Kia Optima Complaints

7,843 consumer complaints on file.

#11451427February 10, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, the automatic braking system engaged without warning to stop the vehicle. Additionally, the cruise control failed to operate as needed and the vehicle intermittently failed to turn on while using the "Push to Start/Stop" button. The vehicle was taken to the dealer and Kia of Cape Coral (404 NE Pine Island Rd, Cape Coral, FL 33909) however, both dealers could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451446February 10, 2022
ENGINE, UNKNOWN OR OTHER
I have a 2015 Kia optima that started experiencing problems the week of January 26th. I contacted Kia Consumer Affairs and was advised to have my car towed to Van Guard Kia of Arlington TX since there were 2-3 recalls on the car that I was not aware of. I was told by Kia Consumer Affairs that if the problem with my car was related to a recall, that Kia would be responsible for the repair. I spoke with George (service manager at dealership) today and he informed me that my car would need a new motor and this is due to the recalls on the car. George also stated that I would be responsible for the cost of the repair. I contacted Kia Consumer Affairs again this morning and was told they would have to call dealership and get more information. I've never had any problems with my car besides regular maintenance. The problem with my car started within 1 week. I find it highly offensive for Kia to ask for me to pay for repairs for a issue with my car that I didn't cause. I owe less than $2,000 on my car and I have never been late on my payments. The cost of a new motor is $5800 plus tax. I shouldn't be responsible for any repairs that are due to a recall on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451153February 9, 2022
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 30 MPH, the vehicle inadvertently stalled. The contact stated no warning light was illuminated. The vehicle was unable to be restarted and the vehicle was towed to an independent mechanic where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The vehicle was then towed to a local dealer who also stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was 98,123.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451035February 8, 2022
ENGINE
ENGINE FAILED, CHECK OIL LIGHT OR CHECK ENGINE LIGHT NEVER CAME ON. HAD TO PUT A NEW MOTOR IN THE CAR AND KIA WOULD NOT FIX. PRODUCT UPDATE CAME ON THE CAR PRIOR TO US BUYING IT, SO WE HAD NO IDEA. CAR STOPPED ON A 2 LANE HIGHWAY WITH NO WARNING, LUCKILY NOONE WAS INJURED. THERE WAS A CLASS ACTION LAWSUIT REGARDING THIS ISSUE, HOWEVER IT WAS ALREADY CLOSED SO NOTHING WE CAN DO. KIA IS AWARE OF THE ISSUE THEY SHOULD BE RESPONISBLE FOR FIXING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451042February 8, 2022
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 72 MPH, the engine seized and the vehicle stalled inadvertently. There were no warning lights illuminated. The vehicle was unable to restart and was towed to the local dealer to be diagnosed. The contact was informed that the rod bearing needed to be replaced. The contact stated that the dealer also informed him that the knock sensor repair was not previously completed on the vehicle; however, the contact never received a notification from the manufacturer regarding the knock sensor. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451050February 8, 2022
ENGINE
I was driving in the freeway nearby San Jose, CA with my family in the car. I was doing 67mph. It was high elevation curvy road. I experienced engine stalling. The car suddenly stop accelarating and speed drop to 35mph despite pressing on gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451078February 8, 2022
ENGINE
My engine blew while driving home from work. I was driving 60 mph and the rod went through the bottom of my engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450848February 7, 2022
Other/I am not sure
Window regulator in the car 4 of them went out Oil light is flashing when but there is no leaks and just got a oil change
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450579February 5, 2022
ENGINE, POWER TRAIN
Our engine has been replaced twice. Engine stalled while driving 65mph. Transmission pulled hard almost causing accident. Twice. First engine was @ 60,000. Second @ 90,000. Now they want us to pay our $250 deductible again, to add transmission fluid because it’s completely almost empty. We told them that it has been pulling hard from the first replacement of engine. They did nothing. Engine has been heating up all other components like radiator causing it to over heat. We paid to replace it before it cause a fire. Fuel line. We payed to get it fixed before it cause a fire. Now they want us to pay again, to add fluid to transmission before it causes a pull and we crash. Please help us. They have had the car for 2 months at Garden Grove Kia in California.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450582February 5, 2022
ENGINE
Without warning, my car died while I was driving it. The engine locked up. The engine is toast. No reason for this to have had happened. I'm now without a vehicle as a single mom. Thank God I wasn't turning in front of a semi when it just randomly died!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450089February 3, 2022
STRUCTURE:BODY
My paint is peeling all over my car. I’ve stored it in a garage and kept very good care of it, but it keeps getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450113February 3, 2022
STRUCTURE:BODY
My paint is chipping badly. I have noticed a few other vehicles that have had the same problem with the SNOW WHITE PEARL paint. It started as a small knick in the paint and has gradually turned into severely needing a paint job. Hopefully kia can find a way to resolve the issue I love everything else about my car and fell in love with the color instantly and considering you pay extra for the snow white pearl color it should last!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450029February 2, 2022
ENGINE
I had My mechanic Show me I have a Safety recall on my car and the deal ship has denied to Fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450069February 2, 2022
UNKNOWN OR OTHER
Using more than normal oil amount
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449827February 1, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
My check engine light came on Sunday January 23rd. Upon Contacting my local Kia Dealership, I was told that my vehicle has recall # SC212 at which time was advised to bring my vehicle into the Kia dealership for diagnosis. On Friday, January 28th I dropped my vehicle off at my local Kia dealership and within 3 hours received a call from my Service Advisor who stated the following issues were found: 1. Oil leak; REPLACED: Valve cover gasket, high pressure fuel line, and high-pressureSe fuel pump bolts. 2. Recall SC212; REPLACED: Multi-Fuse and Fuse Box Cover per campaign instructions. 3. Serpentine Belt; REPLACED: Drive Belt 4. Brake Pads; REPLACED: Front Brake Pads and Machined Rotors. 5. Brake Pads; REPLACED: Rear Brake Pads, in addition to Replacing both rear rotors. 6. REPLACED: Cabin Air Filter 7. REPLACED: Engine air filter 8. Oil and Filter Change; Performed LOF, set tire pressures, and topped off all fluids. Less than 72 hours after the above repairs were complete, and a hefty $1,500.00 repair bill, my check engine light is BACK ON! My vehicle lacks acceleration when depressing the gas pedal and I am fearful my vehicle may have the defective Theta II Engine in it. I am a single parent with a 7 year old child and this has caused us to not feel safe driving our vehicle, not to mention I have had to miss multiple days of work and my daughter has missed several days of school now because we do not have a safe vehicle to commute to school and work in. Also, when searching my vehicles VIN number, it says the recall was not fulfilled? VERY CONCERING! I have the vehicle diagnostic data in my UVO Services account, in addition to itemized repair bill from Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449418January 29, 2022
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Suddenly, the warning lights on my dashboard resembled that of a christmas tree. I was seeing warning lights for the passenger airbag, blind spot warning/assist, auto-hold, adaptive cruise control, automatic emergency braking, lane departure warning, etc - were all suddenly offline. After finally getting an appointment scheduled with my local dealership, I was told that the airbag module had gone bad and needed replaced. With that module out, the car could not communicate with the other systems and thus was the cause of the errors/warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449293January 28, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 Kia Optima. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with metal shavings in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was informed of failure but offered no assistance. The failure mileage was approximately 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448957January 26, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Optima. The contact stated while driving 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to sputter and hesitate upon depression of the accelerator pedal. The oil warning light illuminated the instrument panel as the engine stalled. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). Due to the failure, the vehicle was towed to a dealer for repair. The dealer diagnosed the vehicle with an engine failure but later informed him that an investigation was launched by the manufacturer and the result found that there was not enough evidence that the bearing wear had caused the engine failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448899January 25, 2022
POWER TRAIN
The contact owned a 2013 Kia Optima. The contact stated while driving at 20 MPH, the accelerator pedal was depressed, however, the vehicle accelerated to a speed which caused the vehicle to go over a medium and crash into a tree. The air bags did deploy. No warning lights illuminated on the vehicle. The contact was the only person in the vehicle, and sustain injuries to their chest and lower back. There was medical treatment at the scene however the contact did not go to the hospital for further evaluation. A police report was filed. The vehicle was towed to an auto body shop where it was deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11448658January 24, 2022
STRUCTURE:BODY
I own a 2015 Kia Optima Ex that is having paint issues. it is the Snow Pearl White and there are chunks of paint peeling off of multiple spots on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima