Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11645975March 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument panel failed to display pertinent vehicle information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with instrument panel internal circuitry. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645832March 2, 2025
UNKNOWN OR OTHER, POWER TRAIN
Driving on interstate 35 south in fifth gear. There was a loud BANG! and then we lost power. Barely made it off a tight overpass and we saw the smoke. The car was quickly on fires we got out as it started to engulf the jeep with flames. It was a total and complete loss - and very dangerous.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11645523February 28, 2025
UNKNOWN OR OTHER
Sun visors on driver and passage side pop off while driving. They are not held in position due to faulty parts and cause a hazard while driving because they swing uncontrollably while in motion. Not safe. Dealership has not helped with this hazard. Ive researched and this is a wider issue with other jeep owners all experienced the same driving hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645252February 27, 2025
SUSPENSION
When driving over 55 + jeep shakes violently also does the same when going in reverse. Rollover warning ⚠️ light is constantly on warning me not to drive over a certain mph. Diagnostic test came back as faulty suspension.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645105February 26, 2025
ELECTRICAL SYSTEM
My central instrument gage cluster has gone black, not being able to see important safety information and car notices. I can't see car info such as milage , fuel, safety warnings, tire information etc etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644392February 23, 2025
STEERING
In two separate incidents (six months apart) and without warning, the Jeeps power steering suddenly failed. An indicator warning did come on but not prior to the failure in both instances. In both situations, I was attempting to exit very busy highways and little to no control over my vehicle. Some time after I had exited the highway, the Jeeps powering steering suddenly came back on. When I returned home, I had the vehicle inspected at the dealership both times and they were unable to determine any reason as to why the steering would have failed and without warning. Without an identifiable and fixable problem, I am very concerned about my personal safety and the safety of others on the roadway in the event that this should happen again without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643560February 18, 2025
STRUCTURE:BODY, VISIBILITY/WIPER
Rear glass exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641081February 6, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
ABS module went out in July of 2024, after being replaced in February 2024. Jeep does not have any of the parts available, the same part was recalled for the Grand Cherokee and Ram 1500. My jeep has been unable to drive since the part malfunctioned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639010January 28, 2025
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My fuel line keeps breaking and when this occurs my car reeks of gas. This is an expensive fix I’ve already done 3 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639068January 28, 2025
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at various speeds, there was a grinding sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and determined that there were shards of metal inside the rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639165January 28, 2025
STEERING
The Module Steer in the steering wheel has failed in my 2019 Jeep Wrangler Rubicon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638174January 23, 2025
ELECTRICAL SYSTEM
My IPC keeps flashing and going blank or black screen. I’m unable to see the information about my vehicle including fuel levels. I have not taken my car to a dealer yet since I am waiting for the new part but I saw that there was a for notifying that jeep wranglers from 2018-2020 had this specific issue yet my vin has no recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636466January 17, 2025
STEERING
When vehicle hits pot hole front end steering wheel vibrate shakes steering wheel and whole car. I took it to Jeep dealership in Beeville Tx and was told it’s not under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635967January 14, 2025
SUSPENSION
Our rear axle broke while driving on the highway 600 miles from home with our 2 children. Vehicle was towed to the dealership where it was confirmed. Vehicle has now sat for 3 months because the part is on backorder. It seems as though this is a common issue if they can't keep up with the part needed. There is no warning lights or any way to know this happens until you get stuck. We had the vehicle in the shop not long before getting brakes and an Inspection and there were no issues noted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631267December 17, 2024
UNKNOWN OR OTHER
I have a 2019 Jeep Wrangler, which is part of a recall for what is known as the 'Death Wobble', meaning that when driving over the smallest bump at highway speeds (~60mph), the vehicle begins to shake uncontrollably. This is a known recall and we had it fixed through the recall. After the fix at the dealer, the same death wobble problem persists again. The dealer/manufacturer is not solving the root cause, but rather putting a temporary fix on the issue. Very unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631070December 16, 2024
UNKNOWN OR OTHER
It is the same thing as th 30B recall I can send a picture
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630567December 13, 2024
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
Vehicle has electrical issues that cause system malfunctions including loss of ABS, power steering, speed control, and speedometer. Multiple attempts by jeep dealership are unable to diagnose issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629935December 10, 2024
EXTERIOR LIGHTING, UNKNOWN OR OTHER
WHILE DRIVING THE WRANGLER THE DASH WILL FREEZE GO BLACK AND RESET ITSELF WITHOUT WARING. YOU COULD BE PARKED OR DRIVING AND IT WILL HAPPEN. ACCORDING TO YOUR WEBSITE IT NOT INVOLVED IN THE RECALL FOR THE DASH YET IT IS DOING EXACTLY WHAT THE RECALL IS STATING IN THE BULLENTIN. IT'S QUITE NERVERACKING AND DANGEROUS WHEN IT HAPPENS WHILE DRIVING ON THE HIGHWAY. IT'S BEEN HAPPENING FOR MONTHS NOW AND WE ARE TOLD IT'S NOT PART OF THE RECALL. THE HEADLIGHT ALSO RANDOMLY GO OUT AND YOU HAVE TO SHUT THEM OFF AND TURN THEM BACK ON TO RESET THEM. THAT HAPPENS RANDOMLY AT ALL HOURS OF THE DAY AND NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627954November 29, 2024
SUSPENSION, STEERING
Our 2019 Jeep recently experienced the “death rattle” where the steering and suspension shake violently at speeds 65 mph and above. This recently occurred on a 70 mph freeway and nearly caused a sideswipe accident with a large semi as I was thrown from my travel lane. The Jeep owners forum (and Fiat Chrysler America) know about this issue with the steering dampener, but neither the NHTSA nor FCA has seen fit to issue a warning or recall. Our Jeep is never taken off-road and is under 60,000 miles. We are the original owners, and the Jeep is currently with the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627666November 27, 2024
FUEL/PROPULSION SYSTEM
We were exploring some remote mountain roads on Saturday 11/23/2024. The Jeep was running fine and nothing abnormal was observed. We stopped for lunch at an area with a nice view. We made sandwiches and took our time eating. After packing up, we jumped back into the Jeep to continue our journey. I started the Jeep and we immediately smelled fuel. I turned the Jeep off to investigate and found a large amount of fuel on the ground under the rear area of the engine. I had my wife start the Jeep again briefly to see where the gas was coming from. As soon as she started it, an ALARMING volume of fuel began to spray all over the exhaust and turbo. The high pressure fuel line from the gas tank to the high pressure fuel pump on the rear of the motor had ruptured and was dangerously spraying an enormous amount of fuel all over the rear driver side area of the engine bay. We were lucky in that we had stopped for lunch and the exhaust had cooled down and did not ignite the gas. We were unlucky because we were stranded in the backcountry with a vehicle that was inoperable. Fortunately, we were able to get the Jeep off of the mountain and back onto the trailer 5 hours after the incident and before dark. Had the timing of the failed fuel line been different, I could have been driving down the road or highway with a hot exhaust and the Jeep would have ignited and caught fire very quickly. What is even scarier to me is that I take my two toddlers to day care every day in this Jeep. Had a vehicle fire ignited with the amount of fuel that was spraying (and would have continued to spray if the Jeep was left on) would have engulfed the Jeep very quickly. Who knows if I would have been able to get both kids out of their car seats in time to save them. This is very dangerous! I know there have been many Jeep JLs that have caught fire. I have an example of the failure that is likely causing these fires! The part is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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