Jeep Wrangler Complaints (2004)

192 consumer complaints on file.

#10224838April 17, 2008
VISIBILITY:WINDSHIELD
DRIVING JEEP IN COLD WEATHER, THE WINDSHIELD SUDDENLY CRACKED FROM THE CENTER, BOTTOM OF GLASS TO THE PASSENGER SIDE OF THE GLASS. THE INNER PANE OF GLASS CRACKED. THERE WAS NOT ANY DAMAGE TO THE GLASS PRIOR TO THE BREAK. I WAS RUNNING THE DEFROSTER AT THE TIME AND THE AMBIENT TEMPERATURE WAS APPROX. 7 DEGREES F. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215733January 23, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR BREAKAGE/FAILURE HEATER,DEFROST,CONTROLS STOPPED WORKING. FLAW IN DESIGN OF INTERNAL PINS IN BLEND DOORS. REPAIRED FOR OVER $700 A YEAR AGO AND BROKEN AGAIN ALREADY. THOUSANDS OF COMPLAINTS ABOUT THIS ON JEEP OWNERS FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210840December 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
AUTOMATIC TRANSMISSION WOULD NOT SHIFT TO PARK - UNABLE TO REMOVE KEY FROM IGNITION - TAKEN TO THE JEEP DEALERSHIP AND TOLD THEM THE SAME PROBLEM WITH THE SAME TRANSMISSION 42RLE WAS RECALLED IN 2005 WRANGLERS AND I WANTED TO KNOW WHY THE 2004 WRANGLERS WERE NOT PART OF THE SAME RECALL WHEN WE ARE DEALING WITH THE SAME TRANSMISSION - THE VEHICLE HAS LESS THAN 22,000 MILES - THE 2005 WRANGLER RECALL NUMBER IS 05V460000: A/T PARKING PAWL SHAFT ANCHORING AND RECALL - A/T PARKING PAWL CUP PLUG DEFECT - SAFETY RECALL E14. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208776November 13, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 JEEP WRANGLER. WHEN THE VEHICLE WAS STARTED, THE GEAR WOULD NOT SHIFT OUT OF PARK. THE TOW TRUCK DRIVER WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT A PART INSIDE THE LEVER FAILED. THE FAILURE MILEAGE WAS 27,500 AND CURRENT MILEAGE WAS 28,000. THE NYLON ROD WAS THE PART THAT FAILE INSIDE THE SHIFTER LEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208678November 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
I COULD NOT SHIFT THE AUTOMATIC TRANSMISSION TO PARK. THE SHIFTER WOULD GET STUCK IN REVERSE, RESULTING IN ME INADVERTENTLY MOVING BACKWARDS WHEN TAKING MY FOOT OFF THE BRAKE- A VERY DANGEROUS CONDITION. TURNED THE ENGINE OFF, WAITED AND THEN WAS ABLE TO SHIFT INTO PARK. THE NEXT DAY I ALSO COULD NOT SHIFT DOWN FROM PARK INTO GEAR. HAD IT TOWED TO THE DEALER IN JEFFERSONVILLE IN, THEY SAID THE SHIFTER WAS BAD AND REPLACE IT AT A COST OF $ 325 TO ME. AFTER DRIVING FOR A DAY I NOTICE THAT I DID NOT NEED TO PRESS THE BRAKE TO SHIFT OUT OF PARK. TOOK IT BACK AND THEY SAID "SORRY"....AND FIX IT BUT THE INDICATOR STILL IS NOT RIGHT BUT I DON'T TRUST THEM. IT SEEMS LIKE JEEP HAS 2 MAJOR SAFETY PROBLEMS WITH THE 2004 WRANGLER. THE DEATH WOBBLE AND THE SHIFTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208618November 11, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP GRAND CHEROKEE PASSENGER SIDE WINDOW REGULATOR FAILED. INTERNET GOOGLE SEARCH INDICATES THAT THIS IS AN ONGOING PROBLEM WHICH, UNDER CERTAIN CONDITIONS, COULD BE A SAFETY HAZARD. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR A KNOWN MECHANICAL FAILURE WHICH IS VERY EXPENSIVE TO REPAIR. NUMEROUS REPORTS OF MULTIPLE FAILURES ON THE SAME JEEP VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208264October 31, 2007
SUSPENSION, STEERING
2004 JEEP WRANGLER WITH A VIOLENT VIBRATION. CUSTOMER STATES THAT THE VIBRATION AND SHAKING BEGAN WHEN SHE WENT OVER SOME UNEVEN PAVEMENT ON THE HIGHWAY. MECHANIC DETERMINED THAT THE TRACK BAR AND STEERING DAMPER NEED TO BE REPLACED. *KB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206850October 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I COULD NOT SHIFT THE AUTOMATIC TRANSMISSION FROM "IN GEAR" TO PARK. THE SHIFTER WOULD GET STUCK IN REVERSE, RESULTING IN ME INADVERTENTLY MOVING BACKWARDS - A VERY DANGEROUS CONDITION. I ALSO COULD NOT SHIFT DOWN FROM PARK INTO GEAR. I HAD TO REMOVE THE PANEL AND MANUALLY MOVE THE ANCHOR FROM THE IN-GEAR POSITION TO PARK. I NOTIFIED MY DEALER OF THE PROBLEM AND THEY PERFORMED THE FOLLOWING: "FOUND SHIFTER ASSEMBLE INTERNALLY DAMAGED. REMOVED AND REPLACED SHIFTER ASSEMBLE AND CHECKED OPERATION." THE COST OF THE REPAIR + LABOR WAS $483.27. THERE IS A RECALL/DEFECT FOR THE EXACT SAME PROBLEM IN THE 2005 WRANGLER. I OWN A 2004 MODEL. THE RECALL NUMBER FOR THE 2005 MODEL IS 05V460000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206909October 25, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 JEEP WRANGLER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTS OFF AND RESTARTS ON ITS OWN. WHEN THE ENGINE SHUTS OFF, THE VEHICLE COMPLETELY LOSES POWER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST, BUT THE COMPUTER DID NOT REGISTER THE FAILURE. THE VEHICLE HAS BEEN TO THE DEALER APPROXIMATELY FIVE TIMES. THE CURRENT MILEAGE WAS 21,492 AND THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205050October 4, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
RIGHT REAR AXLE SEAL LEAKING FLUID ONTO BRAKE SHOES. *TR UPDATED 12/12/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199459August 13, 2007
SUSPENSION:FRONT
MY 2004 JEEP WRANGLER HAS DEVELOPED WHAT I LATER FOUND OUT IS KNOWN TO JEEP DRIVERS AS THE "DEATH WOBBLE." AT HIGHWAY SPEEDS, THE FRONT END BEGINS TO SHAKE VIOLENTLY. ONCE THE OSCILLATIONS START, THE VEHICLE BECOMES DIFFICULT TO STEER AND MUST BE BROUGHT TO A FULL STOP FOR THEM TO GO AWAY. VERY DANGEROUS ON THE FREEWAY SURROUNDED BY OTHER TRAFFIC. THIS IS AN ENTIRELY UNMODIFIED, STOCK SUSPENSION WITH LESS THAN 20K MILES ON THE VEHICLE. I TOOK IT TO THE DEALER, WHO COULD NOT FIND ANYTHING WRONG, BUT SUGGESTED I REPLACE THE POWER STEERING PUMP. I HAD THE VEHICLE ALIGNED AND THE TIRES ROTATED, BUT THE PROBLEM CONTINUED. THIS IS A MUCH MORE VIOLENT AND UNCONTROLLABLE SHAKE THAN WHAT IS CAUSED BY OUT OF BALANCE TIRES OR WARPED BRAKE ROTORS. I TOOK THE JEEP TO A SHOP SPECIALIZING IN 4X4 SUSPENSION. THEY MENTIONED THAT THE PROBLEM USUALLY OCCURS WHEN A VEHICLE IS IMPROPERLY LIFTED OR MODIFIED, BUT THEY HAD SEEN AN INCREASED INSTANCE OF LATER MODEL STOCK WRANGLERS EXPERIENCING IT. THEY REPLACED THE BUSHINGS IN THE FRONT END COMPONENTS, BUT THE PROBLEM IS STILL THERE. A SEARCH OF THE INTERNET SHOWS THAT MANY WRANGLER DRIVERS ARE HAVING THE SAME PROBLEM ON STOCK VEHICLES. NO MECHANIC HAS BEEN ABLE TO FIND ANYTHING OBVIOUSLY WRONG, WHICH SUGGESTS A DESIGN DEFECT. I AM SCARED TO DRIVE THIS CAR ON THE FREEWAY, AND CAN NOT IN GOOD CONSCIENCE SELL IT TO ANOTHER PERSON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198473August 4, 2007
POWER TRAIN:MANUAL TRANSMISSION
THROW OUT BEARING AND NOISY TRANSMISSION I WAS TOLD AT THE DEALER WHEN I TOOK THIS 2004 JEEP WRANGLER IN FOR SERVICE, TOOK THE JEEP TO CANYONLANDS IN UTAH WHERE IT WOULDN'T GO INTO ANY GEAR AT ALL, HAD TO PULL IT HOME BEHIND A FRIENDS JEEP. THIS NEEDS TO BE ADDRESS AS A RECALL ISSUE! I WAS TOLD BY THE SERVICE DEPARTMENT REPRESENTATIVE TO TAKE MY JEEP SOMEPLACE ELSE FOR SERVICE REAL RUDELY. ALSO PAID FOR A 7 YEAR 70,000 MILE POWER TRAIN WARRANTY TRANSFER FROM ORIGINAL OWNER TO ME, THIS SAME DEALER ALSO SHOWED I PAID FOR NOTHING, SINCE IT WASN'T APPLICABLE EVEN THOUGH IT WAS SENT TO ME BY DAIMLER CHRYSLER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191407May 22, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
AIR DOES NOT BLOW OUT OF THE VENTS OR FLOORS. AIR ONLY BLOWS OUT OF THE DEFROSTER OR WINDSHIELD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190908May 16, 2007
STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2004 JEEP WRANGLER SPORT GOES INTO A VIOLENT SHAKE WHEN DRIVING APPROXIMATELY 55 MPH. I'VE READ ABOUT THE DEATH WOBBLE ON MORE THAN ONE WEB SITE OR BLOG. I TOOK IT TO THE DEALER, AND THEY SAID IT WAS THE STEERING STABLIZER , BUT I BELIEVED THIS ONLY MASK, THE REAL PROBLEM. I SPOKE TO A LOCAL 4X4 SHOP AND THEY SAID JEEP MADE THE LOWER CONTOL ARM TOO SHORT AND THIS PUSHED THE FRONT END DOWN AND THE ANGLES WERE OFF. ALSO, SAID THE AFTERMAKET REPLACEMENTS WERE APPROX 3/4" LONGER THAN THE OEM. MY JEEP WAS STOCK, NOT LIFTED. THIS PROBLEM HAS CAUSED THE TIRES TO CUP, BRAKES, AND STEERING STABILIZER TO WEAR OUT EARLIER THAN NORMAL. IT WAS ONLY A MATTER OF TIME BEFORE SOMEONE GOT KILLED OR INJURED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190595May 13, 2007
SUSPENSION
VEHICLE HITS A BUMP WHILE DRIVING AND SHIMMIED ALMOST TO THE POINT OF HAVING TO STOP VEHICLE. THIS WAS ON A JEEP SAHARA 2004 MODEL WITH 40,000 MILES.I HAD WHEELS BALANCED OVER AND OVER AGAIN SINCE JANUARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189587May 2, 2007
ELECTRICAL SYSTEM:STARTER ASSEMBLY
I TOOK MY 2004 JEEP GRAND CHEROKEE BACK TO THE DEALER BROWN'S JEEP IN MEDFORD NY BECAUSE IT WOULD CONTINUOUSLY STALL AND THE YELLOW DASHBOARD LIGHT WOULD STAY ON. THE PROBLEM BEGAN AT APPROX 50,000 MILES AND THE DEALER NEW EXACTLY WHAT IT WAS; A THROTTLE SENSOR ON A CIRCUIT BOARD. THE SUV WOULD RACE AND BUCK AND WAS DIFFICULT TO CONTROL. IT SEEMED ODD THAT THEY NEW WHAT IT WAS RIGHT AWAY AND HAPPENED TO A RELATIVELY LATE MODEL VEHICLE. AND NOW I SAW AN ARTICLE IN THE NEWSPAPER ABOUT THE NHTSA INVESTIGATING STALLING OF JEEP SUVS. IT COST ME APPROX. $400-$500 OF THE $1150 I PAID FOR THE SERVICE VISIT ATTRIBUTABLE TO FIXING THE STALLING ISSUE. PERHAPS THE JEEPS YOU ARE INVESTIGATING ARE NOT THE ONLY YEARS INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189286April 30, 2007
SUSPENSION, STEERING, SEAT BELTS:FRONT
VEHICLE GOES INTO A VIOLENT SHAKE (SHIMMY, VIBE, WOBBLE) WHEN THERE IS ANY CHANGE IN ROADWAY CONDITION (BUMP, LIP, HOLE, UNEVEN ROADWAY). MY JEEP HAS NOT BEEN ALTERED IN ANYWAY. I HAVE HAD THE TIRES ROTATED AND BALANCED. IN ADDITION MY SEAT BELT ON THE DRIVERS SIDE AND FRONT PASSENGER BELT BOTH CATCH IN THE DOOR - THEY DO NOT RETRACT. THIS HAS BEEN AN ONGOING PROBLEM FOR 5 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184201March 5, 2007
AIR BAGS:FRONTAL
TL- THE CONTACT OWNS A 2004 JEEP WRANGLER EXTREME. THE CONTACT'S DAUGHTER WAS INVOLVED IN 2 CRASHES , AND THE AIRBAGS DID NOT DEPLOY EITHER TIME. THE CONTACT STATED THAT BOTH OF THE ACCIDENTS HAPPENED WHEN THE ROAD CONDITIONS WERE SLIPPERY AND ICY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10177168December 28, 2006
STEERING
HIT A BUMP BETWEEN 50-55 MPH AND THE STEERING VIOLENTLY SHAKES. COMMON TERM FOR THIS IN JEEP COMMUNITY IS "DEATH WOBBLE" YOU MUST SLOW DOWN TO STOP IT. I TOOK IT TO THE DEALER AND THEY ONLY TEST DROVE THE VEHICLE WHICH WILL ALMOST NEVER WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177040December 27, 2006
STEERING, SEAT BELTS:FRONT:RETRACTOR
2004 JEEP WRANGLER, 16,000 MILES ON IT AND THE FRONT END SHAKES VIOLENTLY WHEN HITTING A BUMP OR EVEN A SMALL POTHOLE IN THE ROAD. I HAVE READ REPORTS OF THIS SAME ISSUE HAPPENING OVER AND OVER AGAIN WITH THE DEALERS TELLING CUSTOMERS THAT IT'S "BAD DRIVING HABITS" CAUSING THE ROTORS TO WARP. WARPED ROTORS CAN BE FELT IN THE BRAKE PEDAL WHEN APPLING THE BRAKES, BUT THERE IS NO SHAKING HAPPENING WHILE BRAKING. WHY DON'T MANUFACTURERS "DO THE RIGHT THING" AND FIX THE PROBLEMS. SEAT BELT RETRACTORS NOT RETRACTING PROPERLY OR EVEN EXTENDING OUT WHEN TRYING TO FASTEN THEM IS ANOTHER PROBLEM THAT I ENCOUNTER ON A FREQUENT BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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