Kia EV9 Complaints

258 consumer complaints on file.

#11722786March 8, 2026
ELECTRICAL SYSTEM
BPM warning in the KIA app. Apparently, ICCU and battery failures are t known issues with the KIA EV9s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721195February 28, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Car was driving find and suddenly check electric system message came in with a red battery indicator. The application for the car indicates an ICCU P1A9096 error code. ICCU errors seems to be common with Kia/Hyundai electric cars. Car went to limp mode and wouldn’t let drive it more than 45mph which it was dangerous in the highway. I was able to get the car into the dealer but the last mile the car was very limited in power with no more than 30mph. Radio, A/C and other accessories stop working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720691February 26, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM, POWER TRAIN
[XXX] Message says warning "check ev system". they then sent a letter saying it had to go to the dealer, or the car would need A tow potentially. I can't get an appointment as they are way too busy to do anything other than tell me they will get back to me, repeatedly stating they will do so in one business day. it has been a week. My wife is scared to drive the car. I think it is bogus as no recall has been issued. I have had the car for 19 months with no such warning. Two days after it shows up on the screen in the car i receive the letter. This is fishy. it is either a recall, or it isn't. if it is why is it not in your data base? The vagueness of the message is inappropriate, and it implies danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720527February 25, 2026
VISIBILITY/WIPER
This car is unusual because the wipers are located in a crevice far below the top of the hood where it meets the windshield. The first time we had an issue, it had snowed and snow collected in the crevice area. The wipers were turned on, but the drivers side one didn't move in sync with the passenger side one. They eventually "tangled" and we stopped them. The car was taken for service and supposedly repaired by replacing one of the wiper arms that had bent. It has snowed again. Before the snow fell, the crevice was mostly covered with a shield to keep snow from falling into it. The wipers were put into the "snow position" but when used again today, the wipers have again failed to operate in sync. The drivers side wiper doesn't move fully and the passenger side wiper does. Car wipers should work when it snows, but especially when precautions have been taken. This is extremely unexpected and atypical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718984February 19, 2026
ELECTRICAL SYSTEM
Vehicle would not accept a charge requiring it be towed 120 miles to nearest Kia dealer. Vehicle had no warning lights or messages, just would not accept a recharge of the drive battery. Dealer found 3 error messages in the ICCU, but no idea why it occurred. Messages removed and vehicle then accepted a charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716100February 6, 2026
VISIBILITY/WIPER
Windshield wipers stopped working in middle of bad snow storm. I had to pull over, wait for the weather to improve before proceeding. I have a minor child and safety is a concern to me. Thought it was the wiper so I went to AutoZone to replace it and was told the problem is the wiper motor and that I needed to take to the dealership for repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716099February 6, 2026
ELECTRICAL SYSTEM
vehicle would not accelerate pass 25 mph, battery light came on, stop vehicle and check power supply message also came on. had to towed to dealer. KIA app showing ICCU code P1A9096
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714058January 28, 2026
STRUCTURE:BODY, SUSPENSION
I recently purchase my 2024 EV9 from Carvana with 9578 miles listed on 12/12/25. Doing my 7 days to purchase this SUV. I had some concerns about the violent wobble when I drove over a bump. With some concerns about this SUV, I google to see if anyone else had this same issue. To my surprise I founded a lot of complaints and ways to resolved the issue. One consumer stated he had his EV9 aligned and reduce some of the wobble but not completely. I drove to Courage KIA in Gastonia NC. When I drove their system performed a per inspection on your vehicle. The alignment was way out of alignment. Had the alignment taken care of however it still a wobble. On 12/24/26 doing the snow and ice storm here in Charlotte, I attempted to make a trip to the store. The roads were wet but no snow or ice was on the roads. However when I hit a bump the rear end violently wobble and the rear end moved to the left and right farther it did before. I thought I was going to spin out of control.Now that I think about the very low mileage on this SUV. This perhaps is why they sold it. ly wobble
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713901January 28, 2026
SUSPENSION
The contact owns a 2024 Kia EV9. The contact stated that while driving approximately 20 MPH, there was an abnormal slapping sound coming from the rear passenger’s side of the vehicle. While observing the tires, the contact became aware that the rear tires were bald, and the steel belts were coming from the inside of the tires. The contact used Fix a Flat inside the tires and was able to drive the vehicle to the residence. The following day, the vehicle was towed to the dealer, and the dealer that it was a known issue with the original tires on the vehicle. The contact was informed that the failure was caused by the battery, causing the vehicle to be too heavy for the vehicle. The inclination, tilt, or angle of suspension components with the shocks, struts, or control arms, known as the CANT, caused the tires to tilt outward approximately 2 or more inches. The dealer diagnosed that the suspension could have failed. The cant, suspension, and tires were replaced, and the wheels were aligned. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 12,668.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713139January 24, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Component: Electrical System / Instrument Panel Speed at time of failure: [Insert typical speed, e.g., 65 mph] Description of Incident: My vehicle is suffering from an intermittent but total loss of the instrument cluster functionality while in motion. The display goes dark and is replaced by a "No Signal" message. This results in the immediate loss of all critical safety information, including speed, battery range, and warning telltales. This is a direct violation of FMVSS No. 101 (Controls and Displays). Specific Recalls/Campaigns Not Addressed: I brought my vehicle to Fiesta KIA (Dealer Code 53232) to address the following open safety campaigns which they failed to remediate: NHTSA Recall #24V-757 (KIA SC326): "Instrument Cluster Screen May Fail." This is exactly the failure I am experiencing. NHTSA Recall #24V-443 (KIA SC302): ICCU Software Logic failure, which poses an immediate risk of loss of motive power while driving. Service Action SA563: Specific logic improvement for HUD and Cluster stability. Dealer Conduct (Safety Related): Despite the vehicle presenting with a "No Signal" instrument panel—a catastrophic safety failure—the Service Manager (Anthony) refused to provide the previously promised loaner vehicle. He suggested that because the vehicle was not purchased at his specific dealership, his obligation to facilitate this critical safety repair was diminished. This resulted in the vehicle remaining on the road with unresolved, safety-critical defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712208January 20, 2026
ELECTRICAL SYSTEM
My vehicle popped up a red vehicle warning to check the electric vehicle system. It would no longer charge, was taken to the dealership where the emergency notification was sent :suspected condition with your EV9's Battery Management System has been detected and charging has been limited. A full system check is recommended. Please schedule an appointment with your local Kia dealership as soon as possible. And another CRITICAL EV WARNING your EV battery has a critical issue contact roadside assistance. This is a 2024 and has a total battery failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712169January 20, 2026
FIRERELATED
The contact owns a 2024 Kia EV9. The contact stated that while her husband was driving at an undisclosed speed, a burning odor was detected. The contact pressed the recirculate air button, but the burning odor intensified. No warning light was illuminated. The contact noticed flames coming from underneath the front driver's seat. The contact's husband pulled over and parked the vehicle. The contact, her husband, and their child were able to safely exit the vehicle. A vehilcle who had been driving behind stopped to assist, and since it was cold weather conditions, the contact and family waited for the Fire Department inside that owner's vehicle. There was no medical attention was received. When firefighters and police arrived, the fire had been self-extinguished. The contact was unaware of any reports filed by police or the fire department; however, the fire department informed the contact that there was no evidence of the lithium battery catching fire. The origin of the fire was unknown. The vehicle was towed to a tow yard, but it had not yet been declared totaled by the insurance company. The contact stated that upon inspection, the wire beneath the front driver's seat had melted. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11711872January 19, 2026
ELECTRICAL SYSTEM
EV car won't charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711520January 16, 2026
ELECTRICAL SYSTEM
Instrument panel goes Black while driving. Keeps flickering on and off while driving. Took it to a dealer and they denied the flicker, even though I have 15 videos of it. Dealer just gave us the car back without fixing the issue and told us to live with it. This is extremely unsafe as we go up to a minute without seeing anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711065January 15, 2026
SUSPENSION, STEERING, FUEL/PROPULSION SYSTEM
Vehicle consistently vibrates at highway speeds, feels like a driveline vibration, wheel, tire or suspension issue. Almost feels like a tire is wobbling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710978January 14, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2026 Kia EV9. The contact stated that while driving at 68 MPH, the sunroof made an abnormally loud banging sound. The contact pulled over to the side of the road, inspected the sunroof, and became aware that the sunroof was cracking. The contact closed the shade guard to prevent shattered glass from falling inside the vehicle. The vehicle was driven to the destination. The vehicle was then taken to the dealer the same day. The dealer confirmed that the sunroof had internally failed, and the dealer was waiting for the warranty department to approve the sunroof replacement. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was approximately 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710718January 13, 2026
SUSPENSION, WHEELS
2024 Kia EV9 has destroyed two complete tire sets in 4 months (October 2025, January 2026) despite two professional alignments (May 2025, October 2025). Dealer service manager admitted on recorded call (1/7/26) seeing multiple EV9s "under 18,000 miles" destroy tires, confirming fleet-wide pattern. Multiple owner forums report the exact same issue. MY CASE: - [XXX] (11,860 mi): Steering misalignment, independent shop (Town Fair Tire) confirmed alignment issue - June 2025 - Vehicle inspected and tires rotated by authorized Kia dealership - Berlin City in Vermont - October 2025 (22,736 mi): Left rear BLOWOUT while driving. ALL FOUR OEM tires (113 load rating - "correct" per Kia) worn to bare threads. Tires had ~18,000 miles on them. October 2025: Snow tires were installed in October 2025, with 10/32" tread (were driven ~4,000 miles the previous winter). Dealer performed alignment, no before/after documentation provided [XXX] (25,486 mi): Same winter tires that drove 4,000 mi perfectly first winter destroyed in 2,700 mi second winter DEFINITIVE PROOF - Multi-Point Inspection (1/5/26): On 1/5/2026: Rear Left: 1/32" tread (destroyed in 2,700 miles from Oct. '25 to Jan. '26) Rear Right: 1/32" tread (destroyed in 2,700 miles from Oct. '25 to Jan. '26) Front Left: 10/32" tread Front Right: 10/32" tread Rear-only catastrophic wear on AWD vehicle is definitive proof of rear suspension or alignment defect. If load rating or overloading were the cause, all four tires would wear equally. SAFETY HAZARDS: Left rear tire BLOWOUT October 2025 while driving at 35 mph. Service Manager Pat (1/7/26): "Under 18,000 miles I've seen" other EV9s destroy tires - CONFIRMS FLEET-WIDE PATTERN Service Manager: "I can't tell you why the alignment is out" - CANNOT DIAGNOSE ROOT CAUSE Service Advisor John (1/6/26): "There's got to be an elephant in the room somewhere" - ADMITS UNDIAGNOSED DEFECT EXISTS Service Advisor: "I wouldn't feel safe putting my guys in it" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710078January 10, 2026
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Car stopped working and wouldn’t start. I was told there is an ICCU failure. There is a back order of ICCU for this vehicle and unknown date of repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709899January 9, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I own a Kia 2026 EV9. We charged the car to 80% (we have reduced the limit to only 80%). The next morning there was no power to the car. The interior lights would not come on door handles would not work. I could not start the vehicle. I read on line of the 12v battery dying and ICCU failures. I charged the battery for 1.5 hours and was able to get the car to start. I immediately drove it to the Kia dealership on 01/05/2026. The service department stated they could charge the battery but had to further diagnose the problem. On 01/08/2026 the service department stated that the tech was "tinkering" on the car and would reload software updates and patches. On 01/09/2026 the service department informed me that the technician still does not know what is wrong with the car and the tech is off again today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707768December 30, 2025
ELECTRICAL SYSTEM, ENGINE
I would also like to highlight the serious safety concern due to cell deviation (imbalance) along with SOC (State of Charge) mismatch as per my car's BMS (Battery management system) which is present in my vehicle and shared with Kia corporate. In an electric vehicle, the high-voltage battery cells, the Battery Management System, and the battery coolant system function as a single integrated safety-critical system. When battery cells are imbalanced and there is a significant mismatch between the state of charge displayed to the driver and the lower usable energy calculated by the Battery Management System, the weakest cell can reach its safe operating limit under normal driving load even though the dashboard indicates sufficient charge. If this condition is combined with a battery coolant system fault, such as low coolant level or air in the cooling circuit, battery temperatures can rise unevenly and further reduce safe operating margins. To protect the battery and prevent thermal or electrical damage, the system must immediately limit propulsion or enter a reduced-power (“turtle”) mode without driver input. Because these protective actions can occur suddenly and without advance warning, they can restrict acceleration or vehicle speed during ordinary driving conditions such as merging or maintaining highway speed, creating an unexpected loss-of-propulsion safety risk rather than a mere inconvenience. This is equivalent to a faulty fuel gauge for a gasoline car but with more immediate and severe consequences Sudden Power Cutoffs: If a single battery cell's voltage drops below a safe threshold, the Battery Management System (BMS) will shut down the entire pack to prevent permanent damage. This can happen even if the dashboard shows 25% or more remaining, potentially leaving you without power while driving. Loss of Vehicle Control: A sudden shutdown can lead to a loss of power steering and braking assistance, which is hazardous in high-speed or heavytraffic situatio
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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