Kia Optima Complaints

7,843 consumer complaints on file.

#11413101April 20, 2021
ENGINE
I WAS DRIVING ON THE INTERSTATE AND HEARD NOISE FROM UNDER THE HOOD OF CAR AND CAR THEN DECELERATED TO A STOP ON SIDE OF THE HIGHWAY. SMOKE WAS COMING OUT FROM HOOD AND OIL WAS ALL OVER ENGINE AND ROAD. THE PROBLEM WAS DIAGNOSED BY MECHANIC AS ROD WAS THROWN THROUGH THE ENGINE BLOCK PUNCTURING IT DUE TO A WORN BEARING. I DID RESEARCH AND MY MODEL AND ENGINE HAS A RECALL ON THIS EXACT MATTER. RECALL # SC147. I HAD BOUGHT THE CAR IN JANUARY 2019 AND THE MANUFACTURER IS DENYING ANY REPAIR BECAUSE OF A 'PRODUCT IMPROVING CAMPAIGN' THAT WAS RELEASED FOR IT IN OCTOBER 2018 AND NEVER ADDRESSED. THAT WAS THREE MONTHS BEFORE I BOUGHT THE CAR. I WAS UNAWARE OF THIS BECAUSE I BOUGHT THE CAR AFTER. MY CAR IS CURRENTLY SITTING AT A DEALERSHIP BECAUSE WHEN I CALLED THAT DEALERSHIP THEY SAID MY CAR DOES QUALIFY FOR THE RECALL REPAIR AND REPLACEMENT AND TO BRING IT IN, BUT I WAS NOTIFIED TODAY FROM THAT DEALERSHIP THAT KIA WILL NOT REPAIR MY VEHICLE BECAUSE OF AN E.C.U. SOFTWARE UPDATE THAT WAS NEVER PERFORMED ON THE CAR IN 2011! PI1803-B IS THE CODE FOR THAT RECALL THAT WAS ALSO NEVER ADDRESSED AND WAS EIGHT YEARS BEFORE I PURCHASED THE CAR. I'M REALLY CONFUSED AND UPSET AS TO HOW A COMPANY CAN DENY FIXING RECALLS ON A VEHICLE THAT ARE CLEARLY SAFETY HAZARDS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413112April 20, 2021
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING ON A HIGHWAY GOING 70MPH WHEN MY ENGINE LOSES POWER AND ALL THE WARNING LIGHTS ON MY DASHBOARD TURN ON. I PULL OVER ON THE SHOULDER OF THE ROAD AND TURN OFF THE VEHICLE AND TRY TO TURN IT BACK ON UNSUCCESSFULLY. SMOKE BEGAN TO COME OUT OF THE HOOD AND I OPENED IT UP TO SEE THE ISSUE. THE SMOKE BEGINS TO INCREASE AND IN A COUPLE IF MINUTES A FIRE STARTED UNDERNEATH/AROUND THE ENGINE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11412904April 19, 2021
ENGINE, UNKNOWN OR OTHER
2013 KIA OPTIMA SX TURBO. WHILE DRIVING APPROX. 65 MPH ON A HWY, THE VEHICLE SUDDENLY DECELERATED HARD ENOUGH TO MAKE ME LUNGE FORWARD TOWARD THE STEERING WHEEL. I SAW MULTIPLE WARNING LIGHTS COME ON THE DASH AND WHEN THE GAS PEDAL WAS PRESSED THE CAR WOULD NOT ACCELERATE AT ALL. I WAS ABLE TO GET THE CAR PULLED OFF TO THE SIDE OF THE ROAD WHERE I TURNED THE VEHICLE OFF. I PRESSED THE KIA'S START BUTTON, AND THE CAR WOULD NOT START. THE LIGHTS ON THE DASH WOULD ALL COME ON AND THERE WAS A VERY STRONG ODOR OF BURNT ELECTRICAL WIRES COMING FROM THE ENGINE COMPARTMENT. I HAD THE CAR TOWED BACK TO THE DEALERSHIP WHERE THEY ARE CURRENTLY DIAGNOSING THE PROBLEM. THIS IS A VERY DANGEROUS SAFETY ISSUE. SCARY, TO SAY THE LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412924April 19, 2021
STRUCTURE:BODY
MY WHITE PEARL PAINT STARTED OFF AS A LITTLE CHIP AND NOW I HAVE BLOTCHES OF PAINT CHIPS ON MY TRUNK LID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408554April 17, 2021
POWER TRAIN
KIA OPTIMA 2017 HYBRID. 26K MILEAGE AND AUTOMATIC TRANSMISSION BECOME VERY CLUNKY, CAR JERKS WHEN SHIFTING ON ANY GEAR. NOT STABLE DRIVING, STRANGE NOISES UNDER THE HOOD ESPECIALLY WHEN VEHICLE GOES UPHILL AND EVEN ON STRAIGHT ROAD CAR TWITCHES. NO OIL LEAKS FROM THE BOTTOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408584April 17, 2021
VEHICLE SPEED CONTROL
MY 2013 KIA OPTIMA SUDDENLY LOST POWER WHEN PULLING OUT ONTO THE HIGHWAY. WHEN DIAGNOSED IT SAYS TURBO BOOST POSITION SENSOR CIRCUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408382April 16, 2021
ENGINE
TL* THE CONTACT OWNS A 2018 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE ABRUPTLY STALLED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE UNTO THE ROAD SHOULDER AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO ANCIRA KIA (6139 BANDERA ROAD, SAN ANTONIO, TX 78238, (210)684-4000) DUE TO THE HESITATION AND STALLING. THE DEALER REPLACED THE SPARK PLUGS AND CHANGED THE OIL HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 72,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408214April 15, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS HAVE GONE OUT 3 TIMES IN THE LAST FOUR MONTHS. I'VE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER VEHICLE. THIS CAR IS S 2016 KIA OPTIMA AND HAD LEFT ME WITHOUT HEADLIGHTS .I NOTICE OTHERS HAVE COMPLAINED ABOUT THE SAME EXACT PROBLEM. THIS SAFETY ISSUE NEEDS TO BE INVESTIGATED . VERY DANGEROUS TO DRIVE WITHOUT HEADLAMPS. SOMEONE PLEASE MAKE NOTE OF THIS SERIOUS SITUATION IMMEDIATELY!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408271April 15, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HIM THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE TOWED TO HIS HOME AND ANOTHER MECHANIC INSPECTED THE VEHICLE AND DIAGNOSED THE VEHICLE WITH THE SAME FAILURE. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND REFERRED HIM TO THE LOCAL DEALER FOR ASSISTANCE. TRIPLE J AUTO GROUP (470 NORTH, MARINE CORPS DR, TAMUNING, 96913, GUAM) WAS CONTACTED AND INFORMED HIM THAT HIS VIN WAS NOT UNDER RECALL. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407572April 12, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
GAS GOT INTO MY ENGINE. CAR KEEP LOSING OIL. SEEMED TO AFFECT A LOT OF OTHER AREAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407575April 12, 2021
ENGINE
TL* THE CONTACT OWNED A 2012 KIA OPTIMA. THE CONTACT'S GRAND DAUGHTER STATED WHILE DRIVING AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SLOW DOWN AND WAS ABLE TO PULL OVER TO A STOP SAFELY. THE CONTACT STATED FIRE BEGAN TO COME OUT OF THE ENGINE COMPARTMENT. A FIRE AND POLICE REPORT WERE FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LOCAL TOW YARD WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11407753April 12, 2021
VEHICLE SPEED CONTROL
PULLED INTO NEIGHBORHOOD, PUT FOOT ON PEDAL TO ACCELERATE, AND CAR TOOK OFF. WOULD NOT STOP. WENT B/W 80-100 MPH ON IT'S OWN, BEFORE MY MOTHER DROVE OFF AN EMBANKMENT, AND FLIPPED HER CAR END OVER END. NEARLY KILLING HER, AS WELL AS HER DOG. CURRENTLY HOSPITALIZED.*DT*DT*DT*DT*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11407805April 12, 2021
STRUCTURE:BODY
PAINT IS CHIPPING OFF OF THE PILLARS ON BOTH SIDES OF THE WINDSHIELD. STARTED APPROXIMATELY 1 MONTH AGO. FIRST NOTICED WHILE PARKED UNDER CARPORT. NO ACCIDENTS OR PAINT WORK DONE. THIS IS ORIGINAL MANUFACTURER PAINT JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407392April 10, 2021
ENGINE
I HAD JUST LEFT THE CONSTRUCTION ZONE ON I-30 EASTBOUND IN BENTON, AR. I WAS IN THE LEFT LANE WHEN THE CAR BEGAN ACTING JERKY AS IF IT WAS TRYING TO ACCELERATE. I STARTED TO CROSS OVER TO THE RIGHT LANE WHEN I NOTICED SMOKING COMING OUT THE BACK. I GOT ON THE RIGHT SHOULDER, PARKED IN FRONT OF EXIT 118, AND TURNED OFF THE VEHICLE. I WAS IN MY VEHICLE CALLING A RIDE WHEN I NOTICED A GENTLEMAN RUNNING TOWARDS ME YELLING, "YOUR CAR IS ON FIRE!" I GOT OUT OF MY VEHICLE, WENT AROUND TO THE PASSENGER DOOR TO RETRIEVE MY PURSE AND LAPTOP BAG FROM THE FRONT PASSENGER SEAT, AND MOVED AS FAR AS POSSIBLE TO THE REAR OF THE VEHICLE. BY THE TIME, I HAD RETRIEVED MY ITEMS OUT OF THE FRONT SEAT, THERE WAS SMOKING COMING FROM THE HOOD OF THE VEHICLE. BY THE TIME, I HAD BEGUN WALKING TO THE REAR OF THE VEHICLE, YOU COULD SEE FLAMES COMING FROM THE HOOD. I WAS CALLING 911 AS I WALKED TO THE REAR OF THE VEHICLE. THE CAUSE OF THE VEHICLE FIRE IS UNKNOWN. HOWEVER, THE VEHICLE WAS SERVICED THE DAY BEFORE BY K & A TIRES IN MALVERN, AR. THE CAMSHAFT WAS REPLACED, AN OIL CHANGE WAS COMPLETED, AND THE WINDSHIELD WIPERS WERE REPLACED. UNFORTUNATELY, THE INVOICE WAS IN THE GLOVE DEPARTMENT OF THE VEHICLE. THE OWNER WAS GIVEN INFORMATION THAT THE VEHICLE WAS/IS UNDER AN NHTSA RECALL# 20V519.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11407249April 9, 2021
STRUCTURE:BODY
PAINT HAS BEGUN BUBBLING AND PEELING IN SEVERAL AREAS. BODY SHOPS HAVE SAID IT IS DELAMINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406854April 7, 2021
SERVICE BRAKES
BRAKES DO NOT WORK PROPERLY,CHANGED PADS BUT STILL SAME PROBLEM. A NOISE ON ENGINE AND THE VEHICLE DOES NOT SPEED MORE THAN 65-70 MPH. DRIVERS SEAT DON'T WORK PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406697April 6, 2021
ENGINE
THE CAR JUST SHUT-OFF WHILE IN MOTION AND WOULD NOT START AFTER THAT. THE CAR HAS 99,642 MILES ON IT. CAR WAS TOWED TO A KIA DEALERSHIP FOR DIAGNOSIS AND IT WAS ESTABLISHED THAT THE ENGINE HAD FAILED AND KIA IS NOT COVERING THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406789April 6, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I START THE CAR THE REAR BREAK LIGHTS FLICKER RAPIDLY WHEN I PRESS THE BREAKS THE 3RD BREAK LIGHT WON'T LIGHT UP AT ALL, SO THE ONLY TWO BREAK LIGHT STOP WORKING, IT CAUSES THE ANTI TRACTION CONTROL WARNING LIGHT AND THE AUTO-HOLD WARNING LIGHTS TO COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406166April 3, 2021
EXTERIOR LIGHTING, VISIBILITY/WIPER
I CONSTANTLY HAVE TO REPLACE HEADLIGHT BULBS,BRAKE LIGHT BULBS AND FOG LIGHT BULBS LIKE 2 TO 3 TIMES A YEAR AND MY LIGHTS ON DIM IS TOO DARK AND NOT ALIGNED CORRECTLY,FOR THE HEADLIGHTS ONE SIDE SHINE UP AND THE OTHER SHINE DOWN ON SEVERAL OCCASIONS I HAD TO REPLACE THE WHOLE HEADLIGHT FIXTURE BECAUSE THE BULB GOT SO HOT IT MELTED INTO THE FIXTURE AROUND IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406196April 3, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE STREET CAME TO A RED LIGHT AND WHEN I TRIED TO PRESS THE GAS MY WHEELS LOCKED AND THE CAR WOULDN'T GO. I HAD TO PUSH IT DOWN A HILL AND USE NEUTRAL TO GET AT LEAST GET THE CAR OFF THE MAIN STREET AND TOWED. THE NEXT DAY IT WAS TAKEN TO KIA AND NOW THEY ARE TELLING ME THEY CAN'T HELP BECAUSE I COULDN'T PROVIDE RECEIPTS OF ANY MAINTENANCE THAT WAS DONE ON THE CAR OVER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima