Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11138841October 6, 2018
STEERING
STEERING IS VERY 'LOOSE' ESPECIALLY WITH HIGHWAY DRIVING AT INCREASED SPEEDS. SO MUCH SO THAT IT IS VERY SCARY WHEN CARS ARE IN THE NEXT LANE. THERE IS A LOT OF 'PLAY' IN THE STEERING REQUIRED TO KEEP THE VEHICLE STEADY IN THE LANE BUT EVEN SLIGHT CORRECTIONS CAUSE THE VEHICLE TO GO TOO FAR IN THE OTHER DIRECTION. THIS STARTED WITH MY DRIVE HOME FROM THE DEALERSHIP ON 8/25/18. I AVOID HIGHWAY DRIVING AS MUCH AS POSSIBLE. I HAVE NOT EXPERIENCED THIS ISSUE WITH OUR 2017 JEEP RUBICON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133450October 5, 2018
STEERING
THERE IS EXCESSIVE PLAY IN THE STEERING SYSTEM. THE STEERING SYSTEM ON THIS ALSO HAS EXCESSIVE WANDERING MAKING IT HARD TO ANTICIPATE WHERE THE JEEP IS GOING TO GO. THIS ISSUE GETS WORSE AS SPEED INCREASES. THE JEEP IS UNSAFE TO DRIVE AT HIGHWAY SPEEDS AND I HAVE ALMOST BEEN IN MULTIPLE WRECKS DUE TO IT. THE JEEP DEALER HAS NO FIX FOR THIS AND SAYS IT IS NORMAL. I WILL BE LOOKING FOR AFTERMARKET FIXES SO I CAN DRIVE MY $50K JEEP ON THE INTERSTATE WITHOUT HAVING TO WORRY ABOUT WRECKING AT ANY MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133561October 5, 2018
STEERING
RECENTLY PURCHASED A NEW 2018 JEEP WRANGLER JL UNLIMITED SPORT 4 DOOR. LATELY, I HAVE BEEN DRIFTING OFF LANE TO THE RIGHT. I HAVE TO CORRECT MY LANE ADJUSTMENTS AND I AM NOT EXACTLY SURE WHY. VEHICLE HAS LESS THAN 600 MILES AND ALREADY DRIFTING?! THERE HAS TO BE AN ISSUE WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133606October 5, 2018
STEERING:COLUMN
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO LIBERTY CHRYSLER DODGE JEEP RAM FIAT (1101 E OMAHA ST, RAPID CITY, SD 57701, 605-343-1000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133244October 4, 2018
STEERING
LOOSE STEERING, ALMOST DANGEROUS HANDLING ON HIGHWAYS WHEN PASSING VEHICLES, ESPECIALLY TRUCKS. DIFFICULT TO KEEP IN LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133258October 4, 2018
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND HAD TO BE CONSTANTLY MANEUVERED. THE DEALER (MONROE DODGE CHRYSLER JEEP RAM SUPERSTORE, 15160 S DIXIE HWY, MONROE, MI 48161, (734) 230-7872) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133291October 4, 2018
STEERING
SAME ISSUE AS MANY OTHERS: LOOSE STEERING ESPECIALLY AT HIGHWAY SPEEDS, AND DEAD SPOTS OFF CENTER. REQUIRES CONSTANT CORRECTION TO STAY IN LANE, WHICH AT HIGHWAY SPEEDS AND NEXT TO TRUCKS CAN BE TERRIFYING. FORMER WRANGLER JK OWNER, SO I KNOW IT'S NOT A "JEEP THING". SEEN MANY REPORTS OF LOSE BALL JOINTS, WEAK TRACK BAR WELDS, AND INCORRECT ALIGNMENTS, IN ADDITION TO THE NEW ALUMINUM GEARBOX, AS CONTRIBUTING TO THE ISSUE. JEEP NEEDS A COMPREHENSIVE STEERING FIX FOR THE JL, AND SOON. I BELIEVE THIS ISSUE STARTED FOR BUILDS AROUND APRIL AND LATER, IN RESPONSE TO REPORTS STEERING FOR SOME WAS LOCKING UP. I BELIEVE JEEP WENT THE OTHER DIRECTION AND SIMPLY MADE THE STEERING LOOSE INSTEAD OF FIXING THE ACTUAL LOCKUP ISSUE. JEEP MUST COME UP WITH A TRUE SOLUTION THAT RESULTS IN NO LOCK UPS AND TIGHT, RELIABLE, SOLID STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133344October 4, 2018
STEERING
MY JEEP WRANGLER UNLIMITED JL, HAS 976 MILES ON IT. SINCE DAY 1, THE STEERING WHEEL HAS HAD A LOT OF PLAY (AN INCH OR MORE LEFT TO RIGHT). IT WILL NOT TRACK STRAIGHT AND IT WANDERS ON THE ROAD. IT IS DIFFICULT TO KEEP IT IN THE LANE WITHOUT A LOT OF CORRECTION. IT IS UNCOMFORTABLE AND IS UNSAFE. JEEP TECH AT DEALER SAID JEEP TOLD HIM THAT IT WAS PURPOSELY BUILT THAT WAY -- I THINK NOT! NO VEHICLE SHOULD HAVE THAT AMOUNT OF PLAY - IT IS UNSAFE. DRIVING BETWEEN TWO SIMIS ON I-285 IN ATLATA IS VERY SCRAY AS IT IS DIFFICULT TO KEEP THE JEEP IN THE LANE. DANGEROUS. GETTING NO HELP FROM DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133088October 3, 2018
STEERING
LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS RESULTING IN CONSTANTLY CORRECTING THE VEHICLE TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133134October 3, 2018
STEERING
THE STEERING IS LOOSE REQUIRING ME TO CONSTANTLY CORRECT THE PATH THE VEHICLE IS TAKING. THERE IS INCHES OF PLAY IN THE STEERING WHEEL WITH NO CORRESPONDING REACTION. THE DEALER HAS NO SOLUTION. THIS VEHICLE IS A NEWLY PURCHASED 2018 WRANGLER WITH APPROXIMATELY 1300 MILE ON THE ODOMETER. I DO NOT WANT AN ACCIDENT BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133175October 3, 2018
STEERING
JEEP WANDERS ALL OVER THE ROAD LIKE STEERING IS LOOSE - HARD TO KEEP GOING IN A STRAIGHT LINE. FELT IT DURING TEST DRIVE BUT THOUGHT IT WAS "JUST A JEEP THING". AFTER DRIVING MANY MILES AND TALKING WITH OTHERS IT APPEARS IT IS NOT NORMAL. THOUSANDS OF REPORTS ABOUT IT ON VARIOUS FORUMS INCLUDING CAR AND DRIVER MAGAZINE. ACTUALLY FEELS LIKE JEEP IS OUT OF CONTROL AT TIMES. SCARY. DEALER CLAIMS NO ISSUE SINCE NO TSB/RECALL AND NOTHING THEY CAN DO ABOUT IT. THIS IS A SAFETY RISK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133179October 3, 2018
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE WOULD NOT STEER STRAIGHT WITHOUT MOVING THE STEERING WHEEL LEFT AND RIGHT. THE CONTACT MENTIONED THAT THERE WAS A DEAD SPOT IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM MARGATE (2250 SR 7, MARGATE, FL 33063, (954) 633-5365) WHERE THE CONTACT WAS INFORMED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132852October 2, 2018
STEERING
STEERING WONDERS SIDE TO SIDE DIFFICULT TO STEER STRAIGHT PLUS PLAY IN STEERING WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132747October 1, 2018
STEERING
JEEP WRANGLER UNLIMITED SAHARA STEERING WHEEL / SYSTEM HAS LOOSE AND DEAD SPOT..YOU CAN TURN THE WHEEL 1-2" EITHER WAY AND NOTHING HAPPENS. JEEP WANDERS ALL OVER THE ROAD AT HIGHWAY SPEEDS DUE TO CONSTANT STEERING CORRECTIONS. HAD TO DEALERSHIP AND THEY ALIGNED AND PERFORMS TSB..DIDNT CORRECT ISSUE. .THE JEEP COULD CAUSE AN ACCIDENT DUE TO THE UNCERTAIN TRACKING AND CONSTANT STEERING CORRECTIONS NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132283September 29, 2018
STEERING
VEHICLE HAS A DEAD SPOT IN STEERING. ABOUT 1 INCH FROM SIDE TO SIDE WHERE STEERING IS UNRESPONSIVE. ISSUE BECOMES PROGRESSIVELY WORSE AS SPEEDS INCREASE. AT HIGHWAY SPEEDS IT IS VERY DIFFICULT TO KEEP VEHICLE GOING STRAIGHT IN ONE LANE. STEERING REQUIRES NEAR CONSTANT INPUT AND OVER CORRECTION WHICH CAUSES MORE SWAYING. ANY DRIVING IS DIFFICULT TO WITH ONE HAND. WHEN ON HIGHWAY PASSING A LARGE TRUCK, THE LOOSE STEERING IS VERY DIFFICULT TO CONTROL AND MAKES THE VEHICLE UNSAFE TO DRIVE. DEALERSHIP SERVICE DEPARTMENT STATES THE STEERING AS NORMAL AND DRIVES SIMILAR TO NEW VEHICLES ON THE LOT. THERE ARE VIDEOS ON YOUTUBE DOCUMENTING THIS ISSUE WITH INDEPENDENT TECHNICIANS COMING UP WITH NON OEM ENDORSED REPAIRS. THE SERVICE ADVISOR STATES THAT THESE REPAIRS CAN NOT BE PERFORMED BECAUSE FCA HAS NOT AUTHORIZED ANY REPAIRS AND WOULD VOID WARRANTY. PLEASE INVESTIGATE SO THAT FCA CAN RECALL THESE VEHICLES FOR A SAFETY ISSUE THAT MANUFACTURER IS IGNORING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131994September 27, 2018
STEERING
THE JEEP IS UNCONTROLLABLE AT HIGH SPEEDS AND THE STEERING IS HIGHLY FLAWED. WE WERE NOT TOLD WHEN WE PICKED UP THE VEHICLE TWO WEEKS AGO THAT THERE WAS A PROBLEM WITH THE STEERING. THERE IS EXCESSIVE PLAY IN THE WHEEL SO THERE IS ABOUT 10 DEGREES OF TURN WHERE THE STEERING IS NOT AFFECTED. THE VEHICLE BASICALLY BOUNCES BACK AND FORTH IN THE LANE AND IT IS HARD TO CONTROL. THE FASTER, THE MORE DIFFICULT TO CONTROL. WHEN OUR SON WAS TRYING TO MERGE ONTO A HIGHWAY HE SAID IT BECAME UNCONTROLLABLE AND HE THE JEEP STARTED OSCILLATING BACK AND FORTH UNTIL HE LOST CONTROL. THE JEEP SPUN OUT AND LUCKILY NO ONE WAS HURT. THE VEHICLE CANNOT DRIVE IN A STRAIGHT LINE, TAKES EXCESSIVE INPUT TO CONTROL, AND IS UNSAFE FOR LOW TIME DRIVERS. WE HAVE TAKEN THE JEEP BACK FOUR TIMES AND THE DEALERSHIP NOW HAS POSSESSION OF THE VEHICLE WITH NO FIX AVAILABLE. THEY HAVE NOT ADMITTED NOR DENIED THERE IS A SAFETY PROBLEM OTHER THAN SAYING THEY ARE WORKING WITH FCA REPS TO FIND A SOLUTION. THIS VEHICLE SHOULD NOT BE ON US HIGHWAYS. THIS IS AN UNSAFE VEHICLE AND THERE IS SIGNIFICANT RISK TO LIFE AND PROPERTY. THESE VEHICLES ARE BEING DELIVERED WITH A FLAWED STEERING SYSTEM THAT HAS EXCESSIVE PLAY WHICH INVITES LOSS OF CONTROL AT HIGH SPEEDS. PLEASE IMMEDIATELY TAKE THESE VEHICLES OFF THE ROAD. JEEP SHOULD NOT BE ALLOWED TO SELL THEM AS THEY ARE TOTALLY UNSAFE. THE JEEP JL WRANGLER (2018) IS UNSAFE!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11132030September 27, 2018
STRUCTURE:BODY
MISSING AND FAILED WELDS ON FRONT CHASSIS WHERE TRACK BAR AND EVERYTHING ELSE MEET. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131775September 26, 2018
STEERING
STEERING CONTROL BECAME SIGNIFICANTLY IMPAIRED & DIFFICULT TO CORRECT AT HIGHWAY SPEEDS / MODERATE RIGHT HAND CURVE / MINOR PAVEMENT IMPERFECTIONS, WHICH ALMOST RESULTED IN MULTI-VEHICLE ACCIDENT. OVERALL, VEHICLE CONTROL AT HIGHWAY SPEEDS IS VERY POOR. STEERING WHEEL HAS A DEAD SPOT, AND HIGHWAY WONDER CAN BE SIGNIFICANT. WITH NO STEERING WHEEL MOVEMENT THE VEHICLE'S TRAJECTORY CAN CHANGE, WHICH REQUIRES CONTINUOUS CORRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131808September 26, 2018
STEERING
STEERING HAS EXCESSIVE FREE PLAY ON CENTER. THE STEERING WHEEL MOVES 1" IS EACH DIRECTION BEFORE WHEELS RESPOND. IT IF VERY DIFFICULT TO KEEP THE VEHICLE IN THE LANE AT HIGHWAY SPEEDS. THE VEHICLE HAS 1,100 MILES ON IT. THE STEERING WAS THIS WAY FROM NEW. TOOK THE VEHICLE TO THE DEALER ON 9/24 TO BE REPAIRED. DEALER SAID IT IS OPERATING AS DESIGNED. MANY 2018 JEEP WRANGLER JL OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE ON THE INTERNET FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130829September 23, 2018
UNKNOWN OR OTHER
WHILE THIS VEHICLE WAS PARKED IN A PARKING LOT, AND OFF IT EXPLODED INTO FLAMES. .. *BF CONSUMER STATED CAR WAS PARKED AROUND 9PM AND NOTICED THE FIRE AROUND 3:00AM, SO ABOUT 6 HOURS. POLICE AND FIRE CREW CONCLUDED THAT THE FIRE STARTED FROM FAULTY WIRING. UPDATED 10/30/18*JB *DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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