Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11252181August 29, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I DO NOT KNOW THE EXACT CAUSE, BUT THE VEHICLE HAS EXTREMELY LOOSE STEERING AND WANDERS ALL OVER THE LANE WHILE DRIVING AT ALL SPEEDS. VERY DIFFICULT TO CONTROL VEHICLE WHICH MAKES IT EXTREMELY UNSAFE TO DRIVE AT HIGHER SPEEDS. COMBINE THE TWO WITH A BUMP IN THE ROAD, AND THE VEHICLE JUMPS TO THE SIDE. LOOSE STEERING IS EASILY NOTICED WHILE THE VEHICLE IS TURNED OFF AND PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251973August 28, 2019
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING), THE STEERING BECAME OUT OF CONTROL WHILE DRIVING APPROXIMATELY 40 MPH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SNETHKAMP CHRYSLER DODGE JEEP RAM (313-429-0013, LOCATED AT 11600 TELEGRAPH RD, REDFORD, MI 48239) WHERE THE RECALL REPAIR WAS PERFORMED BY REPLACING THE STEERING DAMPER. THE CONTACT REQUESTED THAT THE NEW PART BE REPLACED WITH THE ORIGINAL STEERING DAMPER. THE CONTACT STATED THAT THE VEHICLE DROVE BETTER AFTER THE NEW PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246252August 24, 2019
STEERING, SUSPENSION
DEATH WOBBLE AT 70MPH. EXPERIENCED IT 4 TIMES IN 30 MILE STRETCH OF INTERSTATE 40. VEHICLE IS STOCK. HAS BEEN TAKEN TO THE SHOP ONCE FOR ISSUE. APPEARED TO BE BETTER UNTIL TODAY. IT WAS SCARY. WITH EXTREME VIBRATION/SHAKING. DID NOT FEEL SAFE TO DRIVE. ESPECIALLY WITH MY FAMILY IN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246251August 24, 2019
STEERING, SUSPENSION
I HAVE OWNED SEVERAL JEEPS OVER THE LAST 15 YEARS AND THIS PARTICULAR EVENT WAS THE WORST THAT I HAVE EVER ENCOUNTERED AND WAS ONGOING. WE WE TRAVELING ON DRY SMOOTH ASPHALT PAVEMENT ON HIGHWAY 82 10 MILES EAST OF BASALT CO AT APX. 750 PM WITH OUTDOOR TEMPERATURE OF 67* HEADING TO ASPEN AT APX 55 MPH. ALL STOCK NO ADD ON'S ON THIS VEHICLE. ALL OF THE SUDDEN THE ENTIRE STEERING WHEEL STARTED TO SHAKE AND RATTLE SO HARD THAT I HAD NO TIME TO PULL OVER AND HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. THE WOBBLING WOULD NOT STOP UNTIL WE REACHED 15 MILES PER HOUR. STARTED TO HEAD TO ASPEN AGAIN AND IN ANOTHER 3 MINUTES THE SAME WOBBLING, VIOLENT SHAKING STARTED AGAIN AT APX. 50-60 MPH. THERE MAY HAVE BEEN A SMALL INDENTATION IN THE PAVEMENT. THIS WAS SO UPSETTING FOR MY AUNT, THAT SHE REFUSED TO GET BACK IN MY JEEP AND ALSO REFUSED TO DRIVE BACK TO TEXAS AFTER THIS EXPERIENCE. WHEN DRIVING BACK TO TEXAS, EVERY TIME I HIT THE SMALLEST HOLE I WOULD SLOW DOWN WITH ANTICIPATION THAT THE WOBBLE WOULD START AGAIN. I DROVE 55 MPH ALL THE WAY BACK SO THAT I WOULD FEEL MORE COMFORTABLE IF IT OCCURRED AGAIN. THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND FIXED. WHEN A PASSENGER REFUSES TO RIDE IN A VEHICLE AFTER EXPERIENCING THIS FIRST HAND IT PUTS A BURDEN ON THE FAMILY AND THE JOY OF OWNING A CAR. I DO HAVE A DASH CAM VIDEO IF NEEDED THAT I WILL KEEP ON FILE. THIS IS THE 5TH TIME THIS HAS HAPPENED 3 TIMES BEFORE AUGUST AND TWICE IN AUGUST, MY JEEP WAS JUST SERVICED AND INSPECTED ON AUGUST 15 2019. I HAVE BROUGHT THIS TO THE DEALERS ATTENTION AND THEY ARE NOT AWARE OF ANY PERMANENT FIXES. THIS ALMOST CAUSED US TO BE REAR ENDED ON THE HIGHWAY AT NIGHT ON A BLIND CURVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243849August 14, 2019
STEERING, SUSPENSION
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN TERRIFYING VIBRATIONS AT APPROXIMATELY THE 10,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY. JEEP WAS TAKEN TO JEEP DEALERSHIP IN ARCHBOLD OHIO WHERE IT WAS SUPPOSED TO HAVE BEEN FIXED BUT THE ISSUE REMAINS TO THIS DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243867August 14, 2019
POWER TRAIN, STEERING, UNKNOWN OR OTHER
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243682August 13, 2019
ELECTRICAL SYSTEM
REAR WINDOW DEFOGGER HAS SHORT CIRCUITED, VEHICLE WAS DROPPED OFF ON JULY 02, 2019 AND PICKED UP ON AUGUST 13, 2019 WITH NOTHING DONE FOR ISSUE. JEEP HAS SB 08-037-19 ISSUED AGAINST THE PROBLEM BUT NO ACTION HWAS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243813August 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243412August 12, 2019
STEERING, SUSPENSION
VEHICLE HAS SHAKING IN THE STEERING WHEEL WHILE DRIVING AT HIGHWAY SPEEDS ESPECIALLY WHEN THERE IS AN IMPERFECTION IN THE ROAD WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242934August 10, 2019
STEERING, SUSPENSION
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242933August 10, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, STEERING
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241869August 5, 2019
SUSPENSION
I BOUGHT A BRAND NEW CAR JEEP WRANGLER 2018 JL. WHEN I WAS DRIVING THE CAR STARTED SHAKING THIS WAS HAPPENING MORE CONSTANTLY.. I ALMOST HAD AN ACCIDENT WITH MY CHILD. I TOOK THE CAR WITH A DEALER AND THEY SAID THAT HAS MISSING DAMPERS...IT HAD LESS WAS THEN 2K MILLAGE. HOW IS THIS POSSIBLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240794July 31, 2019
STEERING
I HAVE HAD NUMEROUS ISSUE WITH BEING ABLE TO STEER THE VEHICLE STRAIT. THE JEEP IS ALL OVER THE PLACE. I HAD TO HOLD THE WHEEL AT A ANGLE FOR THE JEEP TO STEER STRAIT. I WAS HEARING A LOUD CLUNKING NOISE WHEN DRIVING AT LOW SPEEDS MAYBE 10-15MPH AND WAS TOLD THE REAR DIFFERENTIAL HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240525July 30, 2019
STEERING
CONTACT PURCHASED THE VEHICLE ON 7/1/2019. THE STEERING WAS WONDERING ON THE DRIVE HOME FROM THE DEALERSHIP. WE ACTUALLY DID NOT GET TO TEST DRIVE THE CAR WE PURCHASED AS THEY WERE CLEANING IT SO WE TEST DROVE ANOTHER VEHICLE. I TOOK THE VEHICLE TO THE NORMANDIN IN SAN JOSE BECAUSE MY EXPERIENCE WITH SOUTH COUNTY GILROY WAS SO BAD, I WILL NEVER GO THERE AGAIN. NORMANDIN MADE AN APPOINTMENT FOR ME TO COME IN ON THE 10TH OF JULY TO GET THE ENGINE START STOP SYSTEM FIXED AND TAKE A LOOK AT THE STEERING. TURNS OUT THAT THE VEHICLE WAS SOLD TO US WITH A RECALL IN PLACE THAT THE DEALER DID NOT MENTION AND SHOULD NOT HAVE SOLD THE VEHICLE. STEERING WANDERS SO JEEP REPLACES TRACK BAR AND STEERING STABILIZER. PARTS CAME IN AND APPOINTMENT WAS SCHEDULED FOR 7/23 FOR NEW PARTS TO BE INSTALLED. JEEP SEEM TO WANDER LESS BUT WAS STILL DID NOT DRIVE AS GOOD AS MY JK. 7/29 I WAS DRIVING JEEP ON FREEWAY AROUND 60 MPH AND I STARTED TO EXPERIENCE THE STEERING WHEEL SHIMMER/ DEATH WOBBLE. EVERY TIME I CROSSED A JOINT ON THE FREEWAY, THE STEERING WHEEL WOULD SHAKE PRETTY VIOLENTLY FOR ABOUT 2-3 SECONDS BEFORE IT MELLOWED OUT. THIS HAPPENED ABOUT 8X DRIVING ABOUT 16 MILES DOWN THE HIGHWAY. THE JEEP WAS DROPPED OFF AT THE DEALER AUGUST 1ST FOR THEM TO EVALUATE IT AND I WAS TOLD IT COULD COST ME $100 AN HOUR FOR THE EVALUATION. I AM CURRENTLY DRIVING A RENTAL*DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240539July 30, 2019
STRUCTURE:BODY
THE REDESIGN OF THE 2018 JEEP WRANGLER (JL) INCLUDES AN UNSAFE DESIGN OF THE FREEDOM TOP. WHEN THE FRONT FREEDOM PANELS ARE REMOVED, THE EDGES OF THE BACK PANEL EXTEND ACROSS THE FRONT OF THE SOUND BAR AND ARE NOT FINISHED WITH ANY TRIM, WHICH LEAVES A SHARP EXPOSED FIBERGLASS EDGE TO DRIVERS AND PASSENGERS INSIDE THE VEHICLE. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WITH THE FRONT FREEDOM PANELS REMOVED IN THE MANNER INSTRUCTED BY THE DEALERSHIP AND BY MOPAR VIA THEIR YOUTUBE TUTORIALS. WHEN HE EXTENDED HIS HAND UPWARD TO REACH FOR HIS HAT, THE EXPOSED EDGE OF THE BACK PANEL OF THE FREEDOM TOP CUT HIS HAND DEEPLY ENOUGH TO SEVER A NERVE AND AN ARTERY, REQUIRING EMERGENCY CARE AND SURGERY. THIS OCCURRED WITHIN 24 HOURS OF PURCHASING THE VEHICLE. THE NEWER 2019 MODEL APPEARS TO HAVE ADDED PLASTIC TRIM TO CORRECT THIS ISSUE, HOWEVER THIS UNREASONABLY UNSAFE CONDITION SHOULD BE ADDRESSED FOR ALL OF THE 2018 JL MODELS AS WELL. *DT *DT*JB *DT *TR *DT *DT *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11240189July 28, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY REVERSE LIGHTS NO LONGER COME ON WHEN I HAVE THE VEHICLE IN REVERSE. THE BACKUP CAMERA IS ALSO SUPPOSE TO ENGAGE WHEN THE VEHICLE IS PLACED IN REVERSE AND THE SCREEN JUST STAYS ON THE RADIO SCREEN AND DOES NOT SWITCH OVER TO THE BACKUP CAMERA. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIGURE OUT THE ISSUE EITHER. WE DID A SOFT RESET AND ALSO UNHOOKED THE BATTERY FOR 15 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235240July 27, 2019
STEERING
WHEN TRAVELING AT SPEEDS OF APPROXIMATELY 50 MPH OR MORE, THE STEERING WILL SHAKE VIOLENTLY. THE VEHICLE BECOMES DIFFICULT TO CONTROL. THE ONLY WAY TO STOP THE SHAKING IS BY REDUCING THE SPEED. THIS HAS HAPPENED A COUPLE OF TIMES. I HAVE RETURNED IT TO THE DEALERSHIP TO RESOLVE THIS ISSUE. THE FIRST VISIT HELPED BUT ONLY FOR A COUPLE OF MONTHS AND THE PROBLEM RETURNED. I RETURNED IT TO THE DEALER AGAIN AND IT IS RESOLVED AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235262July 27, 2019
STEERING
WANDERS AT HIGHWAY SPEEDS. CANT MAINTAIN CENTER OF ROAD AND HAVE TO APPLY CONSTANT CORRECTIONS TO STEERING. FEELS LIKE DRIVING ON ICE. TOOK TO DEALER AND THEY WOULD NOT LOOK AT THE PROBLEM EVEN THOUGH JEEP KNOWS WELDS MAY BE BAD AND THE PROBLEM IS COMMON. VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234967July 26, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE FRAMES WELDS HAVE POROSITY, LACK OF PENETRATION, SPLATTER, TOO MUCH SILICA. ALSO THE PAINT AROUND THE WELDS ARE CHIPPING, EXPOSING THE METAL. THERE IS RUST STARTING TO FORM INSIDE THE FRAME RAILS. I WANT TO POINT OUT THAT THIS VEHICLE HAS NEVER DRIVEN NEAR SALT AND ONLY HAS LESS THAN 8000 MILES. ALSO. RARELY, THE RADIO TURNS ON BY ITSELF WHILE THE CAR IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235142July 26, 2019
POWER TRAIN, STEERING, WHEELS
MY CAR HAS BEEN EXPERIENCING THE 'DEATH WOBBLE' AS SOME DEALERSHIPS HAVE TOLD ME THAT. THE STEERING GETS A MIND OF ITS OWN AND ITS SUPER HARD TO CONTROL SOMETIMES. I PURCHASED A BRAND NEW CAR AND IT FEELS LIKE IM DRIVING A LEMON. ALMOST EVERY OTHER DAY SINCE I PURCHASED IT (ONE MONTH AGO) SEEMS LIKE IVE ALMOST GOTTEN INTO AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler