Kia K900 Complaints

68 consumer complaints on file.

#11550392October 17, 2023
EXTERIOR LIGHTING
The lights malfunctioned, by flickering and finally going out. Putting me and others at risk by not having my lights working properly. There were NO warnings, prior to the incident. It has happened numerous times, scaring me to death. I am 86 years old and wasn't prepared to have my lights go out and not be able to see where I was going, or if others could see me. It started in 2017 and has happened often since then. I didn't know what was wrong and the Dealer said they didn't know anything about it BUT it continues to happen. Now the dealers want $159.00 to diagnose a faulty light problem that is DANGEROUS TO ME AND OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548206October 4, 2023
EXTERIOR LIGHTING
The contact owns a 2015 Kia K900. The contact stated while driving at an undisclosed speed, the driver’s and passenger side headlights intermittently flickered then turned off and turned on. There was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 16V210000 (Exterior Lighting). The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 42,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541983August 31, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Traveling at 35 MPH on local street --- Engine stalled without warning --- Steered to side of road --- Electric steering continued to offer assist until brought to stop --- Many amber warning lights --- Msg center instructed to shift to park and turn off ignition --- Vehicle set Electric Parking Brake without operator input --- Phoned for assist from local towing company -- Vehicle could not be moved due to electric parking brake and electric shifter --- There are no Kia dealers in area -- Contacted Cowboy Kia of Conroe TX -- Told this shop does not service the Kia K900 --- Contacted Sterling Kia of Bryan/College Station TX --- Told this shop does not service the Kia K900 --- Contacted DeMontrond Kia of North Houston --- Told it would be 2 weeks before service --- Resorted to local independent service --- Advised failure of ECU p/n 39110-3FKN5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537695August 10, 2023
EXTERIOR LIGHTING
While driving at night, the headlights flicker and then just turn off automatically. When I tried to manually turn them on, they will flicker again and then turn off automatically again. There is a recall on this exact thing happening to the same year, make and model as my car but I am told it doesn't apply to my VIN #. I am a single woman on a major highway (I 75 in Florida) with children, at night, when this happened and had to drive over 5 miles to the nearest exit where I felt safe to pull off the road. There was no warning that this was going to happen, and it continues to happen every time I use my headlights. This hinders me from night driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534049July 24, 2023
AIR BAGS, SEATS
The front passenger seat belt light was not going away even when the passenger was in the seat with the belt on. The dealership kept the car for 8 days to fix these issues. They offered no loaner or rental for us to use during this time. The seatbelt light was coming on due to a failure of the airbag sensor. The dealership and Kia have advised the part needed for repairing this issue is back-ordered and no timetable is available for it to be delivered. Furthermore, both Kia Corporate and the dealership have acknowledged that this issue is a safety issue as the airbag(s) may not deploy. Even though this major safety issue exists Kia has offered nothing in the way of a solution. If the airbags fail to deploy in an accident I will hold Kia fully responsible for all the damages and injuries caused by the same. Sumit S. DateAttorney at Law
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523928May 26, 2023
AIR BAGS
My leather dash is rippling/tearing, I am afraid it is a risk of interrupting the passenger airbag deployment. I first noticed my leather dash rippling around the HUD area in April of 2022. In September of 22, it began rippling where the leather cover meets the hood. This April of 2023, it has begun rippling on the passenger airbag area. I have an appointment on 5/31/23 with Kalidy Kia to have them inspect my K900. There are no lights that appear for this issue unfortunately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517284April 16, 2023
ENGINE
I want to make a formal complaint against High Desert Kia in Victorville California that they haven't taken the necessary steps to get this recall that's against my Kia K900 remedied quickly and this recall can cause a fire. A recall was sent to me in February 2022 and this recall still has not been complete so please I need your assistance to get this taken care of ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503675January 25, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
While driving with the lights in auto mode, the light flicker and sometime go off. I took the car to the dealer to have it repaired. I was charged over $700 for the repair. I have since found out that this is an issue as noted in NHTSA Campaign Number: 16V210000 (Exterior Lighting) however, the VIN was not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502091January 17, 2023
SERVICE BRAKES
We were going about 5 miles an hour went to apply the brakes and the hell was rock hard and the car lunged forward at the swerve into the other lane avoid the car in front of us after this occurred all the warning lights on the dash lit up there is absolutely no indication that the brakes would fail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500196January 4, 2023
AIR BAGS, STRUCTURE:BODY, STRUCTURE:INTERIOR PANELS:DASHBOARD
Dear Sir or Madam I am writing to inform you of a defective issue with my 2015 KIA K900. The top dash from driver to passenger side has warped and pull back tremendously. It is my concern and safety that this will create a problem for the airbags and interfere with the airbag deployment on the passenger side and headlight sensor. This is a safety defective issue that can interfere or cause malfunction with or during an accident-causing serious injuries and possible death should an accident accrue. I drive on a daily basics transporting my family and others. Their safety as well as mines are foremost important. I ask that you take a look into this urgent matter. I and my family lives are in your hands. I can be contacted at my email and via phone to discuss this matter further. I await your reply soon. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498990December 27, 2022
EXTERIOR LIGHTING
The contact owns a 2016 Kia K900. The contact stated while driving at an undisclosed speed at night, the headlights ceased to operate as needed. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V210000 (Exterior Lighting) however, the VIN was not included in the recall. The failure mileage was 38,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497510December 14, 2022
AIR BAGS, STRUCTURE:INTERIOR PANELS:DASHBOARD
Dear Sir or Madam There are delaminating safety hazard issues on my KIA K900 that could lead to potential serious injuries or death that interfere with the passenger airbag. Over the last 3 years the top dash from the driver side across to the the passenger airbag has warped and continues to separates, leaving me afraid to drive or transport my children in the front seat overall. This puts me, my family and others at risk on a daily basis. While driving is a privilege, it my duty to protect my family and others who travel with me. What is are you going to do to solve this issues. The safety of my family is in your hands.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495739December 2, 2022
UNKNOWN OR OTHER
My dashboard is bubbling up on my passenger and drivers side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495350November 29, 2022
AIR BAGS, STRUCTURE:INTERIOR PANELS:DASHBOARD
The dashboard leather is beginning to warp quite significantly. I worry that this will interfere with the deployment of the passenger-side airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490823October 25, 2022
AIR BAGS, UNKNOWN OR OTHER
DASH BOARD MELTING BACK FROM HEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490888October 25, 2022
AIR BAGS
Dash not holding together as it should. It seems to be exposing passenger side airbag and wiring for airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483896September 11, 2022
AIR BAGS, LANE DEPARTURE: ASSIST, STRUCTURE:INTERIOR PANELS:DASHBOARD
The leather from the dashboard has rolled back and it will block, at least partially, the passenger airbag deployment if I’m in a front end collision. The lane keeping assistant doesn’t work at all. When driving 43 mph the car starts to vibrate until I reach a speed of 61-63 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480038August 18, 2022
AIR BAGS
The contact owns a 2015 Kia K900. The contact stated that he noticed peeling and bubbling above the passenger’s side of the air bag housing. No warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479398August 15, 2022
AIR BAGS
The contact owns a 2015 Kia K900. The contact stated the leather dashboard was separating from the passenger side air bag deployment section. There were no warning lights illuminated. The contact noticed the failure when the vehicle was returned from the dealer, for the engine control module repair. The vehicle was taken to an upholstery repair shop which diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476321July 28, 2022
AIR BAGS, EXTERIOR LIGHTING, UNKNOWN OR OTHER
The PASSENGER FRONT AIR BAG will be blocked from opening correctly in the event of a front end collision. The AUTOMATIC HEADLIGHTS lights flash on and off with small changes in ambient light causing distractions to oncoming vehicles and also inhibiting driver's visibility in low light situations. There is another sensor that is impacted by the defect, but I'm not sure of it's function. All of these issues are caused by well known dash cover defects on k900s like mine, as well as Hyundai Equus, and other names in the US and around the world. It may affect other Kia car's as well, such as the Forte. IN SUMMARY: DASH COVER ADHESIVE AND SECUREMENT LET LOOSE AND IS IMPEDING PROPER DEPLOYMENT OF THE PASSENGER AIR BAG, INTERFERING WITH PROPER FUNCTION OF HEADLIGHTS, AND COVERING DASH MOUNTED SENSORS. The defect was brought to a dealership for Goodwill consideration, as many cars have been repaired by Hyundai/Kia under goodwill warranty even before it progressed to a safety issue by covering the airbag and dash sensors. However, the District Parts and Service Manager was only concerned with my prior patronage, not with the quality nor safety of their cars. I escalated this to the 2nd level of Kia Customer service, and it was initially declined before the 2nd level representative even looked at the pictures or description of the safety defects. The 2nd level Rep reported that the DPSM would not return his calls. The 2nd level Rep had some contact with Kia engineers, but they determined that leather and/or hard plastic over the airbag opening would somehow not be a safety issue. The headlights were never discussed in Kia's "investigation." Eric, the 2nd level Rep initially encouraged me to NOT file with NHTSA because he claimed all goodwill requests were reported to NHTSA by Kia Corporation!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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