Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11171580January 23, 2019
STEERING
I HAVE HAVE THE STEERING VIOLENTLY OSCILLATE / WOBBLE DOZENS OF TIMES SINCE EARLY DECEMBER 2018. THIS ALWAYS HAPPENS ON THE HIGHWAY ABOVE 50MPH AFTER GOING OVER A BUMP OR IMPERFECTION ON THE PAVEMENT. EVERY TIME THIS HAS HAPPENED, I HAVE TAKEN THE VEHICLE TO THE JEEP DEALER TO BE INSPECTED. ON DECEMBER 17TH 2018 BRANHAVEN JEEP REPLACED THE STEERING DAMPER. IT SEEM TO WORK FOR A WHILE AND IT CAME BACK IN JANUARY. I TOOK THE VEHICLE BACK TO BRANHAVEN JEEP AND THEY SAID THAT THEY HAD REPLACED THE STEERING DAMPER AGAIN WITH UN UPGRADE PART FROM JEEP. I DROVE THE VEHICLE FOR ABOUT 200 MILES OVER THE WEEKEND AND ON THE RETURN TRIP, THE ISSUE WAS BACK AND THIS TIME IT WAS WORSE THAN EVER. THIS IS NOW THE THIRD TIME THE VEHICLE IS IN THE SHOP TO DEAL WITH THE SAME STEERING WOBBLE COMPLAINT. I FEEL THE VEHICLE IS UNSAFE TO DRIVE AND MY GIRLFRIEND REFUSES TO DRIVE IT ANYMORE. THE LAST TIME I DROVE THE VEHICLE WAS JANUARY 21 2018 0N THE DAY I HAD THE WORST STEERING WOBBLE OR OSCILLATION I HAVE EVER EXPERIENCED. I DO NOT BELIVE JEEP / FCA HAS A SOLUTION AND WOBBLE EVENTS ARE NOT DUE TO WORN PARTS AS THIS IS A NEW VEHICLE THAT JUST CROSSED OVER 5000 MILES. MY JEEP IS TOTALLY STOCK AND HAS HAD NO MODIFICATIONS OF ANY KIND!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171581January 23, 2019
STEERING
WHEN DRIVING ON ANY TYPE OF ROAD, THE JEEP WANDERS ALL OVER THE LANE AND TAKES CONSTANT STEERING WHEEL INPUT TO MAINTAIN THE VEHICLE IN ITS LANE. THE FASTER THE SPEED ABOVE 30, THE WORSE THE CONDITION IS. THERE SEEMS TO BE A LOT OF PLAY IN THE STEERING WHEEL AT NORMAL SPEEDS ALMOST LIKE IT IS NOT CONNECTED. IT IS VERY TIRING TO DRIVE ON THE EXPRESSWAY BECAUSE IT NEEDS CONSTANT COURSE CORRECTION. SEVERAL TIMES IT HAS WANDERED OFF OF A ROAD SHOULDER ON ITS OWN. WE HAVE HAD OVER 17 VEHICLES OVER THE YEARS AND THIS IS THE ONLY ONE THAT BEHAVES THIS WAY. AT TIMES IT FEELS VERY, VERY UNSAFE, SCARY AND TIRING TO DRIVE. JUST FEELS LIKE SOMETHING IS EXTREMELY WRONG WITH THE STEERING AND IT IS NOT TRUSTWORTHY AND MAY CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171636January 23, 2019
STEERING
THE JEEP WRANGLER HAS ON MULTIPLE OCCASIONS HAD A "DEATH WOBBLE." THE VEHICLE'S STEERING SYSTEM STARTS TO SHAKE VIOLENTLY AT HIGHER SPEEDS. THIS IS A BRAND NEW VEHICLE WITH NO MODIFICATIONS AND HAS ALREADY BEEN TAKEN TO THE DEALERSHIP TO ADDRESS. THEY UNFORTUNATELY HAVE NOT BEEN ABLE TO CORRECT IT. THIS IS A DANGEROUS OCCURRENCE AND A RECALL SHOULD BE ISSUED SOON SO THE VIOLENT SHAKING AT HIGH SPEEDS IS FRIGHTENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171669January 23, 2019
SUSPENSION
MY JEEP WRANGLER JL SHAKES VIOLENTLY AT HIGHWAY SPEED WHEN A SMALL POTHOLE IS STRUCK OR THE ROAD IS UNEVEN. THE STEERING WHEEL VIBRATES AND IT SEEMS AS THOUGH A CRASH IS IMMINENT. SLOWING DOWN DIDNT SEEM TO STOP IT-SMOOTH ROAD DID. BUT ON ONE OCCASSION, THE SHAKING LASTED MORE THAN A MILE. IT SEEMS TO BE GETTING WORSE. DEATH WOBBLE SEEMS TO BE WHAT FITS WHEN RESEARCHING ON THE INTERNET. THIS VEHICLE IS NEW AND WAS PURCHASED AT THE END OF OCTOBER 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171707January 23, 2019
STEERING
WHEN ON ANY HIGHWAY AND REACH SPEED OF APPROXIMATELY 65 MPH AND HIT A HOLE/BUMP THE WHEEL STARTS TO SHAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171355January 22, 2019
STEERING, SUSPENSION, WHEELS
JEEP STEERING WHEEL AND FRONT END BEGIN SHAKING VIOLENTLY WHEN A SMALL BUMP IS STRUCK AT HIGHER SPEEDS. THIS FORCES THE DRIVER TO SLOW TO UNSAFE SPEEDS ON THE FREEWAY POTENTIALLY CREATING ACCIDENTS.. JEEP CURRENTLY WILL NOT CORRECT THE PROBLEM, BUT ONLY ALLOWS THE DEALERSHIP TO REPLACE THE STEERING DAMPER, WHICH FAILS WITHIN THE SAME WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171385January 22, 2019
EXTERIOR LIGHTING
YESTERDAY, I DROVE A RENTED 2018 JEEP WRANGLER UNLIMITED TO THE SALT LAKE CITY, UTAH AIRPORT DURING A MODERATE SNOWFALL PRIOR TO SUNRISE. WHILE ON THAT APPROXIMATELY 40 MILE TRIP, I HAD MY HEADLIGHTS "ON" TO ILLUMINATE THE ROADWAY AS IT WAS STILL DARK AND THERE WAS MINIMAL ROADWAY LIGHTING. WHILE DRIVING I FOUND IT INCREASING DIFFICULT TO SEE THE ROAD SURFACE AND ESPECIALLY SEE THE LINES ON THE ROAD. I HAD MY FAMILY IN THE CAR AND THE SITUATION BECAME QUITE DANGEROUS WITH A SUDDENNESS THAT I WAS UNPREPARED FOR. ONCE I WAS ABLE TO STOP SAFELY I DISCOVERED THAT THE JEEP HEADLIGHTS WERE FULLY COVERED BY SNOW AND NOT ALLOWING LIGHT TO PASS THROUGH TO THE ROAD SURFACE. I WIPED THE SNOW AWAY AND GOT BACK ON THE ROAD--WITHIN 10 MINUTES OR SO THE HEADLIGHTS WERE AGAIN COVERED BY SNOW WHICH ACCUMULATED ON THE SURFACE ON THE LENS. THIS CREATED ANOTHER DANGEROUS SITUATION. APPARENTLY THE LED LIGHTS ARE NOT WARM ENOUGH TO MELT THE ACCUMULATING SNOW AND THE SURROUNDING BEZEL AREA RETAINS SNOW AS WELL. WHILE I AM NOT AN AUTOMOTIVE ENGINEER, I THINK THERE'S A DESIGN FLAW WITH THE COMBINATION OF THE GEOMETRY OF THE JEEP HEADLIGHTS AND COOLER LED LIGHTING. IMPORTANTLY, THIS ACCUMULATION HAPPENED A SECOND TIME AFTER THE CAR WAS FULLY WARMED UP. I HAVE DRIVEN MANY CARS OVER THE YEARS IN POOR CONDITIONS AND NEVER EXPERIENCED THIS PHENOMENON BEFORE. I PERSONALLY FEEL THAT THIS CREATED A LOT OF RISK AND DANGER FOR ME AND MY FAMILY WHILE DRIVING THE JEEP WRANGLER. I FEEL VERY FORTUNATE THAT WE DID NOT HAVE AN ACCIDENT AND EXPERIENCE A MORE SERIOUS OUTCOME. I ENCLOSE A PICTURE OF THE HEADLIGHTS WHICH WAS TAKEN AFTER THEY HAD BEEN CLEARED ONCE ALREADY AND THEN RE-ACCUMULATED SNOW THEREAFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171412January 22, 2019
STEERING
THE STEERING IS VERY LOOSE ESPECIALLY AT HIGHWAY SPEEDS. I CONSTANTLY NEED TO CORRECT MY STEERING TO STAY IN MY LANE. I CAN MOVE MY STEERING WHEEL ABOUT 2" EITHER LEFT OR RIGHT WITHOUT ANY RESPONSE. I HAVE DEFLATED MY TIRES TO 34PSI AND I HAVE REPLACED THE STEERING STABILIZER WITH AN AFTER MARKET ONE TRYING TO RESOLVE THIS ISSUE. I HAVE 6K MILES ON IT AND IT HAS DONE THIS FROM DAY 1. I MENTIONED THIS TO MY DEALER AND THEY SAID "ITS A JEEP THING, THAT'S THE WAY THEY DRIVE". WELL I HAVE OWNED 2 OTHER JEEPS BEFORE AND THEY DID NOT HANDLE LIKE THIS. THIS MAKES IT VERY FATIGUING TO DRIVE FOR LONG DISTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171490January 22, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
WHEN DRIVING AT 60 MPH ON HIGHWAY, AND CROSSING OVER A BRIDGE, THE FRONT OF THE JEEP, AND STEERING WHEEL STARTED SHAKING VERY BADLY. IT SEEMED LIKE THE FRONT END WAS GOING TO FALL APART. I HAD TO SLOW DOWN TO ABOUT 35 MPH FOR IT TO STOP. THE ROADS WERE CLEAR, BUT IT WAS BELOW FREEZING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171136January 21, 2019
STEERING
IT HAS HAPPENED A FEW TIMES DURING VERY COLD TEMPERATURES AND HIGH SPEEDS WHERE THE STEERING WHEEL LOCKS AND ITS VERY HARD SWITCHING LANES. I DO NOT FEEL IT IN CITY DRIVING. I HAVE DRIVEN IT ON THE HIGHWAY WHEN THIS HAS HAPPENED AND THE PROBLEMS PERSISTS FOR ABOUT THE FIRST 30 MINUTES OF THE DRIVE. AFTER 30 MINUTES OF DRIVING IT GOES BACK TO NORMAL. I HAS NOT HAPPENED IN TEMPERATURES OVER 35 DEGREES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171138January 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
BOUGHT MY JEEP 2018 WRANGLER BRAND NEW, HAD ISSUED WITH THE STEERING BECOME VERY HARD TO TURN WAS BARELY TURNING ON A CORNER STREET. LITERALLY IMPOSSIBLE TO MAKE A RIGHT TURN,ALL OF A SUDDEN IT JUST BECAME EASY TO TURN AS IF NOTHING WAS WRONG. ALSO A SERVICE SHIFTER LIGHT AND THE STABILITY CONTROLL LIGHT COMES ON EVERY NOW AND THEN, NOW THE ISSUE IS THE SCREEN IS DISPLAYING AN ANTI THEFT SCREEN ASKING FOR A THEFT CODE AND JEEP WILL NOT TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171212January 21, 2019
STEERING
DRIVING DOWN THE HIGHWAY THIS MORNING TO WORK, ENTERING A CURVE ON THE HIGHWAY I NEARLY LOST ALL ABILITY TO STEER MY JEEP AT 60MPH. I HAD TO TUG ON THE WHEEL WITH BOTH HANDS TO KEEP IT ON THE HIGHWAY. THE STEERING CAME BACK AFTER ABOUT 30 SECONDS ALMOST RESULTING IN AN OVER CORRECTION. THEN ABOUT 10 MINUTES LATER IT HAPPENED AGAIN THIS TIME I WAS ON A MUCH STRAIGHTER PIECE OF ROAD THANKFULLY. THE REST OF MY 30 MIN DRIVE TO WORK WAS UNEVENTFUL. I'VE CALLED TWO DEALERSHIPS AND BEEN IN TOUCH WITH THE JEEP WAVE PROGRAM REPRESENTATIVES. THEY ARE SAYING THEY CAN'T LOOK AT IT FOR DAYS. MY CAR IS UNSAFE TO DRIVE AT HIGHWAYS SPEEDS AND ITS UP TO ME TO JUST WAIT UNTIL THEY CAN LOOK AT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171108January 20, 2019
STEERING, SUSPENSION, WHEELS
EXPERIENCING 'DEATH WOBBLE' AT HIGH SPEEDS WHEN HITTING BUMP IN ROAD. JEEP SHAKES VIOLENTLY. ONE TIME I HAD TO COME TO A COMPLETE STOP. SEEMS AS IF SOMETHING IS LOOSE WITH THE STEERING OR SUSPENSION ISN'T UP TO PAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170956January 19, 2019
VISIBILITY/WIPER
THE DEFROSTER ONLY SEEMS TO BLOW IN THE MIDDLE CAUSING VISIBILITY ISSUES ON THE WINDSHIELD IN EXTREME COLD CONDITIONS. IT WAS BROUGHT IN TO THE DEALER AND THEY SAID IT WAS A MANUFACTURING ISSUE AND NOTHING THEY COULD FIX. IT CAUSED THE WIPERS TO ICE UP AND FOG INSIDE THE WINDSHIELD MAKING IT HARD TO SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170740January 18, 2019
STEERING
I AM EXPERIENCING "DEATH WOBBLE". I HAVE HAD 3 INSTANCES OF IT IN THE LAST WEEK. IT SHOOK SO BAD YESTERDAY IT CRACKED THE WINDSHIELD. IT STARTS WHEN HITTING A BUMP AT HIGHWAY SPEEDS AND WON'T STROP UNTIL YOU CAN SLOW DOWN TO AROUND 40 MPH. THIS IS VERY DIFFICULT IN HIGH CONGESTION TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170558January 17, 2019
STEERING
JEEP WRANGLER 2018 JL WITH 1010 MILES AND 5 WEEKS OLD. STEERING IS VERY LOOSE WHEN DRIVING AT ANY SPEED, BUT SAY AT 60, I CAN MOVE THE STEERING WHEEL AT LEAST 2 INCHES FROM RIGHT TO LEFT BEFORE THE STEERING RESPONDS. IT TAKES CONSTANT CORRECTIONS TO KEEP THE VEHICLE IN YOUR LANE. WE LIVE IN A MOUNTAINOUS AREA WITH NARROW WINDY ROADS AND MANY LARGE TRUCKS (LOGGING TRUCKS ETC). ITS EXTREMELY DANGEROUS TO DRIVE THESE ROADS WITH THE VEHICLE BECAUSE YOUR CONSTANTLY CORRECTING TO STAY IN YOUR LANE. I'VE HAD IT TO THE DEALER, THEY'VE ACKNOWLEDGED THE ISSUE, BUT THEIR TELLING ME THEY DROVE ANOTHER JEEP JUST LIKE MINE AND IT DOES THE SAME THING SO THEY DON'T KNOW WHAT TO DO. THEY AND I ARE CONTACTING JEEP. AT THIS TIME I WON'T LET ME WIFE OR KIDS DRIVE THE VEHICLE, AND IT'S PRETTY MUCH PARKED IN THE GARAGE UNTIL THIS ISSUE IS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170636January 17, 2019
STEERING
I HAVE HAD STEERING/ WANDERING ISSUES WITH THIS WRANGLER SINCE I DROVE IT OFF THE LOT. IT'S IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE AT HIGHWAY SPEEDS. IT'S A CONSTANT BATTLE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170287January 16, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
REAR DEFROST CABLE BECOMES DISCONNECTED FROM THE REAR GLASS WHERE IT IS SOLDERED. I HAD PURCHASED MY JL NEW NOT KNOWING IT WAS ALREADY DEFECTED AND THE DEALERSHIP HAD ALREADY ORDERED A REPLACEMENT WINDOW. ABOUT A WEEK TO A WEEK AND A HALF AFTER THE INSTALL THE OPPOSITE SIDE(DRIVER SIDE)DID THE SAME THING. MY GUESS WOULD BE THE DEFROSTER IS OVERHEATING CAUSING THE SOLDER TO LOOSEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170375January 16, 2019
STEERING
WITH ABOUT 1100 MILES ON THIS BRAND NEW JEEP I HIT A BUMP ON THE HIGHWAY AT 65-70 MPH. THE JEEP STARTED TO SHAKE VIOLENTLY AND I HAD ALL I COULD DO TO HOLD ON TO THE STEERING WHEEL. IF YOU SLOW DOWN TO UNDER 40 MPH THE SHAKING STOPS. EVER SINCE ANYTIME I AM ON A HIGHWAY AT 60 MPH OR MORE EVEN A BRIDGE JOINT WILL CAUSE THE JEEP TO GO INTO IT'S SHAKE, RATTLE, AND ROLL ROUTINE. I CAN ALWAYS STOP IT BY IMMEDIATELY SLOWING DOWN BUT IN HEAVY BOSTON TRAFFIC THIS IS SIMPLY NOT A SAFE ALTERNATIVE. FOR A $40,000 VEHICLE THAT HAS HARDLY BEEN DRIVEN YET I THINK THIS IS A MANUFACTURING DEFECT THAT IS EXTREMELY DANGEROUS. I HOPE YOU WILL TAKE IT SERIOUSLY AS THIS DEFECT HAS BEEN GOING ON IN JEEPS FOR YEARS AND IT HAS NOT BEEN ADDRESSED. IF YOU DON'T THINK IT'S A SAFETY ISSUE YOU TAKE IT ON RTE 128 AT RUSH HOUR AND GET BACK TO ME WHEN IT GIVES YOU A HEART ATTACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170404January 16, 2019
STEERING
VIOLENT STEERING WOBBLE OCCURS AFTER TRAVELING OVER UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS, MAKING THE VEHICLE EXTREMELY DIFFICULT TO CONTROL. VEHICLE IS A STOCK JL WRANGLER UNLIMITED SAHARA WITH LESS THAN 10,000 MILES. THE CONDITION HAS OCCURRED SINCE THE VEHICLE WAS NEW, AND A SIMPLE BUMP, BRIDGE JOINT OR POT HOLE CAN SET THE VEHICLE INTO A DEATH WOBBLE AT SPEEDS ABOVE 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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