Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11316935March 9, 2020
STEERING
AT HIGHWAY SPEEDS START SHIMMY (DEATH WOBBLE) HIT A BUMP OR ROAD IMPERFECTION, THAT SHOULDN'T HAPPEN ON A NEW CAR IT CAN LEAD TO A FATAL ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316468March 5, 2020
STEERING
JUST PURCHASED THIS VEHICLE AND PICKED UP ON 2/14/20 AND HAVE EXPERIENCED VIOLENT "DEATH WOBBLE". CALLED THE DEALERSHIP AND THEY SAID IT WAS FROM MY LIFT THAT I JUST HAD INSTALLED. AFTER A RE-CHECK, THE PLACE THAT DID THE LIFT STATED THERE WAS NOTHING WRONG WITH THE LIFT. I CONTINUED TO EXPERIENCE THE WOBBLE FROM THAT POINT ON AND TILL THIS DAY. WOBBLE WILL OCCUR AT ANY SPEED UNDER 50 MPH, HOWEVER, I AM ABLE TO SLOW DOWN AND EVENTUALLY GAIN CONTROL OF THE VEHICLE IF UNDER THAT SPEED LIMITS. CANNOT CONTROL VEHICLE WHEN ENGAGES IN WOBBLE OVER 50-55 MPH. TOOK ME INTO ONCOMING TRAFFIC ON HIGHWAY, NO CONTROL OF STEERING, BRAKING WAS INEFFECTIVE, STEERING WHEEL SHAKING VIOLENTLY AND COULD NOT GRIP AND I HAD TO WAIT FOR THE VEHICLE TO COME TO A STOP ON ITS OWN (ON THE HIGHWAY) IN ORDER FOR IT TO COME OUT OF THAT CONDITION. VERY DANGEROUS AND I AM LUCKY THAT I WAS NOT KILLED THAT DAY. SINCE THEN, I DO NOT DRIVE OVER 50-55 MILES PER HOUR. IT FELT LIKE THE TIRES WERE GOING TO DETACH FROM THE VEHICLE AND THE VEHICLE WAS GOING TO FALL APART RIGHT THERE ON THE ROAD. FOR THE LESS AGGRESSIVE WOBBLES THAT ARE EXPERIENCED EACH TIME I DRIVE, I DO NOT FEEL COMFORTABLE HAVING ANYBODY IN THE VEHICLE WITH ME BECAUSE I AM SCARED FOR THEIR SAFETY. I JUST BROUGHT TO AUTO REPAIR SHOP TODAY AND THEY SAID THE STEERING STABILIZER WAS WORN OUT AND NEEDED REPLACEMENT. I LOOKED UP A RECALL FROM JUNE 2019 AND IT STATED THAT THIS WAS COMPLETED FOR MY VEHICLE. APPEARS THIS IS GOING TO BE THE 2ND REPLACEMENT SINCE JUNE FOR THE STABILIZER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316004March 4, 2020
SEATS
THE REAR SEAT LATCH DOES NOT FOLD DOWN THE BACKSEATS LIKE IT IS SUPPOSED TO. THE HEAD REST WILL FOLD DOWN, BUT THE ACTUAL SEAT WILL NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315735March 2, 2020
STEERING
JEEP JL 2 DOOR WRANGLER RUBICON STEERING WANDERS HORRIBLY CAUSING AN UN-SAFE DRIVING CONDITION. VEHICLE HAS HAD STEERING STABILIZER REPLACED BY RE-CALL AS WELL AS A NEW FRONT TRACK BAR BY WITHOUT NOTICEABLE IMPROVEMENT IN DRIVING CHARACTERISTICS. SIGNIFICANT PLAY IN STEERING WHEEL WITH CONSTANT STEERING ADJUSTMENT TO DRIVE DOWN STRAIGHT ROAD. I HAVE OWNED TWO PREVIOUS JEEPS WHICH DROVE MUCH BETTER THAN THIS JL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315569March 2, 2020
STEERING, SUSPENSION, WHEELS
WHEN DRIVING ON THE FREEWAY AT ABOUT 65 MPH . IF I HIT A BUMP OR POTHOLE IN MY LANE THE FRONT END AND STEERING WHEEL JUMPS/SHAKES VIOLENTLY AND THE VEHICLE IS VERY DANGEROUS AND SCARY AND HARD TO CONTROL . THIS HAS HAPPENED ALOT . IT IS VERY DANGEROUS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315407March 1, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315439March 1, 2020
UNKNOWN OR OTHER
BACK UP CAMERA SCREEN WILL OCCASIONALLY TURN BLUE OR BLACK WHEN VEHICLE IS PUT IN REVERSE. DEALER HAS BEEN UNABLE TO REPLICATE AND RESOLVE THIS ISSUE. AFTER TALKING TO OTHER JEEP OWNERS THIS SEEM TO BE A SOMEWHAT COMMON ISSUE WITH NO RESOLUTION FROM JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315441March 1, 2020
STEERING
CAR WILL NOT KEEP STRAIGHT, WOBBLES LEFT AND RIGHT DURING NORMAL DRIVING. TOOK TO DEALERSHIP MULTIPLE TIMES. ADDRESSED THE TRAC BAR RECALL BUT STILL HAVING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312210February 29, 2020
STEERING, SUSPENSION
WHILE DRIVING AT APPROXIMATELY 55 MPH I HAD A SEVERE VIBRATION (DEATH WOBBLE) IN THE FRONT OF MY JEEP. IT IS 2018 WITH LESS THAN 4,000 MILES. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TAKEN IT TO JEEP BUT THEY WERE UNABLE TO RECREATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312146February 28, 2020
STEERING
WHILE DRIVING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD WILL CAUSE THE STEERING COLUMN TO SHAKE EXCESSIVELY ALONG WITH THE FRONT WHEELS GOING INTO A SEVERE WOBBLE. THIS WOBBLE WILL NOT STOP UNTIL THE VEHICLE SLOWS DOWN UNDER 15 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311540February 25, 2020
ENGINE
RADIATOR LEAK (FAILURE). JEEP DEALER CONFIRMED AND REPAIR IS IN PROCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311541February 25, 2020
POWER TRAIN
LOUD "CLANKING" NOISE COMING FROM REAR OF VEHICLE WHEN ACCELERATING FROM DEAD STOP AND LIGHTLY ACCELERATING FROM 5MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310997February 24, 2020
STEERING
IN JULY OF 19 I PURCHASED MY 2018 JEEP WRANGLER SPORT S 4DR FROM A LOCAL DEALERSHIP. ABOUT 1000 MILES INTO OWNERSHIP I BEGAN NOTICING LOOSE STEERING WITH EXCESSIVE PLAY. I TOOK THE JEEP IN FOR SERVICE AND A FLASH TSB WAS PERFORMED, THE PROBLEM WAS BETTER, BUT STILL PRESENT. AT THE SAME TIME I WAS ALSO PART OF THE WELD RECALL NO REPAIR NEEDED. I STARTED NOTICING SHUTTERING AT HIGHWAY SPEEDS AFTER HITTING BUMPS. I HAD THE SUSPENSION CHECKED WHEN I WENT IN FOR THE SECOND WELD RECALL NOTICE ON MY JEEP IN 01/19, IT WAS OK ACCORDING TO THE DEALERSHIP. 02/19 I EXPERIENCED EXCESSIVE VIBRATION/SHUTTERING OF THE FRONTEND AFTER HITTING A BUMP AT HIGHWAY SPEEDS. DID NOT STOP UNTIL I SLOWED TO ABOUT 40MPH. TOOK TO DEALERSHIP, AN UPGRADED STEERING DAMPENER WAS PLACED ON THE VEHICLE. SHUTTERING CONTINUED. 10/19 SHUTTERING GETS WORSE. WHILE DRIVING ABOUT 55MPH STEERING LOCKS UP ON A CURVE TWO TIMES, LIKE THE POWER STEERING DROPPED FOR A COUPLE SECONDS THEN RETURNED. TAKEN TO THE SHOP, DAMPENER REPLACED AGAIN, CANT DUPLICATE LOCK UP. I CONTACTED JEEP CARES AND FCA. 11/19 VEHICLE IS TAKEN TO THE SHOP AGAIN FOR 2 WEEKS. SHOP ACKNOWLEDGES STEERING IS LOOSER THAN IT SHOULD BE. STEERING GEAR IS REPLACED. AFTER GETTING VEHICLE BACK STEERING IS TIGHT BUT NOW WANDERING ALL OVER THE PLACE, CANT KEEP JEEP IN A STRAIGHT LINE ESPECIALLY AT HIGH SPEED. 12/19 VEHICLE IS TAKEN BACK TO SHOP ALIGNMENT IS PERFORMED. AFTER A COUPLE HUNDRED MILES I NOTICE STEERING IS LOOSE AND THERE IS A DEAD SPOT IN THE STEERING AGAIN. I RELAY THIS TO FCA. 01/19 FCA REGIONAL TECH DRIVES VEHICLE, SAYS ITS DRIVING AS DESIGNED, CHECKS ALIGNMENT AND ADJUSTS CASTER. PROBLEMS WITH LOOSE STEERING AND DEADSPOT PERSIST. JEEPS DEGREE OF WANDERING DEPENDS ON CONDITIONS SEEMS EVEN MORE DIFFICULT TO OPERATE ON WINDY DAYS THAN IT WAS BEFORE STEERING GEAR CHANGE. TAKES CONSTANT CORRECTIONS TO KEEP IT GOING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310381February 20, 2020
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE WENT OVER A BUMP IN THE ROAD AND BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THERE WAS NO WARNING BEFORE, DURING OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RANDY MARION CHRYSLER DODGE JEEP RAM 2000 US-421, WILKESBORO, NC 28697 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING DAMPER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD 7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, WHERE THE STEERING DAMPER WAS REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD, WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ON ANOTHER OCCASION WHILE MERGING INTO TRAFFIC AT 55 MPH, THE VEHICLE FISHTAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309798February 18, 2020
SUSPENSION
REAR LOWER CONTROL ARM MOUNT/ TRACK BAR MOUNT FAILED. APPEARED TO HAVE ONLY HALF OF THE MOUNT WELDED IN A MANUFACTURING DEFECT. QUALITY CONTROL ISSUE.*DT CONSUMER HEARD A CLUNK/KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE RIGHT REAR LOWER CONTROL ARM BRACKET HAD SEPARATED FROM THE FRAME. MANUFACTURER STATED THAT THE CAUSE OF THE SEPARATION WAS THAT THE RIGHT REAR LOWER CONTROL ARM BRACKET INBOARD WELD WAS COMPLETELY OFF-SEAM. MANUFACTURER REPAIRED VEHICLE ON 2/5/2020. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309548February 16, 2020
STEERING
WHILE DRIVING OUR 2018 WRANGLER JL IN 20-30 DEGREE TEMPERATURE THE STEERING ASSIST LOCKED UP, CAUSING MY WIFE TO DRIVE THE VEHICLE OFF OF THE ROAD WHILE IN A SLOW SWEEPING CURVE. AFTER A SECOND OR TWO THE STEERING RE-ENGAGED AS SHE WAS TRYING TO STEER BACK ONTO THE ROAD AND SHE SUDDENLY VEERED BACK ONTO THE ROAD. A FEW SECONDS LATER IT HAPPENED AGAIN. FORTUNATELY NOTHING WAS STRUCK AND NO ONE WAS INJURED. AFTER THE VEHICLE CONTINUED TO WARM UP THE LOCKUP DID NOT OCCUR AGAIN. THIS WAS 3 WEEKS AGO. TWO DAYS AGO, WHILE STARTING OUT DRIVING IN MID 30 DEGREE TEMPERATURES THE STEERING AGAIN LOCKED UP FOR ABOUT A SECOND BEFORE REENGAGING. ALL INSTANCES OCCURRED AFTER THE JEEP WAS SITTING OUTSIDE IN THE COLD AND STARTED FOR THE FIRST TIME THAT DAY. BOTH EVENTS OCCURRED WITHIN THE FIRST 4-5 MINUTES OF DRIVING AT SPEEDS IN THE 45-50MPH RANGE WHILE MAKING TURNS TO THE WHEEL. THE BIG DANGER HERE IS THAT IF THE VEHICLE IS IN A TURN AND THE STEERING GOES OUT, THE DRIVER COULD TRY AND TURN HARD ON THE STEERING WHEEL TO REGAIN CONTROL AND IF THE STEERING ASSIST KICKS BACK IN, AN OVERSTEER SITUATION COULD OCCUR CAUSING THE VEHICLE TO ROLL OVER OR CROSS OVER INTO ONCOMING TRAFFIC. FCA HAS ALREADY ISSUED A TSB FOR THE POSSIBLE PROBLEM (08-092-18) WHICH I WILL NOW CONTACT MY LOCAL DEALER TO SEE IF THEY WILL INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309558February 16, 2020
STEERING, SUSPENSION
WE BOUGHT THIS VEHICLE FROM HOFFER JEEP IN TOPEKA, KS. THE VEHICLE WAS WON BUY A PERSON AT A CASINO EVENT SO WE ARE THE 2ND OWNER. THE VEHICLE HAD, I BELIEVE UNDER 2K MILES, UPON OUR PURCHASE. SINCE, WE HAVE OWNED THE VEHICLE IT HAS CONSISTENTLY HAD A "DEATH WOBBLE". I SIMPLY CANNOT COUNT HOW MANY TIMES AT OR UNDER MANDATED HIGHWAY SPEEDS THIS VEHICLE HAS ENTERED A 'DEATH WOBBLE". THE MOST RECENT WAS FROM RETURNING FROM MANHATTAN KS TO KANSAS CITY THE VEHICLE ENTERED A "DEATH WOBBLE" NO LESS THAN 4 TIMES. THE LAST TIME I WAS DRIVING 5 MILES UNDER THE 75MPH SPEED LIMIT WHEN HITTING SOME ROAD CHATTER, NOTHING SIGNIFICANT, CAUSED UNCONTROLLABLE CHATTER IN FRONT WHEELS, AXLE, GENERATING STRONG VIBRATION THROUGH THE STEERING COLUMN AND WHEEL. I RELEASED THE ACCELERATOR AND THE VEHICLE CAME OUT OF THE "DEATH WOBBLE" AT 27MPH, ON AN INCREDIBLY BUSY HIGHWAY. THIS WAS/IS UNSAFE AT HIGHWAY SPEEDS. THE DANGERS IT CAUSED COULD HAVE BEEN CATASTROPHIC IN NATURE AND NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED. THIS VEHICLE IS STOCK AND HAS NOT HAD ITS SUSPENSION, TIRES, ETC., ADJUSTED OR MANIPULATED IN ANY SHAPE, FASHION, OR FORM. PLEASE ADVISE ON HOW THIS MATTER SHOULD BE DEALT WITH GOING FORWARD? THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309311February 15, 2020
STEERING, SUSPENSION
DRIVING AT HIGHWAY SPEEDS THE VEHICLES STEERING IS DANGEROUS AND IT BECOMES MORE PRONOUNCED IN THE WIND AND IN THE RAIN. IT DRIFTS DANGEROUSLY AND WHEN TRYING TO CORRECT THE DRIFT THE STEERING IS NOT VERY RESPONSIVE SINCE IT HAS WAY TOO MUCH PLAY SO YOU BEGIN TO OVER CORRECT CAUSING EVEN MORE ISSUES. IN THE RAIN THE VEHICLE HAS THE FEEL AS IF IT'S HYDROPLANING AND THE IMPACT FROM THE WETS ROADS AND PUDDLES CAUSES THE VEHICLE TO DRIFT EVEN MORE. I FOUND THAT MANY PEOPLE HAVE RECEIVED REPLACEMENTS OF THE 1.STEERING BOX (68259507AE) 2.THE DAMPER (RECALL 77072360) 3.TRACK BAR (68394087AA) ALL OF THESE PARTS HAVE BEEN UPGRADED BY MOPAR AND I'M GUESSING THAT WAS FOR OBVIOUS REASONS BUT MY DEALERSHIP AND CUSTOMER SERVICE AT JEEP/CHRYSLER REFUSE TO ACKNOWLEDGE THERE IS A PROBLEM YET THE PROBLEM PERSISTS. I SHOWED THEM PROOF IN BOTH VIDEOS AND WITH THE UPGRADED PARTS AND IT DOES NOT SEEM TO MATTER TO THEM THAT THIS IS A DANGEROUS SITUATION. I WILL PROVIDE A LINK OF A PERSON WHO GOT THESE ISSUES REPAIRED THIS INDIVIDUAL HAS THE SAME MAKE MODEL AND YEAR JEEP I HAVE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASZ1WUJBJBY . I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE IT FEELS DANGEROUS TO ME ... MY WIFE WILL NOT DRIVE IT AT ALL AND SHE WAS THE ONE WHO WANTED THE VEHICLE SINCE WE BOUGHT IT FOR HER. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. I HAVE DONE THE RESEARCH AND 1,000'S OF PEOPLE ARE COMPLAINING ABOUT THIS, SOME HAVE A DANGEROUS WOBBLE, SOME HAVE REALLY BAD DRIFT WHERE ITS HARD TO KEEP THE VEHICLE ON THE ROAD AT HIGHWAY SPEEDS, AND SOME HAVE BOTH. FUNNY, I WAS TOLD BY MY DEALERSHIP THAT THIS WAS NORMAL FOR A JEEP AND ITS NOT ACCEPTABLE I TOLD HIM IT FELT DANGEROUS AND HE AGREED IT DRIFTS BUT SAYS THAT NORMAL FOR A JEEP. IT GETS SO BAD AT TIMES IN THE RAIN I HAVE TO GET IN THE RIGHT LANE AND DRIVE 30 MILES PER HOUR IN A 70 MILE PER HOUR ZONE . THE JEEP HAS ONLY 5K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309117February 14, 2020
STRUCTURE:BODY, SUSPENSION
BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309182February 14, 2020
STEERING, EQUIPMENT
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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