Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11194263April 6, 2019
STEERING
THIS VEHICLE WANDERS IN THE LANE LEFT TO RIGHT WHEN DRIVING AT HIGHWAY SPEEDS. WHEN PASSING TRACTOR-TRAILERS IT MOVES FROM SIDE-TO-SIDE CAUSING A DIFFICULT AND PERHAPS DANGEROUS SITUATION. FCA'S SLOW RESPONSE, TESTING AND UPGRADING, ALONG WITH THEIR DEALER'S USE OF THE STANDARD PHRASE: "OPERATING AS DESIGNED" IS ANNOYING AND DANGEROUS, AND I JUST HEARD IT FROM A DEALERSHIP SERVICE ADVISOR TODAY IN GEORGETOWN, TX! LET'S ASSUME THAT HAZARDOUS DRIVING CONDITIONS OF A VEHICLE SHOULD HAVE BEEN NOTICED BY THE POTENTIAL BUYER IN THE TEST DRIVE, AS ANTICIPATED BY THE PHRASE, "OPERATING AS DESIGNED", THE VERY LEAST A CAR MANUFACTURER COULD DO IS TO WARN THE POTENTIAL OWNERS OF A POSSIBLE PROBLEM, SINCE MANY NEW AUTO TEST DRIVES DO NOT INVOLVE VEHICLES TRAVELING 70-80MPH. STEERING ISSUES SHOULD NOT BE TAKEN LIGHTLY BY ANY AUTO MANUFACTURER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193811April 4, 2019
STEERING, SUSPENSION, WHEELS
WHEN HITTING A BUMP - I.E. BRIDGE EXPANSION JOINT - AT HIGHWAY SPEEDS THE VEHICLE'S FRONT WHEELS WENT INTO A SEVERE WOBBLE WHEN REQUIRED AN IMMEDIATE DECELERATION TO ALLEVIATE. NUMEROUS INSTANCES. QUITE SCARY IN HEAVY TRAFFIC, EVEN FOR AN EXPERIENCED DRIVER AND A FORMER GENERAL MANAGER OF A FIVE-STAR CHRYSLER DEALERSHIP!! EXTENSIVE RESEARCH FOUND A NUMBER OF PEOPLE HAVING THIS PROBLEM, YET NO RECALL OR "FIX" FROM FCA HAS EVIDENTLY BEEN FOUND. IN PREVIOUS RESPONSES FROM CORPORATE THEY INDICATE THAT IT IS NOT A SAFETY ISSUE AND I MUST VEHEMENTLY DISAGREE. THE COMMON TERM USED IS "DEATH WOBBLE"!! DO WE NEED TO WAIT UNTIL AN INEXPERIENCED DRIVER OR INNOCENT FELLOW TRAVELER BECOMES A VICTIM?. MY JEEP IS IN THE SHOP NOW AWAITING SOME SORT OF DISPOSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193925April 4, 2019
SERVICE BRAKES, STEERING, WHEELS
I PURCHASED MY 2018 JEEP WRANGLER UNLIMITED JL IN JUNE OF 2018. WITHIN THE FIRST MONTH OF HAVING THE VEHICLE THE PROBLEMS BEGAN. I INITIALLY HAD WINDSHIELD SEALS THAT WERE MISSING SO THE JEEP WOULD FILL UP WITH WATER FROM BEHIND THE DASHBOARD. THE DEALERSHIP SAID THEY "FIXED THE PROBLEM" AND THEN MY WINDSHIELD CRACKED BECAUSE THEY DIDN'T INSTALL PROPERLY, NOW IT IS LEAKING AGAIN BEHIND THE STEERING WHEEL. THIS WILL BE MY 3RD VISIT TO THE DEALERSHIP FOR THIS PROBLEM. THEN THE "DEATH WOBBLE" BEGAN AROUND 8/9,000 MILES, ALMOST CAUSING MULTIPLE ACCIDENTS. MY VEHICLE HAS BEEN IN TWO DEALERSHIPS SINCE OCTOBER 2018 TRYING TO FIX ALL OF THE ISSUES OCCURRING. THE JEEP IS BEING SENT TO THE DEALERSHIP FOR THE 5TH TIME ON APRIL 10, 2019 FOR ONGOING STEERING ISSUES. THE DAMPER (RECALL) IN THE VEHICLE WAS REPLACED 4 TIMES WITHOUT SUCCESS AND THE STEERING CONTINUES TO WORSEN. KEEP IN MIND, THE DAMPER RECALL FIX WAS ONLY AVAILABLE AT MY DEALERSHIP IN JANUARY OF 2019. I NOW HAVE 18,000 MILES ON THE VEHICLE, LOOSE AND WOBBLING STEERING, CAN'T MAINTAIN A LANE WHILE DRIVING, VIBRATION AND WOBBLING WHILE BREAKING, THE EMERGENCY BREAK IS NO LONGER ENGAGING (MANUAL TRANSMISSION), AND JUST PUT IN A COMPLAINT WITH JEEP A FEW WEEKS AGO AFTER LITTLE SUCCESS WITH THE DEALERSHIP. JEEP IS TELLING ME THAT MY UNSAFE, UNSTABLE VEHICLE HAS TOO MANY MILES ON IT TO BUYBACK. I HAVE HAD THE VEHICLE FOR LESS THAN 10 MONTHS AND HAVE NEVER HAD THIS MANY ISSUES WITH ANY OF MY OTHER VEHICLES IN MY LIFE. THE VEHICLE WILL BE GOING BACK TO THE ORIGINAL DEALERSHIP I PURCHASED IT FROM FOR THE 5TH TIME FOR STEERING ISSUES AND 3RD TIME FOR THE WINDSHIELD SEALS, ALONG WITH MANY OTHER ISSUES. I NO LONGER FEEL SAFE IN MY OWN VEHICLE IN WHICH I AM PAYING A HIGH PRICE FOR EVERY MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193528April 3, 2019
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193588April 3, 2019
STEERING
VEHICLE HAS THE TENDENCY TO WANDER DURING HIGHWAY DRIVING. YOU WOULD HAVE TO CONSTANTLY PROVIDE INPUT TO THE STEERING WHICH CAUSES FATIGUE. IT DRIVES AND FEEL LIKE YOU'RE IN A WINDSTORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193683April 3, 2019
STEERING
VIOLENT VIBRATION (DEATH WOBBLE) AT HIGHWAY SPEEDS EXPERIENCED TO STOCK JEEP WRANGLER SAHARA UNLIMITED. OCCURRED WITHIN FIRST 3000 MILES OF OWNERSHIP (NOVEMBER 2018). RETURNED TO JEEP DEALER FOR FIX BUT PROBLEM SEEMS TO HAVE RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193287April 2, 2019
STEERING, SUSPENSION
AT HIGHWAY SPEEDS IF I HIT A BUMP I GET WHAT THOSE IN THE JEEP COMMUNITY CALL A DEATH WOBBLE. I HAVE TO REDUCE MY SPEED TO A DANGEROUSLY SLOW SPEED, ESPECIALLY DURING BUSY MORNING AND AFTERNOON COMMUTES. I HAVE HAD THE STABILIZER REPLACED TWICE, THE 3RD TIME I WENT IN THE SERVICE GROUP SAID THEY COULDN'T REPLICATED SO THEY CAN'T DO ANYTHING ANY CAR THAT HAS SOMETHING CALLED A DEATH WOBBLE SHOULD NOT BE ON THE ROAD. ITS ABSOLUTELY REDICULOUS THAT THIS IS A THING. I AM IN A 9 MONTH OLD CAR, 12K MILES, THIS SHOULD NOT BE HAPPENING TODAY WAS THE LAST STRAW - CAR DRIVING NEXT TO ME ON HIGHWAY, AS I WAS DEALING WITH THE PROBLEM OPENED HIS WINDOW AND YELLED THAT MY TIRE WAS SHAKING. THIS NEEDS TO BE ADDRESSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193299April 2, 2019
SERVICE BRAKES, STEERING, SUSPENSION
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193301April 2, 2019
STEERING
AT 3800 MILES MY VEHICLE EXPERIENCED VIOLENT STEERING WHEEL VIBRATION. THE DEALERSHIP REPLACED THE STEERING DAMPER. WITHIN WEEKS IT STARTED TO OCCUR AGAIN. I OPENED A CASE WITH CHRYSLER AND THE DEALERSHIP AND IT APPEARS THE FIX IS REPLACING IT WITH ANOTHER AFTERMARKET STEERING DAMPER THAT ISN'T AVAILABLE TILL JULY. THE FREQUENCY AND SEVERITY OF THE WOBBLE IS INCREASING. THIS MORNING ON A 20 MINUTE COMMUTE IT OCCURRED TWICE. ONCE AT 70MPH AND THEN ONCE AT 58MPH EXITING THE HIGHWAY. TURNING THE WHEEL TO GET OF THE EXIT WAS DIFFICULT AND THE VIBRATION CONTINUED UNTIL I GOT THE CAR DOWN TO 30MPH. I CALL CHRYSLER AGAIN TELLING THEM I'M ACTUALLY SCARED NOW TO DRIVE MY VEHICLE ON THE HIGHWAY AND AT THIS RATE AM RISK FOR AN ACCIDENT AND CAN'T WAIT TILL JULY FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193506April 2, 2019
SERVICE BRAKES, STEERING, SUSPENSION
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192881April 1, 2019
STEERING
STEERING LOCKS UP WHEN TRAVELING AT SPEEDS ABOVE 60 MPH. I AM UNABLE TO TURN AND HAVE ALMOST BEEN FORCED OFF THE ROAD ON MULTIPLE OCCASIONS WHEN THE HIGHWAY CURVES, AND I CANNOT TURN TO MEET IT. STEERING ABILITIES RETURN WHEN I LET UP OFF THE ACCELERATOR AND SPEED DROPS BACK UNDER 50MPH. ISSUE IS INTERMITTENT MOST OF THE TIME, BUT IS COMPLETELY CONSISTENT WHEN TEMPERATURES DROP BELOW 40 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193044April 1, 2019
STEERING
BOUGHT JEEP WRANGLER JL NEW JUNE 2018. BEGINNING END OF DECEMBER 2018, NOTICED SIGNIFICANT SHIMMY IN THE STEERING WHEEL AT FREEWAY SPEEDS AFTER HITTING A SMALL BUMP. HAD TO SLOW DOWN TO 40 MPH TO STOP THE SHIMMY. HAVE BROUGHT THE VEHICLE IN THREE TIMES TO THE DEALERSHIP. REPLACED THE STEERING STABILIZER. THIS HAS NOT HELPED THE PROBLEM. JEEP CONTINUES TO HAVE SIGNIFICANT WOBBLE AFTER HITTING BUMPS AT FREEWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193101April 1, 2019
STEERING, SUSPENSION
WHEN DRIVING AT HIGHWAY SPEED HIT BUMP MY TRUCK SHAKES VIOLENTLY THAT I HAVE TO SLAM BREAKS JUST TO GET TRUNK UNDER CONTROL THIS IS KNOWN IN THE JEEP FORUMS AS THE DEATH SHAKE THE STEERING WHEEL SHAKE ALONG WITH ENTIRE TRUCK .I HAVE HAD MY WRANGLER SERVICED TWICE ALREADY AND THEY PUT IN STEERING DAMPER IN THE FIRST TIME AND 1 MONTH LATER IT WAS DOING IT AGAIN THEN I BROUGHT IT BACK AND THEY REPLACED IT AGAIN THE DAMPER WAS BAD FROM FACTORY NOT EVEN A WEEK LATER ITS DOING IT AGAIN,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193102April 1, 2019
STEERING
AT SPEEDS OF 60 MILES PER HOUR AND GREATER, WHEN VEHICLE HITS A BUMP IN THE ROAD THE ENTIRE FRONT END VIOLENTLY VIBRATES CAUSING LOSS OF STEERING CONTROL. VERY DIFFICULT TO STEER HOWEVER RESOLVES ITSELF AFTER HITTING ANOTHER BUMP, SLOWING DOWN OR AFTER A MINUTE OR SO. THIS OCCURS ON HIGH WAY DRIVING AND IT IS VERY DIFFICULTY TO SLOW DOWN. FIRST NOTICED EARLY AUGUST 2018 AND STILL PERSISTS TODAY. BEEN TO DEALER TWICE AND THEY FOUND NOTHING THE FIRST TIME SECOND TIME THEY SAY IT IS A STEERING DAMPER THAT HAS AIR BUBBLES IN IT. THEY HAVE NOT CORRECTED THE PROBLEM AND IT IS GETTING WORSE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192721March 31, 2019
STEERING, SUSPENSION, WHEELS
IF I RUN OVER A BRIDGE EXPANSION JOINT OR BUMP IN THE ROAD AT HIGHWAY SPEEDS THE FRONT SUSPENSION WILL START SHAKING AND MY STEERING WHEEL WILL FEEL COMPLETELY LOOSE. SOMETIMES IT CORRECTS ITSELF AND OTHER TIMES IT IS SUCH A VIOLENT SHAKE YOU HAVE TO REDUCE YOUR SPEED DOWN TO 40 MPH OR LESS UNTIL IT STOPS. ONE INCIDENT WAS WHEN I WAS EXITING THE HIGHWAY AND AS I WAS MERGING IN I HIT A COUPLE OF BUMPS IN THE ROAD. IT STARTED TO SHAKE SO VIOLENTLY THAT I THOUGHT I WAS GOING TO LOOSE CONTROL. THANKFULLY I WAS ONLY DOING 35 TO 40 MPH. IT WAS SO BAD THE PERSON BESIDE ME SLAMMED ON THEIR BRAKES. I HAD TO SLOW DOWN TO 15 MPH BEFORE IT STOPPED. THEN IT WAS LIKE NOTHING EVER HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192803March 31, 2019
STEERING, SUSPENSION
I HAVE A 2018 JEEP WRANGLER SPORT UNLIMITED WITH 7,000 MILES. I HAVE BEEN EXPERIENCING A VIOLENT SHAKING WHEN HITTING A SLIGHT BUMP IN A ROAD TRAVELING ANYWHERE FROM 45-70 MPH. THE VIOLENT SHAKING HAS BEEN SO BAD THAT I HAVE HAD TO PULL OVER SEVERAL TIMES ON THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO THE DEALER 5 TIMES FOR THE ISSUE. REPAIRS WERE MADE AND EVENTUALLY THE STEERING DAMPNER WAS REPLACED. MY DEALER IS NOW IN THE PROCESS OF ORDERING AN AFTERMARKET PART TO REPLACE THE ORIGINAL BUT THAT PIECE IS ON BACKORDER FOR SEVERAL WEEKS. THE VIOLENT SHAKING CONTINUES AND I FEEL THAT IT IS GETTING WORSE AND IS A SAFETY CONCERN IN MY OPINION AS THIS CONTINUES TO HAPPEN ON THE HIGHWAY WHILE TRAVELING THE SPEED LIMIT AT 60+ MPH. I HONESTLY DO NOT FEEL SAFE TRAVELING WITH MY YOUNG CHILDREN AND DON'T FEEL COMFORTABLE WITH THE PROCESS MY DEALERSHIP IS TAKING OR THAT THE "FIX" THEY HAVE PLANNED WILL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192448March 29, 2019
STEERING, SUSPENSION, WHEELS
I HAVE BROUGHT MY VEHICLE TO THE DEALERSHIP TWO TIMES FOR THE DEATH WOBBLE. ON HIGHWAYS, GOING 55+ IF MY CAR HITS AN UNEVEN SURFACE OR BUMP, THE CAR SHAKES UNCONTROLLABLY UNTIL I REDUCE MY SPEED. IT DOESN'T HAPPEN EVERY TIME, BUT NOTICED ITS WHEN MY FOOT IS STILL ON THE GAS UPON HITTING THESE BUMPS. HORRIFYING - ESPECIALLY DRIVING WITH CHILDREN. PEOPLE DRIVING NEXT TO ME COULD SEE THE CAR DOING THIS AT ONE POINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192449March 29, 2019
STEERING, SUSPENSION, WHEELS
I HAVE BROUGHT MY VEHICLE TO THE DEALERSHIP TWO TIMES FOR THE DEATH WOBBLE. ON HIGHWAYS, GOING 55+ IF MY CAR HITS AN UNEVEN SURFACE OR BUMP, THE CAR SHAKES UNCONTROLLABLY UNTIL I REDUCE MY SPEED. IT DOESN'T HAPPEN EVERY TIME, BUT NOTICED ITS WHEN MY FOOT IS STILL ON THE GAS UPON HITTING THESE BUMPS. HORRIFYING - ESPECIALLY DRIVING WITH CHILDREN. PEOPLE DRIVING NEXT TO ME COULD SEE THE CAR DOING THIS AT ONE POINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192203March 28, 2019
STEERING, SUSPENSION
VIOLENT SHAKING OF THE ENTIRE VEHICLE WHEN HITTING A BUMP AT HIGHWAY SPEED (72MPH) SHAKING IS SO VIOLENT THAT HOLDING ONTO THE STEERING WHEEL IS NEAR IMPOSSIBLE. TO CORRECT THE ISSUE THE VEHICLE BRAKES MUST BE APPLIED WITH FORCE TO SLOW THE VEHICLE BY 30MPH OR MORE WITHIN SECONDS, RISKING A REAR END COLLISION AT HIGHWAY SPEED. THIS VEHICLE HAS NO MODIFICATIONS, ALL PARTS AND ACCESSORIES ARE FACTORY INSTALLED AND MAINTAINED. DEALERSHIP HAS REPLACED THE STEERING DAMPENER WITH ISSUE CONTINUING. THIS ISSUE HAS BEEN OCCURRING OFF AND ON SINCE APPROXIMATELY 10K MILES OF USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192028March 27, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TRYING TO AVOID A LARGE DIRT CLUMP LEFT IN THE ROAD BY THE ROAD MAINTENENCE CREW I SWERVED TO THE LEFT AT 35 MILES AN HOUR AND THE ESM/ESC LIGHT CAME ON AND THE JEEP TOOK OVER THE CAR I COULD NOT APPLY THE BRAKES OR CONTROL THE STEERING THE SPEED DID NOT DEMINISH AND THE VEHICLE CROSSED AN INTERSECTION ROLLING UP AN EMBANKMENT SO THAT THE FRONT OF THE JEEP WENT IN THE AIR AND CAME DOWN HARD CAUSING THE FRAME TO BREAK AND THE FRONT AXLE TO BEND. IF I COULD HAVE AT LEAST BEEN ABLE TO CONTROL THE STEERING I COULD HAVE TURNED IN THE DIRECTION I HAD INTENDED TO GO THIS COULD HAVE BEEN AVOIDED. JEEP IS NOW TRYING TO FIX THE CONTROL SYSTEM AFTER THE DAMAGE WAS REPAIRED. THE LIGHT REMAINED ON EVEN AFTER THE JEEP STOPPED. I SEE OTHERS HAVE HAD TROUBLE WITH THIS SYSTEM. I HAD A 2012 RUBICON THAT HAD TROUBLE WITH THIS SYSTEM AND TOOK IT TO THE DEALER NUMEROUS TIMES AND THEY COULD NOT FIND THE PROBLEM SO I TRADED OFF FOR ANOTHER VEHICLE. THIS ALSO CAUSE ME A BROKEN BACK. THE SEAT BELT WAS DEPLOYED AND THE AIR BAGS DID NOT DEPLOY.I WAS ON A COUNTY ROAD AND WAS GOING TO TURN LEFT ONTO ANOTHER COUNTY ROAD BUT COULD NOT TURN THE WHEEL.THESE ROADS ARE DIRT AND WERE JUST GRADED LEAVING LOOSE DIRT AND ICE WHICH WERE NOT THERE WHEN I HAD TRAVELED THIS ROAD ABOUT 2 HOURS EARLIER. I WAS IN TWO WHEEL DRIVE AND HAVE FOUNT BLOGS WHERE OTHERS HAVE HAD THIS PROBLEM AND THAT YOU SHOULD TURN THE SYSTEM OFF ON DIRT ROADS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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