Jeep Wrangler Complaints (2017)

312 consumer complaints on file.

#11449220January 28, 2022
ENGINE
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was restarted however, the failure recurred ten miles later. The vehicle was taken to an independent mechanic however, the failure was undetermined. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,712.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449240January 28, 2022
AIR BAGS
The contact owned a 2017 Jeep Wrangler. The contact stated that while her granddaughter was driving her vehicle at approximately 30 MPH, through an intersection another vehicle crashed into the driver's side door. The contact stated that her vehicle was lifted about 10 FT off of the ground which caused the vehicle to land on the passenger side. The air bags did not deploy. The contact stated that in order for her granddaughter to exit, she had to climb through the roof of the vehicle. The contact stated that a police report was filed and the ambulance was called to the scene. The contact stated that her granddaughter did sustain injuries to her back and whiplash. The contact stated that she was unsure about the injuries sustained by the other vehicle involved in the crash. The contact stated the vehicle was totaled and towed to a scrapyard. The contact stated that she contacted the dealer, and was advised that they would go out and inspect the vehicle at the scrapyard. The contact stated she had not yet contacted the manufacturer at this time. The failure mileage was 23,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11448870January 25, 2022
ENGINE
The Oil Filter Assembly is defective. It leaks oil. Yes it’s available for inspection. Oil leaks onto engine and eventually to exhaust system.This will result in smoking and fire. This has been identified by an independent service center and numerous social media sites. Has not been inspected by those listed above. No warning lamps, messages or other symptoms prior to a scheduled oil change wherein the defect was discovered. This first appeared 6 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448234January 20, 2022
ENGINE
2017 wrangler, ~39k miles. leaking oil - oil visible below car (in pools on ground and on components in engine and under car when I went under it). no electronic reporting of low oil or low oil pressure. no oil visible on dipstick. see attached pic of leaking from oil filter housing - oil pooled below filter housing cap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447105January 11, 2022
SUSPENSION, STEERING
I am the original owner of a 2017 RHD Jeep Wrangler with 15,538 miles on the odometer. While under normal driving conditions, the trackbar bracket on the frame side broke away from the frame. Upon inspection by the dealership, it was noted that only one side of the bracket had been welded at the factory. Jeep will not accept fault and since my vehicle exceeds the 36 month warranty they state that I am responsible for all repair costs. Prior to this issue, I noticed over the previous year a slight shimmy in the front end thinking my tires were out of balance even when I had them rebalanced and had them rotated. I have been speaking to Jeep who has been unresponsive and evasive. I recently heard about other such incidences online and from JK forum which was recently validated by my insurance company who has rejected my claim for repairs because it is classified as a known fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446527January 6, 2022
ENGINE
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and initially diagnosed with cylinder #3 misfire. Additionally, there was an abnormal antifreeze odor detected. The engine code was reset. After getting the vehicle back from the mechanic, there was lots of white smoke coming from the exhaust pipe. The vehicle was taken back to the independent mechanic and diagnosed with a cracked cylinder head. The vehicle was not repaired and remained with the mechanic. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444342December 19, 2021
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
ANTI LOCK BRAKING SYSTEM AND TRACTION CONTROL ACTIVATE AT LOW SPEEDS - AT 5-10 MPH. IT APPLIES THE BRAKES WITHOUT WARNING AND CUTS POWER TO THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440556November 15, 2021
SEAT BELTS
I had already had to replace 2 rear seat belts in my wrangler over a year ago. Both seat belts tore completely in half. The cost for the seat belts alone was 500. A year later, I had another seat belt rip in half. One that was already replaced ripped right in half again. I only occasionally have had anyone in the back seat. Possibly once a week. Now, I cannot put anyone, especially children in the back seat of my 4 door, so called 5 passenger jeep because it is not safe. the seat belts fray and rip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440085November 10, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
While driving all dashboard warning lights came on and the headlights and directional lights stopped functioning causing a dangerous driving condition in the dark. I immediately pulled over the 2017 wrangler and attempted to turn off the vehicle to reset the computer system. The Jeep would not turn off with ignition turned off and the key removed. The Jeep began overheating. I disconnected the battery terminals and the Jeep still would not shut off. Finally I was able to find a large fuse to remove which shut off the Jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435491October 5, 2021
VISIBILITY/WIPER
Windshield wiper motor was making a grinding noise, then today, stopped working. It was raining/foggy, couldn't see to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431586September 3, 2021
ELECTRICAL SYSTEM
Jeep has been randomly just shutting off- whether I have been driving for an hour, or the following day- when I go to start it, all lights show up but it will not turn on. I get out of the car with the key and find that my remote start always works. I have taken my car to the dealership, they said I need a new battery? I got the battery checked two weeks ago and all was fine. Several times that my car does not turn on the electrial light shows up on my dash. I have found many people have had this same issue- however MOPAR has not recalled it. Recall Number 18V524000, Report Data Aug 9, 2018- Electrical System- Wiring, front underhood. __The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition. I have seen the electrical light on my dashboard, however this is always random. The dealership says to replace the battery, which when they sent over the results they didnt even show what it mesaured. This seems to an issue with fellow Jeep owners and should be recalled and added to the MOPAR website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425156July 16, 2021
POWER TRAIN
The contact owns a 2017 Jeep Wrangler. The contact stated while driving 55 mph, the contact saw smoke coming from the engine compartment. The contact stated that the clutch disintegrated causing the clutch to catch on fire. There was no crash nor injuries due to the fire. The air bags did not deploy. The fire department was not contacted. A police report was not filed. The contact stated no warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed with the clutch needing to be replaced. The vehicle was repaired. The contact was relating the failure to NHTSA campaign number: 21V028000 (Power Train). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 33,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11424069July 9, 2021
STRUCTURE:BODY
Both Front Doors Seals are leaking after four years old. Repair cost is $500+ - Had a 2007 4 door for ten years; no leaks. They did a redesign - not a good design!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422227June 24, 2021
ELECTRICAL SYSTEM
Steering wheel controls started working intermittently than quit. Vehicle is RHD and used on a rural mail route. Why weren't all RHD JKU vehicles included in NHTSA recall 16V-288 when this is a documented recall for 2007 to 2016 RHD Jeep JKUs? This problem occurred around June 16 2021. Went to dealer and asked about problem and was told my extended warranty does not cover this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421762June 21, 2021
SERVICE BRAKES
2017 jeep Wrangler sport JKU all stock, normal road tires from the dealership, rear and front driver side break caliper is sticking and causing break drag at 32,000. due to this causing the rear break pads to prematurely wear bi-lateral and damaging the rotor on the affected side, causing the vehicle to operate at higher RPMS as the breaks are dragging. due to the heat the caliper boot was damaged as well. Excessive dust on rim and burning break smell with excessive friction heat along with the vehicle pulls to affected side when you let go of the wheel at residential speeds. the heat causes a dangerous break lag and the break pedal is harder to depress as what i believe is fluid not making it back to the master cylinder. when the vehicle is in drive you let your foot off the break on level ground the vehicle dose not move as it should when the transmission is in drive at idle, no gas given, the breaks squeak and jump grip as the jeep tries to move when gas is given, the break is stuck on the rotor. rear breaks where replaced bilaterally cleaned with new calipers, high temp silicone grease , rotors and ceramic pads is hopes to fix the problem. after that is when the front driver caliper was noticeably showing the same signs as the rear did. to have a non dealership mechanic do the job is 970.00.vehicle drives as if the emergency break is on but was inspected and is not touching the inner drum. vehicle is not heavily uses ether 1.)no lights or check break lights luminated its all feel. no accidents due to the break lag but is very dangerous if you need to stop suddenly. 2.)issue confirmed by a independent service center mechanic 3.) at 15,000 miles vehicle was taken back to the dealership for a break groaning sound and squeak when backing up or when driving, dealer stated it was just dust on the pads, inspection found no issues. after the visit the sound would still periodically kept reoccurring but was kept being told "dust" not sure if that was a early sign
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414411April 29, 2021
SERVICE BRAKES
DRIVER SIDE FRONT AND REAR BRAKE CALIPERS FAILED. 31765 MILES ON VEHICLE. SMELLED SOMETHING BURNING AND ROUGH RIDE. TOOK VEHICLE TO JEEP DEALER. TOLD $2,100 TO REPAIR AND CAUSED BY MY ONLY DRIVING VEHICLE 31000 MILES IN 4 YEARS. TOLD DEALER I BELIEVED THIS WAS SAFETY ISSUE AND I WAS FILING NHTSA COMPLAINT. FCA PROVIDED REPLACEMENT BRAKE CALIPERS FOR ALL 4 WHEELS AND FAILED BRAKE HOSE AT NO CHARGE. DEALER REPAIRED AT $965 COST TO ME FOR DAMAGE CAUSED BY FAILED BRAKE CALIPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405938April 1, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404976March 26, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS) HOWEVER, THE VEHICLE HAD EXPERIENCED THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA CHRYSLER DODGE JEEP (4345 BUFORD DR, BUFORD, GA 30518) WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FRONT IMPACT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIRED HAD TO BE PAID FOR OUT OF POCKET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402793March 13, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL
DRIVING HIGHWAY SPEED OF 63 MPH ABS AND TRACTION CONTROL LIGHTS ILLUMINATED JEEP LOST SPEED IMMEDIATELY. FELT LIKE THE BRAKES WERE STUCK SMELLED A TERRIBLE BURNING SMELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400214March 10, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT WHILE AT THE LOCAL DEALER LEE CHRYSLER JEEP (765 CENTER ST, AUBURN, ME 04210) FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE OIL FILTER ADAPTER HAD CRACKED CAUSING OIL TO LEAK FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler