Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11118123August 6, 2018
STEERING
ISSUE WAS IDENTIFIED IMMEDIATELY UPON DELIVERY OF THE VEHICLE FROM THE SELLING DEALERSHIP. STEERING REQUIRES CONSTANT CORRECTION IN ORDER TO MAINTAIN A STRAIGHT LINE. ADDITIONALLY, THE STEERING RESPONSE 1 - 2" FROM CENTER IS NOT PRECISE AND RESULTS IN OVER-CORRECTIONS OF THE STEERING. THE SENSATION IS SIMILAR TO THAT OF TRYING TO DRIVE A STRAIGHT LINE THROUGH A FEW INCHES OF SNOW. THE SELLING DEALER ALLOWED ME TO DO A COMPARISON DRIVE WITH A LIKE MODEL (SAME MAKE, MODEL AND OPTIONS) AND A DIFFERENCE WAS ACKNOWLEDGED AND A SERVICE APPOINTMENT SCHEDULED. THE SERVICE DEPARTMENT LATER INDICATED THAT THIS ISSUE IS "NORMAL" AND THAT IT WAS NOT UNUSUAL THAT THERE WOULD BE A DIFFERENCE BETWEEN MY VEHICLE AND THE COMPARISON VEHICLE. NAVIGATING TWO LANE ROADS AND HIGHWAYS, ALONG WITH NARROW CONSTRUCTION AREAS, ARE OF CONCERN GIVEN THE VEHICLE'S TENDENCY TO WANDER AND INACCURATE STEERING CORRECTIONS/OVER-CORRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115850August 5, 2018
STEERING
I HAVE HAD THIS VEHICLE FOR ONE WEEK AND I NOTICED THE STEERING PROBLEM RIGHT AWAY. MOST OF MY DRIVING IS ON THE HIGHWAY, THIS VEHICLE HAS AN EXCESSIVE STEERING DEAD ZONE WHICH LEADS TO MAJOR OVER CORRECTING AND CONSTANT STEERING INPUT TO KEEP WITHIN A STRAIGHT LINE, ESPECIALLY WHEN THERE ARE BUMPS, CRACKED, UNEVEN PAVEMENT, TURNING, WIND ETC. IT'S VERY A SCARY. I DON'T EVEN WANT TO DRIVE THE VEHICLE. MY SPEED DURING THIS IS BETWEEN 60-75.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115639August 3, 2018
STEERING
THE JEEP WANDERS LEFT TO RIGHT, HIGHER SPEEDS ARE WORSE. I HAVE BEEN PULLED OVER TWICE IN THE 9 DAYS I HAVE OWNED THIS JEEP FOR ERRATIC DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115658August 3, 2018
UNKNOWN OR OTHER
THERE ARE SEVERAL LOCATIONS ON THE FRAME OF MY VEHICLE WITH POOR WELDS. THE BEAD IS NOT UNIFORM, PENETRATION IS POOR, AND THERE IS SOME POROSITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115137August 1, 2018
STRUCTURE:BODY, STEERING, SUSPENSION
STEERING WHEEL BRACKET NOW WELDED ON TO FRAME PROPERLY. IT HAS FALLEN OFF CAR CAUSING STEERING TO BE FLOATING AND DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114563July 30, 2018
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE UNTIL THE POWER STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO ATLANTIC CHRYSLER JEEP DODGE RAM (130 SUNRISE HWY, WEST ISLIP, NY 11795, (631) 422-0123), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114644July 30, 2018
SUSPENSION
IMPROPERLY TIGHTENED BALL JOINTS. THEY WERE LOOSE AND MADE A CLICKING NOISE WHEN STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114130July 27, 2018
STEERING
I HAVE THE NEW JL WRANGLER. THIS IS A REDESIGNED WRANGLER FOR 2018. SINCE TAKING DELIVERY ON 5/2/18 I HAVE EXPERIENCED LOSE STEERING WITH WHAT SEEMS TO BE A DEAD SPOT WITH THE STEERING WHEEL. THIS ALLOWS FOR THE JEEP TO WONDER IN THE TRAFFIC LANE. AT TIMES IT FEELS VERY UNSAFE WHERE YOU FEEL LIKE YOU COULD LOSE CONTROL OR END UP IN AN ADJACENT TRAVEL LANE. THE DEAD SPOT IS A FEW DEGREES RIGHT AND LEFT OF CENTER. IT FEELS LIKE YOU CAN MOVE THE WHEEL WITHOUT ANY STEERING INPUT TO THE FRONT WHEELS. BECAUSE OF THIS YOU ARE OFTEN FIGHTING WITH THE STEERING WHEEL AS YOU MAKE CORRECTIONS TO THE LEFT YOU END UP GOING TOO FAR AND HAVE TO CORRECT BACK TO THE RIGHT. THIS OCCURS AT ALL SPEEDS, BUT SEEMS MORE PREVALENT AT HIGHER HIGHWAY SPEEDS. MAYBE BECAUSE IT FEELS MORE SCARIER AT THOSE SPEEDS? JEEP AND FCA SO FAR SEEM TO INDICATE THIS IS NORMAL JEEP WRANGLER STEERING. HOWEVER I HAVE HAD PREVIOUS JEEP WRANGLERS WHERE THE STEERING DID NOT FEEL THIS WAY. AS WELL AS CONFERRING WITH OTHER JEEP OWNERS BOTH OF PREVIOUS MODELS AND THIS NEW MODEL WHO DO NOT EXPERIENCE THIS PROBLEM. I HAVE HAD THE JEEP IN TWICE FOR SERVICE WITH THE DEALERSHIP I PURCHASED THE JEEP FROM, BUT NOTHING WRONG HAS BEEN FOUND. I HAVE DRIVEN OVER 3600 MILES ON THE JEEP TO DATE IN HOPES THAT IT WOULD GET BETTER. HOWEVER THE ISSUE IS STILL THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114014July 26, 2018
STEERING
HIGHWAY SPEEDS 60-75 MPH, STEERING LOCKS. HARD TO TURN LEFT OR RIGHT. A MAJOR DEGREE OF RESISTANCE FROM A 'STRAIGHT' STEERING WHEEL TO ANY MOVEMENT LEFT OR RIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112719July 25, 2018
WHEELS
2018 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO RUST ON WHEELS. *LD THE CONSUMER STATED UPON LIVING THE DEALERSHP THE LEFT REAR WHEEL CAME OFF CAUSING THE CONSUMER TO CRASH.*JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11113507July 25, 2018
STEERING
SINCE PURCHASING THIS VEHICLE IN EARLY JULY 2018 AND HAVING DRIVEN 550 MILES I CAN SAY THIS VEHICLE HAS AN EXCESSIVE STEERING DEAD ZONE WHICH LEADS TO MAJOR OVERCORRECTING AND CONSTANT STEERING INPUT TO KEEP WITHIN A STRAIGHT LANE. THIS PROBLEM IS AMPLIFIED WHEN TRAVELING AT HIGHWAY SPEEDS (60+ MPH). ESPECIALLY WHEN THERE ARE BUMPS, CRACKED/UNEVEN PAVEMENT, TURNING AND WIND AND THIS CREATES AN EXTREMELY DANGEROUS DRIVING SITUATION WHICH COULD RESULT IN SERIOUS INJURY TO MYSELF OR OTHERS. THIS VEHICLE HAS A DANGEROUS "BOBBLE" OR SWAY AND DRIVING AT FASTER POSTED SPEEDS, ESPECIALLY ON MORE NARROW ROADS IS QUITE DANGEROUS. THE AMOUNT OF FORCE TO CORRECT TO STAY IN CENTER LANE IS UNLIKE ANY VEHICLE IN MY ALMOST 40 YEARS OF DRIVING I HAVE ALSO OWNED 3 OTHER JEEP WRANGLERS SO I KNOW HOW THEY DRIVE. OTHERS HAVE MENTIONED THIS COULD BE EITHER A STEERING GEARBOX OR COMPUTER FLASH ISSUE. I DID NOT PAY OVER $40,000 FOR AN UNSAFE TO DRIVE VEHICLE. THANK YOU FOR YOUR ASSISTANCE AND HELP WITH THIS SERIOUS SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113413July 24, 2018
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE SERVICE STABILITY CONTROL AND PASSENGER AIR BAG WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED' WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (STRAUB CHRYSLER DODGE JEEP RAM, 1502 WHEELING AVE, GLEN DALE, WV 26038, 855-518-0395), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 831.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113029July 23, 2018
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME WELDS DOES NOT PASS YOUR SAFETY STANDARDS AND JEEP ADMITTED THAT IT WAS BAD AND THEY WAS GOING TO SWITCH JEEPS BUT ALL THE NEW JLS ARE BAD AND STARTING TO RUST THEY HAVE POROSITY REAL BAD ALL OVER. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112515July 19, 2018
STRUCTURE:BODY
JEEP WRANGLER JL HAS POOR WELDS ON THE FRAME AROUND MAJOR COMPONENTS THAT WILL APPEAR TO FAIL. 2 WELDS APPEAR TO HAVE BEEN POORLY REPAIRED DURING MANUFACTURE AND ARE RUSTING AT MAJOR CONNECTION POINTS TO SUSPENSION COMPONENTS. THIS WILL LEAD TO CATASTROPHIC FAILURE WHILE DRIVING UNDER NORMAL DRIVING CONDITIONS. RECOMMEND INVESTIGATION BY NHTSA AND RECALL. I AM CURRENTLY PURSUING LEMON LAW IN NORTH CAROLINA. 'POOR TRACK BAR BRACKET WELDS THAT HAVE BROKEN AND WILL CAUSE COMPLETE LOSS OF STEERING. 'POROUS WELDS EXCEEDING SAFETY STANDARDS THAT COULD LEAD TO CATASTROPHIC FAILURE. 'SLAG ON NEARLY EVERY WELD ON THE FRAME WHICH PAINT WILL NOT ADHERE TO. THIS WILL EVENTUALLY CAUSE RUSTING OF THE FRAME AT THE WELDS LEADING TO POTENTIAL CATASTROPHIC FAILURE. 'LACK OF PENETRATION ON SOME WELDS THAT COULD LEAD TO CATASTROPHIC FAILURE 'OVER PENETRATION ON SOME WELDS THAT COULD LEAD TO CATASTROPHIC FAILURE 'OVERWELD OR WELD DRIP ON SEVERAL WELDS 'WELD SPLASH ON VARIOUS PART OF THE FRAME THAT WILL RESULT IN LACK OF LONG TERM PAINT ADHERENCE AND INCREASED LIKELIHOOD OF RUSTING OF THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112077July 18, 2018
ENGINE
CONSTANT STALLING A ANY SPEEDS DEALERS CANNOT FIX PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112118July 18, 2018
STEERING
THIS IS IN REFERENCE A DEAD SPOT WHEN THE STEERING WHEEL IS CENTERED AND I'M GOING OR TRYING TO GO STRAIGHT ON THE ROAD. IT IS NOTICEABLE AT ALL TIMES BUT BECOMES UNSTABLE AT 50+MPH. IT IS DIFFICULT TO DRIVE STRAIGHT BECAUSE THE STEERING WHEEL HAS PLAY IN IT BEFORE THE WHEELS ACTUALLY TURN. MY JLUR WAS LIFTED AT THE DEALERSHIP BEFORE DELIVERY USING THE MOPAR 2" LIFT KIT. I BROUGHT THE JEEP TO THE SHOP AND WAS TOLD I NEEDED AN UPGRADED STEERING STABILIZER BECAUSE OF THE LIFT. THEY ADDED PART NUMBER 77072360 AT A COST OF $461.80. I HAVE DRIVEN THE JEEP SINCE THEN AND THE STEERING PLAY IS STILL THERE. A WEEK LATER I PUT NEW TIRES ON MY JEEP THINKING IT MAY HELP REDUCE THE DEAD SPOT CONDITION ON THE STEERING BUT IT DID NOTHING, IT FEELS EXACTLY THE SAME. THE NEW TIRES ARE 35 X 12.5 R17. STOCK TIRES WERE 33.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112243July 18, 2018
STEERING
BUILD DATE 2-2018 SINCE PURCHASING THIS VEHICLE IN EARLY MARCH 2018 AND HAVING DRIVEN OVER 5,000 MILES I CAN SAY THIS VEHICLE HAS AN EXCESSIVE STEERING DEAD ZONE WHICH LEADS TO MAJOR OVERCORRECTING AND CONSTANT STEERING INPUT TO KEEP WITHIN A STRAIGHT LANE. THIS PROBLEM IS AMPLIFIED WHEN TRAVELING AT HIGHWAY SPEEDS (60+ MPH). ESPECIALLY WHEN THERE ARE BUMPS, CRACKED/UNEVEN PAVEMENT, TURNING AND WIND AND THIS CREATES SOME NOT SO FUN SITUATIONS. THE SELLING DEALER SUGGESTED LOWERING TIRE AIR PRESSURE, WHICH I DID AND IT STILL DOESN'T FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111722July 16, 2018
STEERING
THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, WHICH PROGRESSES AS THE SPEED INCREASES. IT BECOMES VERY DIFFICULT TO KEEP IN THE LANE ON THE HIGHWAY. THE VEHICLE "WANDERS" AND REQUIRES CONSTANT STEERING CORRECTIONS. EXACT VEHICLE IS A JEEP UNLIMITED WRANGLER (JLU) SAHARA 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111373July 14, 2018
STEERING
THIS IS A BRAND NEW VEHICLE. THE STEERING IS LOOSE. THERE'S A DEAD SPOT WHEN THE WHEEL IS CENTERED. IT IS VERY DIFFICULT TO DRIVE ESPECIALLY SPEEDS OVER 50 MILES PER HOUR BECAUSE THE STEERING WHEEL HAS PLAY IN IT BEFORE THE WHEELS ACTUALLY TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111279July 13, 2018
STRUCTURE:BODY
I NOTICE WHEN DRIVING ON 2 LANE HIGHWAYS AND MEETING BIGGER VEHICLES THE HOOD COMES UP AND IT APPEARS AS IF THE RUBBER LATCHES ARE GOING TO SNAP. IT WILL ABSOLUTELY STARTLE YOU AND I COULD SEE IT CAUSING AN ACCIDENT. THERE IS NO WAY A HOOD SHOULD LIFT UP AS MUCH AS IT DOES. THIS OCCURS AT ANY SPEED OVER 50MPH WHEN MEETING OTHER VEHICLES AND IS WORSE THE BIGGER THE OTHER VEHICLE IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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