Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11300694January 21, 2020
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 65 MPH, WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE ISSUE WAS INTERMITTENT WITH IN COLD WEATHER. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER LOPP MOTORS LOCATED AT 305 N 2ND AVE, DODGE CITY, KS 67801, (620) 682-4728, WHERE THEY HAVE BEEN UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300730January 21, 2020
STEERING
I AM BECOMING INCREASINGLY CONCERNED WITH THE STEERING ISSUE IN MY 2018 JL RUBICON. THE RECALL ON THE STEERING DAMPENER WAS PERFORMED 06/06/19. THE VEHICLE IS LIGHTLY DRIVEN BUT LATELY HAS SEEN MORE MILEAGE. UNFORTUNATELY THE REPLACEMENT DAMPENER DID NOT CORRECT THE WANDERING AND DRIFTING ISSUE. THE VEHICLE WILL NOT TRACK STRAIGHT AND MUST BE STEERED ALL THE TIME TO REMAIN IN A LANE CONSISTENTLY. AT HIGHWAY SPEEDS THE STEERING ISSUE IS VERY PRONOUNCED. IT BECOMES DIFFICULT TO KEEP THE VEHICLE TRACKING STRAIGHT WITH THE WANDERING ISSUE AND SLOP IN THE WHEEL. I HAVE ANOTHER APPOINTMENT ON 01/24/20 TO REEXAMINE THE STEERING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300427January 20, 2020
STEERING
JEEP STARTED A "DEATH WOBBLE" ON INTERSTATE AFTER HITTING POT HOLE. STEERING WHEEL STARTED RAPIDLY SHAKING AND WOULDN'T STOP UNTIL I GOT SLOWED TO BELOW 40 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300578January 20, 2020
UNKNOWN OR OTHER
BAD FRAME WELDS ALL OVER THE FRAME. POROSITY, MISSING SECTIONS OF WELD, PINHOLES, EXCESSIVE SCATTER, PROTECTIVE PAINT CHIPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300580January 20, 2020
STRUCTURE:BODY
WHILE INSPECTING THE VEHICLE I NOTICED SEVERAL (MANY) WELDS ON THE FRAME OF THE VEHICLE THAT WAS VERY POOR. HOWEVER, IN ADDITION TO POOR WELD QUALITY, I NOTICED SEVERAL WELDS THAT WERE POORLY PAINTED/TREATED AND RAW METAL AND RUST ARE VISIBLE TO THE NAKED EYE. HAVING CONTACTED THE DEALERSHIPS IN THE AREA NO ONE WILL RETURN MY CALLS. I WILL BE PERSONALLY TREATING THE AREAS AND REPAINTING TO AVOID WORSENING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300373January 19, 2020
SUSPENSION, UNKNOWN OR OTHER
WHEN LOOKING AT THE VEHICLE ON A CAR HOIST, UNSATISFACTORY WELDS ON THE CHASSIS WERE IDENTIFIED. THE WELDS OCCURRED AT VARIOUS LOCATIONS AND INCLUDED DEFECTS SUCH AS EXCESSIVE POROSITY, EXCESSIVE WELD SPATTER, AND OFF LOCATION OF THE ORIGINAL WELD AND TOUCH UP WELDS. I AM NOT A CERTIFIED WELD INSPECTOR, HOWEVER I AM A STATE CERTIFIED WELDER, AND FEDERALLY LICENSED AIRCRAFT MECHANIC. I HAVE BEEN TAUGHT TO IDENTIFY WELD DEFECTS, AND UNDERSTAND EFFECTS THEY HAVE ON STRUCTURAL STRENGTH. FOR BEING A ROBOTICALLY WELDED FRAME I FOUND THE QUALITY OF SOME WELDS UNACCEPTABLE, AND SHOULD NOT HAVE PASSED QUALITY CONTROL AT THE FACTORY. I AM NOT AN AUTOMOTIVE ENGINEER, NOR AM I A STRUCTURAL ENGINEER, HOWEVER I ASSUME THAT THE STRUCTURAL STRENGTH OF THE FRAME IN THIS STATE IS LESS OF THE ORIGINAL DESIGN STRENGTH. THIS ISSUE SHOULD BE DEALT WITH BEFORE SOMETHING BAD HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299177January 14, 2020
STEERING
STEERING IS BAD, WANDERS ALL OVER THE ROAD ABOVE 30 MPH. HARD TO CONTROL ESPECIALLY AT HIGHWAY SPEEDS. HAVE HAD ALL RECALLS DONE FOR STEERING AND NO IMPROVEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299271January 14, 2020
STEERING, SUSPENSION
MY JEEP HAS A DANGEROUS STEERING WOBBLE ESPECIALLY IF I HIT A SMALL BUMP. THE STEERING WHEEL GOES CRAZY AND I ALMOST LOOSE CONTROL OF THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299113January 13, 2020
STEERING, SUSPENSION
STEERING OSCILLATING AFTER HITTING A BUMP AT 70. NEEDED TO SLOW VEHICLE TO STOP OSCILLATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298072January 9, 2020
STEERING, SUSPENSION, WHEELS
AFTER THE STEERING DAMPER RECALL MY JEEP STARTED EXPERIENCING THE "DEATH WOBBLE" AFTER HITTING BUMPS AT ABOUT 65MPH. IT HAPPED 3 TIMES. JEEP IS GIVING ME THE RUNAROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298143January 9, 2020
STEERING
SINCE NEW MY JEEP PULLS TO THE RIGHT.. TOOK IT TO DEALER FOR ALIGNMENT .. THEY SAID THEY COULDN'T DO NOTHING ABOUT IT TO TAKE IT TO A AFTERMARKET SHOP.. MODESTO DEALER .. SERVICE REP JONATHAN... WHY WOULD I TAKE TO A AFTERMARKET SHOP?? HARD TO BELIEVE THEY CANT ALIGN OF FIX A STOCK VEHICLE THEY SOLD .. HARD TO KEEP ON THE ROAD PLEASE HELP.. SHAKES BAD AFTER 70 .. HARD TO BELIEVE I HAVE A NEW VEHICLE YET NEED TO DRIVE ON THE SLOW LANE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298225January 9, 2020
STEERING
I HAVE HAD A DEATH WOBBLE ON MY 2018 JEEP WRANGLER JL. I TOOK IT INTO THE DEALERSHIP WHERE I BOUGHT IT AND THEY SAID IT WAS REPAIRED. ON MY WAY HOME 82 MILES AWAY. IT CONTINUED TO HAVE THE DEATH WOBBLE. I CALLED THE DEALERSHIP AND THEY RECOMMENDED I TAKE IT TO A DIFFERENT DEALERSHIP BECAUSE THEY COULD NOT FIX IT. THE NEXT CLOSEST IS OVER 2 HOURS AWAY AND A RENTAL WOULD BE REQUIRED. I HAVE HAD SO MANY ISSUES GETTING THIS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298242January 9, 2020
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, WITHOUT WARNING THE STEERING WHEEL BECAME LOOSE AND FAILED OPERATE AS INTENDED. THE CONTACT STATED THAT IT WAS DIFFICULT TO SAFELY CONTROL OR MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO ALLEN MELLO CHRYSLER DODGE JEEP RAM LOCATED AT 13 MARMON DR, NASHUA, NH 03060 , (833)207-1926 AND ALSO TO BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT 625 HOOKSETT RD, MANCHESTER, NH 03104, (603)624-9280, TO BE DIAGNOSED. NEITHER DEALER WAS ABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298253January 9, 2020
STRUCTURE:BODY, SUSPENSION
NOTHING HAPPENED PER SAY. SAW A NEWS STORY REGARDING THE INVESTIGATION INTO JEEP FOR POOR WORKMANSHIP ON FRAME WELDS. HAD MY JEEP LOOKED AT AND REALIZED MINE HAS FAULTY FRAME WELDS, AS WELL. SEE ATTACHED PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297985January 8, 2020
ENGINE, POWER TRAIN
AUDIBLE TICKING COMING FROM ENGINE COMPARTMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297599January 7, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
FAILURE TO START, RANDOMLY WHEN VEHICLE IS STATIONARY. VISIBLE PERTAINING COMPONENT PARTS SUCH AS BATTERY, IGNITION SWITCH, STARTER AND VOLTAGE ALL IN GOOD ORDER. AFTER 30 MINUTE WAITING PERIOD CAR WILL START. STEERING WHEEL MOVEMENT WHEN EXITING VEHICLE APPEARS TO TRIGGER PROBLEM, QUITE OFTEN. HAS OCCURRED 8 TIMES IN 4 MONTHS. DEALER SHOWED NO ERROR CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297732January 7, 2020
STEERING
I HAVE 2018 JEEP JLU RUBICON FROM DAY ONE THAT I PICKUP MY JEEP THE STEERING WANDERS ALLOVER THE ROAD HAVE TO CONSTANTLY CORRECT TO KEEP FROM RUNNING OFF THE ROAD WHEN IT IS COLD BELOW 20 DEG THE STEERING TO THE RIGHT IS OK UNLESS IT GETS COLDER BUT WHEN YOU TURN TO THE LEFT IT BINDS UP, MAKING HARD TO TURN THEN ALL OF SUDDEN IT LETS LOSE IF THE WEATHER IS ABOVE 20 DEG THE BINDING GO'S AWAY AFTER VEHICLE WARMS UP BUT UNDER 0 DEG ITS HARD TO TURN UNTIL THE WEATHER WARNS UP. I HAVE TALKED WITH THE DEALERSHIP SEVERAL TIME THEY STATE THAT NOTHING IS WRONG IN THE AREAS OF THE DEALERSHIP THE WEATHER NEVER GET COLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297315January 6, 2020
SERVICE BRAKES, STEERING
MY VEHICLE FAILED TO BRAKE AND STEERING WHEEL WAS NOT RESPONDING EITHER CAUSING ME TO CRASH INTO A VEHICLE PARKED IN FRONT OF ME THERE IS VIDEO SURVEILLANCE THAT WILL SHOW HOW LONG I WAS TRYING TO CONTROL THIS VEHICLE AND WAS NOT ABLE TOO I TOOK IT TO A JEEP DEALER AND THEY STATE THAT NOTHING WAS WRONG THERE ARE MULTIPLE FORUMS HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-2018-JL-SPORTS-BRAKES-AND-STEERING-FAILED-TODAY-AGAIN-CAUSING-A-CRASH.42801/PAGE-2 THIS HAPPEN AT A MALL AROUND THE HOLIDAY SEASON I COULD OF KILLED SOMEONE IM TRYING TO SAVE A LIFE SOMETHING WENT WRONG AND IS HAPPENING TO OTHERS YET JEEP FAILS TO CHECK FURTHER INTO IT ON SATURDAY MY JEEP HAD STILL NOT BEEN CHECKED NOW AT 10AM I RECEIVED A CALLED TELLING ME THAT NOTHING WAS WRONG WITH THE CAR SO FAST THE DEALER OPENS AT 9AM IT TOOK YOU LESS THAN AN HOUR TO TELL ME NOTHING IS WRONG WITH THE CAR? PLEASE I NEED THIS DOCUMENTED ALL I'M TRYING TO DO IS AVOID SOOTHING LIKE THIS HAPPENING AGAIN AND SOMEONE LOSING THEIR LIVES BECAUSE OF IT. ALL I WAS DOING WAS TRYING TO PARK AT A MALL. CAN SOMEONE GET BACK TO ME SO I CAN EXPLAIN IN DETAIL WHAT HAPPEN. PLEASE! ATTACHED IS A PICTURE OF ONE OF THE VEHICLE THAT WERE HIT BY MY 2018 JEEP WRANGLER JL.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11297332January 6, 2020
STEERING
STEERING WANDERS ALL OVER THE ROAD AT ALL SPEEDS. CONSTANTLY HAVE TO FIGHT THE WHEEL TO KEEP IT STRAIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292482January 1, 2020
STEERING
I HAVE A 2018 JEEP WRANGLER JLU SAHARA WITH 4,186 MILES ON IT. I AM EXPERIENCING VERY LOOSE STEERING ON MY VEHICLE. THE STEERING WHEEL HAS A DEAD SPOT OF ABOUT 2 INCHES IN EITHER DIRECTION FROM CENTER.THIS BECOMES INCREASINGLY NOTICEABLE AS SPEED INCREASES AND ONCE AT HIGHWAY SPEEDS IS EXTREMELY UNSTABLE. AS TO GET THE VEHICLE TO RESPOND / MAKE EVEN MINOR STEERING ADJUSTMENT AS YOU DRIVE, TAKES A SUBSTANTIAL MOVEMENT OF THE STEERING WHEEL. THIS LEADS TO THE VEHICLE SWERVING ALL OVER THE ROAD AND IS IS REALLY HARD TO CONTROL. IT IS TRULY NOT SAFE, ESPECIALLY HIGHER SPEEDS. AFTER I PURCHASES THE VEHICLE AND EXPERIENCED MY ISSUE, I HAVE COME TO LEARN THAT IS IT A VERY WELL KNOWN WIDE SPREAD PROBLEM THAT IS GOING UNADDRESSED BY FCA (FIAT CHRYSLER AUTOMOBILES) AND IS BEING EVEN MORE IGNORED BY THE SERVICE DEPARTMENTS OF MOST OF THEIR DEALERSHIPS (VERY FRUSTRATING TO BE TOLD THERE IS NO ISSUES WHEN EVERYONE KNOWS THAT THERE IS). THIS TOPIC IS ALL OVER INTERNET FORUMS, ON LINE ARTICLE AND ON LINE VIDEOS OUTLINING THE SAME EXPERIENCE AND OUTRAGED BECAUSE NO ONE IS ACKNOWLEDGING THIS DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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