Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11110669July 11, 2018
STEERING
THERE IS A LOT OF PLAY IN THE STEERING. IT IS UNSAFE TO DRIVE OVER 55MPH. YOU HAVE TO TURN THE WHEEL 2 INCHES TO THE RIGHT AND BACK TO THE LEFT TO STAY STRAIGHT ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110671July 11, 2018
STEERING
THERE IS SOMETHING WRONG WITH THE STEERING ON THIS NEW JEEP WRANGLER. THERE IS 2-3 INCHES OF PLAY IN THE STEERING WHEEL AND IT IS VERY DIFFICULT TO STAY IN MY LANE ON THE HIGHWAY. THIS IS A VERY UNSAFE VEHICLE OVER 55MPH. THIS IS NOT NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110465July 10, 2018
ENGINE, POWER TRAIN, STEERING
WHILE STARTING THE VEHICLE FOR THE THIRD TIME IN TWO DAYS AFTER PICKING UP THE CAR FOLLOWING A PCM FLASH FOR A CRUISE CONTROL RECALL, I NOTICED THE PRND LIGHTS FLASHING ON THE SHIFTIER APPROXIMATELY 10 SECONDS AFTER VEHICLE START. I SUBSEQUENTLY RECEIVED A CEL AND A "SERVICE SHIFTER' MESSAGE. I SHUT OFF THE VEHICLE, LET ALL DISPLAYS GO DARK, AND RESTARTED; THE CEL WENT AWAY. I PROCEEDED TO CONTINUE MY DRIVE HOME. ABOUT 10/15 MIN LATER, I NOTICED THE LIGHTS FLICKERING ONCE AGAIN ON THE SHIFTER. I ONCE AGAIN ELECTED TO CONTINUE HOME AS IT WAS LATE AT NIGHT. APPROXIMATELY 2/3 MILES LATER, I RECEIVED ERRORS ON THE START/STOP AND TRACTION CONTROL SYSTEMS. THE VEHICLE APPEARED TO GO INTO A "LIMP MODE" - I IT WOULD NOT SHIFT OUT OF 8TH GEAR AND I EXPERIENCED REDUCED POWER AND AN INABILITY TO MAINTAIN THE POSTED 70 MPH. I DECIDED TO EXIT AT THE NEXT OFF-RAMP AS I COULD MAINTAIN 65MPH. WHILE EXITING, I NOTICED THE GAUGE NEEDLES (SPEEDO AND TACH) SWEEP AND GOT AIRBAG WARNINGS. I HEARD THE ELECTRIC FAN GO 100% HIGH (VERY LOUD) AND I LOST POWER STEERING. I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. AFTER LETTING IT SIT FOR APPROXIMATELY 5 MIN, I RESTARTED THE VEHICLE AND WHILE THE CEL REMAINED NO OTHER ERRORS WERE ILLUMINATED OR PRESENTED. I WAS LESS THAN 2 MILES FROM A JEEP DEALER AND DECIDED TO TRY TO CONTINUE THERE ON ACCESS ROADS. ABOUT 1/8 MILE DOWN THE ROAD, I ONCE AGAIN LOST POWER STEERING AND SAY VARIOUS ERROR MESSAGES LIKE BEFORE. I PULLED INTO A PARKING LOT AND ABORTED MY ATTEMPTS AND CALLED FOR A TOW TO THE DEALER LESS THAN A MILE AWAY. POSTED ARE PICTURES OF THE ERRORS READ USING AN OBD-2 SCANNER I HAD IN THE GLOVE COMPARTMENT. WHILE I HAVE DRIVEN CARS WITHOUT POWER STEERING IN THE PAST, IT WAS RATHER DIFFICULT WITH THE LARGER ~32" TIRES AND I AM NOT SURE A CRASH COULD BE PREVENTED IF A SMALLER PERSON WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110583July 10, 2018
STEERING, STRUCTURE
TRACK BAR BRACKET AND OTHER WELDS ARE VERY POORLY DONE, WHICH CAN LEAD TO SERIOUS MALFUNCTION OR INJURY. WELDS HAVE POOR POROSITY WITH PINHOLES, SLAG INCLUSIONS, LACK OF FUSION, UNDERFILL, ETC. THE WELDS ON MY NEW 2018 JEEP RUBICON JLU THAT COST $52,000 ARE ALL MALFORMED. I DON'T SEE HOW THERE COULD HAVE BEEN AN INSPECTION PASS ON THESE WELDS, AS THEY ARE DANGEROUS. I'VE HAD THEM INSPECTED BY TWO PROFESSIONAL WELDERS WITH A COMBINED 45 YEARS OF EXPERIENCE AND THEY BOTH IMMEDIATELY AGREED. ONE USER ON THE JL WRANGLER FORUMS WITH VERY SIMILAR WELDS HAD A COMPLETE FAILURE OF THE TRACK BAR BRACKET AT A HIGHER RATE OF SPEED (HIGHWAY POSTED SPEEDS) AND WAS SOMEHOW ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT KILLING HIMSELF OR ANYONE ELSE. THIS POST CAN BE FOUND ON JL WRANGLER FORUMS DOT COM, SEARCH FOR "TRACK BAR SHEARED OFF AT THE WELD" THE TRACK BAR BRACKET WELD ON MY JEEP DOESN'T COVER THE TOP OF THE BRACKET BUT INSTEAD THE WELD SITS ALMOST ON TOP OF THE BRACKET EDGE AS YOU CAN SEE FROM THE ADDED PICTURES. THE SIDE WELDS ARE SIMPLY WELD BLOBS AND DO NOT FOLLOW ANY WELD STANDARDS. THIS IS SIMPLY DANGEROUS AND SHOWS THAT THE VEHICLE WAS NOT INSPECTED WHEN LEAVING THIS STAGE OF THE BUILD FROM FCA. JUST TO NOTE, MOST ALL OTHER WELDS THAT WERE VISUALLY INSPECTED ARE JUST AS POORLY DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110573July 10, 2018
STEERING
PURCHASED MY 2018 BILLET SILVER, 4-DOOR WRANGLER RUBICON JL ON JULY, 2 2018. BUILD DATE IS 2/2018 FOR THE VEHICLE. I NOTICED THE EXCESSIVE NEED TO OVERCORRECT THE STEERING WHEEL WHEN I DROVE IT HOME FROM THE DEALERSHIP. I TEST DROVE IT EARLIER IN THE DAY ON A 4 LANE, SPLIT HIGHWAY AND IT WAS ALMOST ENTIRELY A STRAIGHT HIGHWAY DRIVE, SO I DIDN'T NOTICE IT MUCH ON THE VERY SHORT TEST DRIVE AS I DID DRIVING THE JEEP HOME LATER IN THE EVENING ON A MUCH MORE NARROW, TWO LANE COUNTRY ROAD. THE ISSUE IS EXACTLY LIKE MANY WHO HAVE DESCRIED THE ISSUE IN THE JL WRANGLER FORUMS ONLINE (OVER 570 POSTS AS OF THIS COMPLAINT FILING) WHO'VE DESCRIBED THE WHEEL BEING UNRESPONSIVE WITH LOTS OF LEFT/RIGHT MICRO CORRECTING TO STAY IN CENTER LANE. WHILE DRIVING STRAIGHT AND ON EVEN PAVEMENT I CAN MOVE THE STEERING WHEEL APPROXIMATELY 5-7 DEGREES AND THE WHEELS AND DIRECTION IS UNRESPONSIVE. THERE WAS A TIME OR TWO DRIVING HOME WHEN I WOULD COME OUT OF A SLIGHT DIP OR BUMP IN THE ROAD AND THE JEEP WOULD COME OUT OF THE DIP, START TRACKING TOWARDS AN ONCOMING CAR OR CENTER LANE, AND CORRECTING THE WHEEL BACK TO THE RIGHT AND AWAY FROM ONCOMING TRAFFIC REALLY TOOK A LOT OF EFFORT. TIRE PRESSURE IS TO SPEC AT 37PSI IN ALL FOUR TIRES. THIS VEHICLE HAS A DANGEROUS "BOBBLE" OR SWAY AND DRIVING AT FASTER POSTED SPEEDS, ESPECIALLY ON MORE NARROW ROADS IS QUITE DANGEROUS. THE AMOUNT OF FORCE TO CORRECT TO STAY IN CENTER LANE IS UNLIKE ANY VEHICLE IN MY ALMOST 30 YEARS OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110600July 10, 2018
ELECTRICAL SYSTEM, POWER TRAIN
I WAS STOPPED AT A 4 WAY LIGHT IN MARION ILLINOIS, HAD MY JEEP IN NEUTRAL WITH FOOT ON THE BRAKE. THE LIGHT TURNED GREEN, I PUSHED THE CLUTCH IN AND THE ENGINE DIDN'T COME BACK ON. I TRIED FOR OVER FIFITEEN MIN. TO GET IT ON. FINALLY CALLED A TOW AND HAD IT TAKEN TO THE DEALERSHIP THAT I ORDERED IT THROUGH NOT EVEN 30 DAYS AGO. THEY DIDN'T LOOK AT IT UNTIL 4 DAYS LATER AND SAID THEY COULDN'T RECREATE THE ISSUE. THE ISSUE IS WITH THE PUSH START ENGINES. I HAVE A MANUAL W/O ELECTRIC DOORS SO NO AUTO START ON A KEY FOB. I ONLY HAD 204 MILES ON IT!! THE DEALERSHIP TOLD ME THEY'VE HAD SEVERAL PEOPLE TAKE IT OUT FOR DRIVES TO RECREATE THE ISSUE TO NO AVAIL. I BOUGHT /ORDERED AND FULLY PAID FOR A BRAND NEW 2018 JEEP TO NOT HAVE ANY ISSUES ARISE. NOW I'M SCARED TO DRIVE IT ANYWHERE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110344July 9, 2018
STEERING
STEERING ON THE FREEWAY AT HIGHER SPEEDS (60 MPH+) HAS A DEAD ZONE AND THE JEEP WANDERS BACK AND FORTH, MAKING IT DIFFICULT TO KEEP IN A STRAIGHT LINE AND VERY DANGEROUS/FEELS AS IF I COULD LOSE CONTROL. SEVERAL COMPLAINTS FOR SAME ISSUE ON NHTSA FROM OTHER 2018 JL OWNERS. NEEDS TO BE ADDRESSED AND A SAFETY RECALL INITIATED TO CORRECT AS NO DEALERSHIPS ARE FIXING THE ISSUE. COULD CAUSE ACCIDENT AND FATALITY AND EXTREME LIABILITY FOR FCA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110348July 9, 2018
STEERING
JEEP STEERING HAS A DEAD SPOT, WHICH ALLOW THE JEEP TO WANDER BACK AND FORTH IN A LANE. IF IT HAS ANY SIDE WIND THE JEEP BECOME VERY DIFFICULT TO CONTROL. SEEM LIKE TO MUCH PLAY IN THE STEERING BOX. THIS IS NOT A JEEP THING AS THE DEALER STATES, ITS A REAL PROBLEM THAT FCA SEEM TO NOT WANT TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109968July 7, 2018
STEERING
VEHICLE WANDERS. DEAD SPOT IN STEERING. SIGNIFICANT INPUT REQUIRED TO KEEP VEHICLE UNDER CONTROL AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109814July 6, 2018
STEERING
THE STEERING AT SPEEDS OVER 50 MPH HAS 2-3" OF PLAY WITH THE STEERING WHEEL GOING STRAIGHT. SO I AM CONTINUALLY FIGHTING TO KEEP IT STRAIGHT. THIS HAS BEEN GOING ON SINCE I PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109826July 6, 2018
STEERING
STEERING HAS BIG DEADSPOT IN MIDDLE WHERE YOU TURN THE WHEEL AND IT DOESN'T ACTUALLY TURN THE TIRES/VEHICLE. IT'S MORE NOTICEABLE ABOVE 60MPH. IT CAUSES THE VEHICLE TO BE ALL OVER THE LANE AND CAN BE SCARY AT TIMES AS IT WILL SOMETIMES CAUSE ME TO GET TOO CLOSE TO OTHER VEHICLES IN NEXT LANE OVER. THIS IS NOT FOR A SINGLE DATE. IT HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109854July 6, 2018
STEERING
THE STEERING IS EXTREMELY LOOSE AND VAGUE ON CENTER. THERE IS NO MOVEMENT WITH THE WHEELS IN RELATION TO STEERING INPUT FOR 1.5 INCHES ON EITHER SIDE OF CENTER. THIS RESULTS IN CONSTANT CORRECTION AND OVER-CORRECTION CYCLES TO TRY TO MAINTAIN LANE POSITION. THE PROBLEM IS NOTICEABLE AT 45MPH, AND IS SIGNIFICANTLY WORSE AT HIGHWAY AND INTERSTATE SPEEDS (70MPH). BUMPY OR WINDY CONDITIONS MAKE THE CONTROL PROBLEMS WORSE. THE PROBLEM BECOMES MORE UNSAFE ON CURVY ROADS WITH HEAVY TRAFFIC WHERE I AM UNABLE TO MAINTAIN SPEED WITH OTHER VEHICLES AND IT'S VERY DIFFICULT TO REMAIN WITHIN LANE MARKINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109903July 6, 2018
UNKNOWN OR OTHER
WELDS ON 2018 JEEP WRANGLER JLU SPORT FRAME ARE BAD IN MANY WAYS. PROBLEMS INCLUDE: -INCOMPLETE WELD IF TRACK BAR WELD WHICH COULD CAUSE FAILURE AND LOSS OF STEERING CONTROL -POROUS WELDS - MANY OF THE WELDS ARE POROUS -LACK OF PENETRATION -OVERWELD AKA WELD DRIP -NEARLY 90% OF THE WELDS HAVE WELD SLAG THAT WAS NOT CLEANED OFF BEFORE PAINTING. RESULTING IN PARTS OF THE WELD NOT BEING PAINTED AND PRONE TO RUST AND EVENTUAL FAULURE -THERE IS ALSO A GREAT DEAL OF WELD SPRAY THAT SHOULD HAVE BEEN CLEANED OFF -THERE ARE ALSO WELDS THAT WERE NOT COMPLETED...FOR INSTANCE THERE IS ONE ON EACH SIDE IN THE REAR WHERE THEY ONLY WELDED HALF OF THE TUBING THAT SHOULD HAVE RECEIVED A COMPLETE WELD AROUND ITS CIRCUMFERENCE. WELDS WERE EXAMINED BY PRESTIGE JEEP AND A DISTRICT REP WHO SAID THEIR WERE FINE HOWEVER THIS WAS NOT A CERTIFIED WELDING INSPECTOR. CASE WAS BROUGHT TO THE ATTENTION OF JEEP CARES/JEEP WAVES WHO LOOKED OVER SOME 160 PHOTOS I SENT OF THE WELDS AT WHICH POINT THEY SAID THIS ISN'T A CONCERN. IRREGARDLESS OF THE SAFETY ISSUES...AT MINIMUM THERE SHOULD BE PAINT ON THE WELDS ON MY FRAME. THE SAFETY ISSUES THEMSELVES ARE FRIGHTENING AS ONE OTHER OWNER OF THE SAME VEHICLE HAS ALREADY HAD HIS TRACK BAR BRACKET BREAK OFF WHILE DRIVING DOWN THE FREEWAY. HE IS LUCKY TO BE ALIVE. I HAVE MANY PHOTOS THAT I AM HAPPY TO SEND IN HOWEVER, YOUR SITE ONLY ALLOWS 5. THIS JEEP IS 3 WEEKS OLD AT THE TIME OF THESE PHOTOS AND HAS SEEN RAIN 4 TIMES. AS YOU CAN SEE IN THE PICTURES THERE ARE HOLES AND POROSITY IN THESE WELDS. THE COPPER SPOTS ON THE WELDS ARE SLAG THAT SHOULD HAVE BEEN CLEANED OFF BEFORE PAINT AS PAINT WILL NOT ADHERE STRONGLY TO SLAG AND WHEN THE SLAG FALLS OFF IT WILL LEAVE THE WELDS UNCOVERED. JEEP IS REFUSING TO TAKE CARE OF THE ISSUE AND I AM NOW SEARCHING FOR A CERTIFIED WELDING INSPECTOR TO EXAMINE BEFORE BRING IT TO THE ASSOCIATED PRESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109907July 6, 2018
UNKNOWN OR OTHER
2018 JEEP WRANGLER JLU SPORT. THE AC/HEATER IS OUTPUTTING A STRANGE MOLDY SMELL THAT SMELLS LIKE ROTTING SHOES. THIS HAPPENS EVERY TIME THE VEHICLE IS STARTED AND STATIONARY AND AGAIN APPROXIMATELY EVERY 30 MINUTES OF DRIVING. THIS IS A BIG ISSUE FOR ME AS I AM ALLERGIC TO MOLDS. JEEP SEEMS TO BE BLOWING OFF THE ISSUE AND REFUSES TO DO MUCH ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109909July 6, 2018
UNKNOWN OR OTHER
2018 JEEP WRANGLER JLU SPORT. DURING DRIVING AT 75MPH, COLD AIR WAS FOUND COMING OUT OF GLOVE BOX SEAMS. OPENED GLOVEBOX AND COLD AIR IS POURING OUT. THIS IS WHEN THE HEATER IS ON. JEEP DOESN'T SEEM TO WANT TO DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109910July 6, 2018
ELECTRICAL SYSTEM
2018 JEEP WRANGLER JLU SPORT. THE RECENT 5 INCH RADIO FIRMWARE UPDATE HAS CAUSED THE RADIOS TOUCHSCREEN TO BECOME UNCOMFORTABLY HOT TO THE TOUCH. AFTER THE UPDATE THE RADIO REFUSES TO SHUT OFF. IT WILL ALSO UNEXPECTEDLY SHUT OFF AND THE BACKUP CAMERA WILL STOP FUNCTIONING TEMPORARILY. THERE ARE ALSO MANY OTHER NON SAFETY ISSUES THAT JEEP SEEMS TO WANT TO IGNORE WITH THIS RADIO LIKE THE LACK OF RECEPTION BOTH TERRESTRIAL AND SATALLITE, THE LACK OF DISPLAYABLE CHARACTERS, THE FREEZING OF THE RADIO TO BLUE SCREEN, AND THE LAG IN THE TOUCH SCREEN AND VOLUME. JEEP REFUSES TO DO ANYTHING TO RESOLVE THE ISSUE AND HAS SAID THAT THERE WILL NOT BE ANOTHER UPDATE UNTIL OCTOBER. SEEMS TO ME THAT WHEN YOU BUY A VEHICLE YOU SHOULDN'T HAVE TO WAIT SIX MONTHS FOR A WORKING RADIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109898July 6, 2018
STEERING
THE 2018 JEEP JL HAVE ELECTRONIC STEERING CONTROL AND PAST 60MPG, IT MAKES IT DIFFICULT TO STEER TO THE RIGHT. THE STEERING STICKS AND I HAVE TO MUSCLE IT TO GET IT TO STEER TO THE RIGHT WHICH HAS MADE ME ALMOST GET INTO SEVERAL ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109950July 6, 2018
STEERING
WHEN THIS DANGEROUS INCIDENT OCCURRED, I HAD MY DAUGHTER AND TWO GRANDCHILDREN IN THE VEHICLE WITH ME AND WE WERE TRAVELING ON A FOUR-LANE, DIVIDED HIGHWAY. I WAS PREPARING TO MOVE FROM THE INSIDE TO THE OUTSIDE LANE OF TRAVEL IN ANTICIPATION OF MAKING A RIGHT-HAND TURN. WHEN I BEGAN TO TURN THE STEERING WHEEL TO THE RIGHT, IT FELT LIKE THE STEERING WAS LOCKED AND IT WAS ONLY WITH A GOOD DEAL OF FORCE THAT I WAS ABLE TO COMPLETE MY LANE CHANGE. IT WAS VERY DIFFICULT TO APPLY ENOUGH FORCE TO TURN THE STEERING WHEEL WHILE SIMULTANEOUSLY NOT APPLYING TOO MUCH SO AS TO CAUSE MYSELF TO OVERSTEER AND POTENTIAL LEAVE THE ROADWAY. WHEN I GOT TO THE INTERSECTION WHERE I NEEDED TO MAKE MY RIGHT-HAND TURN, I AGAIN HAD TO APPLY A GOOD DEAL OF FORCE TO TURN THE STEERING WHEEL AND COMPLETE MY TURN. THIS CONDITION CONTINUED UNTIL I ARRIVED HOME SOME FIVE TO TEN MILES AWAY. I WOULD LIKE TO NOTE THAT IT WAS VERY HOT THAT AFTERNOON (APPROXIMATELY 95F). I HAVE READ THAT JEEP IS AWARE OF THIS ISSUE AND THAT THE PRIME SUSPECT IN THE CAUSE OF THIS SAFETY ISSUE IS THE NEW ALUMINUM STEERING GEAR BOX THEY INTRODUCED ON THIS MODEL. THE FACT THAT ALUMINUM HAS A GREATER THERMAL EXPANSION RATE THAN THE PREVIOUSLY USED STEEL STEERING GEARBOXES CERTAINLY WARRANTS THIS SUSPICION. I HAVE ALSO READ THAT THE MANUFACTURER HAS HAD SEVERAL "CONFIRMED REPAIRS" OF THIS "STEERING LOCKUP" ISSUE BY REPLACING THE STEERING GEARBOX WITH A RUMORED NEW, MODIFIED ONE. WITH THESE CONSIDERATIONS IN MIND, I BELIEVE THE HIGH TEMPERATURES OF THAT DAY CONTRIBUTED TO THE EXPANSION OF MY JEEP'S ALUMINUM GEARBOX CAUSING IT TO BIND UP AND LOCK THE STEERING. A FURTHER INDICATION THAT THIS MIGHT BE THE CASE IS THE FACT THAT HOURS LATER AFTER BOTH THE VEHICLE AND THE AMBIENT TEMPERATE HAD COOLED, THE STEERING RETURNED TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109951July 6, 2018
STEERING
STEERING GEAR BOX LOCKS UP OCCASIONALLY WHILE TRYING TO TURN, INHIBITING A TURN FROM BEING MADE WHILE MOVING. SEEMS TO ONLY HAPPEN WHEN IT IS HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109953July 6, 2018
STEERING
THE JEEP WANDERS AND DRIFTS AT HIGHWAY SPEEDS...STEERING IS BAD!!! I GET THE WANDERING AND THE DEAD SPOT AND FLOATING FEEL WHEN ON LONG STRAIGHT AWAYS DOING 50+ MPH. IT'S A CAUSE AND EFFECT BECAUSE OF THE UNRESPONSIVENESS OF THE STEERING, SO YOU OVERCORRECT CAUSING YOU TO GO SIDE TO SIDE IN THE LANE. THUS MAKING IT ALMOST IMPOSSIBLE TO KEEP IT GOING STRAIGHT AND REQUIRING YOU TO DRIVE WITH TWO HANDS ON THE WHEEL. MY TIRES WERE AT 44 PSI. AIRED THEM DOWN TO 38 PSI. DID NOT HELP BECAUSE THE STEERING AT HIGHER SPEEDS IS JUST SLOPPY AND UNRESPONSIVE WITH A GOOD 1 INCH PLUS OF PLAY IN THE WHEEL. I ALSO TRIED THE ROUGH COUNTRY STEERING STABILIZER. IT DID NOTHING TO HELP THE WANDERING. IT WAS ACTUALLY WORSE THEN STOCK. IN FACT I GOT A LOT MORE BOUNCE ON THE TIRES WHEN I HIT A BUMP OR HOLE IN THE ROAD, SO I PUT THE STOCK STEERING STABILIZER BACK ON. IT SEEMS THAT IT TAKES THE COMPUTER A FEW SECONDS TOO LONG TO RECEIVE THE INPUT FROM THE STEERING WHEEL. I'M NO ENGINEER OR MECHANIC AND I'M NOT TOO SMART (LOL) BUT I CAN TELL YOU THERE IS AN ISSUE WITH THE SOFTWARE AND STEERING BOX (GEAR). LIKE I SAID, I HAVE HAD NUMEROUS JEEPS AND TRUCKS AND I HAVE BEEN A POLICE OFFICER FOR OVER 20 YEARS, SO HAVE A TON OF DRIVING EXPERIENCE AND I HAVE NEVER HAD ANY VEHICLE WITH THIS STEERING ISSUE. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY AT HIGHER SPEEDS ON MAJOR HIGHWAYS, WHERE YOU FEEL IT AND DEAL WITH IT MOST. JEEP AND FCA NEED TO GET THERE [XXX] IN GEAR AND FIX THIS ISSUE ASAP BEFORE THERE IS A FATALITY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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