Kia Optima Complaints

7,843 consumer complaints on file.

#11139133October 9, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MY 2013 KIA OPTIMA CAUGHT ON FIRE JUST SHORT OF DRIVING IT FOR ABOUT 15-20 MIN ON 9/23/18. WE GOT NO WARNING ON THE DASHBOARD WE HEARD A LIGHT POP NOISE, THE VEHICLE TURNED OFF WHEN WE GOT OFF THERE WAS FIRE COMING OUT FROM THE HOOD THAT FASTLY SPREAD THROUGHT OUT UP TO THE WHOLE FRONT OF THE CAR DESTROYING THE WHOLE ENGINE. THE CAR NEVER HAD ANY MECHANICAL ISSUES. WE HAD JUST DRIVEN FROM AZ TO CA THE NIGHT BEFORE WITH NO PROBLEMS. I STILL HAVE NO EXPLANATION WHY MY 5 YEAR OLD CAR WITH JUST A LITTLE OVER 86K MILES CAUGHT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11139148October 9, 2018
ENGINE
FIRE! MY 2014 KIA OPTIMA CAUGHT FIRE WHILE I WAS DRIVING IT ON THE HIGHWAY. FIRST, I COULD SMELL SOMETHING BURNING. THEN, SMOKE QUICKLY FILLED MY CABIN. I PULLED OVER LOST STEERING AND BRAKES, PUT CAR IN PARK. GOT OUT LOOK BEHIND ME. SEE SPARKS ON GROUND. GET IN CALL 911 AND WITH IN SECONDS MY CAR SNAP, CRACKLED, AND POPPED AND FLAMES ENGULFED MY VEHICLE. I GRABBED MY PURSE AND RAN. I HAD TO WATCH MY CAR BURN. I AM VERY THANKFUL I MADE IT OUT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11139335October 9, 2018
STRUCTURE:BODY, SEATS, UNKNOWN OR OTHER
CAR SPONTANEOUSLY CAUGHT ON FIRE RESULTING IN TOTAL LOSS. NO INJURY BUT DRIVER HAD TO JUMP OUT OF MOVING VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11139362October 9, 2018
POWER TRAIN
ENGINE LIGHT CAME ON WHILE DRIVING. WHEN STARTING CAR, IT'S NOT STARTING AS IT SHOULD AND STAKING LUGGING AND SLUGGISH WHILE DRIVING. COUNTRY ROAD DRIVING APPROXIMATELY 45 MPH..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138961October 8, 2018
STEERING
WHEN I MOVE THE STEERING WHEEL FROM SIDE TO SIDE I CAN HEAR A POPPING NOISE WHEN I AM DRIVING AS WELL AS WHEN I AM AT A STOP. THE STEERING WHEEL HAS EXCESSIVE VIBRATION AND RADDLING WHEN I AM DRIVING BETWEEN 65-75 ON THE HIGHWAY, IT DECREASES AT 80 MPH. I HAVE GOTTEN MY TIRES CHECKED AS WELL AS AN ALIGNMENT SO IT IS NOT AN ISSUE WITH THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139023October 8, 2018
EXTERIOR LIGHTING
MY HEADLIGHT BULBS BLEW FINALLY AFTER 5 YEARS BUT THE COVER TO CHANGE THEM IS STUCK! IT'S LIKE THEY ARE SUPER GLUED OR WELDED SHUT! I TRIED TO OPEN THE COVER AND TAKE IT OFF AND SO DID MY HUSBAND. WE WENT TO AUTOZONE AND A ACTUALLY KIA DEALERSHIP AND THEY CAN'T EVEN REMOVE IT! LIGHT ARE SUPER IMPORTANT AND ARE A HUGE SAFETY ISSUE IF YOU CAN'T ACCESS YOUR HEADLIGHT BULBS WITHOUT THEM HAVING TO REMOVE YOUR FRONT END. KIA IS CHARGING ME 108.00 A HOUR SAYING THEY ARE GOING TO HAVE TO REMOVE THE FRONT PART OF MY OF MY CAR TO TRY TO REMOVE THE LIGHT COVER. PLEASE REVIEW THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133431October 5, 2018
UNKNOWN OR OTHER
BACK UP CAMERA FAILED IN VEHICLE AND KIA DEALER WANTED TO CHARGE $1000.00 TO FIX IT THE CAR HAS LESS THAN 55,000 MILES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132629October 5, 2018
VEHICLE SPEED CONTROL:CRUISE CONTROL
2016 KIA OPTIMA. CONSUMER WRITES WITH CONCERNS MALFUNCTIONS WITH ADVANCED SMART CRUISE CONTROL. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133275October 4, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF EXPLODED AND GLASS SHATTERED INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES. THE CONTACT CALLED GOSSETT KIA AT 901-328-8177 (LOCATED AT 1900 COVINGTON PIKE, MEMPHIS, TN 38128) AND WAS INFORMED THAT NOTHING COULD BE DONE AND THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, FILED A REPORT, AND STATED THAT THEY WOULD FOLLOW-UP WITH THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133307October 4, 2018
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
DRIVING MY 2012 KIA OPTIMA ON THE HIGHWAY. NOTICED THE SMELL OF SMOKE THEN VISUALLY SAW SMOKE. BEGAN TO PULL OVER AND FLAMES BEGAN TO BILLOW FROM UNDER THE HOOD. THE BRAKES WERE NOT OPERATIONAL. ROLLED TO A STOP AND EXITED THE VEHICLE. CAR WAS FULLY ENGULFED WITHIN A MINUTE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11133405October 4, 2018
ENGINE
MY 2011 KIA OPTIMA IS CONSUMING LARGE QUANTITIES OF OIL. I HAVE RECEIVED 10 OIL CHANGES SINCE FEBRUARY 2018 (OCT AS OF TODAY) AFTER MY CAR'S OIL LIGHT WOULD BLINK EVERY 1000 MILES WHEN DRIVING. THE DEALER SAID THEIR WAS NO VISIBLE LEAK AND PERFORMED A CONSUMPTION TEST WHICH SHOWED MY CAR WAS CONSUMING OIL AT AN ALARMING RATE. THIS ISSUE HAS BEEN IDENTIFIED AS A KNOW PROBLEM WITH KIA MOTORS AND HAS YET TO ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133028October 3, 2018
ENGINE
MY CAR (KIA OPTIMA 2013) WAS PART OF THE RECALL IN 2017 AND IN DECEMBER 2017 MY CAR CAME TO A COMPLETE STOP ON A VERY BUSY FREEWAY IN CALIFORNIA. I HAD MY CAR TOW TO THE DEALERSHIP. THEY REPLACED MY ENGINE BECAUSE IT WAS PART OF THE RECALL. 9 MOS LATER SEPTEMBER 16TH 2018 MY FIANCEE WAS DRIVING DOWN A HILL ON A CALIFORNIA FREEWAY AND HE HAD NO BRAKES AND OTHER DRIVERS WERE HONKING AND YELLING YOUR CAR IS ON FIRE. HE USED THE EMERGENCY BRAKES TO TRY AND SLOW DOWN TO EXIT THE FREEWAY HE WAS PICKING UP SPEED BECAUSE HE WAS GOING DOWN HILL THE CAR WAS WAS STARTING TO FILL UP WITH SMOKE. HE WAS HOPING THE WINDOWS WOULD GO DOWN AND THEY DID HE START EXITING FREEWAY PUSHING ON THE EMERGENCY BRAKE SLOWING DOWN APPROACHING A CURB TURNING THE WHEEL TOWARDS THE CURB STILL ROLLING HE JUMPS OUT OFT THE CAR RUNNING AWAY FROM VEHICLE. JUST SECONDS AFTER HE GETS OUT HE SAID THE CAR JUST WAS IN FLAMES BURNING FROM THE ENGINE TIRES POPPING AND WINDOWS BREAKING OUT. THE CAR HAS ONLY 8,000 MILES ON NEW MOTOR THE WHOLE CAR HAD 108,000 THE WAS A 2013 5 YEARS OLD
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11133106October 3, 2018
ENGINE
THESE ENGINES CATCH ON FIRE AND I THINK I KNOW WHY AND HAVE VIDEO PROOF. THIS CAR IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133171October 3, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 45 MPH, THE SUN ROOF EXPLODED OUTWARDS WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE SUN ROOF GLASS WAS REPLACED. THE CONTACT CALLED KINGDOM KIA AT (573) 426-3100 (LOCATED AT 2600 N BISHOP AVE, ROLLA, MO 65401) AND WAS INFORMED TO CONTACT HIS INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132956October 2, 2018
ELECTRICAL SYSTEM, ENGINE
MY CAR JUST TURNED OFF WITH SEVERAL FLASHING LIGHTS WHILE DRIVING. I TRIED TO START THE CAR AND NOTHING BUT A SLIGHT TICK. I RETURNED TO THE CAR WITH JUMPER CABLES TO SEE IF IT WAS THE BATTERY AND BEFORE I TRIED THE JUMPER CABLES I TRIED ONE MORE TIME TO START AND THE ENGINEER CAUGHT ON FIRE. THE CAR DID NOT TURN OVER OR SEEMED TO BE RUNNING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11132973October 2, 2018
ENGINE
TL* THE CONTACT OWNED A 2014 KIA OPTIMA. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THERE WAS A STRONG ODOR OF SMOKE INSIDE THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS UNSURE IF POLICE OR FIRE REPORTS WERE FILED. THE VEHICLE WAS TOWED TO BAILEYS WRECKER SERVICE TOW LOT WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS A COMPLETE LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11132993October 2, 2018
SEATS
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE THE VEHICLE WAS COMING TO A COMPLETE STOP, THE FRONT DRIVER AND PASSENGER SEATS UNINTENTIONALLY MOVED IN DIFFERENT DIRECTIONS. THE CONTACT MENTIONED THAT BOTH SEATS BECAME DETACHED FROM THE HINGES. THE CONTACT ALSO STATED THAT THE SEAT COVERS DID NOT HOLD THE SEAT CUSHIONS IN PLACE. DOUG SMITH KIA (495 W MAIN ST, AMERICAN FORK, UT 84003, (801) 692-4390) DIAGNOSED THAT NEW SEAT COVERS WERE NEEDED TO LOCK THE CUSHIONS INTO THE SEATS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133001October 2, 2018
AIR BAGS
I JUST WANT TO MAKE SURE THAT A REPAIR IS AVAILABLE AND BEEN APPROVED FOR THE KIA OPTIMA 2013 AIRBAG DEFECT. I CHECKED THE NHTSA WEBSITE AND IT STILL SAYS THE RECALL IS INCOMPLETE AND NO REPAIR IS AVAILABLE. I REQUESTED A LOANER VEHICLE FROM KIA A MONTH AGO AND THEY WERE VERY SLOW TO PROVIDE ONE JUST LETTING ME KNOW YESTERDAY THAT THEY WOULD HAVE TO FIND A DEALER THAT HAS A LOANER/RENTAL PROGRAM OR OTHERWISE I WOULD HAVE TO PURSHASE MY OWN RENTAL AND THEY WOULD REIMBURSE ME WHEN THE REPAIR BECAME AVAILABLE. TODAY WHEN I ASKED THEM FOR THE REIMBURSEMENT POLICY IN WRITING BEFORE I WENT OUT TO GET A RENTAL, THEY THEN TOLD ME A REPAIR JUST BECAME AVAILABLE AND FOR ME TO TAKE IT TO THE DEALER TO BE FIXED. BECAUSE OF THE RUN AROUND I GOT, I WANT TO MAKE SURE THAT THE REPAIR IS LEGIT BEING ITS NOT SHOWING ON THE NHTSA SITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132411October 1, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY CAR IS PARKED IN THE DRIVEWAY AT MY JOB. IT HAD BEEN PARKED THERE SINCE 2:50 PM. AT 11 PM I WENT OUTSIDE AFTER CLOCKING OUT AND IT WOULD NOT CRANK. HOWEVER, ALL MY LIGHTS IN THE INSIDE AND ON MY DASHBOARD REMAINED WORKING. UPON TRYING TO TURN OVER MY KEY, MY CAR WOULD MAKE A CLICKING SOUND. AFTER AB 10 MINUTES OTHER THINGS BEGAN TO FADE OUT SUCH AS MY LIGHTS. I ALSO COULD NOT USE MY REMOTE KEY ANYMORE TO LOCK OR UNLOCK MY DOORS. I ONLY HAD THIS CAR A MONTH, AND IT IS STILL IN THE CONDITION IT WAS BOUGHT IN. I'M NOT SURE WHAT THE PROBLEM IS OR WHAT COULD HAVE CAUSED THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132429October 1, 2018
ENGINE
TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (SUPERIOR KIA, 260 W. MITCHELL AVE, CINCINNATI, OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY. THE ENGINE WAS REPLACED AND THE FAILURE WAS REMEDIED. LATER, WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD BOOMING NOISE WAS HEARD AND SMOKE AND FLAMES WERE PRESENT COMING FROM THE ENGINE COMPARTMENT. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN ONCOMING VEHICLE. AFTER EXITING THE VEHICLE, A LOUD EXPLOSION OCCURRED FROM THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FRONT DRIVER SUSTAINED A MINOR HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED OF THE CRASH. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0

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