Jeep Wrangler Complaints (2001)

170 consumer complaints on file.

#10146221December 28, 2005
AIR BAGS
AS OF 10-05 THE AIR BAG FAILURE LIGHT INTERMITTENTLY REMAINED LIT AFTER TURNING ON THE VEHICLE AND THE HORN & CRUISE CONTROL ITEMS HAVE FAILED TO FUNCTION AT ALL. THESE ITEMS ARE ALL UNDER THE CONTROL OF THE CLOCK SPRING MECHANISM LOCATED IN THE FRONT STEERING, COMMON TO THE JEEP WRANGLER AND CHRYSLER MINI-VANS. CHRYSLER MINI-VANS WERE RECALLED FOR THIS FAILURE. WHEN I ASKED HOW LONG IT WOULD TAKE FOR THIS ITEM TO COME IN, I WAS TOLD BY THE CHRYSLER/JEEP DEALER THAT THIS MECHANISM GETS REPLACED IN MASS VOLUME AND THEY KEEP THEM AS A STOCK ITEM AT THE DEALERSHIP BECAUSE OF IT. THE DEALERS SERVICE REP ALSO ADDED THAT THEY WOULD LIKE TO SEE THIS BECOME A SAFETY RECALL ITEM. AS OF 12-05 THE SAFETY ITEMS WILL BE RESTORED BY REPLACING THE CLOCK SPRING MECHANISM AT A CHARGE TO THE OWNER. IT TROUBLES ME THAT CHRYSLER IS WAITING FOR A CERTAIN NUMBER OF FAILURES WITH POSSIBLE INJURIES OR DEATHS BEFORE A RECALL IS UNDERTAKEN ON JEEP - ESPECIALLY WHEN A RECALL WAS ISSUED FOR THIS EXACT PART ON THE MINI-VAN LINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145512December 17, 2005
ELECTRICAL SYSTEM:WIRING
A/C HEATER BLOWER WIRING CAUSES FIRE AT CENTER OF DASHBOARD. WHEN A/C OR HEATER IS PLACED IN HIGH BLOWER SWITCHS ARE SELECTOR WIRING OVER LOADS AND CAUSES BURNING. THIS IS NOT AN ISOLATED CASE. NOTED AT SALVAGE AUCTIONS MANY 2000 AND UP JEEP WRANGLERS CATCH FIRE IN THIS AREA AND BURN COMPLETE. HARD TO FIGURE AFTER FIRE WHAT HAS HAPPEN. IM SURE INSURANCE COMPANYS WOULD BE INTERESTED IN THIS DEFECT. DO NOT KNOW HOW MANY INJURYS, BUT IM SURE THERE HAS BEEN SOME. I HAVE DICONNECTED THE HIGH POSITION WIRE SO THAT OVERLOAD WOULD NOT ACCURE TILL I COULD FIGURE A FIX OR JEEP WILL ADMIT TO A PROBLEM AND A FIX. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10136722September 16, 2005
AIR BAGS, STEERING:COLUMN
1. I WAS MAKING A SHARP TURN WHEN THE STEERING WHEEL BECAME STUCK, THEN WITH A LITTLE FORCE APPLIED THERE WAS A SNAP AND THE CLOCK SPRING BROKE. THIS RESULTED IN THE HORN, CRUISE CONTROL, AND AIR BAG CEASING TO WORK. 3. I HAVE THIS SCHEDULED TO BE FIXED BY THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135068September 1, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEAT BELTS:FRONT, SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, POWER TRAIN
I BELIEVE THE JEEP WRANGLER BUILT BY DAIMLER CHRYSLER HAS SAFETY DEFECTS THAT CONSTITUTE A SERIES OF SAFETY HAZARDS. 1. AUTOMATIC TRANSMISSION SHIFTS AND ENGINE RPM ACCELERATING ON BREAKING. ON SEVERAL OCCASIONS MY JEEP ENGINE RPMS RACED AND THE VEHICLE LEAPED FORWARD WHILE BREAKING AND COMING TO A STOP. SINCE THE PROBLEM DOES NOT HAPPEN WITH REGULARITY THE DEALERSHIPS CAN FIND NOTHING WRONG. 2. FRONT SEAT BELTS. THE FRONT SEAT BELTS DO NOT RETRACT SMOOTHLY, QUICKLY AND WITHOUT GETTING CAUGHT IN THE DOOR LOCKING MECHANISM. 3. FULL SIZE DOORS. THEY DO NOT CLOSE AND SECURE FULLY AS THE DOOR IS AJAR UNTIL YOU RE-CLOSE THE DOOR WITH FORCE. 4. BREAK NOISE. I GET A CONSISTENT CLACK NOISE WHEN APPLYING THE BREAKS. I HAVE HAD THE DEALERSHIP WORK ON THIS PROBLEM ON FIVE OCCASIONS TO INCLUDE A COMPLETE BREAK SERVICE. THE PROBLEM IS STILL THERE. 4. BUILD QUALITY. SINCE I BOUGHT THE WRANGLER I HAVE HAD THE RADIATOR REPLACED (IT LEAKED), ALL THE SPARK PLUGS REPLACED (ROUGH IDLE), INSIDE RIGHT DOOR HANDLE ASSIST AND SNAP ON FRONT FLOOR MAT REPLACED, THE COMPUTER REPROGRAMMED (THEY SAID THE FACTORY DID NOT DO IT RIGHT), FUEL PUMP REPLACED (GAS LEAK), SEALS AROUND GAS TANK AND GAS CAP (VAPOR LEAK), AND THE REAR SEALS (WHICH WERE NOT COVERED UNDER MY CHRYSLER EXTENDED WARRANTY). 5. CHRYSLER EXTENDED WARRANTY. NEITHER THE DEALERSHIP NOR CHRYSLER WANTED TO ADDRESS THE BREAK PROBLEM WITHOUT ME PAYING FOR A BREAK SERVICE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10109696February 3, 2005
STRUCTURE:BODY
THE VEHICLE SKIDDED WENT INTO A SPIN AND ROLLED DOWN AN EMBANKMENT WHILE DRIVING AT 45 MPH, ON AN ICY ROAD. THE ROLL BAR BROKE UPON IMPACT. THE CAUSE OF THE ROLL BAR BREAKING HAD NOT BEEN DETERMINED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10108291January 31, 2005
AIR BAGS:FRONTAL
I WAS TRAVELING AT ABOUT 40 MPH WHEN A CAR TURNED LEFT IN FRONT OF ME AND I HIT HIM BROADSIDE. THE AIRBAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10119219November 12, 2004
ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC
2001 JEEP WRANGLER HAS CORROSION IN THE ELECTRICAL BOX, AIR BAG IS CORRODED, PROBLEMS WITH THE WHEEL BEARINGS AND OIL LEAK.*MR ON THE DAY OF PURCHASING THE VEHICLE THERE WAS A BRAKE PROBLEM. THERE WAS A LEAK BEHIND THE PASSENGER SEAT WHICH CAUSED THE CORROSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097975October 29, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
2001 JEEP WRANGLER 52,000 MILES 3YEARS AND 6 MONTH OLD. CYLINDER LOCK-IGNITION LOCK STUCK, STEERING WHEEL LOCK, UNABLE TO TURN ENGINE ON OR UNLOCK STEERING WHEEL. DEALERSHIP REPLACE LOCK CYLINDER AND ALSO REPLACE RECALL IGNITION SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091678September 8, 2004
SUSPENSION:FRONT:STABILIZER BAR
VEHICLE'S FRONT STABILIZER BROKE.*MR WHEN THE CONSUMER READ THE INVOICE, HE NOTICED THAT THE EXACT SAME PART HAD BEEN REPLACED PREVIOUSLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064399April 2, 2004
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT
I BOUGHT MY WRANGLER IN OCTOBER 2000, WHICH WAS A NEW 2001. UP UNTIL THIS YEAR, 2004, I HAVE BEEN LOSING COOLANT FLUID FROM THE RESERVE BOTTLE. THE DEALERSHIP WHICH THE VEHICLE WAS PURCHASED, BILL DELUCA CHRYSLER, PLYMOUTH, JEEP, INC., IN HAVEHILL, MA, TESTED IT RIGHT THROUGH MY WARRANTY EXPIRATION. IT WAS NOT UNTIL I BROKE DOWN IN CT, WHERE ANOTHER JEEP DEALERSHIP, GEORGETOWN JEEP DEALERSHIP, TOLD ME ABOUT A DYE TEST SHOULD BE PERFORMED. WHEN I WENT BACK TO MY ORIGINAL DEALER, I HAD TO ARGUE WITH THEM TO PERFORM THE DYE TEST, BECAUSE THEY WANTED TO PRESSURIZE MY JEEP...AGAIN. WHEN THEY PERFORMED THE DYE TEST THEY FOUND THE HEAD GASKET LEAKING AND TOLD ME I HAD TO PAY FOR IT. EVENTUALLY, THROUGH COMPLAINING THE THIS PROBLEM SHOULD HAVE BEEN FOUND ON MY PREVIOUS VISITS BEFORE MY WARRANTY EXPIRED, THEY DID A "GOOD WILL" JOB. I STILL ENDED UP PAYING A GOOD PORTION. TWO MONTHS LATER MY ENGINE SEIZED AND IT WAS DESCRIBED, FROM DELUCA DEALERSHIP, AS A MAJOR ENGINE FAILURE AND I WOULD REQUIRE A NEW ENGINE. WHEN THEY BROUGHT THE PROBLEM TO THEIR CHYRSLER REP., THE PERSON TOLD THEM I ONLY NEEDED A SHORT BLOCK AND NOT THE FULL ENGINE. THOUGH I WAS TOLD I NEEDED A FULL ENGINE, I WAS ONLY GIVEN A SHORT BLOCK. I ASKED THE DEALERSHIP IF I STILL HAD FULL ENGINE WARRANTY AND I WAS TOLD YES. AS TIME WENT ON, I WAS STILL LOSING COOLANT. I EVENTUALLY MOVED TO ANOTHER STATE. WHEN I BROUGHT IT TO A NEW JEEP DEALERSHIP, GEORGETOWN JEEP, IN NORWALK , CT, THEY COULD NOT FIND ANYTHING AT FIRST. I GAVE THEM THE OKAY TO DISMANTLE MY ENGINE TO LOOK DEEPER. WHAT THEY FOUND WAS A CRACK IN MY ENGINE. THEY TOLD ME IT WAS INSANE I DID NOT RECEIVE A FULL ENGINE. CHRYSLER AND DELUCA REFUSED TO PAY AND I ENDED UP PAYING $2000. I WAS TOLD THIS CRACK WAS THERE FOR QUITE A LONG TIME AND POSSIBLY UPON INCEPTION OF THE VEHICLE. I HAVE WROTE TO CHRYSLER AND THEY STILL REFUSE TO HELP STANDING BY THEIR ORIGINAL WORD. CUSTOMER SERVICE WOULD NOT EVEN HELP ME AFTER REPEATEDLY CALLING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062305March 16, 2004
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION MAKES A RATTLE/CHATTERING SOUND WHILE IN NEUTRAL (CLUTCH MUST BE LEFT OUT TOO). IT ONLY DOES THIS AS THE ENGINE GETS WARM. VEHICLE HAS BEEN LOOKED AT ON MULTIPLE OCCASIONS AT VARIOUS DEALERSHIPS. I HAVE EXPRESSED MY CONCERN THAT THE TRANSMISSION MAY FAIL ONCE OUT OF WARRANTY IF THIS IS NOT REMEDIED. DEALERS ALL SAY THIS IS NORMAL, BUT NEW VENTURE GEAR (TRANSMISSION MANUFACTURER) WHEN CONTACTED SAYS IT WAS NOT DESIGNED TO MAKE THIS NOISE. ONLY SOME VEHICLES WITH THIS TRANSMISSION HAVE THIS PROBLEM, WHICH LEADS ME TO BELIEVE THERE WERE A SERIES OF FAULTY TRANSMISSIONS MADE. THIS IS A POTENTIALLY EXPENSIVE REPAIR AND I DON'T WANT MY WARRANTY TO EXPIRE BEFORE IT FINALLY BREAKS. I FEEL THAT OTHER OWNERS AND I ARE BEING GIVEN THE RUN AROUND DUE TO THE HIGH COST TO DEALERSHIPS IF THEY ADMIT THIS IS A PROBLEM.*AK. IT ALSO HAS POPPED OUT OF REVERSE WHEN PARKED CAUSING THE JEEP TO ROLL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062306March 16, 2004
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION MAKES A RATTLE/CHATTERING SOUND WHILE IN NEUTRAL (CLUTCH MUST BE LEFT OUT TOO). IT ONLY DOES THIS AS THE ENGINE GETS WARM. VEHICLE HAS BEEN LOOKED AT ON MULTIPLE OCCASIONS AT VARIOUS DEALERSHIPS. I HAVE EXPRESSED MY CONCERN THAT THE TRANSMISSION MAY FAIL ONCE OUT OF WARRANTY IF THIS IS NOT REMEDIED. DEALERS ALL SAY THIS IS NORMAL, BUT NEW VENTURE GEAR (TRANSMISSION MANUFACTURER) WHEN CONTACTED SAYS IT WAS NOT DESIGNED TO MAKE THIS NOISE. ONLY SOME VEHICLES WITH THIS TRANSMISSION HAVE THIS PROBLEM, WHICH LEADS ME TO BELIEVE THERE WERE A SERIES OF FAULTY TRANSMISSIONS MADE. THIS IS A POTENTIALLY EXPENSIVE REPAIR AND I DON'T WANT MY WARRANTY TO EXPIRE BEFORE IT FINALLY BREAKS. I FEEL THAT OTHER OWNERS AND I ARE BEING GIVEN THE RUN AROUND DUE TO THE HIGH COST TO DEALERSHIPS IF THEY ADMIT THIS IS A PROBLEM.*AK. IT ALSO HAS POPPED OUT OF REVERSE WHEN PARKED CAUSING THE JEEP TO ROLL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059974February 28, 2004
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DRIVING THROUGH WATER RESULTS IN CHRONIC WATER ACCUMULATION IN VEHICLE (FRONT DRIVER & PASSENGER FLOOR, REAR DRIVER & PASSENGER FLOOR, AND TAILGATE FLOOR). THIS BEGAN THE VERY FIRST TIME I DROVE THROUGH WATER WITH THE VEHICLE. THAT WAS OVER 2 YEARS AGO. SINCE THEN, THIS PROBLEM HAS PLAGUED MY VEHICLE ... OCCURING AT LEAST 3 MAJOR TIMES SINCE THEN. AS A RESULT, I'VE HAD DAMAGE TO WHATEVER HAPPENED TO BE ON THE FLOOR AT THE TIME (BOOKS, CLOTHES, SHOES, WALLET, PURSE). NOT TO MENTION THE SMELL!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050868December 21, 2003
AIR BAGS
AIR BAG DID NOT INFLATE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10046115October 31, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING AT 55 MPH SMELL OF BURNING STYROFOAM PERMEATED THE INTERIOR OF THE VEHICLE. A FEW SECONDS LATER, HEATED STYROFOAM BEGUN TO BE EJECTED FROM DRIVER'S SIDE AIR VENTS. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THEY WERE AWARE OF THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10044215October 17, 2003
SUSPENSION:FRONT
WHILE DRIVING 40 MPH THE FRONT END COLLAPSED .AS A RESULT, DRIVER LOST CONTROL OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042749October 10, 2003
AIR BAGS
WHILE DRIVING AT 35 MPH AIR BAGS DID NOT DEPLOY AFTER HITTING A PHONE POLE. SCARES WERE LEFT ON DRIVER'S FACE AS A RESULT OF THIS INCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10039087September 18, 2003
FUEL SYSTEM, GASOLINE
HI MY COMPLAINT IS THAT WHEN MY VEHICLE IS STARTED THERE IS A STRONG SCENT OF FUEL. THIS SMELL CONTINUES UNTIL THE VEHICLE WARMS UP THEN IT CEASES. I ALSO GET APPROXIMATELY 80 MILES LESS TO THE TANK ON GAS MILEAGE. I HAVE TALKED TO NUMEROUS PERSONS OF WHOM OWN JEEPS, 2000 OR NEWER AND THEY HAD THE SAME PROBLEM. MOST OF THESE WERE NOTICED WHILE STILL UNDER FACTORY WARRANTY, SO THE PROBLEMS WERE SIMPLY FIXED. ESSENTIALLY THEY WERE GIVEN A NEW GAS TANK AND FUEL LINES TO FIX THE PROBLEM. I WOULD JUST LIKE TO PUT OUT THERE THAT THERE IS A STRONG SMELL OF FUEL WHICH COULD LEAD TO A VERY SERIOUS PROBLEM. PLEASE LET ME KNOW IF ANYONE ELSE HAS COMPLAINED OF THIS OR HAD ANY PROBLEMS OF THIS KIND. HAVE A WONDERFUL WEEKEND. KEVIN CHAMPAIGNE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023865June 27, 2003
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH MASTER CYLINDER FAILED AT 12K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018803May 16, 2003
SEAT BELTS, CHILD SEAT:HARNESS/CROTCH BUCKLE
SEAT BELTS DO NOT LOCK PROPERLY RESULTING IN INJURY TO MY TWO CHILDREN. HAS HAPPENED MULTIPLE TIMES. HIT BRAKES HARD AND SEAT BELTS DO NOT RESTRAIN CHILDREN IN CHILD SEATS, CHILD SEATS ARE INSTALLED PROPERLY. I AM NOT COMFORTABLE WITH MY FAMILY IN THIS JEEP. HAVE HEARD MULTIPLE COMPLAINTS FROM OTHER JEEP WRANGLER OWNERS ON THIS MATTER. *NLM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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