING ON. I NOTICED I HAD A NOTIFICATION COME ON MY DASHBOARD THAT READ ''CHECK BRAKE LIGHTS' AND BOTH OF MY BREAK LIGHTS WERE FLASHING ON THE IMAGE OF THE CAR ON THE DASH. IT WOULD COME OFF AND ON RANDOMLY THROUGHOUT THE DAY. I CAN SMACK MY BREAK LIGHTS AND THEY COME BACK ON, AND ONCE I PRESS MY BREAK THEY GO BACK OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097047May 21, 2018
ENGINE
WE WERE DRIVING ON THE FREEWAY AT 80 MILES AN HOUR AND THE ENGINE DIED. AFTER BEING TOWED TO A DEALER, COME TO FIND OUT THERE WAS AN ENGINE RECALL, THAT THE DEALER (CORWIN FORD, NAMPA IDAHO) WE BOUGHT IT FROM WAS NOTIFIED OF 6 MONTHS BEFORE WE PURCHASED THE CAR AND WAS NEVER INFORMED OF. WE COULD HAVE BEEN SERIOUSLY INJURED IF IT HADN'T BEEN FOR MY BOYFRIEND DRIVING AND ABLE TO GET US OFF THE FREEWAY SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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