Kia Optima Complaints
7,843 consumer complaints on file.
- #11174959February 7, 2019AIR BAGS
BROKEN CLOCK SPRING IN THE STEERING WHICH WILL NOT ALLOW THE AIRBAG TO GO OFF. AIRBAG LIGHT CONSTANTLY STAYS ON WHICH RESULTS IF I GOT IN A CAR ACCIDENT THE AIRBAGS WILL NOT DEPLOY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11175053February 7, 2019ENGINE
I CHANGE MY OIL CHANGE IN MY KIA OPTIMA 16 OIL GET LOW BEFORE 3000MILE IT LOSE OIL BEFORE IT REACH 3000 MILES IT LOSE 2 QUART OIL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174833February 6, 2019STEERING
STEERING WHEEL STICKS AT THE 12 O'CLOCK POSITION. IT TAKES SOME ADDITIONAL FORCE TO GET OVER THE 12 O'CLOCK HUMP CLOCKWISE AND COUNTERCLOCKWISE. THIS OCCURS DURING ALL DRIVING CONDITIONS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174438February 5, 2019ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT MONTROSE KIA IN SHEFFIELD (5033 DETROIT RD, SHEFFIELD, OH 44054, (440) 934-6699), THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE ENGINE. THE DEALER INSPECTED THE VEHICLE, STATED THAT EVERYTHING WAS FINE, AND REMOVED THE RECALL FROM THE VIN. AFTERWARDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE ENGINE WHEN DRIVING AND ACCELERATING FROM A COMPLETE STOP. THE CONTACT WAS WAITING TO SCHEDULE A FOLLOW-UP APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174514February 5, 2019FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT COMES ON AND UPON CHECK THE THE FUEL PUMP SENSOR HAS MADE 3 DIFFERENT SENSORS GO. MY FUEL JUMPS ALL OVER THE PLACE. FROM A FULL TANK TO EMPTY OR THE READING CHANGES WHILE DRIVING. THERE IS ALSO A SMELLS OF GAS THAT CAN BE SMELLED WHILE DRIVING AS WELL COMING FROM THE VENTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174520February 5, 2019ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT TOOK THE VEHICLE TO DON FRANKLIN SOMERSET KIA (60 HIGHWAY 2227, SOMERSET, KY 42503, (606) 679-1177) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE VEHICLE STALLED MULTIPLE TIMES WHILE DRIVING VARIOUS SPEEDS AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE ALTERNATOR, BATTERY FUSE, AND BATTERY WERE REPLACED; HOWEVER, THE FAILURES PERSISTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174551February 5, 2019STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING AT LOW SPEEDS AND AS SOON AS THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO KIA OF ALHAMBRA (1247 W MAIN ST, ALHAMBRA, CA 91801, (626) 478-1012) WHERE THE CONTACT WAS INFORMED THAT THE NOISE WAS COMING FROM A LOOSE LICENSE PLATE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN DEALER FOR A SECOND OPINION AND THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173917February 4, 2019AIR BAGS, ELECTRICAL SYSTEM, STEERING
WHEN TURNING LEFT OR RIGHT, THE STEERING WHEEL MAKES A NOISE, SEEMS TO GET STUCK. " WHEN STATIONARY OR IN MOTION THE HORN DOES NOT WORK. WHEN IN MOTION THE CRUISE CONTROL DOES NOT WORK. WHEN STATIONARY OR IN MOTION, THE STEERING WHEEL HEATER DOES NOT WORK AND THE RADIO VOLUME CONTROL DOES NOT WORK. AIRBAG LIGHT IS ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174268February 4, 2019EXTERIOR LIGHTING
THE LOW BEAMS ON MY CAR ARE DANGEROUSLY DIM. I'VE REPLACED THE LIGHT BULBS WITH FACTORY RECOMMENDED TO NO AVAIL. I CAN SO NO MORE THAN 5 FEET IN FRONT OF ME WHILE DRIVING - I HAVE TO LIMIT MY NIGHT TIME DRIVING, WHICH IS TOUGH WHEN DRIVING HOME FROM WORK ON A DAILY BASIS. PLEASE TAKE NOTICE AND ISSUE A RECALL AS I KNOW I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173769February 3, 2019AIR BAGS
I WAS INVOLVED UN A REAR END COLLISION. I WAS STRUCK FROM BEHIND WHILE STOPPED @ A TRAFFIC LIGHT. SEVERE DAMAGE TO THE REAR END OF THE CAR. NO AIR BAGS DEPLOYED FROM THE IMPACT. I ENDED UP HITTING MY HEAD VERY HARD ON THE STEERING WHEEL. NO AIR BAGS DEPLOYED @ ALL FROM THE COLLISION.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11173705February 2, 2019FUEL/PROPULSION SYSTEM
SINCE I HAVE BROUGHT MY CAR, THE CHECK ENGINE LIGHT COMES OUT AND ALSO STATES THAT I DON'T HAVE GAS IN MY CAR... MY CAR HASN'T BEEN IN ANY TYPE OF ACCIDENT AND IT SHOULD BE THIS WAY WHEN THE CAR IS STILL IN GOOD CONDITION AND WELL TAKEN CARE OF. I'M NOT A MECHANIC AND HAVEN'T MESS WITH ANYTHING FOR THIS TO BE HAPPEN.. WHILE DRIVING ONCE I FILL UP MY GAS TANK. I CAN DRIVE DOWN THE ROAD THEN ALL OF SUDDEN THE CAR WILL SO NO GAS AND IT'S EMPTY. THE GAS LIGHT WILL STAY ON OR FLICKER OFF AND ON... SO THEREFORE THE CHECK ENGINE LIGHT WILL STAY ON BC OF THIS. SINCE THE CHECK ENGINE LIGHT IS ON, INSPECTION CAN'T BE DONE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173723February 2, 2019ENGINE
THE VEHICLE MAKES A VERY LOUD RUMBLING NOISE WHEN ACCELERATING. I HAVE MAINTAINED OIL CHANGES, TUNE UPS, AND REGULAR MAINTENANCE ON THE VEHICLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173481February 1, 2019ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE POWER STEERING, BRAKES, AND SEVERAL OTHER ELECTRICAL FUNCTIONS BECAME INOPERABLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. PRIOR TO THE FAILURE, JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) WAS INFORMED OF A KNOCKING SOUND IN THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173555February 1, 2019ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED AROUND AND DROVE HOME. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A POOL OF OIL ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTER TREAD OF THE OIL FILTER HOUSING DETACHED AND COMPLETELY LEAKED OUT. THE OIL COOLANT UNIT ALSO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 54,398.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173228January 31, 2019AIR BAGS
I'M HAVING A PROBLEM WITH MY AIRBAG LIGHT STAYING ON. MY VEHICLE HAS NOT BEEN IN A MAJOR ACCIDENT THAT CAUSED THE AIRBAG TO DEPLOY. I CALLED KIA TO REPAIR IT BECAUSE I'M STILL UNDER WARRANTY BUT THEY TOLD ME I WOULD BE RESPONSIBLE FOR GETTING THE PROBLEM REPAIRED. I THOUGHT IF IT HAD ANYTHING TO DO WITH AIRBAGS THAT WOULD BE THE RESPONSIBILITY OF THE THE COMPANY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173396January 31, 2019UNKNOWN OR OTHER
I WAS DRIVING ON MY DRIVEWAY GOING LESS THAN 10MPH AND ALL THE SUDDEN I HEARD A NOISE LIKE I WAS BEING SHOT AT. I IMMEDIATELY STOPPED AND GOT OUT TO SEE WHAT THE PROBLEM WAS AND NOTICED MY SUN ROOF HAD EXPLODED OUTWARDS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173421January 31, 2019ENGINE
DRIVING UPHILL IN SUNOL CLOSE TO FREMONT I-680 WHEN I HEARD A CLICKING NOISE APPEARS TO BE THE ENGINE. THE NOISE GOT LOUDER THEN CHECK ENGINE LIGHT CAME ON. THE CAR NO LONGER ACCELERATE. THE ENGINE STARTED TO SHAKE SO I PULLED OVER AND EXIT FREEWAY. THE CAR THEN STOPPED ANG ALL ELECTRICAL LIGHT CAME UP ON THE DASHBOARD. I TRIED STARTING THE CAR, IT JUST SHAKE THEN DIED RIGHT AWAY. I THEN HAVE IT TOWED TO AN AUTO SHOP IN STOCKTON. THE MECHANIC SAYS SOMETHING CAME OFF LOOSE FROM THE ENGINE AND IT NEEDS AN ENGINE REPLACEMENT. A NEW ENGINE WOULD BE $5K TO $8K. I CONTACTED THE DEALERSHIP WHY A 5 YRS OLD CAR THAT HAS 114K ALL OF A SUDDEN HAVE AN ENGINE FAILURE WITH NO WARNING. THEY HAD ME CALLED KIA CONSUMER AFFAIR. THEY TOWED MY CAR TO THEIR PREFERRED KIA DEALERSHIP TO GET DIAGNOSE. I HAVE FOUND OUT THERE WAS A RECALL OF THIS VEHICLE SC147. THE DEALERSHIP WILL PERFORM A DIAGNOSTICS TOMORROW THEN THEY WILL CALL ME FOR THE RESULTS. IF THE CAUSED OF ENGINE FAILURE CAUSED BY THE RECALL, THEY WILL REPLACE IT WITH A NEW ONE AND PROVIDE A LOANER CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11172999January 30, 2019VEHICLE SPEED CONTROL
WHILE DRIVING ON A HIGHWAY WITH CRUISE CONTROL ACTIVE, I WAS UNABLE TO TURN OFF THE CRUISE CONTROL WITH THE STEERING WHEEL CONTROL BUTTONS. THE CANCEL AND SET BUTTONS HAD NO EFFECT WHEN PRESSED. THE CAR REMAINED TRAVELING AT THE SET SPEED. TAPPING ON THE BRAKE PEDAL DID CANCEL THE CRUISE CONTROL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173033January 30, 2019ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE ABNORMAL NOISES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PROS KIA GLENDALE (818-745-1400, LOCATED AT 400 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173043January 30, 2019POWER TRAIN
TRANSMISSION FAILED AFTER 4 MONTHS AND 3800 MILES WHILE DRIVING ST LOCAL STREETS, KIA DEALERS REFUSED TO REPAIR UNDER WARRANTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0