Kia Optima Complaints

7,843 consumer complaints on file.

#11150741November 10, 2018
FUEL/PROPULSION SYSTEM
LEAKING CLEAR LIQUID THAT,STAINS DRIVEWAY. SEE WHEN CAR IS MOVED.FIRST NOTICED 8/18.HAD CHECKED BY DEALER.NO LEAK WAS FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150768November 10, 2018
UNKNOWN OR OTHER
TAKATA RECALL - MY CAR IS STARTING TO STALL FOR SOME REASON BUT THERE ISN'T A CHECK ENGINE LIGHT ON. MECHANICS CANNOT UNDERSTAND WHAT MIGHT BE CAUSING IT. THIS HAPPENS AS I DRIVE ON STREETS AND ON HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150246November 9, 2018
ENGINE
THIS IS THE SECOND TIME AROUND IM GETTIN HYBRID ENGINE ISSUES PLEASE TURN OFF ENGINE. FIRST TINE THIS HAPPEN 6MNTHS AGO I GOT THE RUN AROUND FOR ALMTS 3WKS FINALLY FIX NOW IM HAVING THE SAME ISSUE AGAIN. I SHOULD NOT BE GETTING THE RUN AROUND FIGURING OUT IF THIS IS COVERED... CAR SHUTTING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150291November 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT OPENED THE HOOD AND FLAMES APPEARED UNDERNEATH THE INTAKE MANIFOLD. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS BURNT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11150361November 9, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2015 KIA OPTIMA HYBRID. THE CONTACT STATED THAT TEN MINUTES AFTER PARKING THE VEHICLE, IT BURST INTO FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED AWAY BY THE INSURANCE COMPANY. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PLANNED TO INVESTIGATE THE MATTER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,400. *TT CONSUMER STATED FIRE STARTED AT THE HYBRID BATTERY. *JB *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11150370November 9, 2018
HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED AND "HYBRID FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO KIA STORE EAST (7301 NEW LA GRANGE ROAD, LOUISVILLE, KENTUCKY 40222, (502) 425-1234) WHERE THE RELAY AND ECU BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. WHILE DRIVING 25 MPH, A FAULTY FUSE BLEW OUT WITHIN THE HYBRID MOTOR. AN INDEPENDENT MECHANIC REPLACED THE RELAY WITH AN INCREASED VOLTAGE FROM 125 AMPS [WATTS] TO 150 AMPS [WATTS]. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150433November 9, 2018
STEERING
WHEN I TURN MY STEERING WHEEL IT MAKES A CLICKING NOISE & VIBRATES AT TIME. MAKES NOISES WHEN II MA DRIVING ON LESS THAT SUPREMELY SMOOTH ROADS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150648November 9, 2018
ELECTRICAL SYSTEM
I THOUGHT MY KEY FOB STOPPED WORKING I TOOK IT TO THE DEALERSHIP HAD IT TESTED AND THEY SAID IT WAS FINE. THEY SAID IT HAD TO BE THE WIRING IN MY CAR FOR MY ALARM SYSTEM. ABOUT 4 MONTHS AGO I WAS GOING TO GET INTO MY CAR. I PUT MY KEY IN THE DOT UNLOCKED IT PULLED MY DOOR OPEN AND MY CAR ALARM STARTED GOING OFF. I TRIED EVERYTHING POSSIBLE TO GET IT TO TURN OFF. FINALLY AFTER ABOUT 3 MINUTES IT JUST STOPPED. NEVER HAPPEN AGAIN UNTIL A WEEK AGO. SAME SCENARIO. THEN 2 DAYS AGO SAME SCENARIO. I'M READ ONLINE IT'S A COMMON ISSUE PEOPLE HAVE AND I'M WONDERING IF IT'S RELATED TO THE CAR FIRE THING AND WIRES SHORTING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150131November 8, 2018
STRUCTURE:BODY
MY ANTENNA SHARK COVER CAME OFF DURING WASHING IT IS A PROBLEM WITH THIS SHARK COVER. THE OWNER OF THE CAR WASH TOLD ME THIS AND SO DID THE COLLISION CENTER AT THE REPAIR PLACE. IT IS GOING TO COST ALMOST 400.00 TO REPAIR THIS AND I THINK KIA SHOULD HAVE A RECALL ON THESE DUE TO THE FACT THAT THE SCREWS HOLDING THE SHARK ON IS BREAKING OFF. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THIS.I SAW 2 OTHERS WHILE I WAS AT THE REPAIR PLACE.I DO HAVE A REPORT FROM THE CAR WASH AND THE OTHER SAYS THE VIDEO SHOWS THAT HER EMPLOYEES DID NOT TOUCH OR HIT THE SHARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145298November 5, 2018
AIR BAGS
FIRST OFF THIS IS MY DAUGHTER'S VEHICLE THAT I PURCHASED THINKING IT WAS A SAFE VEHICLE FOR HER. WHEN HERE AIR BAG LIGHT CAME ON AND WE FOUND OUT ABOUT THE AIR BAG RECALL SHE KEPT GETTING THE RUN AROUND AT THE DEALERSHIP IN ALABAMA. I WENT AND GOT HER VEHICLE TO BRING IT HOME TO GA TO HAVE IT SERVICED. WELL THEY SERVICED THE VEHICLE AND WHEN I GOT MY CAR AND NOTICED THE LIGHT WAS ON I WAS TOLD OH THAT HAS NOTHING TO DO WITH THE RECALL BECAUSE THE RECALL ISSUE WOULD NOT HAVE MADE THE LIGHT COME ON. I WAS TOLD I NEEDED TO PAY A DIAGNOSTIC FEE TO FIND OUT THE ISSUE. I ASKED WHY SINCE THEY ALREADY HAD THE CAR IN THE BACK AND ITS AN AIRBAG ISSUE AND THEY SAID OH WE WOULD HAVE TO PULL THE CAR APART. AFTER TAKING THE CAR TO ANOTHER DEALERSHIP AND FINDING OUT IT IS THE CLOCK SPRING I CALLED KIA I SPOKE WITH SOMEONE OVER THE PHONE AND WAS TOLD TO BRING IT BACK IN AT 2PM BECAUSE THAT SHOULD BE COVERED AND THEY WOULD TAKE CARE OF IT AND ONCE THEY DO THAT THE CAR WOULD BE GOOD TO GO. ONCE I GOT THERE I WAS TOLD SORRY THAT THEY MISSPOKE AND DIDNT HAVE ALL MY INFORMATION THAT THEY ONLY HAD MY VIN NUMBER. WELL HOW THE HELL YOU GOT MY VIN NUMBER WITHOUT GETTING ALL MY INFORMATION. THIS IS SO NOT RIGHT AS YOU KNOW THAT THE CLOCK SPRING HAS BEEN RECALLED ON OTHER KIAS. I WAS CHARGED ALMOST $400.00 FROM KIA TO FIX SOMETHING THAT SHOULD HAVE BEEN COVERED AFTER GOING BACK AND FORTH WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145299November 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT, THE OIL PRESSURE INDICATOR ILLUMINATED, THE VEHICLE WOULD NOT ACCELERATE PROPERLY, AND THE ENGINE STALLED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149487November 5, 2018
STEERING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING THE VEHICLE, THE STEERING WHEEL BEGAN TO VEER LEFT AND RIGHT WITHOUT WARNING. THE CONTACT STATED THAT WHILE MAKING TURNS, THE STEERING WHEEL JERKED AND RESISTED, WHICH MADE IT DIFFICULT TO CONTROL. THE DEALER (UNIVERSITY KIA, 6519 UNIVERSITY DR NW, HUNTSVILLE, AL 35806) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE TO THEM FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,590. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145189November 4, 2018
EXTERIOR LIGHTING
HEADLIGHT ASSEMBLY: WIRING HARNESS MELTING, BULBS BURNING OUT EVERY 3 MONTHS OR SO. A SAFETY HAZARD POTENTIALLY A FIRE HAZARD. DRIVING VISIBILITY AT NIGHT WITH LIGHTS ON DIM CREATES A TREMENDOUS SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145206November 4, 2018
EXTERIOR LIGHTING
THE CARS HEADLIGHTS CONTINUE TO GET DIMMER AND DIMMER TO WHERE A DRIVER CAN BARELY SEE 10 FEET IN FRONT OF THEM. I HAVE CALLED KIA REGARDING SOLUTIONS AND ALTHOUGH THEY STATE THIS IS A KNOWN ISSUE THERE AREN'T ANY PERMANENT ALTERNATIVES. I HAVE TO USE MY HIGH BEAMS AT NIGHT TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144837November 2, 2018
ELECTRICAL SYSTEM, ENGINE
KIA OPTIMA RECALL I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN MY ENGINE TURN OFF AND EVERYTHING ELSE WAS ON I GOT OFF THE FREEWAY AND PARK AT A HOTEL TRY TO TURN THE CAR ON AGAIN AND IT WOULDN'T TURN ON AGAIN I NOTICED THAT IT WAS SMOKING FROM THE HOOD OF MY CAR. CAN YOU PLEASE HELP ME OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144931November 2, 2018
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR (2014 KIA OPTIMA) STARTED HAVING A FAINT GAS SMELL ABOUT TWO DAYS AGO, I THOUGHT THE GAS SMELL WAS BECAUSE I HAD GOTTEN GAS AND SOME WAS ON MY SHOE. I FOUND OUT TODAY THAT MY DIRECT INJECTION FUEL PUMP ON THE ENGINE IS THE PROBLEM. THE GUY AT THE SHOP SAID THE CAR COULD HAVE BLOWN UP AT ANYTIME, AND THAT I WAS BLESSED. I CALLED THE KIA DEALERSHIP BECAUSE THE ENGINE LOCKED UP ON ME IN SEPTEMBER OF 2017. THE DEALERSHIP TOLD ME THEY REPLACED A PART, BUT IS NOW TELLING ME THEY REPLACED THE ENTIRE ENGINE. THE PROBLEM THAT THE CAR IS HAVING NOW IS NOT UNDER A RECALL. I DON'T FEEL SAFE IN MY CAR BECAUSE THIS IS THE SECOND TIME SOMETHING TRAGIC COULD HAVE HAPPENED DUE TO SOMETHING THAT WAS NOT MY FAULT. I AM SENDING THIS TO WARN OTHER KIA DRIVERS TO BE CAREFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144984November 2, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO KOONS KIA OF WOODBRIDGE (703-494-3333, LOCATED AT 14208 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). HOWEVER, THE DEALER STATED THAT THE RECALL DID NOT COVER THE AIR BAG INDICATOR FAILURE. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NOT COVERED BY THE RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144803November 1, 2018
ENGINE
ENGINE FAILURE AND REPLACEMENT AROUND 86,000 MILES. NOW HAS 95,000 MILES. HAS SHAKING, BURNING SMELLS, AND SUSPECTED POWER SURGING. DEALER STATES CAN NOT REPLICATE SMELL OR SURGING. ALTHOUGH A RESISTOR WAS BURNT UP. THEY SAY THE SHAKE IN THE CAR IS NORMAL DUE TO ENGINE DESIGN. ENGINE DID NOT START SHAKING UNTIL 40,000 MILES. KIA CORPORATE REFUSES TO SEND A TECH OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144815November 1, 2018
AIR BAGS
THE AIRBAG (SRS) WARNING LIGHT CAME ON AND STAYED ON AT ABOUT 88,200 MILES IN OCTOBER, 2018. I FIRST NOTICED THIS WHILE DRIVING BUT THE LIGHT STAYED ON EVER SINCE THEN. TOOK THE VEHICLE TO A KIA DEALER WHO CHECKED THE VEHICLE'S DIAGNOSTIC CODE (B1346) AND TOLD ME THE AIRBAG CLOCK SPRING WAS FAULTY AND NEEDED TO BE REPLACED . THIS WAS DONE AFTER THEY ORDERED THE PART FOR A TOTAL COST TO ME OF $329.72. THE CLOCK SPRING PROBLEM WAS COVERED UNDER A RECALL FOR 2008 OPTIMAS AND SOME OTHER KIA MODELS. SINCE THE SRS SYSTEM MAY NOT FUNCTION PROPERLY WITH A FAULTY AIR BAG CLOCK SPRING, THIS IS A SERIOUS SAFETY COMPONENT PROBLEM AND SHOULD BE COVERED BY KIA LIKE IT WAS FOR PREVIOUS MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144487October 31, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER KIA OF HUNTINGTON (1720 EAST JERICHO TNPK, HUNTINGTON, NY 11743) WHO DIAGNOSED THAT THE TURBO WASTE GATE VALVE SOLENOID FAILED AND NEEDED REPLACEMENT. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 12523258 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima