Kia Forte Complaints

2,563 consumer complaints on file.

#11429676August 18, 2021
UNKNOWN OR OTHER
Trunk latch apparently broke and trunk popped opened on it's own while driving. We have not been able to tie it down due to broken latch. Obscures view and cannot be driven safely at this time. Has not been seen or confirmed by a repair shop yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429492August 17, 2021
UNKNOWN OR OTHER
The following situation has happened three times - once a few years ago, and again twice today (8/17/2021); When driving through standing water (estimated depth of 1 to 3 inches) like accumulates with moderate to heavy rain, the vehicle instrument panel displayed a low-battery alert and the power steering became inoperable. This lasted only about 3 to 5 seconds before returning to normal - but during those few seconds the car becomes extremely difficult to steer. This is a situation that could cause an accident. The rate of speed when this happened was low (approximately 20 mph one of the times - and barely moving (less than 5 mph) the other two times while entering intersections from a standstill). Fortunately this has not caused any accidents - But it needs to be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429288August 16, 2021
ENGINE AND ENGINE COOLING
2012 KIA FORTE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. THE CONSUMER STATED THE MANUFACTURER APPROVED REIMBURSEMENT, BUT MAILED THE CHECK TO THE WRONG ADDRESS. THE MANUFACTURER STATED THEY WOULD CHANGE THE ADDRESS, CANCEL THE OLD CHECK AND MAIL ANOTHER. THE CONSUMER STATED MANUFACTURER HAD NOT CHANGED THE ADDRESS NOR ADMINISTERED ANOTHER CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429030August 13, 2021
ENGINE
The contact owns a 2015 Kia Forte. The contact stated that the engine warning light was illuminated. The contact received notification of NHTSA campaign number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428825August 12, 2021
UNKNOWN OR OTHER
The oil light will turn on intermittently, usually when pressure is applied to the brakes, or the vehicle is in park. While the vehicle is driving, the engine light, oil light, and battery light will turn on and the engine will turn off, effectively stalling the vehicle. The vehicle was taken to a local mechanic, and they could not determine the problem nor a solution. The car was then taken to a Kia shop, and a faulty oil sensor and faulty crank sensor were determined to be the problem. The sensors were replaced, and the car made it under 6 miles before it stalled again. A broken engine is now determined to be the problem. The car has approximately 66,500-66,600 miles on it, so a broken engine due to consumer error is highly unlikely, since the car has been getting its oil changed and other upkeep regularly throughout the cars life. The car has stalled at 40mph, to like 5mph when i was backing out of a parking spot. The speed of the car does not seem to effect when it stalls, there seems to be no rhyme or reason to when it stalls. I have gone on a 5 mile trip and it stalls 5 times, and i have gone on a 30 mile trip where it only stalled twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428857August 12, 2021
ENGINE, UNKNOWN OR OTHER
unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428860August 12, 2021
UNKNOWN OR OTHER
The oil light will turn on intermittently, usually when pressure is applied to the brakes, or the vehicle is in park. While the vehicle is driving, the engine light, oil light, and battery light will turn on and the engine will turn off, effectively stalling the vehicle. The vehicle was taken to a local mechanic, and they could not determine the problem nor a solution. The car was then taken to a Kia shop, and a faulty oil sensor and faulty crank sensor were determined to be the problem. The sensors were replaced, and the car made it under 6 miles before it stalled again. A broken engine is now determined to be the problem. The car has approximately 66,500-66,600 miles on it, I bought the car when it had about 63,500 miles on it in November, so I only put 3k miles on it, so a broken engine due to consumer error is highly unlikely, since the car has been getting its oil changed and other upkeep regularly throughout the cars life. The car has stalled at 40mph, to like 5mph when i was backing out of a parking spot. The speed of the car does not seem to effect when it stalls, there seems to be no rhyme or reason to when it stalls. I have gone on a 5 mile trip and it stalls 5 times, and i have gone on a 30 mile trip where it only stalled twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428741August 11, 2021
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
Bought the KIA 4/192021 from Camelback KIA - Phoenix, AZ. Drove the car home to Green Valley. Approximately 2 months later checked the tires air pressure and discovered that 3 of the tires were at 52 PSI and 1 was at 51 PSI. After checking with a neighbor who owns 2 KIA Fortes with KUMHO tires about the PSI (which is the max PSI located on the sidewall) he said he thought that was wrong. I called Camelback to confirm if that was what they should be kept at - left a message. After 3 failed attempts getting a call back from Camelback and 3 contacts with KIA via their website (no return contacts). I finally contacted KUMHO who emailed me that I should follow the recommendations listed on the car door - 33PSI. My concern is are the tires now dangerous after nearly 3000 miles at 51 - 52 PSI? I have been told that driving with the tires at that max PSI causes excessive wear in the center especially in the Arizona heat. Neither Camelback or KIA has ever contacted me - 6 total attempts. Tires are 225/45 R17 Kumho Majesty Solus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428083August 6, 2021
UNKNOWN OR OTHER
While was driving the car Kia Forte spin out control or someone used an remote and became an hot engine but due to car getting repossession Kia saying can’t do nothing about it , my safety was put as risk due to car spinning out control and yes the car did deployed its airbags only driver side , no inspection due to Kia saying they can’t do nothing . It was 7 warnings lamps afterwards the incident , Made an report on June 3, 2021 14164508 with Kia consumers
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11428130August 6, 2021
UNKNOWN OR OTHER
My vehicle is stalling out while I am driving. Also I have to at times try too start it twice wont turnover on first try.Has been reported to dealer they dont seem to know what the problem is. I called 2 months ahead of April 2021 and Kia told me they were so booked up they couldn't see me till almost 2 months later. Car is still doin the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427673August 4, 2021
ENGINE
Car engine caught on fire while driving without any indication. Car stopped and engulfed in flames. Car dashboard warning lights were not present until fire began but car shut off due to fire. The car was a total loss. Driver and passengers life were at risk. Exited car within seconds of car engulfing
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11427781August 4, 2021
TIRES
I purchased my 2021 Kia Forte and have had it for only 6 months. The tires are new and the size are 225/45/R17 Majestic Solus tires both tires front driver side and Back driver side exploded at the same time. I was driving when both tires went exploded at the same time. I thought at first maybe I went over a nail, then when I pulled over I saw both tires had torn in half, the tires looked like they are shredded. I have taken a picture of the road and direction and the street was cleared. I had to take to the kia dealership to have them both replaced. Very upset had to pay for 2 tires. At first they thought I had went over something although when you look at the tires both have the same type of damage. I was driving when this happened I was worried I could have caused an accident. Please everyone be safe and careful. I am out money because of these tires.. New car no reason for this to happen. These tires need to be reinspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427464August 2, 2021
ENGINE
Car was running great. No issues, had my regular oil changes and check ups. I was driving down the road and a piston rod blew in my engine. But oil was in my engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427348August 1, 2021
UNKNOWN OR OTHER, SERVICE BRAKES
Water leaks from under the dash covering the floor. And making the brand and acceleration peddles wet and slick. Slowing to stop at my hom and my foot slide from the brake peddle and was unable to safely slow down before impacting my husband’s truck.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11427299July 31, 2021
ENGINE
The engine seized up and smoke was noted on April 29, 2021. The vehicle was towed to Woodstock Carriage Kia, after being told that vehicle would start being repaired within 1 to 3 days. The service dated has been changed 3 times. Three months later, the dealer still does not have the short block engine from South Korea. The dealer did state that Kia would reimburse me for towing and a rental car (will not pay taxes or insurance for a rental car) eventually after car is repaired. I do not have the financial resources to pay for a rental car upfront for an unknown time period. The dealer stated they only have one loaner car, which they will not loan to me. The dealer also explained there are vehicles on the lot that have been sitting there since Nov. 2020, waiting for engines due to this recall. This is unacceptable. I need my car to be repaired. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426951July 29, 2021
ENGINE
The contact owns a 2016 Kia Forte. The contact stated while driving 70 mph, she heard a knocking sound coming from the front passenger’s side of the vehicle. The contact stated that the check engine and battery warning lights were illuminated. The contact stated that the vehicle decelerated independently and before the vehicle stalled. The contact was able to coast to a stop. The contact stated that a bystander jumped the battery however, the failure persisted. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not yet diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426467July 26, 2021
STEERING
On June 18, 2021 our vehicle was taken to the West Hills Kia located in Bremerton, WA for routine maintenance. During this visit, we reported a sound coming from the steering wheel and indicated that the sound was loud and wanted it inspected. The technician reported this as follows: MR 10DIAG: Diagnose Customer Concern Customer states when turning the steering wheel, it sounds like something is being wound up. The Technician, Michael Moore (102) verified the noise confirming that it was coming from the Output Shaft Bearing area of the Steering Column Housing. The Technician also indicated that this issue required a tech line case with Kia for approval. I have called West Hills Kia's Service Department on: June 25th, 2021, June 30th, 2021, July 7th, 2021, July 22nd, 2021 and again today, July 26th, 2021 to check on the status of this approval to no avail. On June 30th, 2021 and July 22nd, 2021, I left 2 voice messages for their Service Department Manager, Jay also without a return call. I have called Kia Consumer directly on July 5th, 2021, July 6th, 2021 and July 7th, 2021. Each time, the wait times have been greater than 30 minutes and after holding, I have been hung up on. Today, on my drive home, the steering wheel locked up and would not let me turn the steering wheel. Considering that the vehicle is still under warranty and an issue like this could cause an accident or even irreparable damage, we do not feel safe driving this vehicle. We would like this matter resolved ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426070July 23, 2021
ENGINE
I started trying in 2015 or 2016 to have my engine replaced and compensated for the purchase of both engines for the two Kia's I bought brand new when the engines went out on both of the cars weeks apart. Please can anyone help me with this situation, as I am at my wits end to be compensated for something that should have been taken care of the first time I reported their engines going out on two cars bought the very same day. Also on the Kia ending in VIN # 9225, it sat at the dealership for almost two years before I could even afford to have the motor replaced for it and the other one a little later. At the very least that can be verified, that I was paying on cars that weren't even running and just sitting until I could afford to replace the motors. I was on my way home from work when the engine light came on and the car started to just not want to move anymore. I barely made it home and eventually took it to Kia and was told the engine went out. I can only give an approximate date from the email of when I inquired about the motors later on when I could afford to have them replaced. I will have to get a copy of the receipt for the motor replacement of one of the Kia's from my daughter. I was told to contact Kia to verify the motors were replaced, but they wanted to charge me and I can't afford the amount for either of the cars to verify engine replacement on the cars. The repair shop that replaced the motors is no longer in business and the phone numbers are no longer associated with the business even though they still show as being open. I have emailed and contacted the information on the business's site, but no response at all. Please can someone help me with Kia in assisting with this matter as it should have been taken care of the very first time I called to report to the issue. Thank you for any assistance you can give me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426071July 23, 2021
ENGINE
I started trying in 2015 or 2016 to have my engine replaced and compensated for the purchase of both engines for the two Kia's I bought brand new when the engines went out on both of the cars weeks apart. Please can anyone help me with this situation, as I am at my wits end to be compensated for something that should have been taken care of the first time I reported their engines going out on two cars bought the very same day. Also on the Kia ending in VIN # 9225, it sat at the dealership for almost two years before I could even afford to have the motor replaced for it and the other one a little later. At the very least that can be verified, that I was paying on cars that weren't even running and just sitting until I could afford to replace the motors. I was on my way home from work when the engine light came on and the car started to just not want to move anymore. I barely made it home and eventually took it to Kia and was told the engine went out. I can only give an approximate date from the email of when I inquired about the motors later on when I could afford to have them replaced. I will have to get a copy of the receipt for the motor replacement of one of the Kia's from my daughter. I was told to contact Kia to verify the motors were replaced, but they wanted to charge me and I can't afford the amount for either of the cars to verify engine replacement on the cars. The repair shop that replaced the motors is no longer in business and the phone numbers are no longer associated with the business even though they still show as being open. I have emailed and contacted the information on the business's site, but no response at all. Please can someone help me with Kia in assisting with this matter as it should have been taken care of the very first time I called to report to the issue. Thank you for any assistance you can give me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426018July 22, 2021
TIRES:SIDEWALL, TIRES:TREAD/BELT
With less than 40,000 miles on the car/tires, one of the front tires blew on the highway. Discovered it blew out on the side wall and metal was showing, took the car in and had the tire replaced. We did not keep that tire because we didn't realize it was not an isolated incident. About 2 weeks later the same thing happened to the other front tire. Took the car in to have the other 3 replaced and was informed that one of the rear tires was in the same condition and we are lucky it didn't blow out on us. The car has only been inspected by the tire shop and we kept the tires this time for inspection of anyone that can help file some sort of recall or claim. There is still a good amount of tread on the tires. This could very well have caused serious injury or death to my family!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Forte