Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11384073December 18, 2020
VISIBILITY/WIPER
THE WINDSHIELD DEFROSTER ONLY DEFROSTS AND CLEARS FOG AND ICE ON THE MIDDLE THIRD OF THE WINDSHIELD, LEAVING THE SIDE TWO THIRDS OBSTRUCTED. THIS ALSO PREVENTS THE WILERS FROM BEING WARMED AND BEING ABLE TO CLEAR SNOW AND ICE FROM THE EXTERIOR OF THE WINDSHIELD. I HAVE EXPERIENCED THIS WHILE DRIVING ALSO WHICH MADE ME PULL OVER AND WAIT FOR THE MIDDLE TO THAW OUT AGAIN SO I CAN SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383868December 17, 2020
SUSPENSION
WHEN DRIVING THE VEHICLE AT HIGHWAY SPEEDS AND HIT A BUMP OR ANY SORT OF UNEVEN TERRAIN THE VEHICLE SHAKES VIOLENTLY AND UNCONTROLLABLY. IT LITERALLY FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. HAVE TO COME TO ALMOST A COMPLETE STOP TO STOP THE SHAKING. DURING THE SHAKING CONTROL OF THE VEHICLE IS LOST. I HAVE BEEN TO JEEP SERVICE CENTERS 3 SEPERATE OCCASIONS WITH THIS SAME PROBLEM. THEY TELL ME IT'S THE STEERING DAMPER AND IT'S FIXED AND THEN IT HAPPENS AGAIN WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383884December 17, 2020
STEERING
I FEEL VERY UNSAFE TRYING TO KEEP MY JEEP GOING DOWN THE ROAD IN A STRAIGHT LINE. THE STEERING RANDOMLY AND OFTEN WANTS TO JUST TAKE OFF TO EITHER SIDE OR THE OTHER ON PERFECTLY SMOOTH ROADS AND GENERALLY 'WANDERS' FOR NO REASON. I PRETTY MUCH DREAD IT WHEN I NEED TO DRIVE IT NOW. IT'S BASICALLY A FIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383980December 17, 2020
STEERING
VEHICLES STEERING GETS A FLIGHTY/WANDERING FEELING AS SPEED INCREASES 40+ MPH, ESPECIALLY ON SECONDARY ROADS. WHEN DRIVING AROUND CURVES OR OVER ANY ABNORMALITY IN THE ROAD THE JEEP WILL WANDER OUT OF ITS LANE AND THEN THE PLAY IN THE STEERING MAKES IT DIFFICULT TO GET IT BACK IN A CONTROLLED MANNER. THE CONSTANT WANDERING REQUIRES CONSTANT INPUT FROM THE OPERATOR TO KEEP THE VEHICLE CENTERED. JEEP KNOWS THAT THERE IS AN ISSUE WITH THE STEERING BOXES IN THE 2018-2010 JL' AND JT'S, AND HAS ISSUED A TSB IN REFERENCE TO THIS, BUT GETTING THEM TO REPLACE THE STEERING BOX IS A HUGE HASSLE AS IT SEEMS MOST DEALERSHIPS ARE DEBUNKING THIS TSB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383523December 15, 2020
ELECTRICAL SYSTEM
I HAVE A PUSH TO START 2018 JEEP. THE OTHER DAY MY CAR WOULDN'T START, BATTERY DIED ON IT. IT WAS FIXED BUT THEN THE AC/HEAT UNIT WON'T TURN ON AT ALL. WHILE LOOKING FOR SOLUTIONS I SAW THIS ISSUE WAS VERY COMMON IN 2018+ MODELS AND WAS WONDERING WHY THERE ISN'T RECALL ON THIS IF IT'S A ELECTRICAL ISSUE WITHIN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383403December 14, 2020
STEERING
SO TODAY IT'S A LITTLE ON THE COLD SIDE. I JUMPED INTO THE JEEP AND ONTO THE HIGHWAY AND GET UP TO 60MPH. THE CAR IN FRONT OF ME DECIDES TO PRETTY MUCH STOP IN MY LANE. VERY LITTLE TIME TO REACT, I TRY TO TURN INTO THE LANE TO MY RIGHT AND THE STEERING FEELS REALLY STIFF LIKE THE TIRE IS AGAINST SOMETHING THEN SUDDENLY THERE IS NO RESISTANCE CAUSING ME TO OVERCORRECT AND NEARLY LOSE CONTROL OF THE JEEP. SITTING ON THE SIDE OF THE ROAD, THE STEERING FEELS NORMAL. I SPEED BACK UP AND AS I GET UP TO AROUND 50-60MPH THE STEERING SUDDENLY FEELS VERY TIGHT AGAIN, NOT WANTING TO TURN MORE THAN 15-20 DEGREES, THEN IT GOES AWAY AND A BIT FURTHER DOWN THE ROAD IT SUDDENLY COMES BACK. I THINK LITEBRITE HAD A VIDEO OF THIS A WHILE BACK. I'VE NEVER HAD ANY STEERING ISSUES WITH MY JL. IT DRIVES ABSOLUTELY GREAT BUT I HAVE TO SAY THIS IS TERRIFYING BECAUSE IT FELT LIKE SOMEONE WAS HOLDING THE STEERING WHEEL TO PREVENT ME FROM TURNING AND THEN SUDDENLY JUST LET GO CAUSING OVER CORRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383215December 13, 2020
SUSPENSION
WHEN THE VEHICLE HITS UNEVEN PAVEMENT OR A SMALL BUMP IT BEGINS AGGRESSIVELY AND UNCONTROLLABLY SHAKING. YOU MUST BRING THE SPEED OF THE CAR DOWN (SOMETIMES AS LOW AS 35MPH) TO REGAIN CONTROL. IT IS EXTREMELY DANGEROUS ON THE HIGHWAY. I BROUGHT THE CAR TO THE DEALERSHIP WHERE I RECEIVED A CALL THAT THE CAR WAS FIXED, UPON ARRIVING I WAS TOLD THE PART IS OUT OF STOCK FOR THE RECALL AND HAVE NOW BEEN WAITING FOR WEEKS WITH NO ETA. THE CAR IS NOT SAFE TO DRIVE AND JEEP HAS NO URGENCY TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383120December 12, 2020
STEERING, SUSPENSION
STEERING DAMPER RECALL WAS COMPLETED I'M STILL EXPERIENCING THE "DEATH WOBBLE".VEHICLE HAD BEEN TO DEALERSHIP 6 TIMES AND GET TOLD EVERY TIME THAT EVERYTHING LOOKS GOOD. PROBLEM OCCURS WHEN I HIT A BUMP OR A ROUGH SPOT ON THE ROAD AND THE VEHICLE AND STEERING WHEEL BEGIN TO SHAKE LIKE THE VEHICLE IS JUMPING ON THE ROAD. TYPICALLY OCCURS WHEN TRAVELING OVER 50 MPH AND ONLY CORRECTS AFTER YOU SLOW DOWN. ISSUE CONTINUES TO HAPPEN AND AND I FEEL THE VEHICLE IS UNSAFE AND CAN POSE A LIFE THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383132December 12, 2020
VEHICLE SPEED CONTROL, STEERING
JUST GOT THIS JEEP USED FROM JEEP DEALERSHIP BACK IN JULY. I USUALLY DON'T DRIVE OVER 60 BECAUSE OF THE SPEED LIMITS AROUND HERE. BUT I JUST DID WHEN I WENT TO GO VISIT FAMILY 2 HOURS AWAY AND MY STEERING WHEEL SEEMED TO LOCK UP WHEN I WENT ANYWHERE FROM 60/70MPH. I HAD TO JERK THE STEERING WHEEL SLIGHTLY TO ONE SIDE SO I COULD DRIVE ON A BENDED PORTION OF THE ROAD. IT'S NOT LISTED AS A RECALL BUT THIS IS SERIOUSLY CONCERNING TO ME. I THOUGHT IT WAS JUST THAT ONE TIME BUT I TEST IT OUT WHEN I DROVE BACK HOME AND THE LAST 6 TIMES I WENT TO VISIT AND THE EXACT SAME THING HAPPENS EVERY TIME. MOST RECENT TIME IT HAPPENED WAS YESTERDAY AND MY UNCLE SAID TO REPORT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383021December 11, 2020
STEERING
STEERING IS LOCKING UP WHILE GOING AROUND CORNER AT 65 MILE PER HR JUST STARTED AFTER NEARLY 2 YEARS AND LESS THAN 10000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382886December 10, 2020
STEERING
TOOK MY WIFE VEHICLE TO WORK SEE WHAT THIS SHAKINESS SHE EXPIRENCED. AND WHEN I TELL YOU IT HAD TO BE THEE MOST SCARIEST THING I'VE EVER EXPERIENCED. THE CAR IS CURRENTLY AT THE DEALERSHIP THEY TOLD ME IT'S A BAD STEERING STABILIZER WE WILL SEE. I WANT THIS ON THE RECORD THIS IS MY SECOND TIME FOR THIS ISSUE. I DO HAVE VIDEO PROOF UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382793December 9, 2020
STEERING, UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY MY STEERING LOCKED UP AND I ALMOST HIT THE CONCRETE MEDIAN. IT IS HAPPING AT HIGH AND LOW SPEEDS. TAKE TO THE DEALERSHIP AND I AM ALWAYS TOLD NOTHING IS WRONG WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378298December 7, 2020
STEERING, LANE DEPARTURE: ASSIST
VEHICLE DOING DEATH WOBBLE FROM REPETITIVELY FROM SPEEDS 50 ON UP TO 70 AT TIMES LOWER. HARD TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377494December 2, 2020
UNKNOWN OR OTHER
SUN VISOR MOUNT BREAKS CAUSING VISOR TO HANG DOWN AND OBSCURE VIEW. HAD TO PULL OVER AND THEN HOLD VISOR WHILE IT IS HANGING DOWN TO BE ABLE TO CONTINUE DRIVING WITHOUT AN OBSCURED VIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377275December 1, 2020
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
I WAS GOING AROUND THE CORNER AND THE STEERING WHEEL LOCKED UP MAKING IT TO WHERE I HAD TO PULL HARD THE OTHER WAY JUST TO UNLOCK IT. AND WHEN I FIRST GOT THIS VEHICLE THE WINDSHIELD SHATTERED WITHIN TWO MONTHS OF OWNING THIS JEEP. AND NOW THE STEERING WHEEL IS LOCKING UP AND ALSO MY CONTROLS ARE NOT WORKING ON MY STEERING WHEEL AND THE COLUMN IN THE MIDDLE AC HEATER HEATER ALL THE CONTROLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377000November 29, 2020
SEAT BELTS
THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377001November 29, 2020
SEAT BELTS
THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377002November 29, 2020
SEAT BELTS
THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376874November 28, 2020
POWER TRAIN, UNKNOWN OR OTHER
AXLE LOCKER SYSTEM HAS FAILED, I GET A CONTINUOUS WARNING THAT IT HAS FAILED. THIS IS A PROBLEM NATION WIDE THAT I CAME TO REALIZE AS I RESEARCH IT ONLINE. IT OBVIOUSLY IS A PROBLEM THAT IS EFFECTING A LOT OF 2018. CAN YOU PLEASE LOOK INTO THIS, THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376872November 28, 2020
STEERING, SUSPENSION
TRAVELING WEST ON I 40 IN WILMINGTON NC APPROX 70 MPH WHEN VEHICLE BEGAN TO SUDDENLY SHAKE VIOLENTLY FOR NO APPARENT REASON. MY WIFE BECAME SO SCARED AS SHE DROVE, WE HAD TO PULL OVER AND I HAD TO TAKE OVER DRIVING. SHE WILL NOT DRIVE THIS JEEP AGAIN. I'VE NEVER SEEN A VEHICLE SHAKE SO VIOLENTLY AS IF THE ENTIRE FRONT END WAS ABOUT TO FALL OUT FROM UNDER THE CAR ANY SECOND. NOT A SAFETY ISSUE, I THINK IT DEFINITELY IS A SAFETY ISSUE. 3 LANE HIGHWAY, 70 MPH, CARS ON EVERY SIDE OF YOU AND YOU HAVE TO SLAM ON BRAKES, OR THE INSTINCT IS TO SLAM ON BRAKES BECAUSE YOU DON'T KNOW IF YOU ARE ABOUT TO DIE OR NOT. PLEASE INVESTIGATE THIS FRONT END ISSUE WITH JEEP WRANGLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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