Jeep Wrangler Complaints (2017)

312 consumer complaints on file.

#11558728December 6, 2023
ENGINE
The contact owns a 2017 Jeep Wrangler. The contact stated that while the vehicle was parked, he became aware of an oil leak underneath the vehicle. The contact stated that the failure had persisted. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551087October 20, 2023
ENGINE
The oil filter housing on this engine is made out of plastic and if you search online you will notice that it has failed for many many people. The housing cracks causing motor oil and coolant to mix and leak. We were fortunate to notice it before our engine seized up, but others have not been as fortunate. I believe this defect should be a recall, but there is no recall on this engine even though many many people have experienced this part failing prematurely. Ours failed when the Jeep was under 80,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547628October 1, 2023
STRUCTURE:BODY
Driving at 65 mph on the highway the hood latches failed and the hood blew back into the windshield, shattered the windshield, and made driving a safety issue. The safety latch also failed. Not able to see out the windshield due to the hood. Spoke with jeep cares and they said the hood latches were not a warranty item. The dealer said it happens frequently that the latches break. I have pictures of the defective latches and filing an insurance claim this week. This is a factory defect that could cause serious injury or death if not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545536September 20, 2023
AIR BAGS
The airbag light is on. The clocksprin is the failure and is very expensive at the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543370September 8, 2023
SERVICE BRAKES
2017 Jeep Wrangler Unlimited with 44,000 rear brake calipers sticking and burning smell. Had brake pads and calipers replaced on all 4 wheels. At approx 60K miles, rear brakes were sticking and smoking. Right brakes wearing unevenly compared to the left side, both front and rear. Caliper seals are leaking. Replaced 4 brake hoses, Calipers and Pads AGAIN. At 70K miles rear brakes locked up and caused a fire on the rear passenger wheel which created unsafe driving conditions with 2 small children on board. I had to stop on the side of a 2 lane road with small shoulder, quickly evacuate the children onto the shoulder of the road and extinguish the fire using an on-board suppression device. We then had to wait for towing assistance on the side of the road for 90 minutes. Brakes, Hoses, Calipers replaced all around. Again.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11542345September 3, 2023
AIR BAGS
The airbag clockspring is defective. I know other years have a recall on the defective part. The cost of labor and the cost of the part is too expensive. I consider this a safety issue and feel like it should be under a recall like the previous model years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541169August 28, 2023
AIR BAGS
Airbag light continually goes off and on with alerting beep and light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539082August 17, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
2017 Jeep Wrangler, approx 46k miles, driven gently (only highway and city), well-maintained. Problems with Brake Calipers seizing. Back Driver calipers/lines/pad/etc replaced. ABS and brakes jammed last week. Front and Back Passenger calipers, rotors, brake fluid lines and brake pads advised by mechanic. Brakes temping 550 - unreadable (temp gun wouldn't register) Mechanic recommends unsafe to drive because brakes could seize and cause sudden stop and/or accident Dealer says too bad, normal wear and tear. This is our family's 10th Jeep, and NOTHING has happened like this before. Seems like a safety issue perhaps that Jeep should be addressing rather than putting on the consumer (who will no longer purchase Jeeps)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539006August 16, 2023
SERVICE BRAKES
A check engine light came on and when diagnosed it was the Electronic Vacumn Pump which runs the braking system. I see there is a TSB from FCA (Fiat Chrysler Automobiles) about this problem.. Case Number: S1805000006 Release Date: 02/24/2020 Symptom/Vehicle Issue: ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE Discussion: If ABS has C1252-92 Active or Stored do not replace the brake system module (ABS). PCM may also have set P258B-00. The faults are pointing to vacuum pump system having an issue maintaining vacuum levels. Please check the vacuum pump operation, fusing, wiring, and connector for proper functionality. Poor connections, spread pins, damaged connectors are possible causes. Perform the diagnostic for the DTC P258B regardless if it is set or not, since it is more compressive of a test than C1252-92. In addition when checking Vacuum lines, please ensure to check Vacuum hoses and check valves between the engine intake, booster and vacuum pump. Because the check valves only allow flow of air on one direction, each vacuum circuit must be checked separately to make sure there are no leaks, kinks or damages. Please refer to the correct vacuum diagram. For KL vehicles: inspect ALL under hood grounds for connection and contact issues. My Jeep is at the Ford Dealership I work at at this time. Didn't want to drive any farther than I had to at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538460August 14, 2023
SERVICE BRAKES
Front driver side brake caliper was sticking on right after I bought the car at approximately 86000 miles! I found an article about there being updated hoses right after my car was manufactured. The updated hoses are on the front brakes. Of course I read this article after assuming it was the caliper cause I couldn't squeeze the caliper piston in. I replaced it, with the same results! After I replaced the hose, its fine now. So I cut the hose in sections to found out where the hose was pinched, and its where the hose is crimped in a metal bracket that bolts to the axle. I have a picture of the part of the hose, I cannot see through tiny 3" section or stick a pin through it! I'm assuming the bracket rusted and pinched that section off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536634August 5, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11536486August 4, 2023
FUEL/PROPULSION SYSTEM
Fuel overfill due to improper design of the filling tube. Caused fuel to spill onto vehicle, bumper and ground. Fire hazard high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533496July 20, 2023
AIR BAGS
The contact's brother owned a 2017 Jeep Wrangler. The contact stated that while her brother was driving at an undisclosed speed, another vehicle crashed into his driver's side, causing his vehicle to crash into a tree. The contact's brother had no account of what happened the day of the crash. No air bags were deployed upon impact. The contact's brother sustained injuries to his face, was unable to walk, and was transported to the hospital for medical treatment. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11530603July 6, 2023
AIR BAGS
The contact owns a 2017 Jeep Wrangler. The contact stated that on various occasions while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529688June 29, 2023
UNKNOWN OR OTHER
Shortly, after returning home, I was cleaning out my jeep, including my glove box. There is no catch behind the glove box and things fall out the back of the glovebox to the floor particularly get stuck underneath the center dashboard console directly adjacent to the glove box. I had some face masks from Covid that fell out the back of the glove box, and landed underneath the hidden in area of the console between the steering column in the glove box. I reached behind the plastic cover to retrieve the masks and burned my hand on some very hot metal. It was so hot. If I would not have found the masks that fell in there, they would’ve surely started an interior fire in the jeep while I was driving or in my garage. This is very dangerous, my husband also burned himself when he checked on another day when I showed him. This is a serious fire hazard and they need to either completely close off that gap at the glove box or close it off directly below the dashboard where all the controls are for heating and cooling and radio.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11525156June 3, 2023
UNKNOWN OR OTHER
My Jeep has been experiencing what is called the “death wobble”. When I get over 50mph, it starts to shake real bad feeling as though my tires are about to come off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524448May 30, 2023
ENGINE
Engine light came on stating cylinder #4 miss fire. After taking it in, the mechanic said that they can repair the head but it will most likely be an issue again in another 30k or it will be another cylinder. They said it is still causing the air to leak. This Jeep only has 51k miles and is in mint condition. After further research, Jeep had previously recalled this same issue on Jeeps a little older than 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524104May 27, 2023
ELECTRICAL SYSTEM
While on the highway, cruising at 65 mph, the electronic stability control warning light started flashing and the brakes started to be applied automatically and almost caused an accident and rollover. No trouble codes are shown or captured and dealership can not reproduce the issue. However it has happened more than 5 times and only while on the highway at cruising speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523403May 23, 2023
SERVICE BRAKES
The vehicle has 55,000 miles on it. BOTH brake calipers were stuck and grabbing. A complete front end redo for brakes & calipers at very low mileage. When braking to stop, it was all over the road and unpredictable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521589May 11, 2023
FUEL/PROPULSION SYSTEM
Chrysler has a recall for 2017 jeeps, fuel sending component, campaign #16V84900, but does not include this vin. However, the component is defective from manufacturer in this vehicle. How do I get this vin to be included in recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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