Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11210688May 29, 2019
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDES. THE VEHICLE WAS TAKEN TO LARRY ROESCH CHRYSLER JEEP DODGE RAM (200 W GRAND AVE, ELMHURST, IL 60126, (630) 333-9121) WHERE IT WAS DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210110May 27, 2019
STEERING
STEERING WANDERS TERRIBLY SINCE THE DAY I BROUGHT IT HOME. BEEN BACK TO DEALER 2X AND CONTACTED FCA 2X. DEALER RECOMMENDED ADDING DUAL STEERING STABILIZER SO I DID- NO DIFFERENCE. I HAVE CHANGED THE DRAG LINK - NO DIFFERENCE. YOU SIMPLY CANNOT STAY IN YOUR LANE WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210061May 26, 2019
STEERING
THE VEHICLE WILL UNEXPECTEDLY PULL TO THE LEFT WHILE DRIVING AT HIGHWAY SPEEDS. THIS OCCURS AFTER A FEW MINUTES OF HIGHWAY DRIVING AND WILL WORSEN THE LONGER THE VEHICLE IS DRIVEN. I HAVE DEMONSTRATED THIS TO MULTIPLE DEALERSHIP SERVICE ADVISERS AND ALL ATTEMPTS TO FIX THE ISSUE HAVE NOT WORKED. THE LAST ATTEMPT A FIX BY A DIFFERENT DEALERSHIP I WAS TOLD CHRYSLER DOES NOT HAVE A FIX FOR THIS AT THIS TIME. I BELIEVE THIS HAS THE POTENTIAL TO CAUSE AN ACCIDENT ESPECIALLY IN POOR ROAD CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209996May 25, 2019
POWER TRAIN
LOOSING COMMUNICATION WITH BODY CONTROL MODULE CODE U0141 . STARTED HAPPENING AT 4300 MILES. DRIVE AROUND 25 MILES AT 70 TO 75 AND ALL GAUGES FLASH AND CYCLE. TRANSMISSION GOES INTO LIMP MODE. AND IF YOU SHUT IT OFF IT WON'T START OR CRANK OVER UNTIL IT COOLS OFF. TOOK IN TO DEALER FOR WTY REPAIR, THEY REPLACED THE FUSE BOX , BUT THAT DIDN'T FIX IT. THEY TRIED AGAIN AND GIVE UP ON IT. SAID LIGHT BAR AND WINCH VOIDED THE WTY. WHICH BOTH CONNECT AT BATTERY AND WINCH HAS NEVER BEEN USED AND LIGHT BAR VERY SELDOM. IT HAS 8300 MILES ON IT NOW IT MAY GO 2 MONTHS AND BE FINE OR IT MAY DO IT 3 TIMES IN ONE DAY. LAST TIME IN SHOP WAS 2/27/19 THEY HAD IT FOR 10 DAYS THAT'S WHEN THEY DECIDED IT WAS ACCESSORIES AND NO WTY. IT WENT ALMOST 2000 MILES NOT ACTING UP UNTIL TODAY 5/25/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210002May 25, 2019
STEERING
THE 2018 JEEP WRANGLER UNLIMITED JL HAS AN ISSUE WITH "LOOSE STEERING" OR " OVER CORRECTING". WHEN TRYING TO KEEP THE JEEP IN A STRAIGHT LINE IT TENDS TO "DRIFT". CAUSING THE DRIVER TO CONSTANTLY MOVE THE STEERING WHEEL. IT IS WORSE IN AREAS WITH HILLS OR ROADS WITH MANY TURNS. DRIVING DOWN THE HIGHWAY IN SPEEDS IN EXCESS OF 40 MPH POSES AN ISSUE WHEN GOING AROUND A CURVE. IF THE DRIVER TURNS THE WHEEL EVEN THE SLIGHTEST BIT TOO CLOSE YOU CAN END UP IN A WALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209339May 22, 2019
STEERING
THE JEEP WANDERS ALL OF THE ROAD AND IS IMPOSSIBLE TO KEEP IT GOING IN A STRAIGHT LINE. HIGHWAY SPEEDS ARE WHEN ITS THE WORST. YOU WEAR YOURSELF OUT TRYING TO CONSTANTLY CORRECT THE STEERING. VERY UNEASY FEELING. TOWING A SMALL TRAILER IS AN EVEN MORE DIFFICULT FEAT, AND FEELS LIKE A CRASH IS JUST AROUND THE CORNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208919May 21, 2019
STEERING
DEATH WOBBLE, AROUND 70MPH A BUMP CAN CAUSE VIOLENT SHAKING OF THE STEERING WHEEL. ONLY STOPS WHEN YOU SLOW DOWN TO 40MPH OR LESS, MAKING IT VERY DANGEROUS WHEN YOU ARE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208173May 17, 2019
STEERING, SUSPENSION
WHILE TRAVELING ON THE FREEWAY AT SPEEDS FROM 65-75 MY JEEP WILL START TO 'DEATH WOBBLE' WHEN YOU HIT A BUMP OR UNEVEN SPOT ON THE ROAD REQUIRING ME TO DECELERATE OR COME TO A COMPLETE STOP. MY VEHICLE HAS BEEN BACK TO THE DEALER 5 TIMES SINCE MY PURCHASE IN NOV OF 2018. FIVE DIFFERENT THINGS HAVE BEEN REPLACED AND ONE OF THE DAMPENERS HAS BEEN REPLACED TWICE NOW. IT'S BEEN AT THE DEALER FOR 3 WEEKS STRAIGHT NOW. CHRYSLER SAYS THAT THERE IS NOTHING THAT THEY CAN DO AT THIS TIME AND REFERRED ME BACK TO THE DEALER, THE DEALER SUGGESTED I GET AN ATTORNEY SPECIALIZING IN THE LEMON LAW. I HAVE DONE SO AND ALSO WILL BE TALKING TO THE FEDERAL TRADE COMMISSION. SO FAR I HAVE LOST A DAYS WORK AND FIVE 30 MILE TRIPS TO AND FROM THE DEALERSHIP ONLY TO FIND OUT THAT THE PROBLEM STILL PERSISTS. IT'S VERY DANGEROUS TO DRIVE. THE DEALERSHIP SAID THAT THE NEW ONES WILL SOMETIMES HAVE A LITTLE 'WIGGLE' TO THEM AT TIMES AND I INFORMED HIM THAT IF I HAD KNOW THIS I WOULD NOT HAVE BOUGHT IT HAD I KNOW THIS. I AM VERY UPSET WITH CHRYSLER AT THE MOMENT . I HAVE NEVER HAD A PROBLEM OUT OF MY 2015 JEEP WRANGLER SAHARA UNLIMITED OR MY 2009 JEEP ALI WRY. I AM VERY DISAPPOINTED IN JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208178May 17, 2019
ELECTRICAL SYSTEM
RANDOM TIMES VEHICLE WON'T START,EVERYTHING TURNS ON BUT ENGINE WON'T TURN OVER. WILL EVENTUALLY START AFTER SOMETIME. HAPPENS AFTER DRIVING VEHICLE AND PARKING IT. HAVE READ ONLINE THAT THIS IS HAPPENING TO OTHERS. SO FAR HAS HAPPENED 4 TIMES IN ABOUT A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207653May 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
STEERING WHEEL GOT LOCKED IN PLACE GOING AT HIGH SPEEDS ON FREEWAY. HAS HAPPENED ABOUT 3 TIMES NOW. FIRST TIME THIS HAPPENED VEHICLE WAS GOING ABOUT 65 MPH ON A CURVE. ALSO, HAS EXCESSIVE SWERVING WHEN VEHICLE IS ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207383May 13, 2019
STEERING
LOOSE STEERING PLAY IN WHEEL ALWAYS CORRECTING TO STAY ON ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207148May 13, 2019
STEERING
STEERING WHEEL PROBLEMS. CAR HAD LESS THAN 200 MILES IS HARD TO STAY IN STRAIGHT LINE. TOO MUCH AND EXCESSIVE STEERING. DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207058May 12, 2019
STEERING, SUSPENSION
VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 45 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP, NOT FIXED, THEY SEEMED LIKE THEY DIDN'T WANT TO DEAL WITH THE ISSUE AND THEY ARE AWARE OF THIS ISSUE ON OTHER NEW JEEPS. THIS ISSUE HAS BEEN ONGOING SINCE I BOUGHT THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206973May 11, 2019
STEERING
AT 60-65 MPH ON TWO LANE ROAD I HAVE TO PUT CONSTANT INPUT INTO THE STEERING TO KEEP THE CAR TRACKING IN THE LANE. THE PLAY IN THE STEERING IS EXCESSIVE. I HAVE HAD THE VEHICLE IN SERVICE 3 TIMES BUT IT HAS NOT BEEN REPAIRED. I WAS INFORMED ON MY LAST SERVICE SPOT. THAT THEY WERE AWARE OF A PROBLEM BUT HAD NO SOLUTION AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206867May 10, 2019
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL HAD BEEN LOOSE AND UNRESPONSIVE. THE DEALER CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE MAUMEE, OH 43537, (419) 893-0241) INDICATED THAT THE SAFETY PROBLEM WAS A KNOWN ISSUE FROM THE MANUFACTURER BUT THAT A PERMANENT REMEDY HAD NOT BEEN DETERMINED. THE DEALER REPLACED THE STEERING DAMPER HOWEVER, THE FAILURE RECURRED AND THE SECOND REPAIR WAS TO REPLACE THE STEERING GEAR BOX, THEY UPDATED THE TRAC BAR AND REALIGNED THE VEHICLE BUT THE UNSTABLE STEERING CONDITION CONTINUED. A DISTRICT MGR. AND THE SERVICE CENTER MGR. TEST DROVE THE VEHICLE, PROVIDED NO TECHNICAL GUIDANCE AS THE DISCRETION WAS FROM THE MANUFACTURER TO DETERMINE A REMEDY. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, HAD ISSUED A RECALL CAMPAIGN FOR NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING) HOWEVER THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE RECALL BECAUSE IT WAS EXCLUDED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE 245.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206377May 9, 2019
STEERING, SUSPENSION
VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 60 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP FOR MORE THAN 40 DAYS TOTAL FOR BACKORDERED PARTS AND REPAIRS. WRANGLER PICKED UP TODAY AFTER 3RD VISIT. STEERING DAMPER REPLACED FOR 2ND TIME. DRIVER SIDE SHOCK ABSORBER REPLACED. VIOLENT SHAKING HAS BEEN RESOLVED SO FAR. BUT LOOSE AND INDIRECT STEERING IS STILL PRESENT. VIDEOS AVAILABLE UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206394May 9, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ISSUE WITH THE UCONNECT OPERATING SYSTEM. SYSTEM CONTINUALLY FREEZES AND FAILS TO RESPOND WHILE DRIVING. BACKUP CAMERA FREEZES AND AT TIMES DOES NOT TURN ON WHEN BACKING. APPLE CAR PLAY AND ANDROID AUTO MALFUNCTIONS. THE CALLS STAY CONNECTED BUT DROP FROM THE IN-CAR AUDIO BACK TO THE PHONE FORCING YOU TO UNPLUG AND THEN PLUG BACK IN THE PHONE WHILE DRIVING. SYSTEM OPERATES MOST OF THE CARS ELECTRICAL FUNCTIONS. BEEN IN FOR SERVICE 3 TIMES AND HAVE SHOWN PROOF OF MALFUNCTION AND CHRYSLER AND DEALER REFUSE TO REPLACE UNIT. CHRYSLER SAYS THE PHONES AND CARRIERS ARE THE ISSUE. SYSTEM FAILS WITH BOTH IPHONE 7 ON VERIZON AND SAMSUNG NOTE 8 ON T-MOBILE. IT IS ILLEGAL TO OPERATE A MOTOR VEHICLE IN GEORGIA AND USE YOUR CELL PHONE AT THE SAME TIME AND THE SYSTEM FAILURE PUTS YOU AT RISK WHEN YOU ARE REQUIRED TO UNCONNECT AND RECONNECT PHONE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206440May 9, 2019
STEERING
WHILE AT HIGHWAY SPEEDS, THE STEERING WOBBLES ON BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206451May 9, 2019
STEERING
WHILE DRIVING THE STEERING IS LOOSE, THE VEHICLE WANDERS AND IS DIFFICULT TO MAINTAIN MY LANE AT HIGHWAY SPEEDS. IT HAS BEEN TO THE DEALER 5 TIMES FOR THIS ISSUE.THEY HAVE COMPLETED THE TSB CONCERNING THE ISSUE AND IT HAS NOT REPAIRED THE PROBLEM. THIS NEEDS TO BE INVESTIGATED AND REPAIRED BEFORE SOMEONE IS HURT OR KILLED BECAUSE OF IT. MY VEHICLE IS CURRENTLY PARKED BECAUSE MY WIFE IS AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206593May 9, 2019
ELECTRICAL SYSTEM
VEHICLE WON'T START. ISSUE STARTED ON 5/6/2019 WHEN I GET TO MY WORK PARK THE CAR AND AT THE TIME TO GO HOME CAR DIDN'T START. VEHICLE WAS COMPLETELY STOPPED WITH TRANSMISSION IN P, DOORS CLOSED, PUSHED THE BRAKE PEDAL AND THE START BUTTON AND NOT START. ALL DASHBOARD LIGHTS ARE ON I'M ABLE TO TURN THE LIGHTS ON, FOG LIGHTS AND STEREO. I HAVE REPLACED THE BATTERY OF THE KEY TO ELIMINATE THAT VARIABLE IT DIDN'T WORK. TRIED TO START IT WITH THE NOSE OF THE KEY AT THE START BUTTON, NOT WORK. I LEFT THE VEHICLE AND DRIVE AWAY FROM IT LIKE 1-MILE DISTANCE CAME BACK AND THE VEHICLE STARTED. THIS ISSUE KEEPS HAPPENING EVERY SINGLE DAY, IN THE MORNING, AFTER WORK, ANY TIME. AND TODAY 5/9/19 THE CHECK ENGINE LIGHT TURNED ON. VEHICLE WON'T START RANDOMLY. NEED A SOLUTION ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler